ACKNOWLEDGEMENT

After nearly 2 months of training with my efforts and the enthusiastic help of teachers and
everyone around them. I finally finished my internship report. I would like to express my sincere
thanks to the Board of Directors of University of Technology, Business Administration Teacher
and class students for giving me a dedicated guidance to complete the internship report.
I would like to sincerely thank all the brothers and sisters in Duy Cuong Medical Equipment -
Medical Supplies Co., Ltd, for creating all favorable conditions for me to complete the internship
successfully mine.
Despite the enthusiastic help of teachers, friends and all the brothers and sisters of the Company,
due to the limited professional qualifications, practical experience and references, the content of
the topic still has many problems. flawed topic. We hope the comments of teachers, brothers,
sisters and friends to make the content of the report more complete.
Finally, I would like to wish you good health and success to the ladies of the University of
Technology and the collective Duy Cuong Technology Equipment - Medical Supplies Co., Ltd.

Thank you sincerely!

Hanoi, March 10, 2020.

Student implementation
 THE INTRODUCTON
The level of competition in the market for pharmaceuticals and medical supplies in Vinh
is quite fierce with about 40 large and small companies present. Although there are some
advantages in terms of geography and distribution network, Duy Cuong Technology Equipment -
Medical Supplies Co., Ltd. is forced to change to adapt to increasingly stronger competition from
companies. out-of-province and intra-provincial companies.
In fact, in recent years, Duy Cuong Technology Equipment - Medical Supplies Co., Ltd.
has achieved high results in business including the contribution of sales force. However, with the
fierce competition and increasing in the market today, a change in the management of the
company's sales force should be in place in order to fulfill the plan to increase sales and revenue.
market development of the business.
Therefore, I chose Duy Cuong Medical Supplies - Technology Equipment Co., Ltd. to
report a good internship in my business administration industry, thereby finding the limitation in
the management of sales force. to serve as the basis for giving complete solutions to the
management of sales force of Duy Cuong Technology Equipment - Medical Supplies Co., Ltd.
The report is divided into 3 chapters:
- Chapter 1: Brief introduction about Duy Cuong Medical Supplies - Technology Equipment Co.,
Ltd
- Chapter 2: Analyzing business activities of Duy Cuong Medical Supplies - Technology
Equipment Company Limited
- Chapter 3: Overall evaluation and graduation topic orientation
I would like to sincerely thank the teachers Nguyen Quynh Hoa and collective staff in
Duy Cuong Medical Equipment - Supplies Company Limited. helped me to complete this
Internship report.

Vinh, May 2019

Student
CHAPTER 1: GENERAL INTRODUCTION TO DUY CUONG MEDICAL SUPPLIES
AND TECHNOLOGY EQUIPMENT COMPANY LIMITED

1.1 Outline of the formation and development process of Duy Cuong Medical Supplies -
Technology Equipment Company Limited
1.1.1 The history of Duy Cuong Technology Equipment - Medical Supplies Co., Ltd.
Full name: Duy Cuong Equipment Technology - Medical Supplies Co., Ltd
Short name: Duy Cuong MECo., Ltd
Address:
Hamlet 16, Xuan Trang, Nghi Duc Commune, Vinh City, Nghe An
Phone: 0373952255
Email: duycuongcompany@gmail.com
Certificate of business registration number: 2901720991 by the Department of Planning and
Investment of Vinh City.
Tax registration certificate issued by Vinh Ministry of Finance.
Registered business capital: 4,500,000,000 (Four and a half billion).
Transaction bank: Bank: 0781000381056- Joint Stock Commercial Bank for Foreign Trade of
Vietnam - Vinh branch.
Account number: 50110000485185
Tax code: 2801615584
Director: Hoang Duy Cuong
Since its inception in 2014, with continuous efforts to bring customers quality products,
especially prestigious technical services. Up to now, Duy Cuong has haven thousands of
customers spread all over the country. Particularly in Vinh market, where Duy Cuong was born,
nearly 100% of medical facilities from Private to Public have purchased or used medical design
engineering services of Duy Cuong Medical Equipment - Medical Supplies Co., Ltd. Duy Cuong
Medical Material - Technology Equipment Co., Ltd was established and put into operation on
December 10, 2017 according to the Business Registration Certificate No. 2801615584 issued by
Vinh City Department of Planning and Investment.
1.1.2 Development stage of Duy Cuong Medical Supplies - Technology Equipment Co., Ltd.
 In 2013, Duy Cuong Equipment Technology - Medical Supplies Co., Ltd established
medical equipment technical service center: In order to improve service quality Duy Cuong
established the existing Medical Equipment Technical Center. great and karma. With modern
equipment, decent facilities and a team of experienced technicians. Duy Cuong was one step
ahead and one step further than some other units.
In 2015, the Company established the Project Department and the Import-Export
Chamber of Commerce: The Project Department was newly established but attended and for the
first time "Winning the contract of chemicals and consumables in SYt Vinh", breaking the
monopoly of traditional units. From here, prices and medical equipment market in Vinh have
many fluctuations and now gradually return to stability.
In 2017, Duy Cuong continued to set up an "Import-Export Trade" room to proactively
source goods as well as improve competitiveness. Duy Cuong started importing and distributing
a variety of materials, accessories and some firms such as: Humasis, HuBDIC, Honsun ...
In 2018, Duy Cuong invested in building and putting into operation a new warehouse:
With an area of nearly 700 square meters, the new warehouse meets all the strictest standards of
preservation and distribution. From cold storage, eye storage to specialized refrigerated transport
vehicles, they are synchronously invested.
In 2019, it is a breakthrough year with comprehensive reform of the apparatus and market
expansion
- Put ERP (Enterprise Resource Planning) overall management system, consolidate
businesses and use. Duy Cuong Medical Equipment - Technology Equipment Co., Ltd. is the
first unit in the Medical Equipment field to fully apply the modern ERP system, following the
trend of 4.0.
- Meets ISO13485: 2016 standard. Duy Cuong studied, applied methodically and really
this set of rules.
- Achieving GDP standards: Duy Cuong pioneers the application of GDP standards of
pharmaceuticals for the distribution and trading of medical equipment and supplies.
- Application of goods management by QR CODE With the support of the ERP system, Duy
Cuong manages goods by QR code, serves the repair of equipment warranty as well as helps
customers check the origin when buying from Duy Cuong.
Also in 2019, Duy Cuong completed his imported product set: Duy Cuong imported and
exclusively distributed a full set of home medical equipment. Among them, Medel is the world's
largest manufacturer of home medical equipment. Medel was born in 1966, Medel is currently
the world leader in aerosolizers, top 3 in blood pressure monitors. In addition, Duy Cuong also
imports and distributes exclusively for the product lines: hearing aids, blood glucose meters,
wheelchairs, oxygen separators ...
In particular, Duy Cuong officially opens a new potential business segment completely
"products for Mom & Baby" of Mebby Italy, a brand of Medel Group: crying machine, breast
pump, machine bottle warmer, sterilizer, bottle ... enough for most baby care products. A
hospital medical device, Duy Cuong is imported and exclusively distributed to many brands such
as: Humasis, MEK, Pinmed ...
In 2020, Duy Cuong has imported and exclusively distributed to more than 10 firms with
more than 400 different types of products.
Besides, with the establishment of "Chamber of Commerce" and opening a branch in
Vinh, the next step is Ho Chi Minh City Duy Cuong is focusing on building a nationwide
distribution network. By 2025, Duy Cuong is to be in the TOP 3 of the largest Home Medical
Equipment distributors in Vietnam and actively import most of the equipment and consumables
that are regularly traded. With capacity and experience, and the advantage of importing a full set
of one-family health care products from the world's leading firms, Duy Cuong will certainly
achieve the above target.

1.1.3 The company's primary business mandate and industry

1.2 Functions and duties of the company
1.2.1 Functions and duties of the company
- Duy Cuong Medical Development and Investment Co., Ltd specializes in buying and
selling modern medicines, equipment and tools for the Medical Industry.
- Specializing in providing drugs, skin care cosmetics.
- Regularly and periodically maintenance of medical equipment in the province.
- Duy Cuong Medical Development and Investment Co., Ltd is self-sufficient in terms of
finance.
- The company has the legal status, has the responsibility to fully comply with the
policies and laws of the State in production and business activities. Have the right to sign
economic contracts and take responsibility for the business contents registered.
- The company performs the obligation to pay the State budget.
- The company is allowed to import and export to countries around the world.
1.2.2 Main products and services
Being a state-owned enterprise with the business line of import and export, mainly
buying and selling western medicines and medical equipment in Vinh province and supplying
supplies and equipment for service. for hospitals, medical centers in the whole province.

Main activities: Supplying machines, tools, chemicals and all consumable tools for
companies, public and private hospitals, Medical centers, Health Pharmaceutical Protection
Center, General clinics, laboratories, Medical Research institutes and mass organizations,
individuals, as well as all wholesale, retail or end-user distributors ....
In addition to the strength of supplying materials, medical tools, chemicals and all consumable
tools, Duy Cuong Technology Equipment - Medical Supplies Co., Ltd. is also a supplier of
machinery and equipment. Healthcare for Vietnam market with the following main categories:
- Breathing Machine
- Anesthesia machine with breathing
- X-ray machine
- Ultrasound machine
- Hematology machine
- Endoscope
- Monitor patient monitoring
- Obstetrics monitoring monitor.
- ECG machine
- Incubators and ovens of all kinds
- Electric scalpel and accessories
- Centrifuges
- Microscope
- Biochemical machine
- Urine testing machine
- Oxygen generator
- ........…
After-sale service:
- During the maintenance period, Duy Cuong Technology Equipment - Medical Supplies
Co., Ltd. is responsible for all technical errors and free repair of all equipment that Technology
Equipment Co., Ltd. - Medical Supplies Duy Cuong provided.
- Duy Cuong Equipment Technology Equipment - Medical Supplies Co., Ltd. ensures
delivery in accordance with the contract signed with the customer.
1.3 Organizational form of production and production structure of the company
1.3.1 organizational forms
 The enterprise's production system is the synthesis of production parts serving
production, the spatial distribution and technical production relationship between them; In
essence, the production system is the technical and physical basis of an enterprise, the basis for
organizing the production process and organizing the corporate governance apparatus.
The production system ensures the following requirements:
- Ensure high specialization
- Ensures the necessary flexibility
- Ensure the necessary balance right in the design stage
- Must create conditions directly associated with the management activities with
production activities
Duy Cuong Technology Equipment - Medical Supplies Co., Ltd. has an area of about
13500m2 located on Hung Chinh commune, very convenient for all means of transaction. The
area of the workshop is about 10000m2, ensuring industrial safety and hygiene standards
according to regulations.
The production system includes the factory area for the manufacture of medical
equipment serving the medical industry, and the assembly area of electronic equipment,
refrigeration, industrial electricity.
Having a large storage system to ensure conditions for safety and product preservation
Functions, duties and powers of each part of the Company are stipulated by the General
Director in the company's charter.

Figure 1: Production system of Duy Cuong Technology Equipment - Medical Supplies Co., Ltd

Raw material storage Processing and

manufacturing workshop

Warehouse Workshop for assembling and

finishing products