INTRODUCTION

Who we are
SleekFlow powers the future of e-commerce, featuring an omnichannel social
commerce pla5orm that enables full conversa8onal journeys across social and
messaging applica8ons, live chat on websites, and many more. We use smart
rou8ng rules and targeted campaign messages to streamline sales, customer
support, and marke8ng workflows and thus to build a world where engaging
customers is easier than ever.

SleekFlow raised its Series A round in 2022 led by Tiger Global Capital with
par8cipa8ons from Alibaba Entrepreneurs Fund and Transcend Capital Partners.
Tiger Global is one of the world’s most prominent venture capital firm by asset
under management. Their previous investments include the likes of Facebook,
TikTok & LinkedIn.

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BUSINESS PROBLEMS & OUR SOLUTIONS

Common pain points

in the industry
Long sales/ communications Mul6ple
cycle from chat to shop sca7ered channels
Sales Associates from shop branches are Conversations are not centralized so agents
unable to convert in chat and merchants are slow to respond
cannot track team performances

Pay in chat feature with Omnichannel team inbox to speed

performance analytics up response 8me

Unable to send promotions to No visibility on conversa6ons in

targeted groups on social
Businesses cannot segment clients based on
their membership <er or their past buying
history
Broadcast feature with
segmentation/ labels
chats
Businesses have to check their CRM or
backend systems for client details
Sync client information from CRM/
eCommerce systems
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E-COMMERCE INDUSTRY

Boos4ng leads & revenue with automated

CTWA campaign

2X 91% $450K
More leads Reply rate In revenue

Now, we don’t have to go to the social media apps like Facebook, Instagram and
WhatsApp respectively to reply to enquiries and capture leads on one single
platform. It’s much more efficient. When the leads come in from Facebook,
SleekFlow Automation can resolve their enquiries instantly and our sales team
can reach out to them before the leads turn cold.

Timothy Poh
Marketing Director of How2design4u
RETAIL INDUSTRY

Driving ROAS with an automated WhatsApp

virtual assistant

40X 74%
Return on ad spend Message open rate

We always go the extra mile for our customers and having the ability to
personalize communicaDons is super important. I’d recommend SleekFlow to
other businesses, as it has given us the full picture across our retail channels. It
eases the workflow, improves customer experience, and we’ve seen a good
return.

Kate Kikano
Founder of TKD Lingerie
OUR FEATURES

More na(ve
integra(ons with
CRMs
3 KINDS OF WHATSAPP ACCOUNTS

+65 9751 3904 +852 3905 3590

online
SleekFlow
Business Account
Benefits of a
Today

Messages and calls are end-to-end encrypted.

Today

Messages and calls are end-to-end encrypted.

Mon, 27 Sep

Messages and calls are end-to-end encrypted.

WABA account:
No one outside of this chat, not even WhatsApp can read or No one outside of this chat, not even WhatsApp can read or No one outside of this chat, not even WhatsApp can read or
listen to them. Tap to learn more. listen to them. Tap to learn more. listen to them. Tap to learn more.

The chat is with a business account. Tap to learn more. The chat is with a business account. Tap to learn more.
1 Official approved API:
1 UNREAD MESSAGE Sat, 16 Oct
All 3rd party WhatsApp APIs are now banned by
WhatsApp.
Hi 2:55 PM This chat is now with the official business account of
“SleekFlow Singapore”. Tap to learn more.
The business account is not yet in your contacts.

Block Report
2 Green Tick Badge Verification:
Add to Contacts Show that it is your Official Account approved by
WhatsApp to build trust with your contacts.

3 Multiple user-access:
The only way to work as a team to manage
conversa<ons.

4 Marke6ng campaigns:
The only way to broadcast WA campaigns at scale
(WABAs cannot be banned.)

WhatsApp Personal WhatsApp Business WhatsApp Business 5 Automa6on flow & smart rou6ng
Account API (WABA) The only way to build stable chatbots and automations.

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OUR FEATURES - INBOX

Omnichannel
messaging
For sales and support teams

Monitor all conversations

Team workflow & assignment

Internal communica6on

Role & access control

Real-6me customer info

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OUR FEATURES - CAMPAIGN

Interac4ve broadcas4ng
campaigns SleekFlow
Business Account

Supports PDFs, images and videos for Broadcast Mon, 27 Sep

messages

Supports variables for personalising the message

Supports button & list replies

11:15 AM
Able to track delivery rate, open rate & click rate
⚡ Calling all e-commerce business owners!

Join SleekFlow, Airwallex and OSOME to learn the

smartest way to scale up. Eric Mui VP of Sales of
SleekFlow, will share insights about the future of chat
commerce and how to make conversions through
conversa[ons easier.

Date: 24 February (Thursday) 4:00pm - 5:00pm HKT

Topic: How to Grow Your E-commerce Business Across
Borders

11:15 AM

Register

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 Flow Builder
Please click to play demo:

A user-friendly, drag-and-drop, no-code interface

that enables users to visualize and create chatbot
flows and journeys for automa6ng manual tasks.

Test flows and preview messages from different

customer perspec6ves, making changes and edits
easy and efficient.

Integra=ons: Supports data

transforma6on between different plaTorms through
webhooks and API calls.

Flow Template Library: Reference flows of real-

world scenarios from various industries to inspire
users
OUR FEATURES - ANALYTICS

Analytics
Convert more website traffic

Sales performance
Number of Links Shared, Revenue Generated
Open, Click & Conversion Rate
Number of Conversa8on Ini8ated

Customer service performance

Support Response Time
Ticket Resolve Time

Marketing performance
Track Broadcasted Campaign Conversion Rate
and Revenue Generated

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Conversions through conversa6ons