Omnichannel

social
commerce
platform
INTRODUCTION

Who we are
Founded in 2019 by our CEO Henson Tsai, who launched a game changer Software helping
small merchants to enterprises sell better on social media platforms. We have constantly been evolving and
adapting to our client’s needs and digital transformation. Our latest milestone has been in 2022 securing Series
A funding led by Tiger Global Capital (known for investments in Facebook, TikTok, and LinkedIn). As a whole
our main objective always is to position Sleekflow as a key player in the future of customer engagement
offering cost-effective solutions for businesses to stay ahead of industry trends.

5,000 Clients globally | Continuous optimization | AI

Transformation

2
BUSINESS PROBLEMS & OUR
SOLUTIONS

Key &
Common
Multiple​
Pain Points Long sales cycles
scattered channels​
Sales Associates from shop branches are Conversations are not centralized so agents
unable to convert in chat and merchants are slow to respond
cannot track team performances

Pay in chat feature with Omnichannel team inbox to speed

performance analytics up response time

Unable to send promotions to No visibility on conversations

targeted groups in chats / integrated client
Businesses cannot segment clients based on data have to check their CRM or
Businesses
their membership tier or their past buying backend systems for client details
history
Broadcast feature with Sync client information from
segmentation/ labels CRM/ eCommerce systems
5
E-COMMERCE INDUSTRY

Boosting leads & revenue with automated

CTWA campaign

2X 91% $450K
More leads Reply rate In revenue

Now, we don’t have to go to social media apps like Facebook, Instagram, and
WhatsApp respectively to reply to inquiries and capture leads on one single
platform. It’s much more efficient. When the leads come in from Facebook,
SleekFlow Automation can resolve their inquiries instantly and our sales team can
reach out to them before the leads turn cold.

Timothy Poh
Marketing Director of How2design4u
RETAIL INDUSTRY

Driving ROAS with an automated

WhatsApp virtual assistant

40X 74%
Return on ad spend Message open rate

We always go the extra mile for our customers and having the ability to
personalize communications is super important. I’d recommend SleekFlow to
other businesses, as it has given us the full picture across our retail channels. It
eases the workflow, improves customer experience, and we’ve seen a good return.

Kate Kikano
Founder of TKD Lingerie
OUR FEATURES

More native
integrations with
CRMs
3 K I N D S O F W H AT S A P P A C C O U N T S

+65 9751 3904 +852 3905 3590

online
SleekFlow
Business Account Benefits of a
Today

Messages and calls are end-to-end encrypted.

No one outside of this chat, not even WhatsApp can read or
Today

Messages and calls are end-to-end encrypted.

No one outside of this chat, not even WhatsApp can read or
Mon, 27 Sep

Messages and calls are end-to-end encrypted.

No one outside of this chat, not even WhatsApp can read or
WABA account:
listen to them. Tap to learn more. listen to them. Tap to learn more. listen to them. Tap to learn more.

1
The chat is with a business account. Tap to learn more. The chat is with a business account. Tap to learn more. Official approved API:
1 UNREAD MESSAGE Sat, 16 Oct
All 3rd party WhatsApp APIs are now banned by
Hi This chat is now with the official business account of
WhatsApp.
2:55 PM
“SleekFlow Singapore”. Tap to learn more.
The business account is not yet in your contacts.

Block Report
2 Green Tick Badge Verification:
Add to Contacts Show that it is your Official Account approved by
WhatsApp to build trust with your contacts.

3
Multiple user-access:
The only way to work as a team to manage
conversations.

4 Marketing campaigns:
The only way to broadcast WA campaigns at scale
(WABAs cannot be banned.)

WhatsApp Personal WhatsApp Business WhatsApp Business 5

Automation flow & smart routing
Account API (WABA) The only way to build stable chatbots and automation.

7
O U R F E AT U R E S -
INBOX

Omnichannel
messaging
For sales and support teams

Monitor all conversations​

Team workflow & assignment

Internal communication​

Role & access control​

Real-time customer info​

9
O U R F E AT U R E S - C A M PA I G N

Interactive broadcasting
campaigns SleekFlow
Business Account

Supports PDFs, images and videos for Broadcast Mon, 27 Sep

messages

Supports variables for personalising the message

Supports button & list replies

11:15 AM

Able to track delivery rate, open rate & click rate

Calling all e-commerce business owners!

Join SleekFlow, Airwallex and OSOME to learn the

smartest way to scale up. Eric Mui VP of Sales of
SleekFlow, will share insights about the future of chat
commerce and how to make conversions through
conversations easier.

Date: 24 February (Thursday) 4:00pm - 5:00pm HKT

Topic: How to Grow Your E-commerce Business Across
Borders

11:15 AM

Register

23
 Flow Builder
Please click to play demo:

A user-friendly, drag-and-drop, no-code interface

that enables users to visualize and create chatbot
flows and journeys for automating manual tasks.

Test flows and preview messages from different

customer perspectives, making changes and edits
easy and efficient.

Integrations: Supports data

transformation between different platforms through
webhooks and API calls.

Flow Template Library: Reference flows of real-

world scenarios from various industries to inspire
users
O U R F E AT U R E S -
A N A LY T I C S

Analytics
Convert more website traffic

Sales performance
Number of Links Shared, Revenue Generated
Open, Click & Conversion Rate
Number of Conversation Initiated

Customer service performance

Support Response Time
Ticket Resolve Time

Marketing performance
Track Broadcasted Campaign Conversion Rate
and Revenue Generated

25
Conversions through conversations
Sales Territory Plan
SALES PLAN

Sales territory plan

Objective Lead generation

1 7
Market analysis Sales outreach
2 8
Target audience Pricing strategy
3 9
Value proposition Customer support
4 10
Partnerships Continuous improvement
5 11
Sales team training Expansion plan
6 12
SALES PLAN

Plan execution

Market entry strategy Pricing adjustment

1 5
Localization Customer support setup
2 6
Marketing campaign Performance metrics
3 7
Sales team preparation Launch and iterate
4 8
and hiring