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Abstract: Problem-solving skill is one of the essential enrolled for the course offered at the university.
attributes of an engineering graduate. It refers to the Results show that the psychological factors of
ability of the person to analyse a given problem and students like motivation, perception, general self-
offer the best solution within the constraints. efficacy and teamwork skills have a positive influence
Engineering curriculum has the mandate of equipping on problem-solving skills, while stress has a negative
students with skills and competencies in problem- effect. However, the difference in learning styles does
solving. Several factors influence the problem- not influence problem-solving skills.
solving skills in addition to the technical skills and
c o m p e t e n c i e s o f f er e d t h r o u g h c u r r i c u l a r Keywords: Problem-solving skills, Project-Based
interventions. Psychological factors, which are Learning, Engineering Design Process, First-year
habitual patterns of behaviour, thought and emotion, Engineering, Graduate Attributes.
also influence problem-solving skills. This study
f o cus es o n i nv es tig ati ng th e in f lu en ce of 1. Introduction
psychological factors like motivation, perception,
stress, team working skills, learning styles, general Engineering problem-solving is one of the vital
self-efficacy on problem-solving skills of engineering graduate attributes (Washington Accord). The ability
students. This study focused on first-year students of to identify, formulate, and solve an engineering
undergraduate engineering program registered for a problem is the characteristic of this graduate attribute
course titled Engineering Exploration. This course is a irrespective of engineering discipline (Jonassen D et
three-credit multidisciplinary course that effectively al. 2006). Accordingly, it also figures as a prominent
uses Activity-Based Learning (ABL), Design-Based program outcome f or engineering pr ogr am
Learning (DBL) and Project-Based Learning (PBL) accreditation bodies all over the world (ABET, NBA).
pedagogical practices. The data collected for the study
was through interviews and the use of well-structured A s tu dy by Wor l d E con om ic For u m o n
questionnaires administered to first-year students employability skills with accelerated innovation
cycles concluded in its report that cognitive ability,
systems thinking and complex problem-solving
would be few of the top skills that today's education
Sita L. Bhadargade system must address. (Hassan S et al. 2012). The
School of Electronics and Communication Engineering, importance and emphasis on problem-solving skills in
KLE Technological University, Hubballi, Karnataka, India the undergraduate engineering curriculum are well-
sitalb@ kletech.ac.in stated better in these references.
8 Journal of Engineering Education Transformations , Volume 33 , No. 4, February 2020, ISSN 2349-2473, eISSN 2394-1707
On the other hand, Indo Universal Collaboration The motivation behind the research question is that
for Engineering Education – Industry Teaching a clear understanding of the characteristics of a
Fellow (IUCEE ITF) in its report on employability of student or learner will enable educators to design
Engineering Graduates in India (2017) mentioned that better teaching environments that facilitate learning
the gap between industry requirements and graduate and improve problem-solving skills.
capabilities are increasing annually and further states
that 60 % of engineering graduates are unemployable. The further section of the paper shows the
literature survey part, that emphasise on systematic
Statistics have shown by All India Council for way of organising the literature and representing the
Technical Education (AICTE dashboard) reflects that literature map, followed with the methodology
an average of only 17.9 % of students is able to get adopted comprising the details of people and
placement in five years between 2013 and in 2018. procedures involved in the research, findings and
inferences.
2. Literature review
constraints, available resources and consequences perception, teamwork skills and learning styles.
define the problem-solving skill. The IDEAL model
of problem-solving process for capturing the A) Capturing Motivation
problem-solving skills of the students was considered
for the study. Motivation is the reason for people's actions,
willingness and goals. Academic Motivation Scale
For each step, questions were asked and based on (AMS) for capturing the motivation of students was
the responses scores were given for each step, and the considered.
total score was computed.
For each element, questions were asked and based on
Table 1. Problem-solving skills scale the responses scores were given for each element, and
as shown in Fig 3. (Bransford, J. D et al. 1993) the total score was computed. The details of scale and
Steps Description description are shown in table 2.
I (Identifying Positive attitude while solving the
problems and problem and seeing problems as an B) Capturing Perception
Opportunities) opportunity to do something creative
D( Define goals) Setting clearly defined goals and Perception is defined as the way in which something is
objectives. T he objectives defined regarded, understood, or interpreted. Here student
should b e SMART(specific, perception of problem-solving skills that includes
measurable, achievable, realistic,
timely), gather necessary students' understanding of what problem-solving
information skills are and why they are essential is cosidered. The
E(Explore possible Seeing the problem from different data has been collected based on the below-given
strategies) perspectives , finding out different scale. (Wismath S et al. 2014) For each step,
paths/strategy to achieve a questions were asked and based on the responses
goal ,learning new skills/tools
A (Anticipate Addressing the consequences of the
scores were given for each step, and the total score is
Outcomes and Act) solution proposed and do the computed. The details of the components and its
required changes description is shown in table 3.
L (Look back and Look at the effects of the
learn) implemented solution , flexible C) Capturing Teamwork skill
thinking
Table 3. Perception scale (Wismath et al. 2014) tension resulting from adverse or demanding
Component Description circumstances. The data has been collected based on
Confidence This involves students’ perceptions of their the scale as shown in table 5.
own skill and confidence as problem solvers
Metacognition This includes knowledge about one’s
and self- personal thinking style and strengths and
awareness weaknesses, as well as knowledge about Table 5. Stress scale
various strategies to use in problem -solving
and process knowledge, such as which
Stressors Examples
strategies to use when and why. Academic Attending classes, completing the
Transfer to This involves whether students perceived that readings, writing papers, managing
academic work the skills developed in the course are skills projects, and preparing for exams
that transfer to other areas of academic work. Personal roommate problem, peer pressure,
Transfer beyond This involves student perceptio n of skills that
the academy would transfer from the course to their lives weight gain, physical appea rance,
outside of academia. relationships
Family Family’s expectations for good
Teamwork skill is defined as the ability to work grades , family problems
with a group of people cohesively, towards a common Financial Money problem
goal, creating a positive working atmosphere, and Future Uncertainty about the career path
supporting each other to combine individual strengths
to enhance team performance. The data has been For each component, students were asked how
collected based on the below-given scale. (Teamwork often (every day/ always/ sometimes/ once in a while/
skills defined by IITK). never) they experience stress because of that
particular stressor. The students were also asked how
For each component, questions were asked and and to what extent it affected their performance in
based on the responses scores were given for each engineering exploration course. Based on their
component, and the total score is computed. The responses, scores were given for each stressor, and the
details of the components and its description is shown total score was computed.
in table 4.
E) Capturing Self-Efficacy
For each step, questions were asked and based on
Table 4. Teamwork scale Self-efficacy is the individuals' belief in their
ability to perform well in a variety of situations.
Components Description
Contribution Contributing strategy suggestions , ideas
General Self-Efficacy (GSE) Scale for capturing the
and efforts (most important) self-efficacy of the students was considered.
Cooperation Keeping all the team members updated with (Schwarzer R et al. 1995) This scale is a self-report
regular communications, attending all group measure of self-efficacy.
meetings , active listening skills, learning
from teammates
Communication Communicating openly with the team Scoring:
members ,putting forward your thoughts
clearly and in an easy way to understand Not at Hardly Moderately Exactly
Being Respectful Listening attentivel y, giving due all true true true
consideration to the opinions of others, All 1 2 3 4
commenting on the opinions respectfully Questions
Being open & Open and free exchange of ideas, don't take
sharing thoughts criticism of your ideas personally
Accepting team Being flexible, avoid co nflict and let two The total score is calculated by finding the sum of
decisions different outlooks co -exist. It is important all items. For the GSE, the overall score ranges
that once a plan has been made, everyone
work to make it succeed.
between 10 and 40, with a higher rating indicating
Being reliable Being able to fulfil the assigned tasks more self-efficacy.
the responses scores were given for each step, and the F) Identifying the preferred learning style
total score is computed.
No-one has exclusively one single learning style or
D) Capturing Stress preference. Learners use all three methods to receive
information. However, one or more of these receiving
Stress is a state of mental or emotional strain or styles is normally dominant. Your learning style
12 Journal of Engineering Education Transformations , Volume 33 , No. 4, February 2020, ISSN 2349-2473, eISSN 2394-1707
influences the way you understand information and A) Psychological factors Vs problem-solving skills
solve problems.
Motivation, perception, general self-efficacy and
VAK (Visual, Auditory and Kinaesthetic) learning teamwork skills correlated positively with the
style is considered in this study. The details of the problem-solving skills. The correlation is highest for
learning styles and its description is shown in table 6. perception. Stress correlated negatively with
problem-solving skills, as shown in fig. 3
Table 6. VAK learning style (Gholami et al. 2013)
Learning style Description While studying the influence of individual
Visual This style involves the use of seen or observed psychological factors, the influence of each
things, including pictures, diagrams, component on various steps of the problem-solving
demonstrations, displays, handouts, films, flip -
chart, etc. process was studied. For this, each component of all
Auditory This style involves the transfer of information the psychological factors is correlated with the
through listening: to the spoken word, of self IDEAL model of problem-solving skills.
or others, of sounds and noises.
Kinesthetic This involves physical experience – touching,
feeling, holding, doing, practical hands -on
experiences
Problem- K AC ST ID IN EX AM
solving
skills
I 0.54 0.08 -0.28 0.24 0.24 0.21 -0.20
D 0.48 0.53 -0.34 0.37 0.40 0.22 -0.22
E 0.58 0.40 -0.41 0.45 0.45 0.38 -0.32
PSS-Problem Solving Skills, M-Motivation, P-Perception, A 0.52 0.65 -0.41 0.48 0.38 0.20 -0.29
S-Stress, GSE-General Self-Efficacy, TWS- Teamwork skills L 0.40 0.30 -0.11 0.49 0.34 0.41 -0.20
Fig. 3 : Correlation psychological factors with K-Knowledge, AC-Accomplishment, ST-Stimulation,
problem solving skills (IDEAL model) ID-Identified, IN-Introjected, EX-Extrinsic, AM-Amotivation
Journal of Engineering Education Transformations , Volume 33 , No. 4, February 2020, ISSN 2349-2473, eISSN 2394-1707 13
The correlation of autonomous motivation with 5)Correlation of Motivation with 'L'( Look back and
problem-solving skills was highest compared to other Learn)
categories of motivation. Among intrinsic motivation
subscales, intrinsic motivation for knowledge It is observed that in the fifth row that motivation
achieved the highest mean score, whereas identified for identified has correlated highest with the score in L
regulation achieved the highest mean score among step. This is the step which includes looking for ways
extrinsic motivation subscales. to improve the idea and future problems, applying the
knowledge gained in some other field and this
It is observed that motivation for knowledge has explains that the students who were motivated were
correlated highest with the score in step 'I'.This is the because they understood the application and
step where we need to gather more and more importance of the whole process and scored high in
information related to the problem and see it as an this step.
opportunity to learn something new. The students who
experienced pleasure and satisfaction in learning new C) Perception Vs Problem-solving skills
things scored high in this step.
Fig 5. shows the figure that displays the direction
2) Correlation of motivation with 'D' (Defining goals) (positive or negative) as well as the extent to which
perception influences the steps involved in the
I t is o bs er v ed th at t h at m ot iv at io n f or problem-solving process. Perception is positively
accomplishment and knowledge has correlated correlated with all the steps in the problem-solving
highest with the score in D step .This is the step which process. The students with high overall perception
involves gathering necessary information, setting score, scored high in defining goals, exploring
multiple goals , which explains why the students who possible strategies and anticipating the outcome of the
experienced pleasure in learning new things had a solutions steps of the problem-solving process.
score in this step. This step involves clearly defining Table 8. Correlation of components of perception
goals and setting multiple goals, which involves a lot with problem-solving skills (IDEAL model)
of brainstorming, and therefore the students who Perceptio Confidenc Metacognitio Transfe Transfe
experience pleasure in doing difficult academic n e n & self- r to r
activities scored high in this step. Problem- awareness academi beyond
solving c work the
skills academ
3) Correlation of motivation with 'E' (Exploring y
possible strategies) I 0.56 0.03 0.23 0.21
D 0.46 0.50 0.48 0.29
E 0.58 0.59 0.58 0.30
It is observed that motivation for knowledge has A 0.33 0.48 0.38 0.25
correlated highest with the score in E step. This is the L 0.38 0.15 0.40 0.42
step which involves learning new tools, exploring
possible paths to achieve the goal and therefore, the 1) Correlation of Perception with 'I' (Identifying
motivation to learn new things help in this step. We problems)
can even see that amotivation has a greater impact on
this step compared to other steps. It is observed that in the first row that the
confidence in one's problem-solving skills has
4) Correlation of Motivation with 'A' (Anticipating correlated highest with the score in step I. This step
outcomes and Act) involves having a positive attitude toward the problem
and seeing it as an opportunity to learn and hence the
In this case motivation for accomplishment has students who were confident about their problem-
correlated highest with the score in A step. This is the solving skills and enjoyed solving new problems
step which includes systematically search for several scored high in this step.
issues that may create problem in future, giving
attention to the smaller details and analyzing each and 2) Correlation of Perception with 'D' (Defining goals)
everything which is a quite difficult task and therefore
the motivation for accomplishment helps in this step. It is observed that the second row that the
Also, results reflect that amotivation has a greater Metacognition & self-awareness has correlated
impact in this step also.
14 Journal of Engineering Education Transformations , Volume 33 , No. 4, February 2020, ISSN 2349-2473, eISSN 2394-1707
highest in this step. This step involves clearly defining (positive or negative) as well as the extent to which
the goals, objectives and setting multiple goals which Teamwork skills influences the steps involved in the
require a lot of thinking and decision making; this problem-solving process. Teamwork skill is
explains why metacognition & self-awareness positively correlated with all the steps in the problem-
correlated highest in this step. solving process.
4) Correlation of Perception with 'A' (Anticipating 2) Correlation of Teamwork skills with 'D' (Defining
outcomes and Act) goals) score
This step involves addressing the consequences and This step involves clearly defining goals and
do the necessary changes which involve thinking and objectives, coming up with multiple goals, this phase
decision making; this is why the metacognition & involves a lot of discussions and idea generation and
self-awareness component correlated highest in this hence contributing ideas, attending team meetings
step (fourth row). and effectively communicating ones' ideas is
important in this step .This correlation can be seen in
5) Correlation of Perception with 'L' (look back and the second row.
learn)
3) Correlation of Teamwork skills with 'E' (Exploring
This step involves applying the knowledge gained possible strategies) score
in other fields; this is why the ability to transfer the
knowledge in academic work and beyond academy This step involves seeing the problem from
correlates highest with the score in this step (fifth different perspectives(by talking to different
row). stakeholders and experts), finding out different paths
to achieve the goals( by team discussions and
D) Teamwork skills Vs Problem-solving skills gathering information), and learning new tools which
requires ,which requires contribution in the form of
Fig. 6 shows the graph that displays the direction efforts and ideas, good communication skills,
Journal of Engineering Education Transformations , Volume 33 , No. 4, February 2020, ISSN 2349-2473, eISSN 2394-1707 15
cooperation and actively listening the ideas. This phases of the problem-solving process where stress
correlation can be seen in the third row where helps in coming up with a better solution.
cooperation, communication, contribution and being Table10. Correlation of components of stress
open and sharing thoughts have correlated highest with problem-solving skills (IDEAL model)
with the E score. Stress Academic Personal Family Financial Future
Problem-
4) Correlation of Teamwork skills with 'A' solving
skills
(Anticipating outcomes and act) score I -0.34 0.09 0.15 0.24 -0.07
D -0.18 0.15 0.13 0.21 0.21
This step involves addressing the consequences E -0.31 0.16 0.21 0.06 0.20
and making necessary changes, this step involves A -0.36 -0.11 0.22 0.19 0.01
L -0.06 -0.07 0.24 0.36 0.02
decision making and hence will require the team
members to accept the team decision, and as this is a
crucial phase of problem-solving, it also requires the All students found it stressful to manage projects
team members to fulfil the assigned tasks. This along with other academic work (minor, term work,
correlation can be seen in the fourth row, where assignments, course project); they used to feel more
Accepting team decisions and being reliable have stress when the deadline was near. They were unable
correlated highest with the A score. to manage time. Their academic stress was affecting
other aspects of life, but their personal life didn't affect
5) Correlation of Teamwork skills with 'L' (Look back their academics. Few students also felt stress once in a
and learn) score while to perform good and score well as engineering is
an expensive degree; this fact reminds them of their
This step involves evaluating the solution by responsibility. The students who have come from far
looking at its effects and coming up with ideas to away(different states) felt a little self stress to score
improve the solution, which requires the open and free well as they have spent so much money, and they have
exchange of ideas and not taking criticism personally. come so far.
This correlation can be clearly seen in the fifth row
where communication and being open and sharing
thoughts have correlated highest with the L score.
Table 9. Correlation of teamwork skills
with problem-solving skills (IDEAL model)
Team CON COO CO BR BO AT BRL
work T P MM S D
skills
I 0.54 0.08 0.54 0.24 0.24 0.21 0.23
D 0.48 0.53 0.48 0.37 0.40 0.22 0.43
E 0.58 0.65 0.58 0.45 0.59 0.27 0.54
A 0.52 0.18 0.52 0.48 0.38 0.52 0.60
L 0.32 0.34 0.48 0.20 0.41 0.30 0.32
CONT-Contribution, COOP- Cooperation, COMM- Fig.7. :Correlation of stress with problem solving skills
Communication, BR-Being Respectful,
BOS-Being Open & Sharing thoughts, ATD- Accepting Few students also felt stress once in a while,
Team Decisions, BRL- Being Reliable
thinking about their future or thinking about the
career. The qualitative analysis of the data suggests
E) Stress Vs Problem-solving skills that major stressors are academic stress and future
stress.
The below-given graph displays the direction (
positive or negative) as well as the extent to which F) General self-efficacy Vs Problem-solving skills
stress influences the steps involved in the problem-
solving process. Fig 8. Shows the graph that displays the direction (
positive or negative) as well as the extent to which
The overall stress is negatively correlated to general self-efficacy influences the steps involved in
problem-solving skills, but in certain steps, stress is the problem-solving process.
positively correlated that means there are certain
16 Journal of Engineering Education Transformations , Volume 33 , No. 4, February 2020, ISSN 2349-2473, eISSN 2394-1707
4. Conclusion
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