Campus Hiring 2024

MOVATE
A Human-centered Technology & Experiences Company

Accelerate. Innovate. Movate.

Movate – A Human-centered Technology &
Experiences Company

A compelling alternative to the traditional IT Gold Stevie Award Winner for Last
and support service providers
3 Consecutive Years For Best-in-
Class Services and Platforms
Over two decades of nurturing best-in-class
people and delivering business outcomes for
150+ global clients
Recognized for “Best Company
Disrupting industry with proprietary platforms Outlook 2023” and “Best Global
and innovative business engagement models Company Culture 2023” by
Comparably

Right size partner for agility and scalability

Won 2023 Gold Globee Award in

Integrated gig-enabled blended support model the ‘’Company of the Year – IT
to provide flexibility of gig and resilience of Services’ category
full-time support ecosystem

25+ Years 11,000+ 6,000+ 25% 20 Plano, 300+ 75+

Of Delivering Employees Gig Peer Experts YoY Growth Global Delivery Texas Analyst International
Results Locations Headquarters Recognitions Awards

© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 2

 Our Service Offerings Overview

Digital Enterprise Digital Digital

Content & Data
Customer Product Infrastructure Engineering
Services
Experience Services Services and Insights
Customer Service & Satisfaction Revenue Acceleration Services Hybrid Cloud Management App Development & GIS Consulting
Consumer Technical Support Multi-tier Technical Support Telecom & Enterprise Maintenance Spatial Analytics and Insights
Networking
Gig Peer Experts for Consumer Gig Peer Experts for Enterprise AI and Advanced Analytics Custom Application Development
Cloud Enablement Services
Revenue Generation Customer Success Digital Assurance and Testing Data Processing and Mgmt.
Cybersecurity Services
Customer Retention Enterprise Customer Support Smart Automation Services Content Moderation &
Digital Workplace Services
CX Transformation as a Service Professional Services Gig Peer Experts for Intelligence Enrichment
GenAI Services for CX GenAI Services for Enterprises Experience Engineering Data Collection and Annotation

Proprietary Platforms

Movate Athena Movate Edison Movate Insights

Modular Generative AI Platform for Business Transformation AI Platform for End-to-end CX Transformation AI-powered analytics platform for insights-led transformation

Movate OnDemand Movate Contelli

A Next-Gen Gig Support Platform for Empathetic Customer Resolutions Context-led Intelligent Automation Platform for AIOps

© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 3

Our Breadth of Industry Expertise

Telecommunications Technology & XaaS Gaming, Media & Entertainment Automotive & Mobility

Retail & CPG Banking & Financial Services Healthcare & Pharma

We are the digital transformation partner of

choice for our clients, which include the world’s
top innovators across industries, from mid-market
players to large enterprises.

© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 4

Our Industry-leading Culture of Innovation

Tenets of Transformation Platform-driven Business Outcomes

MOVATE ATHENA and MOVATE EDISON

Sponsorship from the top with dedicated reduced up to 40% TCO and up to 15% AHT
innovation charter led by CTO

MOVATE CONTELLI improved

MTTR by 3X
Co-create solutions for solving
business problems with partners and
clients
MOVATE INSIGHTS reduced
operational cost by 20%

Evangelize and drive innovation from

the ground up in the organization MOVATE ONDEMAND delivered
20% higher CSAT

30+ 150+ 40+ $20 Mn+

Proprietary Point Strategic Client Tech Partners and Co-innovation
Solutions Engagements Growing Investments
© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 5
Our Biggest Strength - People First, People Always

Culture of #Intrapreneurship Led by Empowerment and Transparency

85%
Overall Employee Satisfaction
#WeCare – Doctor On Call, Emotional Well-being Counselling, COVID Support

4.42 / 5
Creating #CareersNotJobs with Strong Investment in People’s Growth
Care for Employees

4.33 / 5
#CHEER Framework for “Over-engagement” in a Virtual World

Organization Work Culture & Values

#MovateForDEI – We Hire Locally, Build Communities, and Embrace Diversity
Employee Pulse Survey

Won Recognized as “Most Admired IT Recognized for our “ESG practices” Won a Platinum award in the
“Best Global Company Culture 2023” Company of the Year” at the at the 7th Edition of “Best Workplace of the Year”
and “Best Company for Diversity 9th edition of the Golden Workplace Excellence Awards category at the 2022
2022” awards by Comparably Globe Tigers Awards 2022, 2023 “TITAN Business Awards”

© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 6

#wearemovators

A diverse global team of

customer-centric thinkers,
collaborators, and co-creators,
passionate about helping clients
succeed through intelligent
automation-led outcomes

© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 7

 Over 11,000 Movators Across 5 Continents
& 6,000+ Gig Experts
100
English
Arabic
WROCLAW, POLAND HYDERABAD, INDIA
Delivery Center 1000 Bahasa Indonesia
Delivery Center
Bahasa Malay
Brazilian Portuguese
Canadian French
LONDON, U.K. Cantonese
Sales & Client Support Czech
MILPITAS, CA Dutch
Sales & Client DALIAN, CHINA
Support Delivery Center
150 French
PLANO, TX,
German
AUSTIN, TX, HQ & Client Support Hungarian
50 MANILA,
Delivery Center Indian Languages
PHILIPPINES (3) 2000
Delivery Center Italian
200 TEMPLE, TX BANGALORE, INDIA (2)
Delivery Center
Japanese
Delivery Centers
1000 Korean
SAN JOSE, COSTA Mandarin
1500 RICA (3)
Delivery Center
Polish
Portuguese
BARRANQUILLA, Russian
150 COLOMBIA EBENE, MAURITIUS
Delivery Center Slovakian
Delivery Center
Spanish
CHENNAI, INDIA (3)
100 Delivery Centers Tagalog
Turkish
Movate Delivery Centers Sales Offices OnDemand Gig Experts 5000 Ukrainian
© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 8
Recent Global Awards
75+ International Awards Won in Last 5 Years
Awarded Gold in the ‘Company of the Year – IT
Services’ category at the 8th Annual Globee
Awards for American Business 2023
Named the ‘Best Company Outlook 2023’ and
‘Best Global Company Culture 2023’ by
Comparably
Named the ‘Best Company for Diversity 2022’
and ‘Best Company for Women 2022’ by
Comparably
© 2024 Movate Inc. | Confidential | www.movate.com
Platinum award in ‘IT Service Provider of the
Year 2023’ category at the 2023 “TITAN Business
Awards”
Gold Stevie for “Contact Center or Customer
Service Outsourcing Provider of the Year 2022”
Hailed as ‘Top 5 Contact Center Outsourcing
Providers’ at the CRM magazine's Industry
Leader Awards 2022
Won Silver Stevie for Innovative Services at the
21st Annual American Business Awards 2023
Recognized as “Most Admired IT
Company of the Year” at the 9th edition of
The Golden Globe Tigers Awards 2022,
Won a Platinum award in the “Best Workplace of
the Year” category at the 2022 “TITAN Business
Awards”
Accelerate. Innovate. Movate. 9
Eligibility Criteria - EPS

Business Unit Role Job Description Qualification Skill Set

Configure and troubleshoot B.E / B. Tech (IT, CSE, EEE, Good English communication
high-end networks ECE, EIE)
Network Engineer Basic knowledge in Hardware,
(Firewall & Security) Provide remote technical >= 70% Networking and Operating Systems
support/troubleshooting on
No standing arrear Ability to solve technical queries
Enterprise products &
related to Networking and
applications
Connectivity Issues
Enterprise Product
Services (EPS) Practical approach towards
Problem Solving

Willing to sign a two - year

service Agreement

Willing to work in night shift

© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 10

4X GROWTH IN 3 YEARS
CAREER ROAD MAP FOR ENTERPRISE SERVICES – B.E/B.Tech
Technical Account
Manager/Customer Success
Manager/L3/Onsite/
L2 Engineer Reverse Immersion
1 Year Completion

L1 Engineer
Annual CTC: 3.75L
+ NSA
36th
Month
On Joining CSS Corp
24th
Annual CTC up to
12th Month
3.2L + NSA
Month
64thth
Month

1st
Month
*Night Shift Allowance (NSA) additional - INR 30,000 to 40,000/Annum

*On Meeting KRA rating >= 3.5, Successful Completion of Learning goals, Client/Internal Training,
Assessment and Industry Certification as applicable based on the business requirement
* 4 to 7% increase at the end of 1 year
Eligibility Criteria - DES

Business Unit Role Job Description Qualification Skill Set

Use programming languages
and software to build
Software Developer
(Full Stack Development) applications.
Design and implement efficient
user interfaces for applications.
Digital Engineering
Services (DES)
Proficiency in Programming
B.E / B. Tech (IT, CSE, EEE, Languages (Java or C or C++ or
ECE, EIE) Python)
>=70% Proficiency in Programming
Languages (Java or C or C++ or
Python)
No standing arrear
Ability to Code and Debug
Good Logical Thinking

Practical approach towards

Problem Solving

Willing to sign a two - year

service Agreement

© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 12

4X GROWTH IN 4 YEARS
CAREER ROAD MAP FOR DIGITAL ENGINEERING SERVICES

Business Analyst / Tech Lead

Sr. Software Engineer

Software Engineer

On Joining CSS Corp 48th

Annual CTC : 3.6L 24th Month
Month
12th
Month

1st
Month

*On Meeting KRA rating >= 3.5, Successful Completion of Learning goals, Client/Internal Training,
Assessment and Industry Certification as applicable based on the business requirement * 4 to 7% increase at the end of 1 year
Eligibility Criteria - DCX

Business Unit Role Job Description Qualification Skill Set

Consumer/Tech Support Provide first line support for B.E / B. Tech (IT, CSE, EEE, Good English communication
consumers/End user support ECE, EIE)
Services for Small Office Basic knowledge in Hardware,
Home Office Segment Account B.Sc (Maths, Physics, Chemistry, Networking and Operating Systems
Management/Application Statistics, CSE)
Ability to solve technical queries
Support
BCom – IT/CA related to Networking and
Digital Customer
Experience (DCX) Connectivity Issues
Any of the above degree and no
standing arrear Practical approach towards
Problem Solving

Willing to work in night shift

© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 14

3-year Career Roadmap for Consumer Services &
Application Support

Non-Tech/Customer
Semi Tech Tech
Support

Gaming
Technical

Support Progression within Consumer Services Division

Agent/
Engineer Managerial

Months
0 6 12 24 36 48

Trainee Associate Sr. Associate Specialist Lead

Digital Customer
Experience CTC : 2.40 L 5 – 12% annual increment

*On Meeting KRA rating >= 3.5, Successful Completion of Learning goals, Client/Internal Training,
Assessment and Industry Certification as applicable based on the business requirement
© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 15
Inter BU – Technical Progression - Career Tracks

DCX

EPS
Welcome Center/ Firewall & Security
Non- Tech Storage
Telecom Wireless
Enterprise Sales Routing & Switching
Identity & Access
Management

DIS
Network Operations Security Operations
Service Desk Cloud Administration
Center Center

DES

Automation Testing Manual Testing

© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 16

Eligibility Criteria - DIS

Business Unit Role Job Description Qualification Skill Set

Good English communication

Provide IT help desk support for BCA, BSc Comp.Sc, MCA, MSc Basic knowledge in Hardware,
IT Help Desk/NoC Small & Medium Businesses, to Comp.Sc, B.E/B.Tech Networking and Operating Systems
Engineer/SoC Engineer Large Enterprise (Electronics, Comp.Sc, IT, ECE)
Ability to solve technical queries
Network Monitoring & >=60% related to Networking and
Infrastructure Management Connectivity Issues
Digital No standing arrear
Infrastructure support
Services (DIS) Practical approach towards
Problem Solving

Willing to sign a two - year

service Agreement

Willing to work in night shift

© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 17

 OVER 2X GROWTH IN 3 YEARS
CAREER ROAD MAP FOR Digital Infrastructure Services

Senior Engineer

Engineer

Engineer 36th
Month
24th
Month
On Joining CSS Corp
Annual CTC : 2.5L 12th
Month

1st
Month

* 4 to 7% increase at the end of 1 year

*On Meeting KRA rating >= 3.5, Successful Completion of Learning goals, Client/Internal Training, Assessment and Industry Certification as applicable based on the business requirement
 Pre-placement talk by Movate Academy
Screening & Selection Process 1

Interested Students to register with Movate

2 Academy for the Interview Process

Round – 1
Online Communication Assessment
3 using iMocha tool
(Passing Threshold: CEFR B1 Band)

Round -2
4 1-0-1 Interview with Movate Academy
Communication Skills expert thru zoom

Round -3
1-0-1 Technical Discussion & Assessment with
•Offered candidates will start getting onboarded in batches beginning from 5 Movate Academy Tech trainers thru Zoom
mid- June’ 2024 until Sep’ 2024 based on the freshers' projections for each (Passing Threshold: => 50%)
of these months.

•Freshers offered would be treated as BU specific Selects and not for any Issue Conditional Offer Letter for the shortlisted
specific project and would not have any further evaluation before
6 students
onboarding.

Post on-boarding Campus Hires to attend a

7 detailed BU- specific New Hire training program
HR Policy – Leave & Attendance
Hours of Work
Weekly schedule of 5 days * 9 hours
8 hours minimum time required for 1 day present
(4-hour half a day)
24 * 7 accessibility to all premises
Special Leaves
Maternity leave - 26 Weeks
6 months of paid leave
Paternity leave - 5 Days
Need to be availed within 15 days from childbirth
© 2024 Movate Inc. | Confidential | www.movate.com
Leave, Holiday & Attendance
24 days – General Leave**
Calendar year (Jan to Dec) monthly credit of two days 16th &
1st of the month
Hospitalization Leave
50% Unused leaves for the year credited to HL (1 HL half a day)
9 days – Festival/National Holidays
As per the Geo location (New year, Christmas etc..)
Compensation Off
Leave/ Pay (Leave expire 2 months from date of credit /
1 day Pay on next month)
Sabbatical Leave
Pursue educational course, take care of dependent family
member or personal emergency
Furlough leav
Planned shutdown by projects
“Donate your leave” option
Employee can donate their leaves to any employees in the
system for medical reason only (minimum 30 days for self-use
and excess leaves can be donated).
Accelerate. Innovate. Movate. 20
Employee Benefits

Medical Insurance coverage for all employees and their families

Parental Insurance policy/Top up plan at Corporate rates for employees (Voluntary program)

Certification Reimbursement policy for skill enhancement

Every year an employee is eligible to take up a certification

Employees working in night shifts are provided with subsidized transport

from and to office within 30 Kms radius

Employees are provided with meal at a subsidized cost

Employee Assistance Program for Individual and family

Provides counselling, Health advice etc.

© 2024 Movate Inc. | Confidential | www.movate.com Accelerate. Innovate. Movate. 21

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