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Print advertising: Vivid content

Article in Journal of Business Research · June 2012


DOI: 10.1016/j.jbusres.2011.01.008

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Journal of Business Research 65 (2012) 861–864

Contents lists available at ScienceDirect

Journal of Business Research

Print advertising: Vivid content


Bob M. Fennis a,⁎, Enny Das b, Marieke L. Fransen c
a
Dept. of Marketing, University of Groningen, Nettelbosje 2, 9747 AE, Groningen, The Netherlands
b
Dept. of Communication, VU University Amsterdam, Buitenveldertselaan 3, 1082 VA, Amsterdam, The Netherlands
c
Dept. of Communication, University of Amsterdam, Kloverniersburgwal 48, 1012 CX, Amsterdam, The Netherlands

a r t i c l e i n f o a b s t r a c t

Article history: The present research examines the effects of vivid ad content in two types of appeal in print ads as a function
Received 1 January 2010 of individual differences in chronically experienced vividness of visual imagery. For informational ads for a
Received in revised form 1 March 2010 functional product, vivid ad content strongly affected individuals high in reported vividness of visual imagery,
Accepted 1 April 2010
in that the vivid ad produced a significantly more favorable brand attitude than did the pallid ad. In contrast,
Available online 26 January 2011
vivid content did not affect individuals low in VVI. However, for transformational ads for an experiential
Keywords:
product, vivid content increased brand attitude regardless of individual differences in vividness of visual
Individual differences in imagery vividness imagery, probably because vivid transformational ads tend to elicit strong visual images for everyone. The
Vivid vs. pallid ad executions findings from the two experiments indicate that advertisers should use vivid, concrete worded copy in
Brand attitude informational print ads and a vivid, experiential illustration in transformational print ads.
© 2011 Elsevier Inc. All rights reserved.

1. Introduction 1.2. Vividness of visual imagery as an individual-difference variable

1.1. Vivid content in ads In 1973, Marks argued for the existence of stable individual
differences in the propensity to experience visual imagery and
Vividness as an executional element in advertisements has long developed a self-report instrument to tap these differences which
captured the interest of advertising researchers. Pioneering research- he calls the “Vividness of Visual Imagery Questionnaire” (VVIQ, see
ers Nisbett and Ross (1980, p. 45) conceptualized vividness as also Marks, 1989). Research employing the VVIQ appears in such
applying to stimuli that are “emotionally interesting, concrete, diverse areas as facial recognition (McKelvie, 1994), gender differ-
image-provoking and proximate in a sensory, temporal or spatial ences in the tendency to engage in visualization (Richardson, 1995),
way.” Vividness in advertisements is achievable executionally by visual memories of one's parents (McKelvie, 1998), and grief reactions
using concrete product- or user-focused rather than abstract illustra- in response to personal loss of a loved one (Johnson, 1998). The VVIQ
tions in print ads and video sequences in TV ads, and concrete rather distinguishes between individuals who are high visualizers and those
than abstract wording in the copy or audio (see Rossiter and Percy, who are low visualizers (McKelvie, 1994). High visualizers experience
1980, 1983, 1987, 1997). Intuition suggests that vivid ads should be extensive and quite clear visual imagery in response to imagery-
more persuasive than pallid ones. However, previous research on the evoking stimuli, whereas low visualizers are less prone to experience
impact of vivid content elements in ads finds conflicting results visual imagery. Vivid content in ads may therefore prove to be
(Taylor and Thompson, 1982). Vivid contents in ads produce a persuasive for high visualizers but have no effect on low visualizers.
positive persuasive effect (Bone and Ellen, 1992; Fortin and Dholakia, In two experiments, the present research explores whether the
2005; Mitchell and Olson, 1981; Rossiter and Percy, 1980); but type of advertising appeal places a boundary condition on the effect of
sometimes no effect (Sullivan and Macklin, 1988); and sometimes a vivid ad content among individuals who differ in their visualizing
negative effect (Kisielius and Sternthal, 1986). tendency. In particular, we expect that the moderating role of
The present study seeks to resolve the conflicting findings by individual differences in the tendency to experience vivid visual
postulating that effects of vividness in advertising are the product of imagery from ads may occur only for informational ads that typically
the interplay between the type of advertising (informational versus focus on product attributes. In contrast, transformational ads focus on
transformational) and individuals' habitual, possibly innate, tendency the experience of using the product rather than on the attributes of the
to experience vivid visual imagery. product (see Puto and Wells, 1984, but note that we use Rossiter and
Percy's, 1987, 1997, definition of informational and transformational
⁎ Corresponding author. Tel.: +31 50 363 7065; fax: +31 50 363 3720.
advertising in our research) and these ads typically employ vivid,
E-mail addresses: b.m.fennis@rug.nl (B.M. Fennis), ehhj.das@fsw.vu.nl (E. Das), highly concrete visual content to convey the experience, which
M.L.Fransen@uva.nl (M.L. Fransen). automatically triggers visual imagery. Hence, for transformational ads,

0148-2963/$ – see front matter © 2011 Elsevier Inc. All rights reserved.
doi:10.1016/j.jbusres.2011.01.008
862 B.M. Fennis et al. / Journal of Business Research 65 (2012) 861–864

we expect that vivid ad content may increase brand attitude of one-way ANOVAs on these items indicated that the manipulation
regardless of individuals' tendencies to experience visual imagery. was successful. Participants exposed to the vivid ad rated it as evoking
more mental imagery, on average, compared to participants exposed
2. Two experiments to the pallid ad (Mvivid = 4.1, Mpallid = 2.2; F (1, 18) = 36.1, p b 0.001).
Participants exposed to the vivid ad also rated it as descriptively more
The present study includes two experiments using print (maga- lively and vivid than those exposed to the pallid ad (Mvivid = 3.6,
zine) ads to test the hypothesis that the individual-difference trait of Mpallid = 2.3; F (1, 18 ) = 19.9, p b 0.001). Accordingly, the actual
vivid visualization tendency would moderate the effect of vivid ad experiment featured the pilot test ads.
content on persuasion for informational ads rather than transforma-
tional ads. Experiment 1 assesses the role of the VVIQ in moderating 2.1.1.4. Vividness of visual imagery. The experiment employed Marks'
the effect of variations in vividness of the verbal copy content (i.e., (1973) eyes-open version of the Vividness of Visual Imagery
vivid wording vs. pallid wording) on brand attitude for informational Questionnaire (VVIQ) to measure individuals' self-reported vividness
ads for a fictitious new brand and model of frying pan. Experiment 2 of visual imagery (VVI; there is also a less often used eyes-closed
tests the hypothesized boundary condition on the influence of instruction thought to aid in visual imagery generation but this
individuals' visualization tendencies by using a transformational ad instruction makes no difference to scores; Marks, 1989). The VVIQ
for an expensive brand of imported champagne. consists of 16 items asking participants to variously imagine four
perspectives on four situations and to rate the vividness of the visual
2.1. Experiment 1 image generated in each case on a unipolar 1–5 scale ranging from
1 = no image at all, to 5 = a very clear image in mind. The four
Experiment 1 provides a test of the hypothesis that individual situations pertain to a friend or family member that one is familiar
differences in the vividness of visual imagery would moderate the with (but who is not around at present); the rising sun; a store that
impact of vivid ad content on persuasion for informational ads. This one visits regularly; and a landscape with trees, mountains, and a lake.
study tests the notion that vivid informational ads result in a more Sample perspective items include “Imagine the sun rising above the
favorable brand attitude than pallid ads for high visualizers but not horizon in the morning haze” and “Imagine the store from across the
low visualizers. street” (see Marks, 1973, for a complete list of items). In the present
study, scores on the 16 items had very high internal consistency
2.1.1. Method (Cronbach's alpha = 0.89) and, in line with the findings of LeBoutillier
and Marks (2001), a factor analysis yielded one major factor
2.1.1.1. Participants and design. The participant sample consisted of (eigenvalue of 6.05), suggesting that VVI is a unidimensional
114 individuals (47 males) living in a large town in the Netherlands, construct and a genuine individual-difference internal disposition.
partly undergraduate students from a large university, partly students We averaged item scores to arrive at the individual's score, which
from a polytechnic institute, and the remainder passersby in the could range from 1.0 to 5.0.
town's central shopping street. The mean age of the participants was
24 years (standard deviation = 9 years). The experiment employed 2.1.1.5. Attitude toward the brand. Participants rated the extent to
one between-subjects factor at two levels (type of ad copy: vivid vs. which they perceived the brand as bad (1) or good (9) on a single-
pallid) and the participants' VVIQ scores as the continuous moderat- item, neutral (4) midpoint, and thus bipolar, semantic differential
ing variable. The dependent variable was attitude toward the brand scale (see Bergkvist and Rossiter, 2007, and Rossiter and Bergkvist,
(Ab). Participants agreed voluntarily to participate and the experi- 2009, for justification of this bipolar single-item measure of Ab).
menter randomly assigned them to the two experimental ad
conditions. 2.1.1.6. Manipulation check. Three items with unipolar 1–5 answer
scales served as a manipulation check for vivid versus pallid ad
2.1.1.2. Procedure. The experimenter approached the individuals and content. Participants indicated the extent to which the ad “evoked a
asked them to participate in a study on the perception of commercial clear image in your mind,” “evoked a realistic image of the product,”
messages. Participants learned that the study was the result of a and “yielded a clear visualization of the product attributes.”
collaboration with the (fictitious) Research Centre for Consumer
Affairs. Before exposing them to the ad, participants completed a 2.1.2. Results
questionnaire which included the VVIQ and some demographic
questions. Participants then received the ad to look at and read. 2.1.2.1. Demand characteristics. At the end, the questionnaire
After ad lib exposure (usually about 60 seconds), the experimenter requested participants to describe in their own words the true goal
took back the ad and handed participants a questionnaire containing of the research. None of the participants guessed the real purpose of
the dependent measure and the manipulation checks. After they the experiment.
completed the questionnaire, the experimenter debriefed, thanked,
and dismissed the participants. 2.1.2.2. Manipulation check. Results showed that the ad copy
manipulation was successful. Participants exposed to the vivid ad
2.1.1.3. Type of ad copy. To arrive at a satisfactory manipulation of rated the extent to which the ad evoked a clear image in their minds
vividness of ad content, we conducted a pilot study in which two as significantly greater as those exposed to the pallid ad (Mvivid = 3.2,
separate samples of 10 individuals each rated one of the two Mpallid = 2.6, t(110) = 2.83, p b .01). The vivid ad also resulted in a
experimental ads. The ads were for a fictitious brand, Svensson, of a more realistic image of the product compared to the pallid ad
new model of frying pan. In the pallid ad, abstract terms described the (Mvivid = 3.8, Mpallid = 2.9, t(110) = 4.06, p b .001). Finally, the vivid ad
product, focusing on a simple listing of product attributes (not their yielded a significantly clearer visualization of the product attributes
benefits). In the vivid ad, colorful, concrete language suggesting than the pallid ad (Mvivid = 3.6, Mpallid = 2.7, t(110) = 4.12, p b .001).
benefits described the same product attributes (cf. Frey and Eagly,
1993; Taylor and Thompson, 1982). Pilot study participants rated each 2.1.2.3. Brand attitude results. To test the hypothesis that vividness of
ad on two unipolar 1–5 scales assessing the extent to which the ad visual imagery moderates the effect of vividness of ad copy on brand
evoked a mental picture of the frying pan and the extent to which they attitude for informational ads, we performed a multiple regression
judged the product description in the ad to be lively and vivid. Results analysis with Ab as the criterion and, as predictors, copy type (vivid vs.
B.M. Fennis et al. / Journal of Business Research 65 (2012) 861–864 863

pallid, dummy coded), VVI (centered), and their interaction (cf. Aiken 2.2.1.5. Attitude toward the brand. As in the first experiment, we
and West, 1991). Neither the main effect of ad copy (t b 1) nor the assessed attitude toward the brand (Ab) with the single 9-point
main effect of VVI (t(110) = − 1.21, n.s.) was significant. However, the bipolar semantic differential item with anchors bad versus good.
analysis yielded the predicted interaction between copy type and VVI Higher scores (above 4 on the answer scale) indicate a more favorable
on Ab (β = .29, t(110) = 2.24, p b .05). Simple slopes analyses (Aiken attitude.
and West, 1991) revealed, as expected, that for high visualizers
(evaluated at one standard deviation above the mean in VVI) vivid ads 2.2.1.6. Manipulation check. Participants exposed to each illustration
significantly increased brand attitude (Mvivid = 5.8) compared to type rated the extent to which they thought the ad portrayed “a lively
pallid ads (Mpallid = 5.0; β = 0.28, t(110) = 2.12, p b 0.05) and that and concrete situation,” and produced “an image-provoking repre-
for low visualizers (evaluated at one standard deviation below the sentation of the product” on two 1–5 unipolar answer scales.
mean in VVI) no significant difference in brand attitude was produced Averaging the scores on these items resulted in an index with higher
by vivid ads (Mvivid = 5.0) and pallid ads (Mpallid = 5.4; β = −0.14, scores indicating more vivid visual imagery.
t(110) = − 1.06, n.s.).
2.2.2. Results
2.1.3. Discussion
The results of experiment 1 provide a first empirical demonstra- 2.2.2.1. Manipulation check. On the index checking the manipulation of
tion that individual differences in experienced vividness of visual illustration type, we performed an independent samples t-test.
imagery moderate the effects of vivid ad content on persuasion. At Participants exposed to the vivid ad rated the visual content as
first glance, our findings replicate earlier findings of no main effect of more lively, concrete, and imagery-provoking (Mvivid = 3.7) than
vivid content in ads, suggesting that vividness effects are elusive, at those exposed to the pallid ad (Mpallid = 2.9; t(76) = 4.38, p b 0.001).
least for informational ads for functional products (cf. Taylor and This result indicates a successful manipulation of illustration type.
Thompson, 1982). Upon closer inspection, however, as predicted, the
results reveal that vivid ad content increases attitudes toward the 2.2.2.2. Brand attitude. As before, we performed a multiple regression
advertised brand among high visualizers. analysis with type of illustration (vivid vs. pallid, dummy coded), the
VVI (centered) and the interaction between type of illustration and
2.2. Experiment 2 VVI as predictors, and brand attitude as the criterion variable. This
time, there was a statistically significant main effect for vivid vs. pallid
The first experiment demonstrates the visualization ability ad content (β = 0.25, t(74) = 2.23, p b 0.05). The ad with the vivid
moderator effect with informational ads for a functional product illustration of the champagne being enjoyed by users resulted in a
(the new model frying pan). To examine the hypothesized boundary more positive brand attitude (Mvivid = 6.8) than the ad with the pallid
effect of the type of appeal in the ad, experiment 2 tests the illustration of the product alone (Mpallid = 6.2). However, in contrast
interaction hypothesis with a transformational ad for an experiential to the result of experiment 1, but as predicted, there was no
product (champagne). interaction between illustration type and VVI (β = 0.14, t(74) =
1.01, ns) for the transformational ads.
2.2.1. Method
2.2.3. Discussion
2.2.1.1. Participants and design. A new sample of 78 undergraduate The results of experiment 2 show that the moderating effect of
students (27 males) from another Dutch university (mean age = 22 - individual differences in vividness of visual imagery on responsive-
years, standard deviation = 2.6 years) participated in the experiment, ness to vivid content in print ads does not apply to transformational
in return for 8 Euros payment (approximately $10 U.S.). Like the ads. More specifically, the results suggest that experiential content in
previous experiment, this experiment consisted of one between- the illustration in ads for experiential products automatically triggers
subjects variable (type of illustration: vivid vs. pallid), and as the consumer imagery, regardless of the individual tendency for
second (continuous) independent variable individual differences in visualization.
vividness of visual imagery measured by the VVIQ. The type of ad – informational versus transformational – that
consumers perceive thus constitutes an important qualifying or
2.2.1.2. Procedure. On arrival at the lab, and after answering some boundary condition to the moderating role of individual differences
demographic questions, we randomly assigned participants to either in vividness of visual imagery. For informational ads, taking such
the vivid or the pallid ad condition. The experimenter took back the ad individual differences into account is essential for observing an effect
after ad lib exposure. Participants then completed several measures of vivid content in ads. For transformational ads, however, individual
including the attitude measure, manipulation checks, and the VVIQ differences in their tendency to experience vivid visual imagery seem
measure. Afterwards, the experimenter thanked and paid participants to be inconsequential.
for their attendance.
3. Conclusions and practical implications
2.2.1.3. Type of illustration. This experiment employed a transforma-
tional ad (see Rossiter and Percy, 1987, 1997) for an experiential The present experiments offer an explanation of why the use of
product: a Web ad for a prestigious brand of imported champagne vivid content in ads – concretely worded copy and concrete,
(Moët & Chandon). We only manipulated the visual content of the experiential visuals, both of which should produce visual imagery –
ads. The pallid version showed a picture of the bottle of champagne. is effective with some but not all consumers and for some but not all
The vivid version added a full-screen transparent background photo types of advertising. For informational print ads, vivid descriptions of
of lively people enjoying champagne. The minimal copy (the brand the product's attributes (versus pallid descriptions) increase attitudes
name only) was the same in the two versions of the ad. toward the advertised brand (Ab) only among high visualizers and
have no effect among low visualizers. For transformational ads,
2.2.1.4. Vividness of visual imagery. As in the previous experiment, the however, vivid visual ad content increases brand attitudes regardless
present study measured individual differences in visual imagery using of individual differences in visualization tendency.
the Vividness of Visual Imagery Questionnaire (VVIQ; Marks, 1973). Rossiter and Percy (1978, 1980) propose that visual imaging
Internal consistency was again high (Cronbach's alpha = 0.83). ability moderates the effectiveness of vivid ad content. Their theory
864 B.M. Fennis et al. / Journal of Business Research 65 (2012) 861–864

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