Macro Perspective of Tourism and Hospitality

Chapter 9

Sustainable
Management of
Tourism and Hospitality
 01/ 04/ 05/ 08/
Sustainable UNDP’s Role Sustainable The Benefits of
Management - Tourism and Sustainable
Contents

of Tourism & The 17 Hospitality Tourism and

Hospitality Global Framework Hospitality
Goals

02/ 03/ 06/ 07/

Managing Sustainable Current Global Impact
Sustainable Development Trends in of Sustainable
Tourism & Sustainable Tourism and
Goals
Hospitality Tourism and Hospitality
Hospitality
 Chapter 9
Macro Perspective MEANING

WHA T IS S US TA IN AB LE
MANAGEMEN T O F TO UR ISM AND
HOSPITALITY?
Achieving quality growth in a
manner that does not deplete the
na tu ra l an d bu ilt en vi ro nm en ts an d
preserve the culture, history, and
the heritage of the local community.

Sustainable tourism and hospitality

consists of the natural surroundings
plus the built structures such as
lodging, museums, art galleries, and
attractions.
The key to sustainable management of tourism and hospitality is to
balance the number of the visitors with the capacity of the given
environment in a manner that allows the greatest interaction and
enjoyment with the least destruction.

Carrying capacity is a major concern when discussing

sustainable management of tourism and hospitality. Carrying
capacity is the largest number of people a destination can
efficiently manage within its given environ and management
capabilities. When too many people gather in an area which
cannot be handled by the facility, the destination, the local
residents and the economy are harmed. To avoid this
situation, effective planning steps must be taken in
accordance with effective policy guidelines.
02/
Managing Sustainable Tourism and
Hospitality
Enhancing understanding among nations and promoting a culture of peace will make people
see that sustainable tourism and hospitality development can take place. Likewise, the aspects
of the environment and local culture will benefit as government revenues from tourism and
hospitality-related goods and services help restore monuments, museums, art galleries, and
increase local crafts and establish national parks. There is a need for tourism and hospitality
policy and planning to guide the development of infrastructure. The building of new airports,
roads, ports, and sewage and water treatment plants improves the lives of the local residents
through wellplanned policies and urban planning. Sustainable tourism and hospitality
encourages economic and social responsibilities for preserving and enhancing our cultural and
environmental heritage through tourism and hospitality. Throughout the world, many local
destination managers and governments acknowledge the monetary value of tourism and
hospitality which results in demands for new measures to support sustainable tourism and
hospitality practices.
Article 1: Tourism's contribution to mutual understanding and respect
between peoples and societies.
Article 2: Tourism as a vehicle for individual and collective fulfillment.
Article 3: Tourism, a factor of sustainable development.
Article 4: Tourism, a user of the cultural heritage of mankind and
contributor to its enhancement.
Article 5: Tourism, a beneficial activity for host countries and
communities.
Article 6: Obligations of stakeholders in tourism development.
Article 7: Right to tourism.
Article 8: Liberty of tourist movements.
Article 9: Rights of the workers and entrepreneurs in the tourism industry.
Article 10: Implementation of the principles of the Global Code of Ethics
for Tourism.
 03/
Sustainable
Development Goals
The Sustainable Development Goals (SDGs), also known as the Global
Goals, are a universal call to action to end poverty, protect the planet, and
assure that all people enjoy peace and prosperity. These 17
interconnected and interdependent goals constitute the Millennium
Development Goals, and include new areas such as climate change,
economic inequality, innovation, sustainable consumption, and peace and
justice, among other priorities.

The SDGs give clear guidelines and target for all countries to follow based
on their own priorities and the current world environmental challenges.
The SDGs are an inclusive program formed to look into the root causes of
poverty and bind all individuals to help alleviate it. "Supporting the 2030
Agenda is a top priority for the United Nations Development Programme
(UNDP), " said UNDP Administrator Helen Clark "The SDGs provide us with
a common plan and agenda to tackle some of the pressing challenges
facing our world such as poverty, climate change, and conflict. UNDP has
the experience and expertise to drive progress and help support countries
on the path to sustainable development."
 04/ UNDP’S ROLE
- Chapter 9
Macro Perspective
THE 17 GLOBAL GOALS

WHAT IS UNDP’S ROLE?

The SDGs came into effect in

January 2016, and will continue
to d ir ec t U N D P p o lic y an d
fu n d in g fo r th e n ex t 15 ye ar s.
As the lead UN development
agency, UNDP is tasked to help
carry out the goals in 170
countries and territories.
THE 17 GLOBAL GOALS
1. End poverty in all its forms everywhere;
2. End hunger, achieve food security and improved nutrition, and promote sustainable
agriculture;
3. Ensure healthy lives and promote well being for all at all ages;
4. Ensure inclusive and equitable quality education and promote lifelong learning
opportunities for all;
5. Achieve gender equality and empower all women and girls;
6. Ensure availability and sustainable management of water and sanitation for all;
7. Ensure access to affordable, reliable, sustainable, and modern energy for all;
8. Promote sustained, inclusive, and sustainable economic growth, full and productive
employment, and decent work for all;
9. Build resilient infrastructure, promote inclusive and sustainable industrialization, and
foster innovation;
10. Reduce inequality within and among countries;
THE 17 GLOBAL GOALS
11. Make cities and human settlements inclusive, safe, resilient, and sustainable:
12. Ensure sustainable consumption and production patterns;
13. Take urgent action to combat climate change and its impacts (taking note of
agreements made by the United Nations Framework Convention on Climate Change
(UNFCCC forum);
14. Conserve and sustainably use the oceans, seas, and marine resources for sustainable
development;
15. Protect, restore, and promote sustainable use of terrestrial ecosystems, sustainably
manage forests, combat desertification and halt and reverse land degradation, and halt
biodiversity loss;
16. Promote peaceful and inclusive societies for sustainable development, provide access
to justice for all and build effective, accountable, and inclusive institutions at all levels;
17. Strengthen the means of implementation and revitalize the global partnership for
sustainable development.
05/
Sustainable Tourism and Hospitality Framework
A sustainable tourism and hospitality framework typically encompasses a set of
principles and practices aimed at minimizing the negative impacts of tourism on the
environment, preserving cultural heritage, and ensuring socio-economic benefits for
local communities. Here are some key elements often included in such frameworks:
Environmental Conservation: Resource Efficiency: Encouraging the efficient use of
resources such as water and energy, and minimizing waste generation. Biodiversity
Preservation: Promoting activities and practices that protect local ecosystems and
wildlife. Community Engagement: Local Empowerment: Involving and benefiting local
communities by providing employment opportunities, supporting local businesses,
and respecting local cultures. Social Inclusivity: Ensuring that tourism activities are
inclusive and do not negatively impact vulnerable or marginalized groups. Cultural
Preservation: Respect for Culture: Fostering respect for local traditions, customs, and
heritage. Cultural Exchange: Encouraging authentic cultural experiences for tourists
while safeguarding the integrity of local cultures. Economic Sustainability: Local
Economic Development: Supporting local economies through responsible tourism
practices, ensuring that economic benefits stay within the destination.
 Fair Trade Practices: Promoting fair wages and working conditions for those
employed in the tourism and hospitality sector. Regulatory Compliance:
Adherence to Standards: Following international and local guidelines and
certifications that promote sustainability in the industry. Legal Compliance:
Ensuring that businesses operate within the legal frameworks of the destination.
Education and Awareness: Stakeholder Education: Providing training and
awareness programs for local communities, businesses, and tourists about
sustainable practices. Tourist Education: Informing tourists about the importance
of responsible behavior and the impact of their choices on the destination.
Monitoring and Evaluation: Performance Metrics: Establishing measurable
indicators to assess the impact of tourism activities on the environment, society,
and the economy. Continuous Improvement: Implementing a feedback loop to
adapt and improve sustainability practices based on monitoring results.
Innovation and Technology: Green Technologies: Integrating environmentally
friendly technologies and practices in the design and operation of tourism
facilities. Digital Solutions: Using technology for sustainable tourism
management, including online platforms for responsible travel information.
Frameworks can vary across destinations and organizations, but the overarching
goal is to create a balance between tourism development and environmental,
social, and economic well-being.
06/
Current Trends in Sustainable
Tourism and Hospitality
Conservation international and National Geographic Traveler magazine
created in 2002 the world legacy Awards to recognize outstanding
businesses, organizations, and places that have contributed very much in
promoting the principles of sustainable tourism. The National Geographic
Traveler, in its March 2004 issue, published criteria to measure the extent to
which worldwide tourism destinations follow the best practices in a
sustainable tourism and hospitality development. These criteria are the
following:

1. Environment and ecological quality;

2. Social and cultural integrity;
3. Condition of any historic building and archeological site;
4. Aesthetic appeal
5. Quality of tourism and hospitality management; and
6. Overall outlook for the future.

These criteria were first used to evaluate 115 world destinations regarding
their sustainability.
The National Geographic Traveler published a special study on
sustainable tourism practices in the National Parks of Canada
and the United States. This was followed by a survey in 2006 of
94 world heritage destinations and a survey in 2007 of island
destinations using the same criteria. These four articles have
provided the needed emphasis on the impact of the tourism
and hospitality industry on the natural and built environments.

The concept of sustainability as a resource development and

management philosophy is penetrating all the levels of policy
and practice related to tourism and hospitality, from local to
global. The concept of using sustainable tourism and
hospitality development as an economic stimulus to achieve
growth while maintaining the natural and built environment
is receiving much attention from industry, government, and
academic sectors.
 Global Impact of Sustainable
Tourism and Hospitality
Global Tourist Interest: Growing global interest in
sustainable tourism and hospitality reflects a positive
trend, with expectations for continued growth as long as
the international community supports and promotes
the concept.

Environmental Responsibility: Sustainable tourism

policies aim to maintain quality experiences while
satisfying the increasing demand for environmentally
conscious tourism. Ineffective management can lead to
environmental degradation, emphasizing the
importance of ethically supporting sustainable practices.
 Code of Ethics Principles:

The Parks Canada Vacation Planner outlines

principles for ethical tourism, including the
enjoyment and preservation of natural and cultural
heritage, conservation of resources, respect for
local traditions, avoidance of activities harmful to
the environment, and the selection of products and
services demonstrating sensitivity to social, cultural,
and environmental concerns.
 Economic Growth: Tourist attractions boost local
08/ economies through job creation, income generation,
and the development of new businesses. -

Visitor Satisfaction: Satisfied tourists are more likely to

return, contributing to the sustained economic growth
of tourism and hospitality.

Diverse Benefits: Successful sustainable tourism

The Benefits of Sustainable
management leads to improved infrastructure,
Tourism and Hospitality
community pride, and a higher quality of life for the
local population. -

Preservation for Future Generations: Effective

destination management ensures the preservation of
natural and cultural heritage for the enjoyment of future
generations.
Macro Perspective of Tourism and Hospitality

Thanks

Chapter 9