Professional Documents
Culture Documents
CENTER NUMBER :
INDEX NUMBER :
SUBJECT CODE :
SUPERVISOR :
SERIES : MARCH
1
DECLARATION
I hereby declare that the contents of this business plan are my own work and that no part of it has
been captured from elsewhere. This work is presented to the Kenya national examination council
as part of the requirement
Name of the student: ………………………………
Signature :
Date :
This work has been presented with the approval of my project supervisor
Supervisor : …………………………………………..
Signature :
Date :
i
DEDICATION
I would like to dedicate this business plan to my entire family for their entireness efforts in
financing and even moral support in marking sure that this business plan is a success
ii
ACKNOWLEDGEMENT
I would like to acknowledge the immense support I have received during writing of this project.
My supervisor for the committed guidance from the start to the end of the project. I also
acknowledge my loving Parents for financial support, also my friends for encouraging me
throughout my research.
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Contents
DECLARATION...............................................................................................................................................i
DEDICATION.................................................................................................................................................ii
ACKNOWLEDGEMENT.................................................................................................................................iii
Executive summary....................................................................................................................................vii
1.0 Business description.............................................................................................................................vii
2.0 MARKETING PLAN................................................................................................................................vii
3.0 Operational plan and production.........................................................................................................vii
4.0 Organizational plan..............................................................................................................................vii
5.0 Financial plan......................................................................................................................................viii
CHAPTER ONE..............................................................................................................................................1
1.0 BUSINESS DESCRIPTION.........................................................................................................................1
1.1 NAME OF THE BUSINESS........................................................................................................................1
1.2 BUSINESS LOCATION..............................................................................................................................1
1.3 BUSINESS OWNERSHIP..........................................................................................................................2
1.4 FORM OF OWNERSHIP...........................................................................................................................2
1.7 INDUSTRY..............................................................................................................................................2
1.8 JUSTIFICATION OF OPPORTUNITY..........................................................................................................2
1.9 BUSINESS OBJECTIVES AND GOALS........................................................................................................2
LONG TERM GOALS.....................................................................................................................................2
SHORT TERM GOALS....................................................................................................................................2
ENTRY AND GROWTH STRATEGY.................................................................................................................3
GROWTH STRATEGY....................................................................................................................................3
CHAPTER TWO.............................................................................................................................................4
MARKETING PLAN.......................................................................................................................................4
2.0 POTENTIAL CUSTOMERS........................................................................................................................4
2.1 COMPETITION........................................................................................................................................4
2.2 MARKETING.......................................................................................................................................4
2.3 SALES TACTICS.......................................................................................................................................5
2.4 ADVERTISEMENT...................................................................................................................................5
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PROMOTION................................................................................................................................................6
2.5 PRICING STRATEGY................................................................................................................................6
2.6 DISTRIBUTION STRATEGY......................................................................................................................6
CHAPTER THREE..........................................................................................................................................7
3.0 ORGANIZATIONAL MANAGEMENT PLAN...............................................................................................7
3.1 MANAGEMENT TEAM............................................................................................................................7
3.2 OTHER PERSONNEL................................................................................................................................8
3.3 RECRUITMENT, TRAINING AND PROMOTION OF PERSONNEL..............................................................8
RECRUITMENT.............................................................................................................................................8
TRAINING.....................................................................................................................................................8
PROMOTION................................................................................................................................................8
3.4 RENUMERATION AND INCENTIVE FOR PERSONNEL..............................................................................9
RENUMERATION..........................................................................................................................................9
3.5 INCENTIVES............................................................................................................................................9
3.6 LEGAL REQUIREMENT............................................................................................................................9
CHAPTER FOUR..........................................................................................................................................10
4.0 PRODUCTION AND CO-OPERATION PLAN INTRODUCTION.................................................................10
4.1 FACILITIES............................................................................................................................................10
EQUIPMENT...............................................................................................................................................10
4.2 MAINTAINANCE AND REPAIR..............................................................................................................10
4.3 PREMISE LAYOUT.................................................................................................................................11
4.4 PRODUCTION AND OPERATIONAL STRATEGY......................................................................................11
PRODUCTION DEVELOPMENT...................................................................................................................11
4.5 MONTHLY MATERIAL REQUIREMENT..................................................................................................11
4.6 MONTHLY LABOUR REQUIREMENTS...................................................................................................11
4.7 MONTHLY PRODUCTION/OPERATION COST........................................................................................12
4.8 PRODUCTION PROCESS........................................................................................................................13
4.9 RELEVANT REGULATION......................................................................................................................13
CHAPTER FIVE............................................................................................................................................14
5.0 FINANCIAL PLAN..................................................................................................................................14
5.1 PRE-OPERATIONAL COST.....................................................................................................................14
5.2 WORKING CAPITAL..............................................................................................................................15
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5.3 PROFORMA ONCOME STATEMENT.....................................................................................................15
5.4 PROFORMA BALANCE SHEET...............................................................................................................16
TOTAL SALES FOR THE FIRST YEAR............................................................................................18
CONTRIBUTION MARGIN....................................................................................................................18
TOTAL SALES FOR THE SECOND YEAR.......................................................................................19
CONTRIBUTION MARGIN....................................................................................................................19
BREAK-EVEN POINT.............................................................................................................................20
TOTAL SALES FOR THE THIRD YEAR...........................................................................................20
5.7 DESIRED FINANCING............................................................................................................................21
5.8 PROPOSED CAPITALIZATION................................................................................................................22
vi
Executive summary
BUSINESS DESCRIPTION
The name of the proposed business is PATIENCE’S GRAPHIC DESING
which will be locating in Rift valley, Nakuru location at home town Olenguruone, Nauru. I decided to
open this firm in order to satisfy customers need and need of being assisted in making business logos.
My mission and goal of opening a Graphic design business center is to enhance support to the
businesses in the area. A graphic design business offers creative solutions for visual communication
needs, including logo design, branding, website design, print materials, and more. With a focus on
creativity, innovation, and effective communication, our team of talented designers collaborates closely
with clients to bring their visions to life. Whether it's developing a brand identity or crafting compelling
marketing materials, we pride ourselves on delivering high-quality designs that resonate with our
clients' target audience and elevate their brand presence."
MARKETING PLANS
My facility will offer goods at Fair Price as by name indication and will operate 24hours a day.
The marketing techniques are based on online marketing strategy and advertisement on magazines,
newspaper and mass media. Public, Schools and private business may get my goods from Olenguruoni
Centre and also customers will be capable of being awarded shares basing on the goods and services
bought with me
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ORGANIZATION OF MANAGEMENT
The organization structure is team based in collaboration with my willing trusted friends and family
inclusive for support and assistance. The organizational chart will be as follows;
DIRECTOR
PROJECT
DESIGN LEADS
PRODUCTION SPECIALISTS
ILLUSTRATOR
viii
OPERATION\PRODUCTION PLANS
Creating an operation or production plan for graphic design involves several key steps:
1. Understanding Client Requirements by Gather detailed information about the client's needs, including
project objectives, target audience, branding guidelines, and timeline. Research and Inspiration this is by
conducting research on the industry, competitors, and target audience to gather inspiration and insights
that will inform the design process.
The Concept Development is Brainstorm and develops initial design concepts based on the client's brief
and research findings. Design Creation: Use design software (e.g., Adobe Creative Suite) to create drafts
and refine the chosen concept into a polished design. Client Feedback and Revisions Present the design
to the client for feedback and make any necessary revisions based on their input.
The Quality Assurance is by Conduct thorough quality checks to ensure that the final design meets the
client's requirements and is error-free. Delivery: Deliver the final design files to the client according to
the agreed-upon timeline and specifications.
Documentation: Maintain documentation of the project, including client feedback, revisions, and final
deliverables, for future reference and record-keeping.
Follow-Up: Follow up with the client after delivery to ensure their satisfaction and address any
additional needs or concerns.
FINANCIAL PLAN
To run and rise together with maintaining Fair Price Firm, I employ partnership mode of
Business to help in raising some enough capital and helping in new perspectives including
Potential for tax benefits. Seeking loan to get some starting money is one of the major
Foundations of this firm and with no doubt the starting capital will be roughly 1.5million Kenyan
Shillings and launch of the facility will be progressed immediately the capital is settled.
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CHAPTER ONE
1
1.3 BUSINESS OWNERSHIP
The proposed business will be a sole proprietorship. This kind of ownership was chosen after
considering its advantages which include enjoyment of profit alone and it’s simple to start.
1.7 INDUSTRY
The business fall under service industry, it will enjoy the privilege of the high demand products
thus it will increase the volume of sales and service production.
2
ENTRY AND GROWTH STRATEGY
The sponsor intends to gain entry into the market through the county.
The business will grow because it will be among the businesses that offers the cheapest services.
And the business aids a lot in an upcoming town.
GROWTH STRATEGY
The business will be able to grow because the profit earned from its facilities e.g., it is next to a
school uniform outlet retailed shop this will aid more by getting customers direct from the
uniform shop for the uniform branding and printing school logos to the uniform .
3
CHAPTER TWO
MARKETING PLAN
2.1 COMPETITION
There will be high expectation of stiff competition from the other competitors as there are
those selling the same variety of the products and services. But because of its size it will be
ensured that the competition will be high as doubling the rest of the firms. This will be achieved
through capitalization from their weaknesses as shown below.
The business intends to attract three quarter of people in Olenguruone town, the town has a total
population of Approximately 20,000 people but since there are a number of same businesses
which have more customers when shared among its competitors will be as follows.
Number of businesses. Number of customers.
PATIENCE’S GRAPHIC DESIGNS. 10,000.
GREEN LEAVE DESIGNS. 6,000.
DORIC’S DESINGS 4,000.
4
population
4000
10000
PATIENCE GRAPHIC DESIGN
GREEN LEAVES DESIGNS
6000 DORICS DESINGS
2.4 ADVERTISEMENT
The business will advertise its services and products using posters on various place in town,
word of mouth to persuade customers to visit the cyber cafe media like radio, television. The
mention advertisement will be effective to the business
5
PROMOTION
The business intends to promote its frequent customers by offering a free internet browsing and
computer learning on Saturdays and also the customers will be given. T shirts and bags with the
name of the business written on it.
CHAPTER THREE
6
3.0 ORGANIZATIONAL MANAGEMENT PLAN
Organizational structure
The business will use the method of vertical chart structure in which the chain of
Command will also flow through the designed chart.
The following is the structure of the organization at the beginning of the business.
Manager
Secretary
Cashier
Watchmen
General Manager
Assistant manager
Accountant
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3.2 OTHER PERSONNEL
The business will comprise of three other personnel who will be employed according to their
qualifications.
The business should have a supervisor who should have Diploma in business management whose
duties will only comprise of supervision and also act as a supplier of information to the firm.
The other personnel will be a customer operator who should have a Diploma in information
communication technology and his /her duties will advertise the computer operators, responsible
for general equipment layout within the computer room e.g., the computer room is tidy. The
other person will be a cashier should have a Diploma in accounting and should have an
experience of two years in related field. His /her duties will be to make a financial record and
plan for the firm and also make records of the money gained as per day.
RECRUITMENT
The general manager and the assistant manager will administer all recruitment process which
includes advertising, short listing and replacement of employees according to the required
qualification, recruitment will be continuous process depending on the expansion of business
labour turn over and dismissal.
TRAINING
The employees will be trained and allowed to attend seminars according to the area of work they
partake. This will make them to do their jobs effectively.
PROMOTION
The proposed business will promote employees on merits and activities of trained employees and
also according to seniority to achieve the discipline and targeted goals of the business.
8
3.4 RENUMERATION AND INCENTIVE FOR PERSONNEL
The business will ensure employees will be highly valued by provision of fair wages and salaries
according to their positions.
RENUMERATION
The business will ensure that the administration will be fair in payment and increased according
to the expansion of the business.
3.5 INCENTIVES
The business will provide transport to the workers, loan and lunch provision which are not
deducted from their salary, there will also be leaves under each department.
9
CHAPTER FOUR
4.1 FACILITIES
Facilities that will be required by the business to achieve its objectives will be electricity which
is necessary for the computers and provision of light, the store room will be needed for storing
the products e.g., the typing material and other facilities.
EQUIPMENT
The business purchases the required equipment for the efficient running of the business.
10
4.3 PREMISE LAYOUT
The premise will consist of the reception, counter for cashier, working room, washroom, store
room and manager office and the security.
PRODUCTION DEVELOPMENT
The intended business will sell high quality products and services at favorable prices to increase
diversity and widen the revenue base. With time the business will expand to gain stability and
become more complex in its operations with the rising technology which will speed up the
operations thus it increasing the quality of goods and services.
11
12
4.7 MONTHLY PRODUCTION/OPERATION COST
The business will have to some up all the material requirements, monthly labour cost and the
monthly overheads which will show out all the expenses incurred in the business. The overhead
will include the electricity bill, rent, advertisements, water bills and telephone. Items. Total
Cost in Kshs
Electricity. 4,000
Rent. 4,500
Advertisements. 1000
Water bill. 500
Telephone. 1,000
Total. 11,000
Particulars. Amount
Monthly material. 20,000
Monthly labour cost. 50,000
Monthly overhead cost. 10,000
Total. Ksh 80,000
13
In case of any overtime work, employee will then be paid for it.
The third regulation is the environment in which the business is running on e.g. the operations
room should be clean for the personnel and workers safety from disease. If the business
environment is not conducive then the business will be closed down,
14
CHAPTER FIVE
DETAILS AMOUNT
Registration 8,000
Advertising 1,000
Telephone 1,000
Rent 4,500
Electricity 5,000
Water 500
Banking 500
Insurance 3,000
TOTAL 24500
15
5.2 WORKING CAPITAL
EXPENSE
16
Advertising 84,000 43,000 42,000
ASSETS
CURRENT ASSETS
17
Debtors 10,000 12,000 11,000
FIXED ASSETS
LIABILITIES
CURRENT
LIABILITIES
LONG TERM
LIABILITIES
18
5.5 BREAK-EVEN POINT
=46,814,850
Telephone 48,500
Electricity 5,250
Advertising 84,000
Postage 9,400
Water 2,350
Miscellaneous 32,000
TOTAL 261500
CONTRIBUTION MARGIN
=1,218,500
Rent 81,500
Wages/Salaries 1,388,000
Insurance 1,000
Banking 3,550
Registration 8,000
TOTAL 1482050
19
BREAK- EVEN POINT
=4,981,666.661
=61,362,600
Telephone 9,500
Electricity 4,250
Advertising 43,000
Postage 4,300
Water 1,300
Miscellaneous 25,000
TOTAL 112350
CONTRIBUTION MARGIN
=9,481,650
Rent 88,000
Wages/Salaries 12,900,000
Insurance 2,000
Banking 1,950
Registration 8,000
TOTAL 12999950
20
BREAK-EVEN POINT
=1,299,995,000
=32,820,000
Telephone 9,500
Electricity 4,250
Advertising 42,000
Postage 43,000
Water 1,300
Miscellaneous 16,500
TOTAL 166550
CONTRIBUTION MARGIN
=8,143,450
Rent 95,000
Wages/Salaries 12,900,000
Insurance 5,000
Banking 1,950
Registration 8,000
TOTAL 13009950
21
BREAK-EVEN POINT
=13,215,459.18
TOTAL 5579316.661
22
5.8 PROPOSED CAPITALIZATION
ITEM AMOUNT(KSH)
TOTAL 550000
23