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A couple of decades later, foreign banks like Credit Lyonnais started their Calcutta operations in the
s. So, it can be understood that the Public sector jobs are generally more stable compared to the
private sector, and this factor contributes to both positive and negative perceived job satisfaction in
these two sectors. Healthy feedback and interpersonal relationships are very important to me as well.
Negative experiences emanating from low pay, less than stimulating jobs and criticism create a
negative internal state. The current paper refers to job satisfaction within the modern workplace as it
can be observed in two particular firms: Siemens and Rover. Locke (1976) defined job satisfaction as
“a pleasurable or positive emotional state, resulting from the appraisal of one’s job experiences.”.
Furthermore, relevant recommendations and measures for improving the employee satisfaction. That
is promotion should be provided based on the qualification of employees and or experience. Reward
systems that truly value good performance fulfill the drive to acquire. Level of education is also one
of the factors that can power the way employee satisfaction is perceived. An Investigation into
Employee Job Satisfaction and Its Impact on Organizatio. Production and Inventory Management
Journal, Vol. 47, No., 2011, pp69-79. Metle, M. K. (2001). Education, job satisfaction and gender in
Kuwait. Attention needs to be given to the quality of working life. Herzberg and Mausner’s
Motivation-Hygiene theory has dominated the study of the nature of job satisfaction, and formed a
basis for the development of job satisfaction assessment. Upload Read for free FAQ and support
Language (EN) Sign in Skip carousel Carousel Previous Carousel Next What is Scribd. From the
questionnaire nine factor of job satisfaction are assessed among the library professionals. Scholars
can use them for free to gain inspiration and new creative ideas for their writing assignments. To
study on maintenance of products and services effective manner by this customer Research Project
on Customer Satisfaction Assignment Slideshare uses cookies to improve functionality and
performance, and to provide you with relevant advertising. Usualy three typs of employee loyalty
are considered: affective loyalty, normative loyalty and continuity loyalty. On the other hand,
unsuitable behavior and language should also be taken care of by them. Industrial Management,
48(1), pp. 18-23,5. Gitman, L. J.; McDaniel, C. D. (2008) The Future of Business: the essentials. 4th
Edition. Mason: South-Western Cengage Learning. Gregory, K. (2011), The Importance of Employee
Satisfaction. Many measures purport that employee satisfaction is a factor in employee motivation,
employee goal achievement, and positive employee morale in the workplace. Subsequently, banking
in India remained the exclusive domain of Europeans for next several decades until the beginning of
the 20th century. Thus, it is not immediately obvious why promotions should be used as incentives.
(Gibbs). An important reason that promotions are sources of incentives is worker reputation, or
“career concerns” (Fama, 1980). The questionnaire, which covered questions on measurements, TL,
JS and job burnout, were distributed to sampled hotels, restaurants and pubs in the Lower Mainland
of Canada. The exchange banks, mostly owned by the Europeans, concentrated on financing of
foreign trade. Library Professional with higher qualification was more satisfied with job than with
less qualification. Likewise, this literature found that employee satisfaction has shown to be a key
success factor to most organizations. Project Report on Performance Appraisal System and
Effectiveness in Flora Hot. To analysis with competitor’s bank by comparing with product and
services provided to the customers.
Share to Twitter Share to Facebook Share to Pinterest. That is high level of fair promotion, good
working condition leads to high level job satisfaction. In addition to that, Gregory (2011) has also
identified that employee satisfaction is essential to the success of any business. It can be considered
as a global feeling about the job or as a related constellation of attitudes about various aspects or
facets of the job. This view has been present in the literature since the first studies by. Thus, it is not
immediately obvious why promotions should be used as incentives. (Gibbs). An important reason
that promotions are sources of incentives is worker reputation, or “career concerns” (Fama, 1980).
Job satisfaction as a pleasurable or positive emotional state resulting from the appraisal of one’s job
or job experience. Overall, due to Clark’s positive self-evaluation he knows that he is better than
others and this would add to his job satisfaction. Reuben Chirchir 409 945-1-pb 409 945-1-pb
Devrupam SH An Investigation into Employee Job Satisfaction and Its Impact on Organizatio. To
browse Academia.edu and the wider internet faster and more securely, please take a few seconds to
upgrade your browser. A limited opportunity of growth within the organization makes the employee
upset as well. Similarly, Mc Namara (n.d.) points out that job satisfaction refers to an individual’s
feelings or state o f mind giving heed to the nature of the individual’s work. It begins by reviewing
definitions of HRM and noting there is no universal agreement. Upload Read for free FAQ and
support Language (EN) Sign in Skip carousel Carousel Previous Carousel Next What is Scribd. The
qualitative review is organized around 7 models that characterize. Real problems of the world of
work have to tackle with a professional sensitivity and only an organizational psychologist can be a
help to deal with employ’s problems like lack of job satisfaction, ineffective communication and
hiring of good work force. Salary and working conditions need to be decent for continuous
attraction. Over time, one would expect promotion and selection systems to be modified or replaced
entirely. He would not only see his work as more satisfying and stimulating, he would more likely
produce more prolific results from his work. Cleanliness, work facilities and good working space are
also very crucial. That is promotion should be provided based on the qualification of employees and
or experience. Herzberg’s Motivator-Hygiene theory identifies satisfiers or motivator factors as
achievement, recognition, work itself, responsibility, advancement and growth, on the other hand,
dissatisfiers or hygiene factors as company policy, supervision, working conditions, interpersonal
relationship at work, salary and benefits, and job security (Gitman et al 2008). When it is about the
pay satisfaction it is said that high pay does not always lead to job satisfaction. Organizations should
be just ready to give little more to stay challenging to the worker. Transformed organization tries to
gives as much as they could to the employee but at the same time the tasks should be challenging
enough. Influence of leadership styles on job satisfaction of employees in small and. Another
important factor is the working environment and the company culture. Linear regression analysis was
employed to examine the relationship between different overall job satisfaction, promotion and co-
workers. To prove the importance of empowerment in the company’s success Eesley et al. 2006) has
said that intrapreneurship is the practice of creating new business products and opportunities in an
organization through proactive empowerment; and intrapreneurship is propelled by an individual's or
a team's willingness to take calculated risks and act to create business opportunities that serve an
organization's needs for growth and improvement. This move, review literature customer satisfaction
project, along with the rapid growth in the economy of India, kick started the banking sector in India,
which has seen rapid growth with strong contribution from all the three sectors of banks, namel y,
review literature customer satisfaction project, government banks, private banks and foreign banks.
The study set out to understand the satisfaction rates of the library employees using eight dimensions
of job satisfaction, including working environment, wages, promotion, supervision, nature of the job,
training facilities, library rules and regulations, and social status. For example, interview checklists
based on skills, abilities, and knowledge can be developed and implemented for use in hiring.
Furthermore, only 60% of the respondents believe that their organization's policies and procedures
make sense. Herzberg and Mausner’s Motivation-Hygiene theory has dominated the study of the
nature of job satisfaction, and formed a basis for the development of job satisfaction assessment. The
Government of India initiated measures to play an active role in the economic life of the nation, and
the Industrial Policy Resolution adopted by the government in envisaged a mixed economy. A
sheltered environment where the valued work force feels secure and have job security can excel at its
best. Production and Inventory Management Journal, Vol. 47, No., 2011, pp69-79. Metle, M. K.
(2001). Education, job satisfaction and gender in Kuwait. This is 100% legal. You may not submit
downloaded papers as your own, that is cheating. Also you. Carol Kleiman examines how deep has
the practice of diversity penetrated into companies in the United States. The value of R Square
shows that model explains 19% variance in job satisfaction. The finding shows significance different
when ages of groups of respondent were considered and no significance different in a group of
worker that is based on experience. Employee recruitment has changed in many ways for the passed
few years. Download Free PDF View PDF Library Philosophy and Practice (e-journal) JOB
SATISFACTION OF LIBRARY AND INFORMATION. Employee satisfaction, while generally a
positive in your organization, can also be a downer if mediocre employees stay because they are
satisfied with your work environment (Airborne) In this review we discuss that that a number of
researcher have emphasized the importance of factors affecting job satisfaction. Job satisfaction can
be considered as one of the main factors when it comes to efficiancy and effectiveness of business
organizations. One of the chief challenges is when the managers are unable to tell the employee
about their career development within the organization. Download Free PDF View PDF Asian
Journal of Information Science and Technology Job satisfaction among Female Library professionals
working Central University Libraries of Banaras Hindu University, Varanasi, Uttar Pradesh: A study
MAHENDER PRATAP SINGH This study focus on the status of Job Satisfaction among female
Library Professionals of B.H.U, Varanasi, Uttar Pradesh, India. Customer retention is highly
dependent on how employees deal with customers. A questionnaire used to collect data from 643
library employees attached to fourteen universities. His bottom line conclusion about his capabilities,
competences and worth as a person are all positive and great. The study set Download Free PDF
View PDF See Full PDF Download PDF Loading Preview Sorry, preview is currently unavailable.
Each paragraph in the body of the essay should contain. There are several actions that could trigger
this block including submitting a certain word or phrase, a SQL command or malformed data. The
findings of this research may serve as a valuable contribution to the uplifting of the library profession
in India. These findings have three main implications. First. The attitudes and the behaviors of the
workers would vary based on the level of job satisfaction. Managerial trustworthiness and goal
directedness increase the leverage of intrinsic motivation on employee satisfaction, whereas extrinsic
rewards expectancy decreases the leverage. The days of indirect earning, like being a landowner and
taking the earning from someone else etc. According to Galup, Klein, and Jiang (2008), successful
organizations normally have satisfied employees while poor job satisfaction can cripple an
organization. They’re knocking on the door all the time. ” How might Clark’s perceptions that he has
a job many others desire, contribute to his job satisfaction.
This changed with the nationalization of major banks in India on 19th July, At the same time, it has
emerged as a large employer, review literature customer satisfaction project, and a debate has ensued
about the possibility to nationalize the banking industry. WordPress Shortcode. Like Liked. Vijendra
Kumar VJ. Full Name Comment goes here. Tqm report THE STUDY OF COCA COLA
BOTTLING COMPANY Tqm report THE STUDY OF COCA COLA BOTTLING COMPANY A
STUDY ON CUSTOMER SATISFACTION IN RAMESH ELECTRICALS AND
CONTRACTORS A STUDY ON CUSTOMER SATISFACTION IN RAMESH ELECTRICALS
AND CONTRACTORS Study on the Stress Level Study on the Stress Level Impact of Customer
Satisfaction on the Business Impact of Customer Satisfaction on the Business Final Report of
capstone on Employees satisfaction in Proodle organisation (P. Singapore 1995. Slack, F., Orife, J.
N., Anderson, F. (2010) Effects of Commitment to Corporate Vision on Employee Satisfaction with
their Organization: An Empirical Study in the United States. So, it can be understood that the Public
sector jobs are generally more stable compared to the private sector, and this factor contributes to
both positive and negative perceived job satisfaction in these two sectors. This behavior is similar to
one’s behavior for the betterment of his or her country. Second Edition. New York: M. E. Sharpe,
Inc. Christensen, T. W., 2009. Crisis leadership: A study of Leadership Practice, Capella University.
His bottom line conclusion about his capabilities, competences and worth as a person are all positive
and great. Job satisfaction can be considered as one of the main factors when it comes to efficiancy
and effectiveness of business organizations. One striking feature of the finding relates to the
religious values and environment contributing to the staff satisfaction to a great extent. Lastly,
communication from top management to employees is an important element in spreading the good
words about diversity, be it in the form of newsletters, e-mail communications, or awards in
recognition and commendation of exemplification of diversity. Social interaction with colleagues is
also one of the most missed job aspects under retired workers in Australia. (Shacklock, 2005). Lastly,
using time-use data for France and the US, Krueger and Schkade (2007) show that worker who are
in jobs that entail more frequent interactions with co-workers are more satisfied with their jobs and
in a better mood during work time. (Sol, August 3, 2009). As these four individuals are satisfied
with their jobs this means. I also express my sincere thanks to my internal guide. Therefore, the
feeling of overall satisfaction or satisfaction is a holistic feeling that is dependent on the intensity and
frequency of positive and negative experiences (Cherrington, 1994). The Hawthorne plant created an
Industrial Research Division in the early work on morale. In this research paper, we explore the
different literature related to the job satisfaction of Library and Information Science professionals
and highlighted essential information. The questionnaire, which covered questions on measurements,
TL, JS and job burnout, were distributed to sampled hotels, restaurants and pubs in the Lower
Mainland of Canada. These studies ultimately showed that novel changes in work conditions
temporarily increase productivity called the Hawthorne Effect. This research is concerned with the
satisfaction of librarians with regard to users, reading habits, provision of conveniences, their salary,
up gradation in rank and professional progress. According to Galup, Klein, and Jiang (2008),
successful organizations normally have satisfied employees while poor job satisfaction can cripple an
organization. Over time, one would expect promotion and selection systems to be modified or
replaced entirely. One of the chief challenges is when the managers are unable to tell the employee
about their career development within the organization. Often it is the worker’s history of positions
or promotions which provides the greatest evidence on productivity and potential. (Waldman,
1984).Social interaction with colleagues is a highly valued job aspect for many workers. Introduction
Nowadays, job satisfaction is one of the successful key for managers in any organization. The study
set out to understand the satisfaction rates of the library employees using eight dimensions of job
satisfaction, including working environment, wages, promotion, supervision, nature of the job,
training facilities, library rules and regulations, and social status. For this, they trust their organization
and are satisfied with their job. Garcez, C. (2007). Job Satisfaction: The Challenges Transformed
Organizations Face. The document outlines key HR activities like planning, recruitment and
selection, training, and performance management. At the time of the American Civil War, a void was
created as the supply of cotton to Lancashire stopped from the Americas.
Mondrow (2011), states that, pay may help to determine if an applicant accepts a job offer, but
salary has little effect on one's job satisfaction. At that point of time, Calcutta was the most active
trading port, review literature customer satisfaction project, mainly due to the trade of the British
Empire, and due to which banking activity took roots there and prospered. Since the transformation
of personnel into HR, and its inception in the industry new concepts related to human capital has
been emerging day by day. It discusses challenges around each area and debates in the literature.
They perform their respected work with all the dedication and enthusiasm and this is why they tend
to be efficient. It is a descriptive and quantitative sort of research in which survey research technique
was applied. Crystal clear policies should be made with the help of psychologist and should be made
available in white and black to each employee. Report this Document Download now Save Save
Literature Review Hrm For Later 0 ratings 0% found this document useful (0 votes) 360 views 10
pages An Analysis of Key Human Resource Management Practices and Their Importance in
Contemporary Organizations Uploaded by nicksneel AI-enhanced title and description 1. It is well
documented that the more satisfied employees are, the more motivated they feel to perform at work,
and ultimately reach company’s goals leading to corporate success. A qualitative methodology,
namely, hermeneutic phenomenology, approach is undertaken with Herzberg’s two-factor theory
employed in designing the interview protocol. The exchange banks, mostly owned by the Europeans,
concentrated on financing of foreign trade. Penelitian ini bertujuan untuk mengetahui pengaruh
signifikan dari keterlibatan kerja, iklim organisasi, dan kepuasan kerja terhadap komitmen
organisasional karyawan restoran ingka di Kerobokan. It is the outcome of firms pursuing new
opportunities through a gradual departure from the customary by encouraging employees to be
innovative. PROFILE OF THE COMPANY Industry profile Company profile 3. According to
Kreitner et al (2002) job satisfaction is an affective and emotional response to various facets of one’s
job. These studies follow the assumption that when a certain set of. A questionnaire used to collect
data from 643 library employees attached to fourteen universities. Their Old Style Aloe Toxin Rid
shampoo is designed to help you pass a hair follicle drug test flawlessly. There are two strong
connections with employee satisfaction relating to employee rating of the company based on how
committed it is to its philosophy of caring, sharing, trust and respect; and the ability of the company
to compete with others. To compare with Facebook, Google has paid lower wages to its employees
but providing vast benefits had caused employees to accept reduction on their wages because it
provides them job satisfaction fostering by company culture whereas Facebook is found with less
employees’ satisfaction though the level of pay is slightly higher (Huffingpost 2012). Various factors
contribute to satisfaction pertaining to a job ranging from personal to work and organizational
factors. I am indebted to the head of department, Dr. A,PhD for have been a constant source of
support and encouragement for the completion of the project. This resulted into greater involvement
of the state in different segments of the economy including banking and finance. The rest of
variance is explained by other variables not included in the model. So, the influences on job
satisfaction can be also divided into work- related and employee-related factors (Glisson and Durick,
1988). Second Edition. New York: M. E. Sharpe, Inc. Christensen, T. W., 2009. Crisis leadership: A
study of Leadership Practice, Capella University. Job satisfaction results from the perception that
one’s job fulfils or allows the fulfillment of one’s own important job values, providing that and to the
degree that those values are congruent with one’s needs. Statistical analysis indicates that the
employees working in the banking sector feel that their jobs are somewhat secure. This study
examines that to the Library and Information Science professionals’ literature and practice in the
following techniques, this study provides new awareness concerning the job satisfaction factors of
library Science professionals and the new information may help library and information managers to
develop seful managerial approaches. There is a very strong link between satisfaction and
productivity.
It is worth considering why firms might use promotions for incentives. Many measures purport that
employee satisfaction is a factor in employee motivation, employee goal achievement, and positive
employee morale in the workplace. This document discusses human resource management and its
role in contemporary organizations. The presidency banks were like the central banks and discharged
most of the functions of central banks. International Journal of Operations; Production Management,
32(3), pp. 308-328. Eesley, D. T. and Longenecker, C. O. (2006). Gateways to Intrapreneurship. A
second dose of nationalization of 6more commercial banks followed in The stated reason for the
nationalization was to give the government more control of credit delivery. Project Report on
Performance Appraisal System and Effectiveness in Flora Hot. Journal of Management Studies,
42(8), pp. 1571-1592 Pelit, E., Yuksel, O. and Yalcin A., 2011. The effects of employee
empowerment on employee job satisfaction. Embed Size px. Start on. Show related SlideShares at
end. For example, Abdel-Halim (1983) investigated 229 supervisory and non-supervisory employees
in a large retail-drug company and concluded that individuals who have high need-for-independence
performed better and were more satisfied with high participation for non-repetititive tasks (Kam,
1998). By continuing we’ll assume you’re on board with our cookie policy. This literature survey
seeks to establish the relevance of motivation theories to construction, and to review attempts to
apply these theories to construction operatives. To measure the abilities of the potential, they may
design a psychometric test, which are very popular. By clicking “Check Writers’ Offers”, you agree
to our terms of service and privacy policy. Employee recruitment has changed in many ways for the
passed few years. May be because their superior treat them well and fair and they receive their
rightful rewards. Government Finance Review, 26(1), pp. 51-53. Lieven, F., Decaesteker, C.,
Coetsier, P. and Geirnaert, J., (2001). Organizational attractiveness for prospective applicants: a
person - organisation fit perspective. I don’t necessarily need a satisfied work force, because satisfied
work force is you know, is just sitting and waiting around or they’ll be gone. Review Of Literature
On Job Satisfaction Project Report. Clark is motivated due to others interest on his job but
motivation does not necessarily mean he is happy with his work. Give us your email address and
we’ll send this sample there. Download Free PDF View PDF Library Philosophy and Practice (e-
journal) JOB SATISFACTION OF LIBRARY AND INFORMATION. To study on products they
delivered to the customers and how are the services, while delivering the product and maintaining
the customers. Job satisfaction is the constellation of attitudes about job. Over work and lack of
training programs also make the work force frustrated. The rest of variance is explained by other
variables not included in the model. E, MBA for providing the necessary facilities for the completion
of my project. Employee satisfaction is considered to be a critical success factor for organizations.
TestClear is ideal if you have a few more days’ notice than you would with PassYourTest. At the end
of the discussion the research questions are formulated and the main purpose of this thesis (which
are two folds) are established.
Study the effects of antecedents of employee satisfaction in banking sector o. There is only two shift
in a Day one start in the morning 5am and second one start in evening. Job satisfaction leads to an
increased organizational citizenship behavior therefore the organization have employees who are
willing to act in ways for the prosperity of the organization. Final Report of capstone on Employees
satisfaction in Proodle organisation (P. This document discusses human resource management and its
role in contemporary organizations. Reward systems that truly value good performance fulfill the
drive to acquire. The new policy shook the Banking sector in India completely. Over time, one would
expect promotion and selection systems to be modified or replaced entirely. Orcine (Personal), Valby,
14th March “We have of what we call a pretty engaged work force. Report this Document
Download now Save Save A REVIEW OF THE LITERATURE ON THE CONCEPT AND VARI.
Job analysis is the process of obtaining information about jobs i. Female juniors with less effective
skills for coping with stress and who exercised less frequently on a weekly basis were more likely to
leave. Maslow (1954) suggested that human needs form a five-level hierarchy ranging from
physiological needs, safety, belongingness and love, esteem to self-actualization. This article aims to
provide medium among employers and employees to find common ground for the satisfaction level
to ensure a harmony environment of working. For Later 64% (11) 64% found this document useful
(11 votes) 12K views 43 pages An Analysis of Studies Examining Factors Impacting Job
Satisfaction Among Librarians from 1970 to 1991 Uploaded by Urmila Mukundan AI-enhanced title
literature review on job satisfaction among employees Full description Save Save literature review
on job satisfaction among employ. To study on maintenance of products and services effective
manner by this customer Literature Review on Customer Satisfaction. People tend to vary among
themselves in terms of the standard and requirements of the concept of job satisfaction. His bottom
line conclusion about his capabilities, competences and worth as a person are all positive and great.
Schermerhorn (1993) defines job satisfaction as an affective or emotional response towards various
aspects of an employee’s work According to Cherrington (1994), research on job satisfaction has
identified two aspects to understanding the concept of job satisfaction, namely the facet satisfaction
and overall satisfaction. Paul (2012) discovered that age influences the level of motivation among
employees, for instance, younger employees felt more motivated to extra work, while older
employees were less eager to do so. Results of this study demonstrate that there is negative
relationship in job stress and Organizational Commitment in banking sector. Out of them coworkers
and nature of work selected as the most influential factors of job satisfaction and inadequate work
cooperation, absence of proper appreciation mechanism, gaps in communication flow and less job au.
The study of this topic will help to get the knowledge of product and services of Axis bank and also
measure the satisfaction level of customer from that products and services. They concluded that their
dissatisfaction is a product of their personality. As human resource of an organization is considered
as an importance resource,organizations wish to keep well trained and effective work force. The
capability of an individual to take change in a transforming organization depends on how an
organization keeps their employees motivated and satisfied with the changes incorporated in an
organization. Job satisfaction is how employees feel about different aspect of their job. In today’s
organization, where company leadership is transforming from traditional styles to more collaborative
style (Christensen, 2009), employee satisfaction is being given due consideration based on the
concept of happy people brings happy customers and growth (Blanchard, 2004). It is a descriptive
and quantitative sort of research in which survey research technique was applied. A study conducted
in Europe, Asia, Africa, and the Americas reported similarities among.