AIOps Fundamentals Level 1 Quiz

Started on Tuesday, March 12, 2024, 9:23 AM Back Next

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Question 1

Incorrect

Points out of 1.00

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In the Q&A session after presenting AIOps fundamentals to

your client, the IT Operations manager tells you: "It sounds
interesting, but I don't think we are ready for Watson AIOps
yet. My main challenge right now is a lack of visibility into the
performance of our hybrid applications." How should you
answer?

"You should start with Application Resource 

Management (ARM). Turbonomic will fix any
application performance issues before they occur."
"Instana is likely the right first step on your AIOps
journey. When your observability needs are addressed,
you can then enhance the solutions with additional
elements."

"I understand. I'll check with you next year if you are
ready for AIOps."
"All clients initially say that, but when you implement log
anomaly detection with Cloud Pak for Watson AIOps, you
won't need to worry about your application performance
anymore."
Question 2

Correct

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A Cloud Pak for Watson AIOps license gives clients the

flexibility to install multiple modules that deliver key
functionality to their business. This gives clients a way to start
and grow their AIOps eminence. What is the role of the Metric
Manager?

It is one of the versions of the AI engine (Imperial

Manager is the other version of that module).
It is module responsible for the long-term warehousing of
the performance metrics for reporting.

It is a module providing log data anomaly detection

across different sources.

It is a module providing performance metric anomaly 

detection across different sources.

Question 3

Incorrect

Points out of 1.00

One of the three entry points to the AIOps portfolio uses

Natural Language Processing (NLP) and Machine Learning (ML)
to assist clients to detect and diagnose application and IT
infrastructure related issues. What provides these
capabilities?

None of the entry points 

IBM Cloud Pak for Watson AIOps

Turbonomic

Instana
Question 4

Correct

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Cloud Pak for Watson AIOps is comprised of several functional

modules. Each module has a specific capability and they all
work together to bring operational insights to the client. What
module manages the detection of log anomalies, performs
triage, and correlates data?

ChatOps

Event Manager

Metric Manager

AI Manager 

Question 5

Incorrect

Points out of 1.00

Which of the following client profiles would be considered a

good prospect for an AIOps discussion?

Cloud-native architecture with a focus solely on cost 

management.

No desire to move to a cloud-native architecture. Less

than 500 workloads.

A focus solely on performance management. Less than

500 workloads.

Cloud-native architecture with microservices, Kubernetes

and/or containers. Over 500 workloads.
Question 6

Incorrect

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What is the concept of supply-demand driven relationships

between layers of the application stack?

It is a supply chain that starts with the layer 

containing physical servers, disk arrays, and the
network.

It is a supply chain that starts with the layer containing

virtual machines and ends with the network.

It is a supply chain that starts with a layer consisting of

containers and virtual machines.

It is a supply chain that starts with business applications

that consist of transactions running across a diverse set of
services.
Question 7

Correct

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AIOps is a relatively new concept that is growing rapidly. What

competitors are you most likely to encounter when positioning
Cloud Pak for Watson AIOps to help a client transform their
operational environment from a reactive to proactive
resolution?

VMware
Microsoft
Google
AWS

BluePrism
UIPath
SAS
Accenture

Cisco
Intel
Oracle
HPE


Moogsoft
Splunk
BigPanda
loom
ServiceNow
Question 8

Incorrect

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One of the three entry points to the AIOps portfolio helps

clients operationalize automation with patented algorithms
and analytics. What provides these capabilities?

IBM Cloud Pak for Watson AIOps 

Turbonomic

None of the entry points

Instana
Question 9

Correct

Points out of 1.00

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You are returning from a meeting with procurement at a

client's headquarters, you meet the CIO in front of the
elevator. While riding down, she asks: "I heard IBM is a market
leader in the AI space. Can you list the top three benefits AI
can provide us for IT Operations?" What three would you pick?

Automated DevOps
Embedded security controls
Proactive reporting

Automated resourcing actions

Better promotion decisions
Faster service provisioning


Faster decision making
Better resource optimization
Proactive problem resolution

Incident impact avoidance

Fewer headcounts needed
Automated risk scoring
Question 10

Correct

Points out of 1.00

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One of the three entry points to the AIOps portfolio

automatically ingests observability metrics, traces, and
events. This entry point then contextualizes application,
service, and infrastructure interdependencies so clients can
take intelligent action on any issue. What provides these
capabilities?

IBM Cloud Pak for Watson AIOps

Instana 

Turbonomic

None of the entry points

Question 11

Correct

Points out of 1.00

What problems can be addressed and solved by Turbonomic?

Surface anomalies within an existing ChatOps

environment.

Find the root cause of issues that are masked by large

volumes of monitoring data.

Merge structured and unstructured data.

Assure application performance and resource 

allocation by utilizing a dynamic consumption-based
model.
Question 12

Correct

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Cloud Pak for Watson AIOps has the capability to ingest real
time structured and unstructured data feeds. Which of the
following is a correct set of structured data?

Logs
Tickets
Alerts

Events
Alerts


Events
Alerts
Metrics
Topology

Topology
Tickets
Question 13

Correct

Points out of 1.00

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You are presenting to a client and specifically talking about

how to put their applications on autopilot. What are the 3 main
things you tell them to focus on in order to enhance IT
delivery?

Automated deployment
Incident management
Application optimization


Deep observability
Resource optimization
Proactive resolution

Agile integration
Site reliability
DevOps

Proactive problem management

Observability
Network management
Question 14

Correct

Points out of 1.00

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A Site Reliability Engineer (SRE) working at your client texts

you and says they urgently need to know: "What types of data
can be ingested by Cloud Pak for Watson AIOps to help with
predictive resolution?" What is the best line to text back to
them?

Any structure and unstructured data including images and

video streams.
Only text logs formatted as XML or JSON.
Any events and metrics that are compatible with Netcool
Operations Insights.
Structured: like events, metrics, topology data, and 
unstructured, like tickets or logs.

Question 15

Correct

Points out of 1.00

You're talking to a client about the potential for AIOps to

completely transform the way clients run their digital
business. In your discussion, the client talks about how they
currently collect and organize operational data and come up
with a plan to address any incidents that may arise. This
response indicates what level on the AIOps continuum?

Predictive
Proactive
Reactive 

Simplified
Question 16

Correct

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Turbonomic can build the complete supply chain of an

application with data from:

Application performance monitoring (APM) tools 

Site reliability engineering (SRE) tools
Application resource management (ARM) tools

DevSecOps tools

Question 17

Incorrect

Points out of 1.00

You are preparing to host an AIOps workshop for your clients.

To attract more attendees, you want to list IT challenges that
AIOps can help solve. Which one will you pick?

Without AI-based machine learning, IT teams cannot

progress with application modernization.

IT complexity has stretched the ability of Ops teams to

understand data and respond quickly across any
environment.

Increasing focus on data privacy and regulatory

compliance forces IT Ops to spend too much time on
security reporting.

The rising number of service tickets opened by end- 

users requires robotic process automation to process
them.
Question 18

Correct

Points out of 1.00

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There are many challenges faced by CIOs and IT operations

teams, one being critical operations expertise. What
statement best summarizes this specific challenge?

Only 10% of full-time employees have 90% of critical 

operations expertise.
50% of full-time employees have 50% of critical
operations expertise.

Critical operations expertise is not considered a problem

in most businesses.

Over 90% of full-time employees have 90% of critical

operations expertise.

Question 19

Correct

Points out of 1.00

You are talking to a client about how infusing AI automation

into their IT operations is a major opportunity for them to
advance their digital transformation and outpace competitors
with better service delivery. What do you explain as the top
reason to consider AI as part of their operations?

Bleeding edge technology

Hardware consolidation

Personnel consolidation
Efficiency and cost 
Question 20

Correct

Points out of 1.00

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What is the name of the practice that combines big data and
Machine Learning (ML) functionality to enhance and transform
all primary IT operations functions, including availability and
performance monitoring, event correlation and analysis, and
IT service management and automation?

AIOps 

DevOps
ChatOps

Site Reliability Engineering

Question 21

Correct

Points out of 1.00

A client asks you about the term "ChatOps", noting that they
are hearing it used more and more these days, but their team
isn't quite clear on what it actually is. What is the best way
to describe the term "ChatOps"?

This term is the code name of the AI engine leveraged by

the Cloud Pak for Watson AIOps solution.
This term is a paradigm or a set of practices that
empowers developers to perform infrastructure
configuration tasks.
This term describes the integration of operations tools 
with communication platforms like Slack so that
teams can easily manage the flow of their work in one
place.
This term describes the role in IT operations
organizations responsible for briefing other team
members with the current status of issues in the "War
Room".
Question 22

Correct

Points out of 1.00

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You are responding to a request for proposal (RFP) where the

client requested information on how the IBM AIOps platform
improves mean time to resolve (MTTR)? How do you respond?

Cloud Pak for Watson AIOps machine learning algorithms

improve MTTR by 80%.

Instana is capable of real-time detection and mapping 

of all the interdependencies to reduce risk and
decrease MTTR by 50%.

MTTR is marginally improved by combining Instana

observability and site reliability engineering (SRE) best
practices.

Instana only helps with mean time to detect (MTTD).

Question 23

Correct

Points out of 1.00

You asked your client how they allocate server and network
resources. The client noted how they rely on forecasting
methods. What scenario leads to a dynamic business through
capacity-based forecasted data?

The infrastructure will always be over provisioned causing

the business to spend more money than necessary.
At any point in time the infrastructure is either over 
provisioned (business spending more money) or under
provisioned (app performs poorly).
Demand for applications is dynamic, but allocation is
static and never requires an IT operator to change.
Demand for applications is static and thus no intervention
is required by IT operations.
Question 24

Correct

Points out of 1.00

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A Business Partner wants to enhance their offering with IBM

AIOps solutions. They ask, "How can IBM's AIOps solutions
transform ITOps challenges to ITOps advantages? What is the
best answer?

AIOps eliminates humans from IT operations so it

removes the risk of human errors.

AIOps shifts focus from infrastructure-centric IT 

operations to applications and application owners.
The application-centric approach focuses on what
matters most to IT and business performance.

AIOps platforms combine big data and Machine Language

(ML) functionality to replace all primary IT operations
functions.

AIOps helps with business process automation, so ITOps

challenges become less important.
Question 25

Correct

Points out of 1.00

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You're monitoring a Webex demo while your team is

presenting an Instana demo. The client's CIO walked in late to
the meeting and posted this question: "Can you explain in a
sentence what problems can be addressed and solved by
Instana?" How do you respond?

Merge structured and unstructured data.

Assure application performance by utilizing a dynamic

consumption-based model.

Surface anomalies within an existing ChatOps

environment.
Find the root cause of issues that are masked by large 
volumes of monitoring data.