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Hotline: 0988 215 886 - 0867 388 625

Formal letter- Cấu trúc B2

SY
Thư hỏi thông tin Thư trả lời thông tin Thư phàn nàn Thư xin việc

Greeting Dear Sir/Madam,

Dear Mr. / Ms. ,

Opening -introduce yourself (name/ job/
hometown)
-introduce the topic
-I am writing this letter to
request more information
about……..
EA
-introduce yourself (name/ job/ -introduce yourself (name/ -introduce yourself (name/ job/
hometown) job/ hometown) hometown)
-introduce the topic -introduce the topic - I am writing to apply for the [Position
- I am writing this letter to provide you - I am writing this letter to Title] at [Company] as advertised on
with some information express my dismay at the job.vn. I am excited to submit my
about…………….. service/ purchase I have application and believe that my skills and

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recently experienced/made qualifications make me an ideal candidate
at your ………………… for this role.
Body Can you provide additional First of all, I would like to inform you Phàn nàn: -Học vấn
TE
details about...? that………………..(trả lời yêu cầu 1) -I am deeply dissatisfied I graduated from…………University in
I would appreciate it if you could with the quality of (2009). I major in……………
give me more information Regarding +………, (trả lời yêu cầu 2) [product/service] I
about... As to your next concern,……… (trả lời received. -Kinh nghiệm, kĩ năng:
I am interested in learning more yêu cầu 3) -I was shocked/surprised to I worked as a/an………for
about... see that …………….company.
VS

Can you elaborate on...
I would like to know more
about...
With regard to/ In relation to your first/ I am responsible for +V(ing)........
second/ third question, I would like to -I was not satisfied I have …….years of experience in
inform you that……. with……since………….. +V(ing)/N
I am good at/ I am confident in…………..
Giải pháp:
-Sở thích/ tính cách:

Tài liệu thuộc bản quyền của VSTEP EASY. Nghiêm cấm chia sẻ, sao chép tài liệu dưới mọi hình thức. Việc sao chép, chia
sẻ tài liệu dưới bất kì hình thức nào là vi phạm quy định của pháp luật.
 VSTEP EASY. Học sáu tuần là đỗ, thi một lần là qua!
Hotline: 0988 215 886 - 0867 388 625

Would it be possible to receive - I was not going to ask for I find a lot of interest in + V(ing)
more detailed information a refund. I just would like I am + adj ( noi ve tinh cach) sociable;
regarding... you to improve your service kind-hearted; responsible; friendly;
Could you expand on the point - I would like to request dynamic; caring; ….
you made about... that you send me a

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replacement/ give a full
refund. I am confident that my passion, skills,
-In order to resolve this and dedication will make a valuable
problem, I would contribution to your team.
appreciate a (repair/
refund/replacement)

EA
I trust that you will use this
feedback constructively to
enhance customer
satisfaction.

Ending Should you require any further information or have any questions, please do not hesitate to contact me at [Phone Number] or via email at [Email

P
Address].

I look forward to hearing from you.

Closing Best regards,
TE
VS

Tài liệu thuộc bản quyền của VSTEP EASY. Nghiêm cấm chia sẻ, sao chép tài liệu dưới mọi hình thức. Việc sao chép, chia
sẻ tài liệu dưới bất kì hình thức nào là vi phạm quy định của pháp luật.