Poonam Gaikwad Background

Senior QA Engineer
Having around 10 years of experience in Manual Testing, Web Testing, and Integration
Testing, and 2.5 years of experience in API Testing.
Roles
QA Engineer Professional and Industry Experience

Function and Specialization ▪ Having experience in Manual Testing, Web Testing, API Testing and Integration
Manual Testing, Integration testing, Testing.
System Testing, ServiceNow application
testing. ▪ Good Hands-on experience on ServiceNow application testing.

Representative Clients ▪ Clear understanding of Software Development life cycle models (SDLC)
ServiceNow
▪ Hands- on experience in writing and execution of test cases.

▪ Knowledge about software quality assurance, AGILE methodology

Languages
English ▪ Expertise in resolving bugs and issues with developers.

▪ Hands- on experience in testing web-based application.

Education, Licenses & Certifications
BCA (Computer Application)

Certification
ISTQB

WORK EXPERIENCE

# PROJECT – OFCL Application (OTC)

Oct 23 – March 24, Jade Global
Project # 05
Title –
Client – ServiceNow
Role – QA Engineer
Duration – 6 Month
Responsibilities:
● Responsible for creating and executing test cases.

● Involved in Test planning and estimation.

● Responsible for logging defects.

● Responsible for End-to-End testing.

● Responsible to Integration testing.

● Responsible for Test data creation for testing.

● Collaborated with UAT folks for UAT testing.

# PROJECT – Instance Provisioning (OTC)
March 23 – July 23, Jade Global
Project # 04
Title – Instance Provisioning
Client – ServiceNow
Role – QA Engineer
Duration – 5 Month
Responsibilities:
● Responsible for creating and executing test cases.

● Involved in Test planning and estimation.

● Responsible for logging defects.

● Responsible for End-to-End testing.

● Responsible to Integration testing.

● Responsible for Test data creation for testing.

● Collaborated with UAT users for UAT testing.

● Responsible for providing KT to other team members.

# PROJECT – AutoBook (RPA)

Jan Aug 23 – March 23, Jade Global
Project # 03
Title – AutoBook (RPA)
Client – ServiceNow
Role – QA Engineer
Duration – 03 Month
Responsibilities:
● Responsible for creating and executing test cases.

● Involved in Test planning and estimation.

● Responsible for logging defects.

● Responsible for End-to-End testing.

● Responsible to Integration testing.

● Responsible for Test data creation for testing.

● Collaborated with UAT users for UAT testing.

● Responsible for providing KT to other team members.

# PROJECT – Return To Workplace application (WPS)

April 22 – Nov 22 , Jade Global
Project # 02
Title – Return To Workplace application (WPS)
Client – ServiceNow
Role – QA Engineer
Duration – 8 Month
Responsibilities:
 ● Responsible for creating and executing test cases.

● Involved in Test planning and estimation.

● Responsible for logging defects.

● Responsible for End-to-End testing.

● Responsible to Integration testing.

● Responsible for Test data creation for testing.

● Collaborated with UAT users for UAT testing.

# PROJECT – BNY CIP Remediation

Aug 21 – Feb 22, SG Analytics
Project # 01
Title – BNY CIP Remediation
Client – BNY Mellon
Role – RPA QA Engineer
Duration – 6 Month
Responsibilities:

 Analyzed the specification provided by the client.

 Written valid test cases using excel.
 Tested application manually.
 Reported issues using excel sheet.
 Interacted with client on weekly basis.

# PROJECT – BNY Google Search KYC

Aug 21 – Feb 22, SG Analytics
Project # 01
Title – BNY Google Search KYC
Client – BNY Mellon
Role – RPA QA Engineer
Duration – 6 Month
Responsibilities:

 Analyzed the specification provided by the client.

 Written valid test cases using excel.
 Tested application manually.
 Reported issues using excel sheet.
 Interacted with client on weekly basis.

# PROJECT – Mobile Testing (Android & iOS)

Feb 19 – Aug 21, Agile Soft Systems
Project # 01
Title – Alpha Caller App (Android & iOS)
Client – NA
Role – QA Engineer
Duration –
Responsibilities:

 Analyzed the specification provided by the client.

 Written Test cases using excel.
 Created Test Plan.
 Identified and tracked defects in JIRA and supported developers in resolving problems by completing
 additional tests.
 Tested app on android devices using different versions.
 Tested app on iOS device using different versions.
 Performed regression testing.
 Performed smoke testing.
 Interacted with client on weekly basis.
 Collaborated with developer and product owner to stay current on product features and intended
functionalities.

# PROJECT – ULink Test Reporter

Feb 19 – Aug 21, Agile Soft Systems
Project # 01
Title – ULink Test Reporter
Client – NA
Role – QA Engineer
Duration –
Responsibilities:

 Analyzed the specification provided by the client.

 Written Test cases using excel.
 Created Test Plan.
 Identified and tracked defects in JIRA and supported developers in resolving problems by completing
additional tests.
 Performed regression testing.
 Performed smoke testing.
 Interacted with client on weekly basis.
 Collaborated with developer and product owner to stay current on product features and intended
functionalities.
 Performed UI testing.
 Performed API testing using Swagger and Postman.
 Performed database testing using basic sql queries.

# PROJECT – Telstar
Feb 19 – Aug 21, Agile Soft Systems
Project # 01
Title – Telstar
Client – NA
Role – QA Engineer
Duration –
Responsibilities:

 Analyzed specification provided by the client.

 Written Test cases.
 Involved in creating test plan
 Identified and tracked defects in JIRA and supported developers in resolving problems by completing
additional tests.
 Performed Regression testing.
 Performed Smoke Testing
 Interacted client on weekly basis.
 Collaborated with developer and product owner to stay current on product features and intended
functionalities.
 Performed functionality testing.
 Tested Inbound and outbound calling.
 Performed API Testing.
# PROJECT – Ventana Connect
Apr 15 – Aug 17, Harman Connected Services
Project # 01
Title – Ventana Connect
Client – Roche
Role – Product Engineer
Duration –
Responsibilities:

● Analyzing the specification provided by the client

● Involvement in Test Execution, Results Analyzing and Defect Reporting
● Identified and tracked defects in JIRA and supported developers in resolving problems by completing
additional tests.
● Performed Regression testing.
● Performed Smoke Testing
● Interacted client on weekly basis.
● Collaborated with developer and product owner to stay current on product features and intended functionalities.
● Performed functionality testing.