Professional Documents
Culture Documents
ELECTRONICALLY FILED
3/20/2024 10:23 AM
47-CV-2024-900403.00
CIRCUIT COURT OF
MADISON COUNTY, ALABAMA
DEBRA KIZER, CLERK
IN THE CIRCUIT COURT OF MADISON COUNTY, ALABAMA
COMES NOW Plaintiff, John Rinn Owens, individually and on behalf of all others
similarly situated, files his putative Class Action Complaint against City Centre Residential, and
Willow Bridge, Inc., Defendants in the above styled matter, and, in support thereof, shows as
follows:
INTRODUCTION
City Centre Residential, LLC (“City Centre”) owns and operates a residential apartment
complex in downtown Huntsville known as Eclipse Residences (the “Apartment.”) The apartments
are managed by Willow Bridge, Inc. (“Willow Bridge”). The Apartments continue to experience
multiple maintenance failures, including random fire alarms, intermittent flooding, and extensive
water shut-offs which severely impact the living conditions of the tenants. None of the manages
Despite repeatedly being informed of the numerous problems, City Centre has failed or
refused to properly address them. Instead, they have provided a litany of excuses for why they are
not responsible. These failures have not only disrupted the peace and quiet enjoyment of tenants
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and their family members but also endangered the well-being and safety of all people in the
building. Rinn Owens and his fellow tenants suffered due to these negligent actions and seek to
hold City Centre and its management company accountable for their failure to uphold the terms of
the lease agreements and maintain a habitable living environment. They are seeking return of rents
for the months they have spent living in this long nightmare and a reformation of their lease
agreements which would allow them to leave without paying penalties which have kept them
PARTIES
1. Plaintiff John Rinn Owens is above the age of nineteen (19) years and is a resident
for the management and maintenance of the property with its principal address at 401 Williams
Avenue Southwest Huntsville, AL 35801and at all relevant times, was doing business in Madison
County, Alabama.
3. Defendant Willow Bridge, Inc. is the leasing agent of Eclipse apartments with its
principal address at 2436 Venetia Road Mobile, AL 36605 and at all relevant times, was doing
4. This Court has subject matter jurisdiction over the state claim in this action.
business in and throughout the State of Alabama, and the committed tortious acts were in the State
of Alabama and have contacts with the State of Alabama sufficient to support jurisdiction.
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Defendants works with, monitors, oversees, and maintains relationships with the citizens of this
state and, thus, has substantial, continuous, and systematic contact with the State of Alabama.
6. This Court has in rem jurisdiction over the property in question and its equitable
7. Venue is proper in this County in that a substantial part of the events or omissions
giving rise to Plaintiff’s claim occurring in this County, and because the transactions give rise to
FACTS
9. Defendant City Centre, through New Jersey-based Spring Bay Property Company
10. Defendant City Centre began renting to tenants at the Apartments through its
11. Defendant City Centre is the current owner of the the Apartments and Defendant
City Centre, LLC is the property manager for the Apartments. There are 150 units in the
Apartments.
12. The fire alarm at the Apartments has continually triggered without clear cause,
often during late-night hours, forcing residents to evacuate under distress. These false alarms,
which persist for over thirty minutes, involving both sirens and strobe lights.
13. The sirens create a nuisance and substantially interfere with Plaintiff and the
putative Class’ quiet enjoyment of their tenancy in violation of Alabama statutory law and the
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14. Moreover, the sirens cause a serious safety concern as tenants have gotten to the
point where the fire alarm goes off so often that if a true emergency ever were to happen it would
be ignored to the detriment of those tenants who might remain in their apartments mistakenly
believing that the sirens were the result of yet another malfunction.
15. That is, the alarm has gone off so many times over the last several months that
residents no longer know if an actual fire is occurring which has now resulted in a situation where
situations, including maintenance activities and human error. For instance, messages from the
Eclipse Manager email on November 14, 2023 January 1, 2024 January 22, 2024 and March 4,
2024 have cited reasons ranging from sprinkler system work to weather-related triggers and
accidental activations.
“Fire alarms throughout building went off from 1 a.m. to 5 a.m. I have video of the absolute
torture I underwent. I could not sleep in my own place of residence.”
18. Defendants have been well aware of the fire alarm issues. Notwithstanding such
awareness, Defendants have done nothing to eliminate the problem and stop the fire alarm system
19. Defendants owe a duty to all tenants to deinstall the existing fire alarm system and
1 See https://www.waff.com/2024/03/15/48-your-side-eclipse-apartments-resident-speaks-out-concerning-
numerous-random-false-fire-alarms/.
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replace it with one which properly functions. As it stands, residents are in grave danger should
there be an actual fire insofar as existing tenants have been conditioned to believe all fire alarm
20. Through numerous complaints by tenants, the City of Huntsville Fire Department,
and media reports, Defendants knew that the fire alarms were and are continually malfunctioning.
21. Defendants have breached its duty of quiet enjoyment in all regards and continues
to do so.
22. The lease agreement between Defendants and Plaintiff, and the putative Class,
stipulates that tenants have the right to request repairs and that the landlord must respond promptly
to such requests to maintain the safety and habitability of the premises (Lease Agreement, Requests
23. Alabama law is clear that the Apartments owe the following duties to its tenants, as
24. The fire alarm at Eclipse Apartments has continually triggered without clear cause,
often during late-night hours, forcing residents to evacuate under distress. These false alarms,
persisting for over thirty minutes with sirens and strobe lights creates a serious safety concern, in
direct violation of ALA. CODE § 35-9A-204(A)(1), which requires a landlord to comply with
applicable building and housing codes materially affecting health and safety.
25. Furthermore, the frequent and unpredictable nature of these alarms has eroded
residents’ trust in the fire alarm system, creating a hazardous condition where they may not
evacuate in the event of an actual fire, thus endangering their lives in contravention of ALA. CODE
§ 35-9A-204(a)(3) and (4), mandating that all common areas and facilities be kept in safe working
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order.
condition safe for habitation, violating ALA. CODE § 35-9A-204(a)(2) and (4).
Water Shut-offs
27. In addition to the fire alarm issues previously detailed, the Apartments have faced
significant water supply problems, leading to five (5) instances of water being shut off since
September 7, 2023.
28. These shutoffs, including two 12-hour interruptions, have severely inconvenienced
residents, depriving them of essential services such as bathing and laundry for extended periods.
Such disruptions starkly contrast with the expectations for living in a modern residential
community and highlight the Defendants failure to ensure continuous access to basic utilities.
29. Defendants owe a duty to its tenants to deliver an apartment which has an adequate
and functioning water supply system which does not have to be shut off for prolonged periods of
time (all of which constitute a breach of quiet enjoyment and habitability on the part of City
Centre).
30. The chronic water shut-offs at the Apartments, including two notable 12-hour
interruptions, deprived residents of essential services such as running water. Such is a failure to
comply with ALA CODE § 35-9A-204(A)(6), which obligates landlords to always supply running
31. The repeated shut offs create a nuisance and substantially interfere with Plaintiff
and the putative Class’ quiet enjoyment of their tenancy in violation of Alabama statutory law and
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Flooding
32. During the recent winter weather in early January, the entire first floor of the
apartments flooded because Defendants failed to properly maintain the defective water supply
system referenced above. In failing to do so, most of the first-floor units flooded which resulted
in significant damage.
33. The situation worsened during early January of 2024’s winter weather when the
entire first floor of the apartments experienced severe flooding. This incident occurred because
faucets in a vacant unit on the first floor were not left dripping, leading to frozen and burst pipes.
34. This oversight by Defendants caused significant damage to many first-floor units.
35. Defendants owe a duty to its tenants to deliver an apartment which does not
otherwise cause flooding and other such incidents (all of which constitute a breach of quiet
36. The flooding of the first-floor units during early January’s winter weather, due to
failure to properly maintain the water supply system, represents a breach of ALA. CODE § 35-9A-
204(a)(2), requiring landlords to make all necessary repairs to keep premises in habitable
condition.
37. The flooding created a nuisance and substantially interfered with the putative sub
Class of first floor tenant’s quiet enjoyment of their tenancy in violation of Alabama statutory law
and the duties as laid out in the lease agreement with Defendants.
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Inadequate Responses
38. Although Defendants are aware of the problems identified herein, they have done
nothing to permanently remedy the same. Defendants have failed to install and maintain a working
fire alarm system in the apartments notwithstanding numerous false alarms and other incidents
which resulted in the building being evacuated. Efforts to solve these issues have failed to address
the root causes of these problems. Furthermore, Defendants have not offered any form of
compensation, in the form of rent abatement or lease cancellation options, to affected tenants.
39. Tenants can only leave by paying seven (7) months rent; typically around $1,263.00
per month.
40. This failure to act not only undermines the residents' right to quiet enjoyment but
also raises serious concerns about City Centre's commitment to tenant welfare and property
maintenance.
41. Defendants have breached its obligations to maintain the premises in a habitable
and safe condition, to make necessary repairs, and to ensure the proper functioning of essential
42. These obligations are explicitly outlined in the "Responsibilities of Owner" and
"Requests Repairs and Malfunctions" sections of the lease agreement, which state:
The landlord is required "to make all repairs and do whatever is necessary to put and
keep the premises in a habitable condition" and "maintain in good and safe working order
and condition all electrical, plumbing, sanitary, heating, ventilating, air-conditioning, and
other facilities and appliances, including elevators, supplied or required to be supplied
by the landlord" (Lease Agreement, Responsibilities of Owner).
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43. Defendants persistent inaction in the face of these issues, including the failure to
permanently resolve the fire alarm malfunctions and address the water supply problems,
undermines residents' right to quiet enjoyment and habitability of their premises, as guaranteed by
44. By failing to act, Defendants have neglected its duties under ALA. CODE § 35-9A-
204(A)(1)-(6), jeopardizing the well-being of its tenants by failing to deliver premises that tenants
45. On August 18, 2023, Plaintiff entered into a lease agreement with Defendants for
46. On November 14, the Eclipse Manager informed residents that the fire alarm
activation was false, stating, “The fire alarm is false. The retail spots are working on the system
and are filling the sprinklers back up and caused the alarm to go off,” indicating a non-emergency
47. On January 1, again the fire alarms went off on the premises and the Eclipse
Manager reported that the fire alarm was activated due to severe weather conditions and an
individual pulling the alarm. It was clarified that this was not a scheduled fire drill, and efforts
48. On January 22, fire alarms went off again and the Eclipse Manager communicated
that the fire alarm's activation was caused by a burst pipe in the parking garage, not a maintenance
49. On February 4, Plaintiff work order 8183512, referenced above documenting that
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fire alarms in the building were activated from 1 a.m. to 5 a.m., describing the event as torturous
and disruptive. Eclipse maintenance responded on February 8, 2024, stating that comprehensive
50. On March 4, after fire alarms went off on the premises again, the Eclipse Manager
issued two messages: the first acknowledging a fire alarm triggered earlier in the morning due to
accidental activation by someone in the building, and the second informing residents of vendor
activities on-site to work on the fire alarm system, with a potential for the alarm to activate while
51. In tandem to the fire alarm issues, Plaintiff’s also suffered periodic water shut offs
occurring on the following dates: September 7 and 14, October 5, 2023 and January 29 and
February 1, 2024.
52. Since his move in date Plaintiff has encountered all of the above referenced
maintenance issues affecting his quality of life and the habitability of his rented premises which
CLASS ALLEGATIONS
53. Plaintiff seeks relief on behalf of himself and as representative of all others who are
similarly situated. Pursuant to ALA.R.CIV.P. 23(A), (B)(2), (B)(3), and (C)(4), Plaintiff seeks
All individuals who, during the lease term starting August 18, 2023, were tenants
at Eclipse Residences and experienced disturbances due to false fire alarms,
unscheduled water shut-offs, and flooding incidents resulting from Defendants acts
and omission.
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54. Plaintiff hereby reserves the right to amend or modify the class definition with
55. Each of the proposed Classes meets the criteria for certification under ALA.R.CIV.P.
members of the Class are so numerous that the joinder of all members is impractical. While the
exact number of Class members is unknown to Plaintiff at this time, the proposed Class includes
Rinn Owens and at least 150 individuals and residents at the Apartments. Class members may be
identified through objective means. Class members may be notified of the pendency of this action
by recognized, Court-approved notice dissemination methods, which may include U.S. mail,
ALA.R.CIV.P. 23(2) and with 23(b)(3)’s predominance requirement, this action involves common
questions of law and fact that predominate over any questions affecting individual Class members.
a. Did Defendants owe a duty of care to Plaintiff and the members of the putative
b. Did Defendants breach this duty to Plaintiff and the members of the putative
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class imposed on them by Alabama law and the lease agreements with their
tenants?
b. Were Plaintiff and the members of the putative class provided with a habitable
living environment in accordance with the lease agreement and Alabama law?
disturbances and property damage to Plaintiff and the members of the putative
class?
d. Is there liability on the part of Defendants for the damages suffered by Plaintiff
23(A)(3), Plaintiff’s claims are typical of those of other class members. Plaintiff’s experiences with
fire alarms, water shut-offs, and flooding are akin to other Class members, and Plaintiff seeks relief
23(A)(4), Plaintiff is an adequate representative of the Class because he is a member of the Class
and is committed to pursuing this matter against Defendants to obtain relief for the Class. Plaintiff
has no conflicts of interest with the Class. Plaintiff’s Counsel are competent and experienced in
litigating class actions, including those involving tenant rights and property damage. Plaintiffs
intend to vigorously prosecute this case and will fairly and adequately protect the Class’ interests.
23(B)(3), a class action is superior to any other available means for the fair and efficient
adjudication of this controversy, and no unusual difficulties are likely to be encountered in the
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management of this class action. The class action mechanism permits litigation against Defendants
even when damages to individual Plaintiffs may not justify individual litigation. Here, the damages
suffered by Plaintiff and the Class, while significant, are such that individual litigation would be
61. Injunctive and Declaratory Relief. Class certification is also appropriate under
ALA.R.CIV.P. 23(B)(2) and (c). Defendants, through their conduct, have acted or refused to act on
grounds generally applicable to the Class as a whole, making injunctive and declaratory relief
62. Particular issues under ALA.R.CIV.P. 23(C)(4) are appropriate for certification
because such claims present only particular, common issues, the resolution of which would
advance the disposition of this matter and the parties’ interests therein. Such particular issues
a. The responsibility of Defendants to maintain the premises in accordance with the lease
b. The adequacy of Defendants efforts to prevent and address maintenance issues within
Eclipse Residences.
c. Determination of the liability of Defendants for the disturbances and property damage
d. Assessment of the damages owed to the class members for the loss of enjoyment,
CAUSES OF ACTION
Count I
Negligence
64. Pursuant to Alabama law and the lease agreements in place with Plaintiff and
members of the putative Class, Defendants have had a duty to exercise reasonable care in the
management, maintenance, and operation of the Apartments to prevent harm to Plaintiffs and other
tenants, including but not limited to ensuring the proper functioning of fire alarms, maintaining
the plumbing system and water supply systems to provide continuous access to water, and
a. Maintain a functional and reliable fire alarm system, leading to frequent and
Plaintiffs.
water shut-offs that severely inconvenienced Plaintiffs and disrupted their daily life
activities.
c. Implement basic preventive measures to protect the premises from flooding during
freeze conditions, directly resulting in water damage to Plaintiffs and other tenants'
properties.
66. Defendants knew or should have known that their failure to properly maintain the
premises and prevent these issues would result in discomfort, inconvenience, and potential harm
67. The negligent actions and omissions of Defendants have materially degraded the
personal property.
Count II
Recklessness/Wantonness
70. Pursuant to Alabama law and the lease agreements in place with Plaintiff and
members of the putative Class, Defendants have had a duty to exercise reasonable care in the
management, maintenance, and operation of the Apartments to prevent harm to Plaintiffs and other
tenants, including but not limited to ensuring the proper functioning of fire alarms, maintaining
the plumbing system and water supply systems to provide continuous access to water, and
71. Defendants recklessly and/or wantonly breached this duty by failing to:
a. Maintain a functional and reliable fire alarm system, leading to frequent and
Plaintiffs.
water shut-offs that severely inconvenienced Plaintiffs and disrupted their daily life
activities.
c. Implement basic preventive measures to protect the premises from flooding during
freeze conditions, directly resulting in water damage to Plaintiffs' and other tenants'
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properties.
72. Through numerous complaints by tenants, the City of Huntsville Fire Department,
and media reports, Defendants knew that their failure to properly maintain the premises and
prevent these issues had resulted in discomfort, inconvenience, and potential harm to Plaintiffs and
other tenants.
74. The reckless and/or wanton actions and omissions of Defendants have materially
Plaintiffs suffered damages, including emotional distress, discomfort, inconvenience, and physical
Count III
Breach of Contract
77. On August 18, 2023, Plaintiff entered into a lease agreement with Defendants for a
78. This lease agreement constituted a valid and binding contract between Plaintiffs
and Defendants, wherein Defendants agreed to provide Plaintiffs with a habitable living
environment which was fit for quiet enjoyment in exchange for monthly rent payments from
Plaintiffs.
79. The lease agreement implicitly and explicitly required Defendants to maintain the
premises in a condition fit for habitation, which includes, but is not limited to, ensuring that fire
alarms operate correctly and only in cases of actual emergencies, maintaining the plumbing system
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to provide consistent access to water, and protecting the property from preventable damage such
80. Defendants further owed an obligation to deliver an apartment which featured a fire
alarm system that would not condition residents to believe all alarm events are “false alarms” and
81. As it stands now, the only thing that would be safe would be for Defendants to
install an all new system with entirely different sounding alarms and other distinct features which
would not cause current tenants to think another false alarm is occurring.
82. Defendants have breached this contract by failing to uphold its obligations under
83. Plaintiff and the members of the putative Class have not received the benefit of
their bargain.
84. Plaintiff and the members of the putative Class have paid for quiet enjoyment but
85. Defendants breaches of the lease agreement have directly resulted in significant
harm to Plaintiffs, including but not limited to, distress, discomfort, inconvenience, and damage
to personal property. These breaches have materially affected the habitability of the premises and
86. As a direct and proximate result of Defendants breaches of the lease agreement,
Plaintiffs have suffered damages in an amount to be determined at trial. Plaintiffs are entitled to
recover these damages from Defendants, along with any other relief the Court deems just and
proper.
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87. The only way Plaintiff and the members of the putative Class can move to another
safer, quieter, and habitable location is to pay seven months rent to break their leases.
88. The penalty forms a sort of economic trap for Plaintiff and the members of the
putative Class.
89. Plaintiffs and the putative class are seeking compensating and consequential
economic damages.
90. Plaintiffs and the putative class are seeking reformation of their contracts with
Defendants.
Count IV
Unjust Enrichment
92. As a result of the above actions, Defendants retain funds for rent which were
unearned.
93. Further, by failing to properly address the concerns of the tenants as laid out above
Defendants retain funds which should have been expended on behalf of Plaintiff and members of
the putative Class in the form of repairs and systems which would not fail routinely.
94. Hence, Defendants have been unjustly enriched to the detriment of Plaintiff and
95. Plaintiff and members of the putative Class request an injunctive Order directing
retained, create a constructive trust, and disgorge the res of said trust to Plaintiff and members of
WHEREFORE, Plaintiff John Rinn Owens, on behalf of himself and a putative Class
similarly-situated tenants, respectfully requests that this Court enter an Order for the following
a. Certifying John Rinn Owens as the representative of the Class and Sub-Class, defined
above as, generally, all tenants of the Apartments who have suffered due to the
specifically addressing the issues of fire alarm malfunctions, water shut-offs, and
flooding.
including but not limited to the cost of cleaning, repair of any personal property
damaged due to the maintenance issues, and other consequential damages. Further,
compensation for the emotional distress caused by the continual disruptions to quiet
c. Enter Order mandating rent abatement reflecting the periods during which the premises
were uninhabitable or failed to provide the basic services essential for tenant living.
d. Enter an Order of contract reformation allowing for the termination of lease agreements
without penalty for tenants wishing to vacate the premises due to the aforementioned
issues, acknowledging the Defendants breach of the lease contract and the duty of quiet
e. Enter an award attorney fees, interest at the highest rate allowed by law, and costs to
determine the amount of monies unjustly retained, create a constructive trust, and
disgorge the res of said trust to Plaintiff and members of the putative Class via resulting
restitution.
g. Enter an Order for such other and further relief, including equitable relief, as the Court
deems necessary, just, and proper to address the full extent of the harm caused by
s/ Eric J. Artrip
Eric J. Artrip (ART001)
Attorney for Plaintiff
MASTANDO & ARTRIP, LLC
301 Holmes Ave, NE Suite 100
Huntsville, Alabama 35801
Telephone: (256) 532-2222
Facsimile: (256) 513-7489
artrip@mastandoartrip.com
s/ Eric J. Artrip
Eric J. Artrip