Republic of the Philippines

BATANGAS STATE UNIVERSITY

The National Engineering University
Pablo Borbon Campus
Rizal Avenue Ext., Batangas City, Batangas, Philippines 4200
Tel Nos.: (+63 43) 980-0385; 980-0387; 980-0392 to 94; 425-7158 to 62 loc. 1124
E-mail Address: cabeihm.pb@g.batstate-u.edu.ph | Website Address: http://www.batstate-u.edu.ph

College of Accountancy, Business, Economics and International Hospitality Management

Name: CAMSON ERICKA A.

Section: BPA-2108
SR Code: 21-50974

ACTIVITY IN PA 205
SERVICE DELIVERY SYSTEM

Management

Management skills can be defined as the attributes or abilities that an executive should possess
in order to fulfill specific tasks in organization. They include the capacity to perform executive duties
in an organization while avoiding crisis situations and promptly solving problems when they occur .
Management skills can be developed through learning and practical experience as a manager. The
skills help the manager to relate with their fellow co-workers and know how to deal well with their
subordinates , which allows for the easy flow of activities in the organization . Management is a
technique of enabling a workflow in an integrated and coordinated manner of realizing the precise
objectives through the productive use of fabric resources . Management helps achieve organizational
goals effectively through planning , organizing , staffing , directing , and controlling organizational
resources .

Non-Government Organization

A nongovernmental organization (NGO) is an organization independent of the government whose

primary mission is not commercial and that focuses on social, cultural, environmental, educational, and other
issues. NGOs address a wide range of response and recovery needs. They may be NGOs, private voluntary
organizations, international organizations, donor agencies, or coordinating organizations. NGOs value their
independence and neutrality; they tend to be decentralized, are committed, and are highly practice oriented.
Governments and multilateral organizations have increased their dependence on NGOs for humanitarian work.
non-government organization. A private, nonprofit voluntary organization that has been organized primarily for
the delivery of various services to the ICCs or IPs and has an established track record for effectiveness and
acceptability in the community where it serves.

Strategic planning and its importance in service delivery system

Strategic planning typically represents mid- to long-term goals with a life span of three to five years,
though it can go longer. This is different from business planning, which typically focuses on short-term, tactical
goals, such as how a budget is divided up. The time covered by a business plan can range from several months
to several years.Businesses need direction and organizational goals to work toward. Strategic planning offers
that type of guidance. Essentially, a strategic plan is a roadmap to get to business goals. Without such guidance,
there is no way to tell whether a business is on track to reach its goals.

Importance of management on NGOS

Achievement of goals or meeting targets in time

Leading Innovations, Transforming Lives, Building the Nation

 Republic of the Philippines
BATANGAS STATE UNIVERSITY
The National Engineering University
Pablo Borbon Campus
Rizal Avenue Ext., Batangas City, Batangas, Philippines 4200
Tel Nos.: (+63 43) 980-0385; 980-0387; 980-0392 to 94; 425-7158 to 62 loc. 1124
E-mail Address: cabeihm.pb@g.batstate-u.edu.ph | Website Address: http://www.batstate-u.edu.ph

College of Accountancy, Business, Economics and International Hospitality Management

Stability and growth

An economy with fairly constant output growth and low and stable inflation would be considered
economically stable. An economy with frequent large recessions, a pronounced business cycle, very high or
variable inflation, or frequent financial crises would be considered economically unstable.

Change and development

Organizational development (OD) is a field of study that addresses change and how it affects
organizations and the individuals within those organizations. Effective organizational development can assist
organizations and individuals to cope with change. An example would be a multi-year initiative to redesign the
organization, its hierarchy, defining new roles for employees and establishing new communication channels
across and within departments.

Leading Innovations, Transforming Lives, Building the Nation