qnid question option a

1st May
1 Indian factory act come in to force on ----------
1960

As per Indian factory act, The person who has control over the affairs of factory is
2 Employee
known as -------

Manufactur
3 Section 27 under the Industrial dispute act is about ........
ing process

As per Indian Factory act, Employer has to provide canteen facility, if there are ----
4 50
number of employees.

5 ------------- section of Industrial Dispute act covers the topic penalty for instigation. Section 7

6 -- is not statuary welfare facility under Factory act Canteen

indian
7 Bhopal gas tragedy led to an amendment under ---- legislation
Safety act

8 arrangements of drinking water is mentioned under------ section of Factory act 15

For contravention of provisions of factories act , the occupier shall liable for Fine of Rs
9
punishment up to .------- 10000

10 The license fee can be paid to get license for a factory maximum up to -------- one year

The occupier of a factory is required to send written notice to the Chief Inspector of
11 7
Factories at least --------- days before he begins to occupy the premises as factory.

As per the Factories Act,1948 any engine,motor or other appliance which generates Prime
12
or otherwise provides power is termed as -------------- Mover
As per section 16 of the Factory Act, 1948 the minimum space to be allocated to each
13 12.2 cu.met
worker employed in the factory is ---------------

14 An adult worker is allowed to work for -------- hours in a week. 35

 There must
15 ------- is not a essential element of a factory be a
premises

16 Section 2 (m) of the Factory Act 1948 Says about -- Factory

17 Crèche is to be provided if______ or more lady employees are engaged 15

The maximum daily hours of work in a day with normal wage allowed in factories is
18 8
-----------

The Chief
19 --------- is the chairman of Site Appraisal Committees Inspector of
the State

The Heavy
Indusries
Departmen
20 ------- authority enforces the Factory Act 1948
t of Central
Governmen
t

21 --- year did the Industrial Dispute act come into operation. 1960

Compromis
22 The industrial peace is secured through voluntary _______ and compulsory ________ e and
Arbitration
 Trade
23 -------legislation there is a provision called ‘protected workmen’. Unions Act,
1926

Industrial
24 Grievance Handing Machinery is given in ---------
Dispute Act

To provide compensation to workmen in cases of Lay-off, retrenchment and closure is

25 Factory Act
a provision of ............... Act.

National
26 -------- is a machinery for the settlement of Industrial Disputes in India Commissio
n on Labour

------- machinery has been mentioned in the Industrial Dispute act accountable for the Adjudicatio
27
speedy and amicable settlement of industrial disputes n

________ means an interim or a final determination of any industrial dispute or of Banking

28
any question relating there to by any labour court. Company

Employer
29 Industrial Dispute means, Dispute between ----- and
workmen

30 The ------- authorities are set up for settling the industrial Dispute. labor court

31 An arbitrator is appointed by ------------ Employer

interim
determinati
32 ‘Award’ under Industrial Disputes Act, 1947 is------- on of
industrial
dispute
 When
employer
fails to
33 Under the Industrial Disputes Act, ------- is not be considered as an industrial dispute
keep his
verbal
promises

The ongoing globalization in India requires drastic changes under --------- of the labour The Factory
34
legislation. Act

------------- includes any court constituted under any law relating to investigation and Labour
35
settlement of industrial disputes in force in any State court

Chairman
----------- members does a conciliation board consist of as per the appropriate
36 and one
government
member

A national tribunal consist of ---- number of person/s to be appointed by the central

37 2
government.
------- is the time period in which all the awards of the arbitration are to be published
38 15 days
from the date of its receipt by the appropriate government

As per section ___ a conciliation proceeding shall be deemed to have commenced on

39 22
the date on which a strike or lock - out is received by the conciliation officer

No person employed in a public utility service shall go on strike in breach of contract

40 2 weeks
within ____ of giving such a notice.
Section ____ of industrial dispute act covers the compensation provided to workers
41 25
who are in continuous service for not less than one year.

A workmen who is employed in an industrial establishment in the place of another Temporary

42
workman whose name is borne on the muster rolls of the establishment is ------------- workmen
43 " dependent" means ------- relatives of a deceased workman, widow

44 A person named as Minor who has not attained the age of ----- years 21

40%
monthly
wages
if death results an from the injury, the amount of compensation to the employee
45 multiplied
equal to
by the
relevant
factor

46 Minimum rates of wages may be fixed by ----- Hour

if workmen Loss of both hands or amputation at higher sites then he /she will get
47 25
compensation ----- percentage of loss of earning capacity

if workmen have permanent total disablement, he /she will get compensation

48 50
amount ----- percentage of monthly wages.

A workmen have Amputation through shoulder joint .,then he/she will get
49 10
compensation -----Percentage of loss of earning capacity.
A workmen have Loss of both eyes, then He/She will get compensation ------
50 30
Percentage of loss of earning capacity

51 Basic compensations given to employees as salaries or wages are called ------- Basic pay

---------- is the total cash and non-cash payments that you give to an employee in
52 Salary
exchange for the work they do for your business.

53 ---------- is the initial pay, you give your employees wages

Higher the
qualificatio
n of
54 Characteristic of a good compensation system is ------- worker,
higher is
compensati
on

55 Major factors influencing compensation of worker are ----- skill

 In graduated time rates system, if basic salary is Rs.2000 and dearness allowance is
56 3000
150% then total remuneration will be Rs. -----
base pay
57 Most common and usual form of direct compensation paid in organizations is ----- and
benefits

An Act to provide for the payment by certain classes of employers to their Employees Industrial
58
of compensation for injury by accident ---- Acts

------ means, where the disablement is of a temporary nature, such disablement as

Total
59 reduces the earning capacity of a *[employee] in any employment in which he was
disblement
engaged at the time of the accident resulting in the disablement

60 ----- is the maximum wage period for the payment of wages 15 days

Deduction
61 -------- deductions is not authorized payment of wages act
for Fines

-------- of the wages payable is the maximum limit of fine to be imposed on an

62 5%
employee
section....... deals with the provisions relating to arrangements for drinking water in
63 18
factories

-------- means a person who has completed his fourteenth year of age but has not
64 adult
completed his eighteenth year

65 ------- means a person who has completed his eighteenth year of age Minor

66 -------means a person who has not completed his fourteenth year of age Adult

67 ------- means all remuneration expressed in terms of money Salary

According to the definition of "Week" under the Minimum wage Act, it is a period of 7
68 Sunday
days beginning at midnight on______

69 The power of inspectors is discussed under Section-----------of the Factories Act, 1948. 9

The responsibility for maintenance of employee health and safety is concerned with
70 Employee
--------
 Ensuring the safety, health and welfare of the employees is the primary purpose of Factories
71
the ------- Act, 1948

A person who has ultimate control over the affairs of the factory under Factories Act,
72 Manager
1948 is called as ----

73 Leave with wages is allowed for employees if they work for _____days in a month 28

74 An adult worker can work up to __ hrs in a day as per factories Act, 1948. 9

Fencing of
75 Section 22 and 23 of the industrial dispute Act says about --------- machinerie
s

Latrines
76 The Section 20 of the Factories act discusses about---------
and Urinals

Under Minimum Wages Act an Adult means a Person who has completed a age of
77 18
-------- years

The employment of young person on dangerous machines shall be prohibited Industrial

78
by .................. the Act. dispute

To close down a factory. the occupier has to give ________ days notice to the
79 30
authoritie
Under the Factories Act, white washing of the factory building should be carried out
80 12
in every _________ months

81 Accident may occur due to fire drill

Controlling function includes the following processes. 1. Analyzing the actual

performance 2 Finding out the reasons for discrepancies 3 Evaluating the
82 1,2,3,4
performance 4 Establishing the standards of work performance. The correct sequence
in which these processes are usually carried out is-

Which one of the following statement is correct- 1 Planning and controlling are one
83 and the same. 2 Controlling is a part of the planning process. 3 Controlling is a 2
substitute for planning 4 A control process is meaningless without preset standards

Which basic function of management includes setting standards such as production of

84 engine piston with desired quality standards- a. Planning b. Controlling. C. Directing d. Planning
All above
 giving each
subordinate
85 Which specific activities listed below are part of the controlling function-
s a specific
task

Directing function of management implies- 1.Planning 2. Staffing 3. Leadership. 4.

86 1&2
Motivation

Consider the following basic steps involved in the process of controlling- 1. Identifying
the strategic control points. 2. Establishment of standards 3. Measuring performance
87 1,4,2,3
against standards 4. Correcting deviations from the standards Arrange it in order in
which it is carried out.

Establishment of standards , comparing actual results with standards and taking

88 Planning
corrective action are the steps in-

Organizatio
89 Which of the following management functions are closely related- n and
staffing

Setting
90 which of the following would be included in the controlling function corporate
goals.

-------- is the right to make the decision, to direct the work to workers and to give
91 Leadership
order to subordinates.

-------- are authorized to direct the work and issue of orders workers at lower level of Top level
92
management. Manager

Making
decisions,
giving
93 Directing is a continuous task of –
orders and
providing
leadership

In order to achieve the desired results , the effort should be in proper direction, this is
94 ensured by the following function of management – 1.Directing 2.. Coordinating 3. 1&4
Forecasting 4. Controlling
 achieve set
95 Order issued by Supervisor must have clarity and completeness to-
goal of firm

Issuing instructions to subordinates are necessary to- 1.achieve desired set of

96 standards 2.increase productivity 3.make efficient use of machine and equipment. 1,2,4
4.to maintain discipline in only one section.

understand
the order
97 Supervisors should issue the order with no ambiguity and with completeness to-
by average
worker

showing
and
illustrating
different
98 Supervisor can bring clarity in order and in performance by- stages of
work
gradually
one at a
time.

99 Establish standards and evaluation of performance is the parameters of- Planning

communica
100 Directing is not concerned with the following function-
tion

101 Ensuring that everything is carried out according to plan is the part of the process- Planning
 change in
Some times subordinates were found confused about their work, this mainly happens working
102
due to – place and
machine

Prateek is working in multinational company in Mumbai. When he was new he does

not know the rules , regulations and Quality policy of company. He was poor in some
technical and generic skill. He was lacking in confidence and communication. But his
Coordinatio
103 supervisor Mr. Atul constantly encourages him and motivates to work. He
n
demonstrates the work and direct him to do individually. Now Prateek is a skilled
employee and working in the direction and leadership of Mr. Atul. Identify the
function of managem

Consumer
104 The rate of minimum wage is fixed with respect to .................................
Price Index

Ambiguous and incomplete order issued by supervisor results in 1 Poor

105 communication 2 Incapability of supervisor to get work done. 3 Loss of time, money 1&4
and energy 4 Higher idle time of employees

Employees who are more concerned about their work may loss their interest and
enthusiasm towards work because of 1 Ambiguous order issued by supervisor 2
106 1&2
Feasibility of order is not possible 3 There is no clarity and completeness in order 4
Lack of motivation from supervisor

Not feasible
and
107 ------------ may lead the make employees confused about their work.
ambiguous
order

Conducive
108 To complete the work without any problem and in time employees mainly needs- environme
nt
 Maintain
109 Proper instructions issued by supervisor to his subordinates result in- quality
standards

While issuing order supervisor shall take care of- 1 present situation of his section 2
110 order must be issued loudly and in hard words to get work done. 3. provide only 1&2
necessary information 4. checking the desired impact of order or repeat it.

Showing
sympathy
and
111 Supervisor can reduce the anxiety of employee which affects on his performance by-
empathy
towards
him.

influence
112 Personal counseling is the technique by which supervisor can- the
employees

Following are the features of the perfect order issued by supervisor- 1 Clarity and
113 completeness 2 Feasibility and timely bounded 3 Consideration of worker choice and 1&3
interest 4 Incomplete orders from higher authority

Mr. Vijay is working in renowned company as worker. He is a sincere & obedient

employee. But from last few days his behavior is changed. Most of the time he gets
Personal
annoyed and behave erratically. He lacks his interest in work thus his performance
114 problem
also get reduced and more rejection takes place. Mr. Atul is a supervisor in his
solving
section, noticed the change in behavior of Mr. Vijay. He take him in confidence and
advise. So that Mr. Vijay feels relax and again he concentrates on his work

Identify the step of controlling process applicable in following case- In a company a

taking
manager is trying to find out the deviation between the actual number of parts
115 corrective
produced and the desired number. He already knows about the standards as the
action
company has assigned him a definite quantity of parts to be produced

Mr Rajesh wants to set standard to be achieved in both qualitative and quantitative in

his section. He wants to judge the motivation, skill level and satisfaction of the
Setting
116 subordinates. All these things will require qualitative standards while on other hand
standard
he has to set quantitative standards for the number of units produced. Identify the
step of controlling process applicable in this case.
 Sachin is working in tool manufacturing company and have been assigned the job of
judging the output of production in a neutral and reliable way. He is applying different
Setting
117 techniques for achieving this aim. He is also keeping the units of measurement same
standard
to that of the units of set standard. Identify the step of controlling process applicable
in this case.

open door
118 find odd thing out with respect to type of communication (upward/downward)
policy

It gives
evidences
119 Advantages of written communication are
about
event
120 _____________ requires intuition and good judgment Planning

Supervisor has to advise troubled employee to improve his performance. Which

121 Motivation
function of management he is performing-

he lost his
interest in
job and
122 Personal Counseling is a very effective tool for troubled employee when-
gives poor
performanc
e

-------------- is essential because the performance of the troubled employee gets

123 Controlling
affected and also spoil the discipline of section.

Supervisor can counsel his employee by- 1. sharing worker feelings 2.understand his
124 1&2
problem 3. giving him extra facility. 4. changing his job position

Minimum
125 Which of the following law is a relating to Industrial Relations? Wages Act
1948

Factories
126 Which of the following Act has provision for the constitution of Board of Conciliation?
Act 1948

The Factory act is applicable to the premises wherein ........ or more workers are
127 5
employed without the use of power.
 Which of the following Schedules of Industrial Disputes Act 1947 indicates "The The First
128
matters within the jurisdiction of Labour courts"? Schedule

Non
availability/
Lay off indicates the temporary inability of an employer to avail the services of the shortage of
129
employee due to following reasons except: material,
fuel or
power

……………….is the temporary removal or suspension of the employee from his job
130 Transfer
during period of emergency.

Effectively
communica
te the rules
and policies
to all
employees
131 Following are the methods to improve discipline except:
and the
penalties to
be inflicted
for
breaking
the rules

Encourage
employees
132 Discipline is necessary in all efficient organizations for following factors except to behave
sensibly at
work.

Decision related to policy matter taken at higher level of management after careful
analysis and evaluation of various alternatives like capital expenditure, decision Programme
133
related to pricing, expansion and change in product line etc. are the type of following d Decision
type of decision;

Decision
Following are the general steps of which management activity Step 1: Defining the
making &
134 problem Step 2: Searching for alternative course of action Step 3: Evaluating the
Problem
alternatives Step 4: Selecting one alternative
solving
 A………………………is a conclusion of a process by which one chooses between two or
135 . Organizing
more available alternative courses of action for the purpose of attaining goals.

Read the following statements and identify the correct option for characteristics
suited to the statements: 1. It is the knacks of getting other people to follow you and
to do willingly the things you want them to do. 2. It means to inspire confidence & Leadership
136
trust so that there is maximum cooperation from the employees within the control of Qualities
manager. 3. It is the ability to persuade others to seek defined objectives
enthusiastically.

Vertically
137 Following types of information is passes through the foreman.
Upward

A…………………..is the person who actually gives practical shape to the policies of the Foreman/
138
enterprise with the help of workmen Supervisor

139 A…………………..is a vital link or mediator between management & worker. Supervisor

A …………………….is a generally designated by supervisor (in most of the industries) is a

First Line
140 person in charge of and coordinator of, the activities of the group of workers engaged
Manager
in a one type of task.

In case of piecework, due to non availability of fixed minimum piece rate, the Negotiated
141
employer has to pay ............................. to the employee. Rate

Detector or
Sensor,
Assessor,
Effector
142 Every control system has at least four elements, viz. :
and
Communica
tion
Network.

143 Management audit is a technique to keep a check on the performance of: Company

Forward
144 Controlling function of an organization is;
looking
 Accomplish
es
145 An efficient control system helps to: organizatio
nal
objectives

training of
employees
if the
Following are the corrective actions might involve in Control Process by Management
146 production
except:
target
could not
be met

Manageme
……is an important principle of management control based on the belief that an
147 nt by
attempt to control everything results in controlling nothing.
Objectives

“A good control system ensures that employees know well in advance what they are Improving
148 expected to do and what are the standards of performance on the basis of which they Employee
will be appraised.” This statement focus on which importance aspect of Controlling: Motivation

Plans and
149 Control must be tailored to following factors except;
positions

150 The advanced and quantitative technique used for managerial control is…………. PERT

151 The traditional device which is widely used for managerial control is……………… Budget

152 Control that takes place before work is performed is known as…………… Pre Control

“One of the most frustrating situations manager can find themselves in is knowing
that something is going wrong in their company/agency/department and not knowing
153 Planning
exactly where the responsibility for the trouble lies”. This type of problem is relates
and responsible with which of the management function:
 The following list is some of the common mistakes supervisors have made while trying Unclear
154
to delegate except: Delegation

Effective supervisors getting out and understanding the day-to-day operation

firsthand. He knowing his people as individuals and being known by them. Real
involvement on the part of the supervisor reaps two advantages. First, it will provide
To get
155 his with knowledge about his section that is unobtainable any other way. Secondly,
involved
frequent interaction with people promotes what managerial experts call a
“therapeutic climate”--the supervisor demonstrates concern for the workers’ daily
performance,

Any control system has four important elements. Which element helps in comparing
156 A detector
the actual results with the standard or expected results?

Manageme
157 The day-to-day activities of an organization are controlled by: nt Control
System

By what process do managers influence other members of an organization to

158 Motivation
implement organization’s strategies?

Newly
159 Following are not the causes of deviation in controlling process ? purchased
machinery

160 Leadership is a function of all the following factors except; Work group

Manageme
When management pays attention to more important areas and when day to day
161 nt by
routine problems are looked after by lower level management, it is known as;
Objectives
 In the process of controlling management certain steps are normally taken which
includes; 1. analyze the actual performance 2. finding out the reasons for
162 . 4,1,2,3
discrepancies 3. evaluating the performance 4. establishing the standards of work
performance The correct sequence in which these steps are usually taken is:

163 Which of the following is the origin of any motivated behaviour? Need

Direct
164 The higher quality of managers and their subordinates the less the need for..............
control.

Yes as a
public
165 Can banking be treated as an industry?
utility
service

The General Manager’s meeting was most likely a result of the following management
166 Organizing
function:

167 Leadership can _______ subordinates to help the organization achieve its goals. Motivate

Top level
Which type of decision making is carried out by lower level management and deals
168 decision
with specific day-to-day processes?
making

169 The process by which a sender transmits content is known as…………. Encoding

Self-
170 According to Abraham Maslow, the most elevated / higher type of need is _____. actualizatio
n
 Managers
It is interesting and inspiring to know about N. R. Narayan Murthy, Ex-Chairman of are
Infosys, an IT legend, institution builder, a leader par excellence and embodiment of important
directing abilities. He started his career as head of the computer centre at IIM, but leaders
171
Ahmadabad. He started Infosys, a small software company along with his friends in are vital for
1981 and turned it into a global IT company by 2002. He was the chief mentor, CEO of lasting
the company for two decades. During that time he took the company to unimaginable organizatio
nal success.

Congratulat
ing the
employee
172 Some examples of employee recognition are as below except one:
for good
performanc
e
 HCL Technologies has formulated a rather innovative approach to management,
where employees come before customers. Every employee ranks their boss, their
boss’s boss, and at least three other company managers on a 1-to-5 scale. Then the Leadership
173 results are posted online for everyone to see. This company realizes that satisfied and & Team
secure employees can best focus on customer success. HCL has formed new strategic Work
alliances, and is embarking on a rather innovative approach to shared risk with
customers.

influencing
people so
that they
According to Harold Koontz and Heinz Weihrich “Leadership is the art or process of will strive
174
___________”. This is defined by: willingly
and
enthusiastic
ally

“Motivation refers to the way in which urges, drives, desires, aspirations, strivings or William G.
175
needs direct, control and explain the behaviour of human beings”. This is defined by: Scout

a process of
stimulating
people to
176 According to William G. Scout, Motivation means ______ action to
accomplish
desired
goals

Identify the following type of communication on the basis of channel, direction and Formal,
177 mode of communication. “The sales assistants discussing with his friend regarding Downward,
customers’ behaviour.” Verbal

Identify the following type of communication on the basis of channel, direction and Formal,
178 mode of communication. “The supervisor sending an explanation to the General Downward,
Manager stating the performance of his department.” Verbal

Identify the following type of communication on the basis of channel, direction and Formal,
179 mode of communication. “The General Manager seeking explanation from a Downward,
supervisor for poor performance in his department.” Verbal

Clear
180 The control process is based on _____________.
standards
 giving
employees
181 Empowerment means_____
the
authority

Which of the following industrial Acts safe guards the security of dependents of the Factories
182
employee? Act 1948

makes
managerial
decisions
183 The most effective leader is one who:
without
consulting
others

Coordinating people and human resources to accomplish organizational goals is the

184 planning.
process of:

Principal of Taylor and Fayol are mutually complementary. One believed that
management should not close its ears to constructive suggestion made by the
employees, while the other suggested that a good company should have an employee Cooperatio
185
suggestion system, whereby suggestions which result in substantial time or cost n
reduction should be rewarded. Identify and explain the principles of Taylor and Fayol
referred in the above paragraph.

186 which of the following is not a provision of Factories Act 1948? Welfare
 Rewards
are
Which of these statements best describes the concept of reinforcement
187 negative
(strengthening or forced) ?
reinforcem
ents.

Compromis
e&
188 Which of the following is an advantage of group decisions making
bargaining
happens

189 Supervisors have the tendency to spend most of their time on this function: Directing

The upper limit of employees or subordinates a supervisor can effectively manage is Span of
190
called: control

Compromis
e on poor
191 Which of the following will help motivate employees?
performanc
e

Attitude,
192 Which of the following three factors affects an employee’s motivation? interests
and needs

Argue with
193 While taking disciplinary action, you should………………… the
employee

Authority
194 The following is (are) the element(s) of control and
knowledge
195 ______ is a process of influencing people. Motivation

Unity of
196 The old control technique(s) which were used through years is (are)
policies

Loss by
197 Communication barrier(s) in the international environment is (are) transmissio
n

govt.
198 The external factor(s) that limit control is (are)
policies

measuring
results
199 Which of the following would be included in the “controlling function”? against
corporate
objectives

200 Empowerment is related to: planning

planning
201 Supervisory management spends most of his/her time: and
controlling.

Guiding and supervising the efforts of subordinates towards the attainment of the
202 planning
organization’s goals describes the function of :

issuing
orders to
203 Directing function of management embraces activities of :
subordinate
s

fostering in-
disciplines
204 Adequate motivation of employees results in: among the
subordinate
s

Establishing standards, comparing actual results with standards and taking corrective
205 planning
actions are the steps included in the process of :
The last function in the sequence, which culminates in the attainment of organization
206 organizing
objectives is:
 direction of
207 In comparison to top level managers, a first -line supervisor will spend more time in : subordinate
s

Which level of management would be most involved in the function of directing and
208 top
controlling?

Create
confusion
209 Elaborating decisions can ____
among
workers

The decision making for controlling of any process has several characteristics. Which it is goal
210
of the following wing is NOT typically included? oriented

The decision making process is conducted in three different ways .Which is NOT a
211 intuitively
typically method?

212 The decision making for the purpose of controlling is made up of : diagnosis

Write on
213 Following are the ways to elaborate decisions____ notice
board

when it is
214 Creative behavior is made more likely:
rewarded

Participation of groups while decision making and elaborating decisions is helpful in too much
215 minimizing deviations but one disadvantage of group participation in decision making time
is ____ required
 more
uncertainty
Top management decision making for the purpose of controlling is distinctively
216 and less
characterized by:
reliance on
judgment

keep the
number of
217 Guidelines for establishing vertical layers include all but which one of the following:
levels to a
minimum

task
218 A supervisor is most likely to be able to directly affect an employees: assignment
s

to uncover
219 Which is not goal of performance appraisal is : training
needs

employee
Traditional approach to appraisal, now-a-days, have increasingly emphasized the
220 characterist
evaluation of:
ics

The traditional method of appraisal whereby the rate lists the employees according to personal
221
their level of performance is called the: observation
 issuing of
orders to
222 Directing functions of management embraces activities of :
subordinate
s

The direction process has several characteristics. Which of the following is not it is goal
223
typically included? oriented

direction of
224 In comparison to top level manager, a first-line supervisor will spend more time in : subordinate
s

operations
are
complex
225 Technical skill of a supervisor will be most needed where: and
organizatio
nal level is
low

providing
226 Execution involves all of the following steps except:
direction

227 The element that is a linking process of managerial functions is : planning

desire
228 Successful communication involves the occurrence of a :
change

sender-
message-
229 The proper sequence of elements in the expanded communication model is : transmissio
n-recipient-
meaning
 leadership
is a subset
230 The relationship between leadership and management is most accurately stated as: of
manageme
nt

The manager who motivates people by explicitly or implicitly threatening punishment positive
231
of some kind for non-cooperation is using: leadership

Abraham
232 Needs hierarchy theory of motivation was given by___
Maslow

What in your opinion would be the most powerful personal objective of a Noble Prize
233 money
winning chemist working in the research department of a medical concern?

take
234 Managerial control typically consists of three steps. Which one does NOT belong? corrective
action

set
standards,
take
corrective
235 The proper sequence of the three steps in the traditional control process is :
action,
measure
performanc
e

quality of
236 Control systems typically focus on all except...
the product

observation
237 Several means are available for the determination of performance:
s

profit-
238 For best management, controlling should be
oriented

239 In controlling ,a common means for determining performance is by means of: reports
240 The control function of management embraces: cost control

Several types of control systems rely on quantitative data in their measurement social
241
process. Which type does NOT? control

The area having to do with identifying personal characteristics and situational factors communica
242
leading to managerial success is that of: tion

Manageme
When management pays attention to more important areas and when day-to -day nt By
243
routine problems are looked after by lower-level of management ,this is known as: Objectives
(MBO)

244 Effective communication requires: a sender

245 One of the sign of effective non-verbal communication is: acceptance

. circulatory
246 The best analogy of communication in an organization with respect to human body is:
system

Positive motivation makes people willing to do their work in the best way they can
247 Skills
and improve their ________.

248 Following are disadvantages of written communications except Expensive

free flow of
249 Effective communication at directing level can be in the form of ideas and
informaton

harmony of
250 which of the following is not principle of directing
objectives

………………..are made under different conditions to determine the behaviour of the

251 system containing the problem based on which decisions could be taken for doing Evaluations
appropriate control action
 Abraham Maslow, a well-known Psychologist in a classic paper published in 1943,
outlined the elements of an overall theory of motivation. His theory was based on
Basic
human needs. He felt that within every human being, there exists a hierarchy of five
252 Physiologic
needs. Figure shows Maslow’s Need Hierarchy Theory of Motivation. Answer the
al Needs
questions related to Motivation Theory respective to the diagram. Hunger, thirst,
shelter, sleep are some examples of most basic in the hierarchy and corresponds t
 Abraham Maslow, a well-known Psychologist in a classic paper published in 1943,
outlined the elements of an overall theory of motivation. His theory was based on
human needs. He felt that within every human being, there exists a hierarchy of five Basic
253 needs. Figure shows Maslow’s Need Hierarchy Theory of Motivation. Answer the Physiologic
questions related to Motivation Theory respective to the diagram. According to al Needs
Maslow, Affection, sense of belongingness, acceptance and friendship lies in which
category:
 Abraham Maslow, a well-known Psychologist in a classic paper published in 1943,
outlined the elements of an overall theory of motivation. His theory was based on
Safety/
human needs. He felt that within every human being, there exists a hierarchy of five
254 Security
needs. Figure shows Maslow’s Need Hierarchy Theory of Motivation. Answer the
Needs
questions related to Motivation Theory respective to the diagram. Growth, self-
fulfillment and achievement of goals, these types of needs are lies in which category:

255 A good decision is dependent upon recognition of the right ............................ problem

To share
256 Following are the main purposes of communication except:
ideas

"What a man can be, he must be. this is a need, which is paramount in a very small
percentage of people, those who have reached high on the ladder of success in life Esteem or
257 and have nothing further to gain from the material values of life. This generally results Recognition
in a change in the life cycle of the individuals." Through the above paragraph, Needs
Abraham Maslow discuss the following type of Need
 A..............................is a number of persons who communicate with one another over
258 a span of time, and which is small enough so that each person is able to communicate Group
with all the others, not at second hand through other people, but face to face.

................................is an element of managerial tasks and involves the measurement

and correction of the performance of subordinates to make sure that the objective of
259 Directing
the enterprise and the plans devised to attain them, are accomplished efficiently and
economically.

which
correct
deviations
260 The best kind of managerial controls are those...........................
from plans
before they
occur

261 Some Common aspect(s) of standard(s) listed below: Quantity

"Managers should insist on checking personally before the work is permitted to

Establishme
proceed. it is for the purpose of seeing how far the goal or objective is being realized,
262 nt of
how far the standards are being followed." The above paragraph mentioned the
Standards
following step in control process:

Needless
263 Effective control cannot tolerate
delays

"A Manager is the principal medium of communication in any enterprise. He should

give orders and instructions to his subordinates and supervise them to ensure that Coordinatin
264
their performance is according to plan." The above mentioned statement elaborates g
which type of Management function?

In respect of Agreements which are directed at achieving obedience, application,

265 energy and outward marks of respect, clearness in rules, good supervision will Authority
ensure....................................in an enterprise.

Which part of the management process includes measuring results, comparing results
266 Planning
to expectations, and taking corrective action to bring results in to line?

Making assignments, issuing orders and instructions, providing guidance and

267 inspiration to subordinates for the achievement of organizational objective is called Planning
__________.

negative
268 Motivation based on force of fear is called __________.
motivation
 financial
269 Wages, salaries, bonus, vacation pay, insurance are examples of _________.
motivation

psychologic
270 According to Maslow, self-actualization needs is a _________.
al needs

According to terry, "Decision making is the selection based on some criteria from
271 One
____possible alternatives"

group
272 The purchase of land and building is an example of..............................
decision
Exchange of ideas, opinions, information etc. between two or more persons
273 organizing
is________.

two-way
274 Communication is a _________.
process

275 The person who sends a message is known as________. Messenger

lower level
276 Direction is a managerial function performed by ________ at largest scale manageme
nt

When an individual or a group agrees to work under the direction of an informal specific
277
leader is called ________. delegation

278 "No smoking" - This factor is an example of.................... project

span of
279 The number of subordinates that report directly to a single supervisor is ________.
business

Directing function of management implies 1. Planning 2. Staffing 3. Leadership 4.

280 1 and 2
Motivation Choose the correct answer using the codes given below:

To check
281 Which is not an objective of fire drill ____________. plant
capacity

Bad house
282 Which is a cause of accidents due to unsafe working conditions? ___________.
keeping
 Mining
283 Which one is not a type of accident .
accident

Reset fire
284 After a fire drill ___________.
alarm

Work
285 which is not a preventive measure under safety __________.
permit

Safety
286 Providing a fire extinguisher equipment is a part of ________.
programme

Safe
287 Preventive measures refers to: ___________. working
methods

Create in
house
288 Which one is not a step in fire drill------------
safety
committee

loss of
289 Which one is not an effect of accident on family? earning
member

Loss of
290 Which one is not an effect of accident on worker?
skills

Lack of
291 Which is not a cause of accident due to unsafe working condition ______________. safety
awareness

Worker can
go to the
292 Issue of work permit means _________.
site for
work
 To provide
293 Safety management is a branch of management ________________. comfort
industry

Cold work
294 Work that can create fire, needs a ______________.
permit

Process and
295 Selection of PPE depends on _____________. body
exposure

296 To avoid accidents, the worker must be ___________. Disciplined

unstable
297 Which is a cause of accident? mental
condition

Compensati
298 Which is indirect cost of accident ____________. on paid to
worker

Run
randomly
299 In case of occurrence of fire _____________.
out of
building

Reducing
300 Safety devices are used in industry for ___________. chances of
damage

wear gloves
301 While working with grinder ___________. and safety
goggles

Banners
302 Safety cards are ____________. with safety
information

Around work station having moving and rotary parts, the protective cloths used shall
303 Tightly fit
be ____________.
 Electrical
304 Burn hazard may certainly be due to presence of ___________.
shock

305 Safety equipements shall be decided _________. Randomly

Proper
306 Which is not a safety preventive measure __________. selection of
worker

Only
307 Which accidents shall be reported to management ?_________. serious
accidents

Personal
protective
308 Long form of PPE ____________.
equipemen
ts

Managing
309 Safety management is needed for ___________. workplace
safely

310 Which type of work permit is required while working in pipes, tanks and boilers? Hot work

Carrier
between
311 Personal protective equipment is a _____________.
hazard and
person

Arrange
312 Duty of safety officer: ____________. safety
training

313 Which is not a type of work permit ____________. Hot work

Small and
314 Confined space is a ____________. enclosed
area
 Calculate
number of
315 Safety audit means to _____________. accidents
occurred in
year

Safety of
316 Safety policies are framed because of _______________.
employees

Hot work
317 To work with nuclear reactor, type of work permit required is ___________.
permit

318 Maintenance in hazardous area should not be started without----------------------- having food

Rules to be
319 Dos and don'ts at the work station are ____________.
followed

Ensuring fire alarm system back to normal operating condition shall be done Before fire
320
_______________. drill

Flammable
321 Paper and clothes are: _____________. solid
materials

Avoide fire
322 Objective of fire drill is to ___________.
in industry

323 Accident affects ___________. Worker

Chemical leakage, poor electrification, weak machine foundations are the causes of
324 worker
accidents due to ____________.

Stress in
work, un-
325 Causes of accident due to worker are _______________.
necessary
daring
 On
constructio
326 Land sliding is a type of accident _____________.
n site,
mines

Mobile,
helmet,
327 Tools required for safety are: ___________.
safety
shoes

Designing
328 Safety management is a department for ___________. policies
about sale

Human
329 Fire hazards are ___________.
hazards

Once in a
330 Fire drill shall be done ___________.
week
Due to
331 Accident due to unsafe workplace is ____________. manageme
nt

Property,
332 Industrial accident causes damage to ___________. material,
human

Internal
333 Injury without showing external signs: _________.
injury

Firing the
334 Fire drill is carried out to __________.
furnace

335 Natural causes of accidents are: ___________. Earthquake

Collapsing
336 Mining accidents are because of ___________. of soil
layers
 Death of an
337 Fatal accident results in ______________.
employee

Expecting
338 Safety management concentrates on __________.
accidents

339 As per safety procedures, compressed gas cylinders may be moved ______________. By rolling

340 Using a tool without proper sharpening is ___________. More easy

Operational
safety and
341 Long form of OSHA ____________. health
administrati
on

Safe
342 Under occupational health the employer is responsible for providing a _____
workplace

Improper
343 Unsafe physical condition refers to -------------
guardr

Emergency
344 Safety training includes _____________.
information

Safety
345 Workplace safety requirements are ________. labels and
signs

Mechanical
346 Safety standards focus on _________________.
Hazards

Prevent
347 Objective of safety management is to ______.
accident

Death of an
348 Fetal accidents result in: ___________.
employee
 Record the
349 After the fire drill, supervisor has to________. evacuation
time

Head
350 General safety norms include____________.
protection

Safety
training
351 Promoting safety awareness does not consist of the following _________.
programme
s

Manageme
352 lack of concentration is the cause of accident due to ______.
nt

Poor
353 Unsafe working conditions :_______. workplace
layout

Production
354 Effect of accident on Industry is _________.
stoppage

Plant
355 SOP for an activity is prepared by -----------------
manager

356 Example of Chemical Hazards___________. Acid

Thermal
357 Proper storage of flammable liquids prevents_____.
hazards

Closure of
the doors
358 During a fire drill, supervisor has to monitor__________.
after exiting
rooms
 decentraliz
359 Safety management ensures --------- compliances from all location.
ed

Unsafe
360 Which one of the following can be considered as unsafe act?.
speeds

Lack of
361 Which one of the following is not included in the causes of accident due to worker? concentrati
on

Bad habits
362 Following is not included in the cause of accident due to management?
of worker

363 Who may be responsible for accident? Worker

364 Who is responsible for unguarded moving parts? Workers

Which one of the following is not included in the causes of accidents due to unsafe Chemical
365
working conditions? leakages

366 Which one of the following is not included in the causes of accidents due to nature? Floods

367 Who gets affected directly or indirectly due to accidents? Employee

Which one of the following preventive measures an industry should adopt to avoid Safety
368
accidents? provision

permanent
369 An accident that disables the affected worker forever is a :-----------------------------
accident

Hospitalizat
370 What occurs in fatal accident?
ion

371 If affected worker is not recovered within 48 hours, then which type of accident is it ? Minor

Injury to
372 Which one of the following is not the effect of accident on worker.
body
373 Which one of the following is not a part of the immediate cause of accident: Unsafe act

374 Floods, earthquakes, and tsunami are causes of accidents due to __________. workers

375 Which factor does not cause accidents due to dangerous machines? Boiler

376 An example of wrong layout or design of working place... :__________. Congestion

Safe
377 House-keeping refers to -------------- material
handling

378 Safety management deals with :__________. Loss of life

Hand
379 Get the odd one out: __________.
gloves
Improper
380 Which one of the following is contributory cause of an accident? material
handling

381 In a minor accident, the affected worker is recovered within ___________. 48 hrs

Overtime
382 Management is responsible for ___________.
work

Chemical
383 The cause of accident due to unsafe working conditions: _____________.
leakages

384 Which one of the following is the cause of accident due to worker. Floods

385 Who gets affected directly or indirectly due to an accident? ______________. Worker

Lack of
386 Which one of the following is the cause of accident due to management concentrati
on
 Accident in
the
387 Internal accident means an ____________. premises of
the
company

388 Example of Fire Hazards are: ___________. Smoking

389 Faulty electrical equipements may cause ___________. Fire hazard

Drilling in
390 Fire drill is ___________.
fire

Before doing fire drill operation,communication should be established with Fire

391
____________. marshal

392 The fire triangle does not include-------------- Oxygen

393 To give practice of evacuation in emergency -------------- is done. Fire grill

Work
394 Documented format that authorizes specified people to work under conditions is a
License

Safe
A document that sets out the logical sequence of steps to perform an activity is
395 operating
known as -----------------
practice

Risk,
396 Work permit sets out the ------- required to be taken to do work safely under---------
permission

High risk
397 Work permit is given at ____
areas
High
398 Work permit is essentially obtained at __________. voltage
work

Complex
399 Work permit is not required in case of ____________.
machinery
400 A person authorized to keepworkplace safe is: Issuer

Safe work
401 Safety management does not ensure
place

Stress in
402 Get the odd one out:
work

403 Work permit does not involve following person ------- Issuer

Safety
404 Safety procedure includes: ____________.
training

Loss of time
in assisting
405 Find the odd one out:
injured
workers

Medical
406 The following is an indirect cost of accident ___________.
expenses

407 The following is/are physical hazard agents ______________. falls

Work
area,materi
408 Check list for job safety analysis consist of ____________. al,
machines,
tools

Which one of the following is not an accident based on the place of accident? Constructio
409
__________. n accident

For household wiring and small units, the following should be used for safety measure
410 MCB
________.
Which one of the following is generally provided with limit switch to prevent motion
411 Hoist
beyond preset limit.
 emergency
412 The following are used as safety devices in machines ____________.
stop

413 Class-A fire consists of fire due to _________. Wood

414 Water is used to extinguish _____. Class-A fire

415 The following class of fire occurs in electrical equipment ___________. Class-A fire

416 The following extinguisher is suitable for fire due to cotton Water

417 ________is best suited for extinguishing oil or flammable liquid fire. Soda acid

Punish
hardly to
worker so
that he
418 Purpose of Negative motivation during disciplinary action is to _____
wont do
such
mistake
again

419 which of the following is not form of non-verbal communication posture

Duration
from Sun
420 A day according to factory Act is .....................
rise to Sun
set

Which of the following Provisions of Factory Act provides for First Aid facility at work
421 Welfare
place ?

According to provisions of Factory Act, provision of Canteen becomes necessary in the

422 100
factory when the number of ordinarily employed workers is more than ...................

According to Factory Act, the working women in factory can avail the facility of
423 Three
Creches for their children with age below ................. years.
 which of the Factory provision provides for the constitution of "Site Appraisal
424 Welfare
Committee" ?

Which of the following provision of Factory Act provides for "Artificial

425 Welfare
Humidification"?
The ceiling of number of working hours per week for adult worker according to
426 Thirty Six
Factory Act is ........... hours.
According to provision of working hours of Factory Act, the interval for rest after
427 Thirty
continuous work of not more than five hours is ............... minutes.

Ten to
428 The age of young person according to Factory Act lies between .......................years.
Fourteen

According to Factory Act, the young person working in factory has to Birth
429
carry ........................ during working. Certificate

A canteen
A Factory ordinarily employs 165 employees out of which twelve are women. Select for
430
the correct welfare provisions according to factory act from the following options. employees
is needed.

Select the correct form of Light at work place as per health provision of factory act Fluoroscent
431
from the following options. light

Employee
In a factory lubrication of prime mover part is needed. Who among the following are who is a
432
not permitted for this work? young
person

An underground work place employs a cage lowered and lifted by hoist.. Which of the
Three
433 following is the correct frequency for thorough examination of the hoist mechanism
Months
by Chief factory inspector?

434 Select the odd one from the following; Winch

 Operations
Under which of the following cases, appointment of safety officer becomes involve risk
435
compulsory according to safety provisions of factory Act; of bodily
injury

Select the correct Chapter of Factory act applicable to launch prosecutions against
436 Chapter II
factory-owners; from the following.

Working
According to Factory Act, a worker is entitled for over time under which of the more than
437
following cases? nine hours
a day

Select the correct time slot in which women employee can be employed under Any of the
438
normal conditions according to provisions of Factory Act. three shifts

Chapter
439 Select the correct chapter of Factory act from the following for penalizing a factory.
Nine

Finalize the
work
440 The duty of works committee in Industrial disputes Act is to ................................ procedures
in the
factory

Inspection
The conciliation officers appointed as per the provisions of Industrial disputes act of Accident
441
have the duty of ..................................... site in
Factory
 Independen
t member
The members on board of conciliation set up under the provisions of Industrial
442 appointed
disputes Act are..................
by Labour
court

Labour court constituted as per the provision of Industrial Disputes Act is headed Presiding
443
by ............................. Officer
Labour court constituted under the provision of industrial dispute Act adjudicates Fifth
444
industrial disputes listed under ............................. Schedule

The third
The industrial Tribunal constituted as per the provision of Industrial Disputes Act has
445 schedule
Jurisdiction over the disputes falling under ..............................
only

The condition for disqualification of the presiding officer of Labour court / Industrial Age above
446 Tribunal / National Tribunal despite fulfilling judicial eligibility criteria sixty five
is .................................. years

According to Industrial disputes Act, grievance redressal Committee becomes

447 Hundred
compulsory when the number of workmen exceeds ..................
Three
According to Industrial disputes Act, an award in regard to an industrial dispute has to
448 hundred
be enforced within a maximum time limit of .............................days.
sixty five

The appropriate section of Industrial disputes act applicable to matters related to Section 22
449
strikes and lockout is ....................................... and 23

Lock out of
450 Identify the unfair labour practice from the following;
factory

An electrician after an accident at work place loses his capacity to perform the duties
Total and
451 of electrician for one month. Under which category, the disablement can be
Permanent
classified?

A minor according to Workmen Compensation Act is equivalent to which of the

452 Adolescent
following identity of Factory Act?
 How much compensation is due in case of an accident in a factory resulting in total Two month
453
disablement of worker for two days? wage

The authority to settle workmen compensation issues as per the provision of Presiding
454
workmen compensation Act is ...................................... Officer

In case of any appeal against an order by commissioner of Workmen compensation Industrial

455
Act, the party has to approach ............................... tribunal
100%
Complete deafness due to injury in an accident deprives the workmen
456 earning
of ................................
capacity

Increases
According to provision of workmen compensation Act, the multiplying factor for
457 with age of
working out the lump sum compensation .......................................
workmen

Occupational diseases are listed in schedule ................ of workmen compensation

458 One
Act.

Temporary
459 The schedule III of workmen compensation Act enlists ......................................
injuries

House rent
460 Which of the following is not included in the wage of the employee ?
allowance

461 Minimum Wage comprises of how many components? Five

462 How many classes of employment are there in Maharashtra? Three

Labour
463 Adherence to the provisions of minimum wages Act is verified by ............................. Commissio
ner
 The clerical category of employment is equivalent to which of the following
464 Semiskilled
categories?
In case it is noticed during factory inspection that the drinking water facility is located
465 very close to wash rooms, then the factory has defaulted under which of the following Safety
provision of Factory Act?

Canteen
There are 162 employees in a factory. The workers after working for four hours, break facility as
466 for lunch. They assemble at the open space in shop floor and eat their lunch. In the workers eat
above narrative, which of the welfare provision of Factory Act is violated? at work
place.

Lunch break is provided after four hours of work in a factory and the workers are
467 instructed to report back to work in twenty minutes for the post lunch session. In the Welfare
above narrative, which provision of Factory Act is violated?

An employer decides to withdraw the transport facility given to the employees. He

Authorities
gives a one month notice to employees and offers to compensate them with
468 under the
allowance to cover travel expenditure through public transport. Which provisions of
Act
industrial disputes Act support this Act of employer?

An employee retired from a factory has a dispute with the management regarding his Industrial
469
gratuity amount. Which authority he has to approach for steelement of the issue? tribunal

PROCEDUR
E, POWERS
An employer is active in the trade union activities. The employer transfers him to AND
470 another location of the factory with an intention of distancing him from the trade DUTIES OF
union. Identify the provisions of Industrial dispute Act applicable. AUTHORITI
ES and First
Schedule

A worker while carrying out his work in a factory meets with an accident resulting in Permanent
the loss of his thumb in his right hand. According to the provisions of workmen Total
471
compensation Act, the injury to the worker can be classified disablemen
as ..................................... t
 A worker of a maintenance contractor engaged in servicing of exhaust fans in the No, as he is
shop floor meets with an accident and is totally disabled temporarily. According to from the
472
provisions of Workmen compensation Act, is the employer of the factory is liable for contractor's
compensation to the maintenance worker? employee

When
Employer
fails to send
Under which of the following cases, an employer is liable for penalty as per the statement
473
provisions of Workmen compensation Act? on accident
to
commission
er

A worker in a factory has eight hours of work in an ordinary day of work. However, on No, ashea
a particular day, the worker finished the work assigned to him in six hours and leaves has not
474
the work place as no further work was assigned. Is the worker eligible for full day worked for
wage? eight hours

Wage of
A worker in a factory works as skilled employee for half day and semi skilled semi skilled
475 employee for rest of the day as per the requirement of work place. Which of the worker for
following wage can be correct for the worker? the whole
day

This is a narrative about a factory having 300 workers out of which 70 are women.
The workers have to bring their lunch as there is no canteen facility. One woman has
Safety and
476 a son aged 12 years and she has requested for permission to accommodate him in
Health
Creche after his school hours. Her request is rejected. Identify the provisions of
Factory Act that are violated.
 Health -
Ventilation,
Select the correct match of Provision and the corresponding condition from the
477 Safety -
following;
Protection
to eyes

Not
necessary
The manufacturing process in a factory involves large number of risky operations. The as the
478 number of workers in the factory is six hundred forty six. Decide whether there is number of
necessity for the appointment of a safety Officers in the Factory. employees
is less than
Thousand

Site
appraisal
A factory undertakes manufacturing process classified under the hazardous. Identify
479 Committee
the condition under provisions of Factory Act is applicable to the factory?
appointme
nt

Calculate the available leave with wage as balance of a worker from the following
480 data. He has worked 240 days per year for four consecutive years. He has availed 14 48 Days
days of leave with wage during the four years of his service.

There is no
provision
Identify the correct statement applicable to the narrative below; "A worker working in
like this,
a factory having 45 workers has a grievance to be addressed. He approached the
the
grievance redressal cell in the factory with his complaint. The grievance redressal
481 employee
committee gave its decision in three weeks. However, the employee was not satisfied
has to
by the decision and approached the employer who disposed off the grievance after
approach
five weeks."
Labour
court.
 Non
The workers of a Factory have a dispute referred to Conciliation board. The
settlement
proceedings of the board are concluded and the settlement has not been arrived.
of dispute
482 Hence the workers proceed on strike from the next day of conclusion of conciliation
in
procedure. In the above narrative, identify the violation of provision of industrial
conciliation
dispute Act.
process.

Full salary
A factory employing about 50 workers continuously for more than one year is facing
for the
slow down. In view of the situation, the factory lays off the workers for a period of 15
483 entire
days after which the factory is expecting fresh orders after 15 days. In this situation,
fifteen days
the workers of the factory are liable to .........................
of lay off

Yes, half of
A worker in a factory having continuous service of more than one year is laid off by his total
484 the management as he was slowing down production as per directives of trade union wage
instructions. Is the worker liable for lay off compensation? before lay
off

Notice for
retrenchme
nt in
prescribed
Select the appropriate condition for retrenchment of worker with more than one year
485 manner is
continuous service.
served as
per
Governmen
t guidelines

Wrongful
486 Which of the following acts can be classified as unfair labour practice? dismissal of
worker
 Widowed
In case of death of a worker in a factory, who among the following are eligible as
487 Mother of
dependent to receive the compensation?
worker

Forty
percent of
monthly
In case of death of a worker in a factory, the amount of compensation to the wage of
488
dependent of worker is calculated by which of the following method? worker
multiplied
by relevant
factor

The
relevant
factor
Select the correct fact from the following in relation to the relevant factor used for increases
489
calculating amount of compensation using the monthly wage. with the
age of dead
/ injured
worker

Forty
percent of
monthly
In order to calculate the compensation amount of a worker injured permanently with wage of
490
total disablement, select the correct methodology from the following. worker
multiplied
by relevant
factor

The award by commissioner appointed as per the provision of Workmen

compensation Act has divided the compensation among the number of dependents. Industrial
491
Some of the dependents are not satisfied with the division. Suggest the authority for tribunal
appeal against the compensation award.
 Pay
compensati
on equal to
forty
Which of the following is correct to decide the compensation claim by the family of percent of
492 dead worker. The worker died on account of fall from high platform as he had not monthly
fastened safety belt. wage of
worker
multiplied
by relevant
factor.

Separate out the injury which does not come under permanent total disablement Loss of
493
from the following. both hands

Suggest the factor which controls the compensation amount for a worker in case of Loss of
494
permanent disablement which is not total. limbs

Loss of
thumb -
Loss of four
fingers in
The correct option among the following arranging the injuries in the descending order
495 one hand-
of the percentage loss of earning capacity is ....................................
Loss of all
toes in one
leg- Loss of
one eye

Variable
Dearness
496 Frequent revision is necessary in which of the following wage component?
Allowance
(VDA)
 For
violation of
According to minimum wages Act, the employer is liable for penalty and punishable Scetion 13
497
with imprisonment under which of the cases? on fixing
hours of
work

verbal and
498 Which of the following is not a part of motivation non verbal
motivation

499 These factors affects the workers motivation Attitude

500 Which of the following is not an example of positive motivation bonus

501 find odd thing out with respect to type of motivation pension

502 find odd thing out with respect to type of communication memos

503 which of the following is a form of written communication? circular

motivationa
504 which of the following are not the characteristics of personal counselor
l approach

complexity
505 Possible mistakes can be predicted by using of used
technology

An industry is selling a product for Rs. 10 per unit. The fixed cost for assets is Rs.
506 40000 with variable cost of Rs. 6 per unit. How many units should be produced to 8000
break even?

reduce
507 laying disciplinary standard in overall working helps to _______
lossed
 laying disciplinary standards through way of disciplinary action is an example of which intrinsic
508
type of motivation motivation

Award
509 Which are the possible ways of laying disciplinary standards disciplined
practices

510 Controlling is _____________ function Primary

Accomplishi
ng
511 Controlling helps in _________-
organizatio
n standards

Reduce
delay in
512 The objectives of quality control activity is to not to _____
material
receiving

Feedback
from
513 External sources of information to quality control department includes maintainan
ce
department

514 In controlling process the standards can be _______ term Qualitative

Revenue to
515 Quantitative standards in setting performance standard can be in terms of ________
be earned
 Cost to be
516 Qualitative standards in setting performance standards can not include ___
incurred

View past
performanc
e of worker,
ask them
reasons and
517 Methods of measurement of actual performance does not include ______
stop their
salary so
that they
will leave
company

Fixed cost /
selling price
per unit -
518 Break even point in break even analysis can be calculated as ____
variable
cost per
unit

point at
which their
519 Break even point in break even analysis means _____
is no profit
no loss

with the help of break even analysis we can determine relationship between cost and
520
__________ profit only

There is no
loss and no
521 Which of the following are characteristics of Break Even Point ?
profit to
the firm.

Given selling price is Rs 10 per unit, variable cost is Rs 6 per unit and fixed cost is Rs
522 500 units
5,000. What is break-even point?
 Total
expenses =
523 At breakeven point ____
Total
revenue

Total
revenue
524 The breakeven point is obtained at intersection of ___
and Total
cost line

loss
525 Analysis which focuses on firms profitability is classified as _______
analysis

According to factory act, all inside walls and partitions, all ceiling tops of rooms,
526 7
passage and staircase to be repainted once in ..... years

Ventilation
and
527 Which of the following is not a provision of Factory Act?
temperatur
e

A factory should employ a welfare officer if it is having minimum ....... number of

528 150
workers

Parts of
According to factory act, which of the following part should be securely fenced by electrical
529
safeguards. generator,
motor etc.

A worker will get overtime wages at the rate of twice his ordinary rate of wage, if he
530 48
works more than ...... hours in any week.

531 ------------ includes cleanliness in work area and rest area. SOP

---------- is a legal document that provides logical sequence of steps to perform an

532 PPE
activity.

533 It is not necessary to report -------- accidents to management. Reportable

If a Occupier or Manager fails to produce registers or other document on demand by

534 Inspector and prevents any factory worker from being examined by the Inspector he Rs. 10000
will be punishable with.......

15 th
535 The government of India has set up the second national labour on ................. December
1999
 Poor
536 ---------------- is an example of unsafe working condition. discipline at
workplace

537 Carbon dioxide is not used for which class of fire? class A

Directorate
of Goods
538 DGMS stand for ........
for Mining
Safety

Economic
539 Which of the following is a cause of dispute:
cause

Terminatio
n of the
540 Lock-out means:
service of
worker

Voluntary
retirement
541 Retrenchment does not include.....
of the
worker

The work committee shall be formed in any industry that have employed
542 100
minimum .......... workers in preceding 12 months.

40% of the
total of his
A worker having more than one year of continuous service under an employer, if is basic wages
543
laid off, shall get compensation equal to .............. and
dearnessall
owance
 According to Minimum Wages Act, government may provide a day for rest in every
544 6
period of ..... days

Carrying
545 Which one of the following activity does not require a work permit? tools to the
tool room

546 Get the odd one out: Issuer

To finish
547 The sole purpose of work permit is: the work
quickly

548 The fire drill should be conducted on a : Holiday

Small fire is
549 With reference to a fire drill, which one of the following statement is incorrect? created in a
fire drill

550 Get the odd one out: Oil

Fire
involving
551 Cooling effect of water is essential for: ordinary
combustibl
e matter

Fire
involving
552 A blanketing effect is essential for: ordinary
combustibl
e matter

Fire
involving
553 It is necessary to dilute the burning gas for: ordinary
combustibl
e matter
 Fire
involving
554 Special extinguishing medium is essential for: ordinary
combustibl
e matter

Fire
involving
555 The electrical nonconductivity of the extinguishing media is important for: ordinary
combustibl
e matter

Nitrogen
556 Get the odd one out:
oxide

Improper
557 Which one of the following is not a mechanical hazard:
use of tools

Minimises
discomfort
558 Which one of the following is not applicable to Good housekeeping:
to
employees
option b option c option d OPTION

15th 26th
1st April
August January B
1949
1947 1950

None of
worker occupier C
the above

Penalty
for None of
occupier B
instigatio the above
n

100 200 250 D

Section None of
Section 5 B
27 the above

None of
Medical Transport C
the above

Indian Indian None of

D
boiler act wage act the above

11 10 18 D

Fine of Rs Fine of Rs None of

B
100000 200000 the above

Three
Two year Five Year C
year

15 10 30 B

Machinar Equoipme All of the

A
y nt Above
13.2 4.2 15.2
C
cu.met cu.met cu.met

48 40 45 B
 There
must be
ten or
There There
more
must be must be
workers
manufact an
where the
uring electronic
manufact
process data D
uring
being processin
process is
carried on g units
being
at the are
carried on
premises installed
with the
aid of
power

Manufact
All of the
uring Workers B
Above
Process
25 30 40 C

9 10 11 9

The
Inspector None of
Occupier A
of The the above
District

The
Labour
Human
Departme
Resources All of the
nt of the C
Departme Above
State
nt
Governm
ent

1947 2019 1965 B

Work
Adjudicati Negotiati
Committe
on and on and
e and D
Arbitratio Adjudicati
Industrial
n on
Tribunal
Industrial
Employm
Industrial
ent Factories
Disputes C
(Standing Act, 1948
Act, 1947
Orders)
Act, 1946

Indian
Minimum All of the
factory A
Wges act Above
act

Workmen
Industrial None of
Compens B
Dispute the above
ation

Standing
Wage Industrial Labour
C
Board Tribunal Committe
e

Appropria
Conciliati Arbitratio te
B
on n governme
nt

Conciliati
on
Closure Award D
Proceedin
g

workmen Employer
All of the
and and D
Above
workmen Employer

Industrial Conciliati All of the

D
Tribunal on Board Above

Governm All of the

Lawyer C
ent Above

final arbitratio
determin n award
Both A &
ation of under D
B
industrial Section
dispute 10A
 When
demand
made for
alteration
When the
When of
lock-out is
closure is condition
in C
a s of
disguise
pretence service of
of closure
employee
s in a
cooperati
ve society

The
The
Employee The
Employee
s’ Industrial
s’ C
State Disputes
Provident
Insurance Act
Funds Act
Act

District Supreme None of

A
court court the above

Chairman
Chirman None of
and 2-4 B
only the above
members

5 1 3 C

7 days 180 daye 30 days D

20 18 19 A

6 weeks 1 week 4 weeks B

25A 25-FFF 26 C

Permane
badali All of the
nt C
workman above
workmen
 unmarrie
minor
d All of the
legitimate D
legitimate above
son
daughter

None of
18 20 B
the above

150% 100%
monthly monthly
wages wages
None of
multiplied multiplied A
the above
by the by the
relevant relevant
factor factor

All of the
Day Month D
above

None of
100 50 B
the above

None of
25 100 A
the above

50 70 90 D

50 40 100 B

variable
wages salary A
pay
Compesat All of the
Payment B
ion above
Compens
salary Basic Pay D
ation

Higher
Higher
the
the rank
efficiency
of
of All of the
worker, D
worker, above
higher is
higher is
compensa
compensa
tion
tion

working All of the

effort D
condition above
 5000 2000 2150 B

variable base and

All of the
pay and variable C
above
benefit pay

Industrial Workman Minimum

Dispute Compens Wages C
Ac ation Act Act

partial major
None of
disbleme disbleme B
the above
nt nt

21 days 1 day 1 month D

Deductio
Deductio Deductio n for
n for n for payment
payment Payment of D
of Income of uniform
tax insurance and
property

1% 3% 10% C

12 9 7 A

adolescen None of
workmen B
t the above

oadolesce None of
Adult C
nt the above

None of
Child workmen B
the above

All of the
wages Mobadla B
above

Monday Friday Saturday B

10 11 12 A

Governm All of the

Employer D
ent above
Industrial Workman Minimum
Dispute Compens Wages A
Act ation Act Act

None of
Chairman Occupier C
the above

20 30 31 B

8 12 16 A

Work on
Facing of near strikes
machineri machiner and lock- D
es y in out
motion

Drinking
Spittoons Lighting C
water

15 16 19 A

Workmen
None of
Compens Factory C
the above
ation

60 90 15 B

24 26 14 D

good
unsafe
concentra All of the
act of B
tion on above
worker
the work

1,4,2,3 4,1,3,2 1,4,3,2 C

3 1 4 D

Controllin
Directing All above B
g
 checking
to see
how
developin
recruiting actual
g rules
skilled performa
and D
employee nce
regulation
s compares
s
with
standards
.

3&4 2&4 2,3&4 B

1,2,3,4 2,1,3,4 2,3,1,4 B

Controllin Organizin
Directing B
g g

Planning Directing
Planning
and and
and C
Controllin Controllin
Staffing.
g g

Setting
Giving
Explaining performa
assignme C
routines nce
nt
standards

Responsib
Authority Directing C
ility
. Middle
Superviso HR
level C
r Manager
manager

Controllin bringing
Improving
g the simplicity
the
process in
efficiency A
and cost accomplis
of group
of hing set
only
product goal

2&3 2&4 1&3 A

 get
desired
fulfill the results as
requirem avoid per set
ents of material standard
D
vision and waste and and
mission of profit increase
firm in
productivi
ty

2,3,4 1,3,4 1,2,3 D

get clarity
to get the
help in in
idea of
setting performa
volume of D
the nce and
work to
standards achieve
be done.
target

demonstr
showing
ating use
finished
of tools all above. all above.
job to
and
worker
machines

Controllin Managem
Directing B
g ent

forecastin
supervisin leadershi g and
D
g p managem
ent

Organizin Coordinat
Staffing A
g ing
lack of
clarity
and lack of
complete confidenc
physically
ness in e and B
not fit.
order knowledg
issued by e
superviso
r

Leadershi Communi
Directing. B
p cation

Cost of
None of A Both of A
Living B
&B &B
allowance

2&3 3&4 2&4 3&4

2,3&4 1,2,3 & 4 1,3&4 1,2,3 & 4

Superviso
Quality None of
r correct A
Policy the above
decision

Order
with
clarity, Good
Knowledg
complete salary C
e and skill
ness and package
having
feasibility
Complete
Reduce
ness of
heavy All above D
work in
rejection
time

2&3 3&4 4&1 C

Allowing
Personal him to
Helping in
counselin take leave C
his work
g to get
refresh

advise the
teach and
troubled
trained Come
employee
the closer to C
to reduce
employee employee
his
s
anxieties

1&2 2&4 3&4 B

Personal Personal
Personal
counselin controllin B
Directing
g g

comparin
g actual
analyzing and setting
C
deviation standard standard
performa
nce

controllin
analyzing
g all above A
standard
standard
Measure
ment of Taking
Analyzing
actual corrective B
facts.
performa action
nce

provide
gravience
feedback participati
redressal
to ve B
procedur
subordina techniues
e
tes
Reduces
It provide
chances
permona All of the
of D
nt record above
misinterp
for future
retaton
Decision Communi Controllin
B
making cation g
Personal
communi controllin
counselin B
cation g
g

inferiority
he is
complex
facing
is all above D
personal
develope
problem
d

Strict Personal
monitorin counselin Discipline C
g g

2&3 3&4 1&4 A

Workmen
Industrial
Compens Factories
Disputes D
ation Act Act 1948
Act 1947
1923

The
Workmen
Industrial Minimum
's
Disputes Wages B
Compens
Act 1947 Act 1948
ation Act
1923

10 15 20 D
The
The Fifth The Third
Second B
Schedule Schedule
Schedule

Relief to
Accumula Breakdow an
tion of n of employee
D
excess machiner from his
stocks y monoton
ous job

Discharge
all of the
Lay off or B
above
Dismissal

Give
Separatin rewards
Positively g or and
motivate removing recognitio
the the n to C
employee employee discipline
s. from the d
pay roll employee
s

Effectively Help
realize or employee Wealth
attain the s to learn creation
objectives the and D
of the requirem expansion
organizati ent of of plant
on their job

Non
Program Major Strategic
D
med Decision Decision
Decision

Planning Directing
& & None of
A
organizin controllin the above
g g
Decision Controllin
Designing B
Making g

Responsib
Quality of ility of
None of
Superviso Top level A
the above
rs Managem
ent

Vertically
Both a & None of
Downwar C
b the above
d

Gang First Link Speed

A
Manager Manager Manager

Gang First Link Speed

A
Manager Manager Manager

Time Gang
Foreman B
Keeper Manager

Over time Minimum Lumpsum

C
rate time rate amount

Sensor,
Communi
Actuators Transduc
cation
, Control er,
Network,
Unit, Transfor A
Decoder,
Sender, mer,
Encoder,
Receiver Control
Receiver
Unit

Managem
Sharehold Customer
ent of the B
ers s
company

Forward
Backward as well as None of
C
looking backward the above
looking
 Judges
Boosts
accuracy All of the
employee D
of above
morale
standards

assigning
of Fire the
additional permissio worker
workers n for who
D
and overtime failed to
equipmen work achieve
t to the target
project

Participati
Managem Critical
ve
ent by Path B
Managem
Exception Method
ent

Judging Accomplis Making

accuracy h efficient
A
of organizati use of
standards onal goals resources

The The need

individual Leadershi for
managers p & efficiency
C
and their Motivatio &
responsibi n effectiven
lities ess

Operation
Budget BEA A
al Audit
Break
Statistical All of the
Even D
Data above
Analysis

Concurre Feedback Advanced

A
nt Control Control Control

Controllin Organizin Coordinat

B
g g ing
 Motivate
Improper the
Supervise selection subordina
too of tes for D
closely subordina active
tes involvem
ent

Give a
To open chance to
To
up for subordina
provide A
communi te for
feedback
cation developm
ent

Communi
An An
cation B
assessor effector
network

Operation
Both (a) None of
al Control B
and (b) the above
System

Managem
Training ent Leading C
Control

Defective
process
and
Obsolete physical Defective
Machiner condition Machiner A
y of y
physicale
quipment
s

Product
Leader Situation B
or Service

Participati
Managem Critical
ve
ent by Path B
Managem
Exception Method
ent
1,4,2,3 1,4,3,2 4,1,3,2 D

Drives Goals Wants A

Preventiv Tactical Strategic

A
e control control control.

No as
No as
there is No as
Banking
no finance
comes
productio sector has A
under
n Activity different
finance
in regulator
ministry
banking

Decision- Controllin
Planning C
Making g
Communi All of the
Direct D
cate above

Operation Administr
Mid-level
al ative
decision B
decision decision
making
making making

Decoding Feedback Receiver A

Physiologi
Esteem Safety A
cal
 A leader
maintains
personal
A leader
relations
not only
and helps
commits
followers
his
in
followers
fulfilling
to
their
organizati
needs. He
onal goals
provides
but also
needed All of the
pools D
confidenc above
needed
e, support
resources
and
, guides
encourag
and
ement
motivates
and
subordina
thereby
tes to
creates
reach the
congenial
goals.
work
environm
ent.

Displaying
on the
notice
board or Firing an
Installing
in the employee
award or
company for giving
certificate
news suggestio D
for best
letter ns for
performa
about the improvem
nce.
achievem ent
ent of
employee
.
Motivatio Directing Motivatio
n& & n&
A
Controllin Controllin Organizin
g g g

influencin
g people
towards
the A&B None of
C
achievem both the above
ent of
group
goals

Mc Fred
Dubin B
Farland Luthans

a process a process
of of setting
None of
directing goals for A
the above
people to workers
action to action

Formal, Informal, Informal,

Upward, Horizonta Horizonta D
Verbal l, Verbal l, Verbal

Formal, Informal, Informal,

Upward, Horizonta Horizonta B
Verbal l, Verbal l

Informal,
Formal, Informal, Horizonta
Upward, Horizonta l, A
Verbal l, Verbal Downwar
d

Misleadin
disciplinar All of the
g A
y action above
standards
 to
respond
quickly to
giving
customer
employee
requests All of the
s the D
by giving above
responsibi
authority
lity
and
responsibi
lity

Workmen
Industrial 's Minimum
Disputes compensa Wages C
Act 1947 tion Act Act 1948
1923

has the
leadershi
works
p style
with
most
managers
appropria none of
and C
te to the the above
employee
situation
s to make
and the
decisions
employee
involved

managem leadershi
directing. D
ent p

Team All of the

Initiative D
Work above

Workmen
's
Health Safety C
compensa
tion
Punishme
Punishme
nt and Punishme
nt cannot
reward nt can
be B
are both never be
reinforce
reinforce fair
ments
ments.

Variety of
approach
Quick Time
es to find
decision required D
possible
making is more
problem
solutions

Controllin
Planning Staffing B
g
Span of Span of
dSpan of
manpowe organizati A
functions
r on

Use the
Use
Ask for same
positive
performa methods
reinforce
nce and of B
ment, and
set reinforce
generalize
standards ment for
it
everyone

Attitude,
interests
Attitude, Attitude,
and
interests needs A
working
and salary and salary
condition
s

Allow Make the Enforce

employee disciplinar policies
to speak y process and rules
D
for the as formal with
others as consisten
involved possible cy

Guidance Constrain
All of the
and t and D
above
direction restraint
Leadershi Delegatio Controllin
A
p n g
Break-
Budgetary All of the
even D
control above
analysis

Loss by
Poor All of the
poor D
listening above
retention

Market Economic All of the

D
changes changes above

giving
explaining setting
assignme A
routines standards
nts

organizin controllin
directng C
g g

directing planning organizin

and and g and
B
controllin organizin controllin
g g g

organizin controllin
directing C
g g

providing
leadershi
supervisin
p and
g all of
motivatio D
subordina these
n to
tes
subordina
tes

boosting decreasin
the g the
morale of productivi all of
B
the ty of these
subordina subordina
tes tes

controllin organizin
directing B
g g
coordinati controllin
planning C
ng g
 long
policy public
range A
making relations
planning

all of
middle lower C
these

Avoid Create Increase

confusion problems work load
B
among to of
workers workers workers

it cannot
it occurs
be
in it occurs
learned in D
sequentia over time
the
l chains
classroom

by a
based on problem
by fate C
judgment solving
process.

discovery analysis
of of all of
D
alternativ alternativ these
es es

In written In All of the

D
format meetings above

when
adequate
when the
time is
level of
available All of
stress is D
for these
appropria
consideri
te
ng a
problem

knowledg motivatio
effect on
e n of the A
morale
available members
more less
less
uncertainl uncertainl
uncertainl
y and y and
y and less
greater greater B
reliance
reliance reliance
on
on on
judgment
judgment judgment

place
decision authority
making at avoid and
the duplicatio responsibi
highest n in the lity B
level it chain of should be
can be command clearly
efficiently defined.
handled

personal attitudes
work
aspiration and A
habits
s values

to discuss
to identify way in
to identify
candidate which
psycholog
for performa B
ical
promotio nce can
problems
n be
improved

employee
employee none of
performa B
relations these
nce

critical forced
None of
incident distributin A
the above
method g method
 proving
adequate
communi
leadershi
cating
p and All of
with D
motivatio these
subordina
n to
tes
subordina
tes

it cannot
it occurs
be
in it occurs
learned in D
sequentia over time
the
l chains
classroom

Long-
policy public
range A
making relations
planning

operation operation operation

s are s are s are
simple simple complex
and and and D
organizati organizati organizati
onal level onal level onal level
is low is high is high.

measurin
g
initiating providing
performa
operation support D
nce
s resources
against
the plan

controllin communi representi

C
g cating ng
undesired no none of
A
change change these

sender- message-
message-
transmissi transmissi
sender-
on- on-
signal- A
message- encode-
receiver-
decode- receiver-
decode
meaning decode
 there is
not
leadershi
relationsh managem
p and
ip ent is a
managem
between subset of A
ent are
leadershi leadershi
synonym
p and p
ous terms
managem
ent

centralise decentrali
negative
d zed
leadershi B
leadershi leadershi
p
p p

David Mc Kurt
Herzberg A
Clelland Lewin

pride of none of
status C
creativity these

remove
measure
evaluate unnecess
performa C
progress ary
nce
obstacles

measure set measure

performa standards performa
nce, set , measure nce, take
standards performa corrective C
, take nce, take actions,
corrective corrective set
actions actions standards

resources employee quality of

consume performa planning D
d nce process

statistical all of
reports D
data these

cost- objective- Man-

C
oriented oriented oriented.

personal
standards key cases A
objectives
financial budgetary all of
D
control control these

financial productio quality

A
control n control control

motivatio leadershi developm

C
n p ent

Managem Critical
Unity of
ent of Path
Comman B
Exception Method
d
(MBE) (CPM)

informati
informati
on and
a receiver on and D
understan
sender
ding

written oral
body
presentati presentati D
language
on on

nervous respirator digestive

B
system y system system

Performa Both (A) None of

C
nce and (B) the above

Needs to
Important
be Can be
document
understo written C
s can be
od by casually
leacked
receiver

complaint
suggessio s and All of the
D
ns gravience above
s

unity of organizin
follow up C
command g

Observati Hypothesi
Results B
ons s
Affiliation
Safety/
/ Esteem
Security A
Belonging Needs
Needs
Needs
Affiliation
Safety/
/ Esteem
Security B
Belonging Needs
Needs
Needs
 Affiliation
Self
Esteem /
Actualizat D
Needs Belonging
ion Needs
Needs

interactio None of
idea A
n the above

To
improve
To hide
the
To the
understan C
motivate informati
ding of a
on
certain
event

Affiliation
Self Safety or
or
Actualizat Security B
Acceptan
ion Needs Needs
ce Needs
Organizati None of
Team A
on the above

Controllin Motivatin
Planning B
g g

which
which
does not
correct
correct
deviations
the None of
from C
deviations the above
plans
from
after tehy
plans may
occur
occur

Cost & All of the

Quality D
Time above

Measure
Taking
ment of None of
Corrective C
Performa the above
action
nce

Excessive
All of the
Excuses Expectati D
above
on

Controllin Organizin
Directing D
g g

Remuner
Stability Discipline D
ation

Organizin Controllin
Leading D
g g

Organizin Controllin
Directing C
g g

extrinsic positive intrinsic

motivatio motivatio motivatio A
n n n
 non-
extrinsic intrinsic
financial
motivatio motivatio A
motivatio
n n
n

lower medium
high level
level level B
needs
needs needs

Two or
More
Two more D
than two
than two
minor major spot
C
decision decision decision
Communi
Planning Staffing B
cation

four-way one-way three-way

C
process process process

Communi
Sender Receiver C
cator

middle
top level
subordina level
managem C
tes managem
ent
ent

informal general formal

delegatio delegatio delegatio B
n n n

rules & program

schedule C
discipline me

span of span of
span of
organizin supervisio C
activity
g n

3 and 4 2 and 4 2,3 and 4 B

To To
evaluate improve
All of the
employee employee D
above
performa performa
nce nce

Poor
both a None of
workplac C
and b the above
e layout
 Constructi
Fatal None of
on D
accident the above
accident

Don't
Switch off All of the
resent A
fire alarm above
fire alarm

Plant
Training
Safety safety
for safe A
devices inspectio
working
n

Safety Safety None of

C
device provision above

Proper
Training
selection All of the
for safe D
of above
working
workers

Communi
Define Conduct
cate
related fire drill C
evacuatio
policies regularly
n routes

Hospitaliz
Loss of
ation Feeling of
productio D
related insecurity
n
time

Bad
Injury to
Leave for message
body C
recovery to other
parts
worker

Oily
Poor
surface, Suffocatio
electrifica A
slippery n at work
tion
floor

Worker
workers
are not
should None of
permitted A
leave the above
to work at
work site
site
 To
To control
improve All of the
hazards in B
efficiency above
industry
industry

Hot work Emergenc All of the

B
permit y permit above

employee environm All of the

A
demand ent above

Mentally All of the

Alert D
stable above

lack of
Adequate All of the
knowledg A
lighting above
e of laws

Money
Cost of paid for All of
B
time lost treatment above
of worker

Wait for Safely

Don't
superviso reach to
leave the
r's predeter D
place of
instructio mined
fire
ns safe area

Providing Avoiding All of the

C
comfort accidents above

wear wear
gloves helmet All of the
A
and and above
helmet goggles

Flex Cards Cards

board with with
D
with hazard operation
slogan symbol al symbol

White in None of
Loose fit A
colour the above
 Explosion All of
Fire B
of boiler above

As per
according type of
None of
to habit work and C
above
of worker body
exposure

Identifyin developm
Safety
g accident ent of
program C
prone work
mes
areas station

Which
causes
Major All
damage C
accidents accidents
of
machines

Power Pressure
All of the
pipeline pipeline A
above
ends ends

Increasing
Improving None of
productio A
efficiency the above
n

Confined Excavatio None of

B
space n above

Barrier
between
Promotin All of the
hazard B
g hazards above
and
person

Inspectio
Reporting
n of fire All of the
of D
extinguish above
accidents
er

Excavatio Radiograp Videograp

D
n hy hy

Open Auditoriu All of the

A
space m above
 Identify
Decide unsafe
what to condition All of the
C
do after s and above
accident unsafe
act

Legal To
All of the
obligation minimize D
above
s accidents

Excavatio Radiograp All of the

C
n permit hy permit above

enough work None of

A
tools permit the above

Safety Work None of

D
symbols permits the above

During After fire All of the

C
fire drill drill above

Flammabl Flammabl
All of the
e liquid e gas C
above
materials materials

Practice Carry
how to repairs in
All of
behave in fire B
above
emergenc equipeme
y nts

Managem All of the

Industry D
ent above

Unsafe
All of the
Nature working C
above
condition

poor poor
All of
house illuminati A
above
keeping on
In
chemical In mines,
All of the
plant, chemical A
above
productio industry
n industry

Helmet, Goggle,
safety mobile, None of
B
shoes, safety above
goggle shoes

Designing
Designing
policies to
policies to All of the
increase B
avoide above
productio
accidents
n

Natural Workplac None of

C
hazards e hazards the above

Once in a Once in a Once in

C
week quarter an year

Due to All of the

Natural A
worker above

Human, Atmosphe
work re, All of
A
station, property, above
nature trees

External temporar Permane

A
injury y injury nt injury

practice
evacuatin
g
Ceasing All of
buildings C
the fire above
in case of
emergenc
y

All of the
Floods Cyclone D
above

suffocatio poisonous All of the

D
n gases above
 Temporar
Minor All of
y A
casualty above
disability

promotin
Avoiding None of
g B
accidents above
accidents

By By All of the
A
dragging throwing above
More
More All of
dangerou B
accurate above
s

Occupatio Occupatio
nal safety nal safety Occupatio
and and nal safety
D
health health and
administr awarenes health act
ation s

purified
Land Insurance A
water

Insufficien
Improper
t All of the
ventilatio D
illuminati above
n
on

Area
hazards
Safety
and All of
procedur D
safety above
e and PPE
communi
cation

Colour
All of
Alarm coded D
above
systems

Toxic
Chemical All of the
substance D
hazards above
s

Improve
Ensure Non of
productio A
quality the above
n

Injury
Less Permane
without
harmful nt A
external
in nature disability
signs
 Ensure
fire alarm
Reset the All of the
to back in D
fire alarm above
operating
condition

Proper Skill
Minimum
selection developm A
wages
of worker ent

Fencing
Organizin
of rotary
Display of g
and D
banners seminars
moving
on safety
parts

Unsafe
working Natural
Worker D
condition couse
s

poor bad
all of the
illuminati house D
above
on keeping

Faith of
Loss of
workers Loss of
earning A
get skill
member
disturbed

Concerne Supplier
Factory
d of A
inspector
employee machine

Caustic
all of the
substance Paint D
above
s
Chemical Fire Electrical
C
hazards hazards hazards

Assembly Safe
at the evacuatio
All of the
designate n of all D
above
d muster individual
point s
centralize distribute
local B
d d

Adopting
Not using
unsafe All of the
safety D
procedur above
devices
es.

Poor Mischievo
Overconfi
housekee us B
dence
ping behavior

Bad
Faulty
Untrained constructi
equipmen C
workers on of
t
plant

Working
Managem All of the
condition D
ent above
s
Managem Governm
None B
ent ent

Quarrels
Irregular
Suffocatio among
floor D
n at work the
heights
workers

Temperat
Gas Heavy
ure B
leakage rains
strokes
Family of All of the
Industry D
worker above

t Safety
training Safety All of the
D
of devices above
workers

Internal Fatal None of

A
accident accident the above

Disablem
Fractures Death D
ent
Reportabl
Major Fatal C
e
Productio
Loss of Financial
n B
job loss
stoppage
 Physical
Unsafe condition
Fire C
condition of the
person

managem working natural

D
ent place disasters
Transmiss
Unsafe Prime
ion B
clothing movers
System

Oily or
short All of the
greasy A
circuit above
floors

Safe
Neatness
Personal activities
and
protectio in the D
cleanlines
n devices organizati
s
on

Damage
Preventio
Personal to the
n of an D
injury equipmen
accident
t

Helmet Goggle Pullover D

Poor Tendency
Protrudin
housekee of show D
g object
ping off
06
01 week 01 year A
months

Lack of Unguarde
Fear of
confidenc d moving D
accident
e parts

Irregular
Suffocatio All of the
floor D
n at work above
heights

Poor Poor
Untrained
house electrifica A
workers
keeping tion
Family of All of the
Industry D
worker above
Poor Mischievo Over
house us confidenc B
keeping behavior e
Injury
without both A &
None of
showing B are B
the above
external correct
signs

Faulty
Overloadi
electrical All of the
ng power D
equipeme above
sockets
nts

Industrial Loss of All of the

D
accidents property above

Fire near a kind of None of

C
drill training the above

Fire Fire
Fire
command superinte A
inspector
er ndent
Temperat
Fuel Heat C
ure
Fire
Fire drill Fire fight awarenes B
s
Work Work Work
B
permit authority Order

Safe
Sound Simple
operating
operating operating B
procedur
practice practice
e

Precautio
Process,
Function, n, risk
higher D
labor law managem
authority
ent

Routine Low risk All of the

A
activities areas above
Electrical
Pressure All of the
trouble D
testing above
shooting

Operation
Emergenc Work at
al pipe C
y height
lines
Field Responsib
Executer C
operator le person

Time Standardi Investigati

managem zation of on of B
ent operation accident

Lack of Unguarde
Bad
confidenc d moving D
habits
e parts

software Field
Executor C
designer operator

safe
Industrial working All of the
D
safety condition above
s

Loss due Loss due

to to
Compens
damage reduction C
ation paid
caused to in
machines efficiency

Cost of
Compens
lost time All of the
ation paid C
of injured above
to worker
worker

All of the
electricity inhalation D
above

Work Work
Material,
area,men, area,mate
machines, B
machines, rial, men,
tools,men
tools tools

Industrial Chemical
Laborator
plant plant B
y accident
accident accident

ACB OCB MCCB A

Conveyor Machine All of the

D
s table above
safety limit All of the
D
inter locks switches above

Transfor
Oil Chemical A
mer
Class-B Class-C All of the
A
fire fire above
Class-B Class-C All of the
C
fire fire above
Dry
Soda acid Foam C
chemical
Vaporizin Dry
Foam C
g liquid chemical

Person Person
will will
To
improve improve
threaten
his his
the
performa performan
person so All of the
nce in ce in
that he above
future future
wont ask
with fear with fear
for salary
of of
incriment
disciplinar disciplinar
y action y action

instant body instant

nodding
messages language messages

Period of
Duration 24 hours None of
C
of a Shift starting at A,B & C
mid night

All of A, B
Health Safety A
&C

150 200 250 D

None of
Five Six C
A,B & C
Provision
relating
to None of
Health B
Hazardou A,B & C
s
Processes

All of A, B
Health Safety B
&C
Twenty Forty
Fifty Six D
Four Eight
Fifteen Twenty
One hour A
minutes minutes

Fourteen Twenty to
Eighteen
to Twenty B
to Twenty
Eighteen five

Token
with Certificat
Both B &
reference e of D
C
of fitness fitness
certificate

Rest
room /
Creche is All of A, B
Lunch B
needed & C
room is
needed.

Light
without Lighting
Both B &
eye free from D
C
straining glare
shadows

Women None of A Both A &

D
employee & B B

Three
Twelve Six
times a B
months months
year
Pulley
Crane Rope sling D
Block
 Number
Operation of
s involve workers
All of the
hazard of ordinarily D
above
poisoning employed
or disease exceeds
thousand

Chapter Chapter
Chapter X D
III VI

Working
more
None of A Both of A
than 48 D
&B &B
hours a
week

Any shift
between
None of A Both of A
6.00 a m B
&B &B
to 7.00 p
m

Chapter Chapter Chapter

C
Seven Ten Four - A

To
promote
good
relations Both of A None of A
B
between & B &B
Employer
and
workmen

Mediating
in and
Holding
promotin
court None of
g C
inside A,B & C
settlemen
Factory
t of
disputes
Independ
ent Members
member recomme
None of
appointed nded by C
A,B & C
by parties in
Industrial dispute
tribunal

None of
Judge Chairman A
A,B & C
Fourth Third Second
D
Schedule Schedule Schedule

The Either
second second or None of
C
schedule third A,B & C
only schedule

Not an
independ None of A Both of A
D
ent &B &B
person

Ten Fifty Twenty C

One
Thirty hundred Sixty A
Eighty

None of
section 7 section 25 A
the above

Employer
taking
active
Lay off of interest in None of
C
worker organisin A,B & C
g trade
union of
workmen

Partial Partial
Total and
and and
Temporar B
Permane Temporar
y
nt y

Young Both of A None of A

D
person &B &B
No
compensa
tion other
Only
than Two day
medical B
medical wage
expenses
expenses
and paid
leave

Commissi
oner of
Factory Work None of
C
Inspector men's A,B & C
compensa
tion

Labour National High

D
Court Tribunal Court
50% 80% 75%
earning earning earning A
capacity capacity capacity

Increases Decreases
Decreases
with with
with age
years of years of D
of
service of service of
workmen
workmen workmen

Four Two Three D

Occupatio
None of A Both of A
nal B
&B &B
Diseases

Employer
contributi
Traveling Both B &
on to D
allowance C
pension
fund

Two Three Four C

None of
Two Four A
A,B & C

Factory Both of A None of A

B
Inspector & B &B
 Highly
Skilled Unskilled B
Skilled

Working
Health Welfare B
Hours

Shelter /
Rest
room
facility as Both of A None of A
B
workers & B &B
eat at
work
place

Woking None of
Health C
Hours A,B & C

Notice of None of A Both of A

B
Change & B &B

Labour Both of A None of A

A
Court &B &B

Unfair
Strikes / None of
Labour C
Lock outs A,B & C
Practices

Temporar Permane Temporar

y total nt partial y partial
C
disableme disableme disableme
nt nt nt
 No as the
Yes, as he work
is working performe
Both of A
in the d is not C
&C
place of regular
work is work of
factory

Employer
fails to
submit
return of None of A Both of A
D
injuries & B &B
and
compensa
tion paid.

Yes, as
employer
No, he
did not
left work None of
assign C
place A,B & C
him
early.
sufficient
work

Wage of
skilled
worker
for half
Wage of
day and
skilled
wage of Both of B
worker D
semi &C
for the
skilled
whole day
worker
for
remaining
half day

Welfare
Welfare in respect
in respect of None of
B
of Canteen A,B & C
canteen and
Creche
Welfare-
Fire
protectio
None of A Both of A
n, Safety- A
&B &B
Exposure
to toxic
substance

Absloutel
Not
y
necessary
necessary Can not
as
as the decide as
individual
process data is B
process
involves insufficien
have
risky t.
safety
procedur
measures
es.

Compulso
ry
disclosure
None of A Both of A
of D
&B &B
informati
on by the
occupier.

24 days 34 days 40 days C

The The
The
process of grievance
employer
grievance redressal
has
redressal cell has D
delayed
is delayed
his
perfectly its
decision.
alright. decision
Strike by
workers
within
sevenday
Both of A None of A
s of B
&B &B
conclusio
n of
conciliatio
n process.

Half of No wage The lay of

total is payable period
wage as they will be
they were are going treated as B
paid to be leave
before lay joined without
off shortly pay

The
No, as he worker
None of
is part of isnot to B
A,B & C
strike. be laid off
at all

Retrench
ment
notice
Worker is
period
paid
has
reternch All of the
expired D
ment above
and the
compensa
worker is
tion.
paid for
the notice
period.

Establishi
ng
Not
managem
paying All of A, B
ent C
Allowanc &C
sponsore
es due
d trade
union.
 married
Widow of Both of A
daughter C
worker & B
of worker

Fifty
percent
Monthly
of
wage of
monthly
worker
wage of None of
multiplied A
worker A,B & C
by
multiplied
relevant
by
factor
relevant
factor

The
The
relevant
relevant
factor Decreases
factor
remains with the
decreases
same monthly
with the C
with the wage of
age of
age of the
dead /
dead / worker
injured
injured
worker
worker

Fifty
complete percent
monthly of
wage of monthly
worker wage of None of
C
multiplied worker A,B & C
by multiplied
relevant by
factor relevant
factor

Labour High Any of A,

C
court court B&C
Pay
compensa Pay no
tion equal compensa
to fifty tion as
percent the
of worker
None of
monthly has C
the above
wage of disregard
worker ed safety
multiplied tool
by provided
relevant to him
factor.

Amputati
Loss of a on
Both of B
hand and through C
&C
foot Shoulder
joint

Percentag
e loss of Loss of None of
B
earning fingers the above
capacity

Loss of Loss of all Loss of

one eye- toes in four
loss of one leg - fingers in
thumb- Loss of one hand
Loss of four - Loss of
four fingers in one eye - D
fingers in one hand Loss of
one hand - Loss of thumb -
- loss of one eye - Loss of all
all toes in Loss of toes in
one leg thumb one leg.

House
rent Basic All of A, B
A
allowance wage &C
(HRA)
For non
payment
of
Both of A None of A
currently D
&B &B
applicable
minimum
wages

Positive monetary
and and non-
None of
negative monetary A
the above
motivatio motivatio
n n

All of the
Interest Needs D
above

disciplinar promotio
salary B
y action n

employee
profit job
stock C
sharing security
option
agenda rumours appeals C
All of the
memos report D
above

fixed
problem
mindset leadershi
solving B
in any p skills
nature
situation

comparin
g
analysing
deviations All of the
workers D
with above
attitude
actual
results

10000 12000 20000 B

avoid improves
All of the
miscondu uality of D
above
ct product
positive negative extrinsic
motivatio motivatio motivatio C
n n n

Define
Training
standard
for every All of the
for Zero D
discipline above
error in
workers
quality

Goal A&B
Last C
Oriented both

improving Making
employee optimum All of the
D
motivatio use of above
n resources

assign
simple do avoid
work to inventory machine
B
only managem breakdow
selected ent n
workers

Feedback Feedback
Feedback
from from
from
customer human
stores B
regarding resource
departme
quality of departme
nt
product nt

Quantitati A & B None of

C
ve both the above

Product Time to
units to be spent
All of the
be in D
above
produced performin
and sold g task
 Being
Improve flexible to
Improving
motivatio be
good will A
n level of modified
of worker
worker whenever
required

Preparing
Inspect
current Measurin
every unit
performa g
or sample
nce company A
meeting
report of performa
quality
the nce
standard
worker

Fixed
cost /
Sales
Sales selling
(units) *
(units) * None of price per
Cost per
Cost per the above unit -
unit -
unit variable
Fixed cost
cost per
unit

point at point
which point at above
their is which which
A
only their is their is no
profit no only loss profit
loss only loss

cost,
profit
volume cost only B
only
and profit

Total
Contributi
revenue
on is All of the
is equal D
equal to above
to total
fixed cost.
cost.

1000 1250 None of

C
units units the above
Total Total
expenses expenses None of
A
> Total < Total the above
revenue revenue

Total cost Variable

Fixed cost
and cost and
and total A
variable fixed cost
cost line
cost line line

break
marginal productio
even D
analysis n analysis
analysis

3 5 10 C

fixation
and
revision drinking
Lighting C
of Water
minimum
wages

500 250 100 B

Parts of Dangerou
transmissi s parts of
All of the
on any other D
above
machiner machiner
y y

None of
50 45 A
the above

Housekee None of
PPE C
ping the above

Housekee None of
SOP B
ping the above

Minor Major Fatal B

Rs. 15000 Rs. 25000 Rs. 20000 A

15th 17th
15th June
October septembe B
19999
1999 r 1999
 Lack of
Oily safety Untrained
B
surface awarenes worker
s
Class B Class C Class E A

Directorat
e General Directorat
of e General None of
C
Measure of Mines the above
ment and Safety
Safety

Technical Social All of the

D
Cause Cause above

refusal of
employer
to Closing of
continue place of None of
C
to employ employm the above
workers ent
in his
industry

Terminati
Terminati
on of
on of
services
services
on All of the
on the D
reaching above
ground of
the age of
continued
superann
ill health
uation

150 200 250 A

50% of
the total
40% of
of his
the total
basic None of
of his C
wages the above
basic
and
wages
dearnessa
llowance
 7 8 10 B

Work
High risk Pressure near
A
activity testing energized
lines

Field
Foreman Executor B
operator

To avoid Increase None of

B
accident efficiency the above

National Working None of

C
holiday day the above

Employee
Employee
s get to
s get to
know All of the
know D
ways of above
causes of
eztinguish
fire
ing a fire

Grease Acid Solvent C

Fire
Fire in involving Fire
flammabl gaseous involving A
e liquids substance metal
s

Fire
Fire in involving Fire
flammabl gaseous involving B
e liquids substance metal
s

Fire
Fire in involving Fire
flammabl gaseous involving C
e liquids substance metal
s
 Fire
Fire in involving Fire
flammabl gaseous involving D
e liquids substance metal
s

Fire Fire
Fire in involving involving
flammabl gaseous electrical D
e liquids substance equipmen
s t

Sulphure Carbon Arsenic

C
dioxide dioxide hydride

Improper
Unsafe Short
ventillatio D
clothing circuit
n

Reduces Refers to
Extinguish Extinguish
chances cleanlines
es fire es fire
of fire s