Supplier Contact Database

Supplier User Guide

Updated February 2024

V2.1
Table of Contents

• Overview

• Maintaining Contacts

• Accessing the Application

• Application Layout

• Ultimate DUNs Contacts Defined

• Guidelines on Updating Contacts

• Manufacturing / Shipping Contacts Defined

• Saving Contacts

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SCDB – Overview
What is SCDB?
Supplier Contact Database (SCDB) is the GM Global Purchasing & Supply Chain (GPSC) application that serves as a central
repository for Tier 1 supplier contacts at Ultimate, Manufacturing and Shipping DUNs locations.

Why is it needed?
This application is a key tool used by the GPSC organization to communicate timely information, including:

Supplier Communication Areas

Supplier Business Meetings Third Party Information Strategic Supplier Engagement
(SBM) Security Requirements (TPISR) (SSE)
Supplier of the Year (SOY) Supply Chain Visibility Surveys Crisis Mitigation

Suppliers are responsible for maintaining their contacts and will be asked to review and attest to the contact information
every 180 days.

Who can I contact for questions about the application?

Email gmscdb@gm.com and include a screenshot of your issue.

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Maintaining Contacts
Who is responsible for maintaining the supplier contacts?
Suppliers are responsible for maintaining their company’s contact information. GM users cannot update this
information.
How often should I update my contacts?
At a minimum, suppliers must enter the application to review and confirm their contact information every 180 days.
Also, anytime there is a change in a contact, the supplier should update it in SCDB. This ensures that we have accessible
and accurate information whenever needed.
How do I know it’s time to audit / review my contacts?
Twice a month the SCDB system will notify suppliers that are within 30 days of their Next Audit Due date. The
notification includes a list of all DUNS that require auditing.
Who receives audit reminders?
These emails are sent to the supplier’s Lead Contact to GM, Plant Manager(s) and to the Last Audit By person. If this
information is unavailable, the SupplyPower / Covisint Security Administrator will be emailed.

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Accessing the Application
• To view SCDB your company must have access to Covisint and
GM SupplyPower. Each user needs a User ID registered under
your company’s Ultimate DUNs.
 Registration instructions:
https://gmsupplypower.covisint.com/web/portal/onboarding
 Onboarding questions:
https://support.portal.covisint.com/web/portal/home

• After your ID is created, request access to the package, which

your company’s designated administrator will approve.
 Log into GM SupplyPower
 Select Collaborate in the tool bar
 Select Applications
 Filter to Not Registered
 Select Supplier Contact Database

• Once approved, access SCDB in GM SupplyPower.

 Select Collaborate in the tool bar
 Select Applications
 Filter to Registered
 Select Supplier Contact Database
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 Application Layout
F
A
C
Susan Smith Susan.Smith@email.com

D
B

E 123-456-7890
123-456-7890 test@test.com
123-456-7890 test@test.com
123-456-7890 test@test.com

123-456-7890 test@test.com
123-456-7890 test@test.com

G
A. Search Bar: Search your company hierarchy by typing 4 or more characters of location name or DUNs number
B. Company Hierarchy Navigation: DUNs for the locations which have active contract(s) with GM
C. Company Profile: Supplier DUNs name, address, and phone number; C/O indicates another company performs the work for
you and ships it to GM (for MFG / SHP DUNs)
D. Audit Information: Supplier auditor name, email, last date, next date and days until next audit
E. Contact Roles: Pertinent contact information needed from the supplier; See next slide for definitions
F. Header Bar: Application information, help, and log out buttons
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G. Confirmation Bar: Save or delete the changes that you made to the application
Ultimate DUNs - Contact Types Defined
 Chief Executive Officer: Most senior corporate executive or
individual responsible for managing your organization
 Highest Quality Executive: Most senior individual responsible
for maintaining the quality of goods and services produced or
provided by your organization
 Chief Information Security Officer: Leader responsible for the
enterprise strategy to protect your organization’s information
assets and technologies
 Lead Contact to GM: Primary individual responsible for
interacting with GM Purchasing at the ULT DUNs level
 SupplyPower Security Admin: Primary individual responsible
for management and access approvals within GM SupplyPower
 Supply Chain Resiliency Contact: Individual responsible for
your supply chain’s visibility and preparedness for
unexpected risk events and recovery
 Primary Sustainability Contact: Lead individual responsible
for your organization’s environmental and societal initiatives
 Corporate Conflict Minerals Reporting: Primary individual
responsible for your organization’s compliance with conflict
mineral regulations
 Lead Commercial Contact: Primary individual responsible for
commercial related discussions
 Lead Engineering Contact: Primary individual responsible for
product engineering related discussions
 SSE Contact (if applicable): Primary individual responsible for
completing SSE surveys and maintaining the business
relationship with GM; may also be the Lead Contact to GM
 CCA Commercial Contact: Primary individual responsible for
service (past models) commercial related discussions
 CCA Supply Chain Contact: Primary individual responsible for
service (past models) supply chain related discussions
 CCA EDI Contact: Primary individual responsible for service
(past models) EDI related discussions
 CCA Country of Origin: Primary individual responsible for
service (past models) country of origin related discussions
 CCA Cost Recovery Contact: Primary individual responsible for
service (past models) cost recovery related discussions
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Guidelines on Updating Contacts
Guidelines and Tips
• Provide the most applicable person for each contact type, even if their title differs. If no one fills this role, enter “none” in the text fields
and 0’s for the phone number
• You may enter the same person in numerous contact types within a location, using the autofill drop down
• To type in the First Name, you must double-click in the field
• Only one phone number (work or cell) is required per contact, the other is optional and can be blank
• If you can only see a few contact types within your DUNs location, you may need to correct your computer’s display settings
 Adjust your scale and layout (Windows Settings – Display) to 100%, the missing contacts should be viewable
 Alternately, you can place your cursor on the right-side bar in the contacts and scroll down
• You are NOT able to update your address or information in your company profile. GM receives this information from Dun & Bradstreet
(D&B). If a change is needed, contact D&B and your buyer. The updated information will flow to GM systems, including SCDB

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Manufacturing/Shipping - Contact Types Defined
Contact Type Definitions
 Plant Manager: Individual most responsible for the overall operations at your location
 Supply Chain / Material Manager: Individual most responsible for the supply of material into your location
 Plant Conflict Minerals Contact: Individual responsible for compliance with conflict mineral regulations at your location
 Semiconductor Contact: Individual most responsible for products containing semiconductors at your location
 Plant 24/7 Emergency Contact: Individual that can be contacted after hours, in case of emergency
 Shipping Manager: Individual most responsible for shipping out parts

Guidelines on DUNs locations

 Each DUNs location must be updated and confirmed separately, even if there have been no changes
 For Care Of (C/O) locations, the contract holder can provide either central or site contacts
 If a location is listed that has no active business with GM, contact your Buyer so that your contract can be updated. Also, email
gmscdb@gm.com, so the DUNS can be noted as inactive in SCDB
 If a location is listed that is no longer part of your organization, contact Supplier Maintenance at
gmsupplier.maintenance@gm.com. Provide them with the impacted DUNs and the contact info (name, email, and phone
number) of the person at your company who can verify the legal hierarchy. Supplier Maintenance will initiate an investigation
with D&B. It can take 4-8 weeks to complete the investigation and update our systems
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 Saving Contacts
How to Save Contacts
After all contacts have been updated and confirmed for accuracy select Save & Confirm,
at the bottom (A)
• If any required contact fields are blank, you will receive a Saved not Confirmed
message
 Select OK
 Complete all blank required fields that are highlighted orange
 Select Save & Confirm

• If all required contact fields are completed, you will receive a Confirm message (B)
A
 Select Confirm and Save
o Your contacts will be saved
o Your audit information box will be updated, including a new Next Audit Due date
 Select Save without Confirming
o Your contacts will only be saved
o Caution: You will NOT be audit compliant; Next Audit Due date remains the same B

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