ABIGAIL GALILO

BUSINESS PROCESS OUTSOURCING ASSOCIATE

Skills About Me
Specialized in email, chat and document reporting. Has
Email
experience in Tech and Financial Accounts. I have been in
BPO for more than 2 years.
Chat

Salesforce

Google Apps
Education
Senior High School
2018 - 2020 | United Christian Academy
Contact Graduate of Information Communication Technology
09156226242 Strand.
Trained in Computer Systems Servicing and Contact
galiloabigail22@gmail.com
Center Servicing.
Paranaque City

Work Experience
September 2020 - February 2021
Concentrix
Technical Support Representative

Handled order and shipping, product troubleshooting,

general inquiries, and user account concerns.
Assisted client concerns through chats and emails.

April 2021 - November 2022

Task Us
Tax Specialist -Payroll Account

Resolved complex issues surrounding Federal and

State Agency notices for our accountant clients.
Updated client reports through excels, google
docs and salesforce.
Assisted client concerns through emails.