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STRENGTHENING THE INNOVATION CHAIN: THE ROLE

OF INTERNAL INNOVATION CLIMATE AND STRATEGIC


RELATIONSHIPS WITH SUPPLY CHAIN PARTNERS
ADEGOKE OKE
Arizona State University

DANIEL I. PRAJOGO
Monash University

JAYANTH JAYARAM
University of South Carolina

In this study, we use blended theoretical arguments from resource depen-


dence theory, social capital theory, and the knowledge-based view to posit
that supply chain partner innovativeness enhances a firm’s innovation
strategy which in turn positively influences innovation performance. In
addition, we argue that the effect of supply chain partner innovativeness
on product innovation strategy could be further enhanced by innovation
climate and having strategic relationships with key supply chain partners.
Using data collected from 207 manufacturing firms in Australia, the find-
ings show that key supply chain partner innovativeness has a positive
effect on product innovation strategy. Further, the effect of supply chain
partner innovativeness on innovation strategy is enhanced when firms
have stronger strategic relationships with their key supply chain partners.
Finally, we find that the joint influence of innovation climate and strategic
relationships with key supply chain partners enhances the effect of supply
chain partner innovativeness on innovation strategy. The theoretical and
practical implications of the study are discussed.

Keywords: innovation climate; supply chain partner innovativeness; product


innovation

INTRODUCTION nature of innovation strategies, the roles of external


Innovation is a key source of competitive advantage constituents such as suppliers and customers have
(Bowonder, Dambal, Kumar, & Shirodkar, 2010; emerged to be vital to the success of the focal firm’s
Duane Ireland & Webb, 2007; Lengnick-Hall, 1992; innovation strategy (von Hippel, 1986; Vega-Jurado,
Tidd, Bessant, & Pavitt, 2005). Despite the many Gutierrez-Gracia, Fernandez-de-Lucio, & Manjarres-
problems of managing it, innovation has become Henrıquez, 2008).
imperative for many companies. Research evidence The attention of previous studies has been focused
has identified a range of benefits for those companies on identifying internal antecedents of innovation
that have been able to successfully exploit innovation capability and performance. For example, the influ-
strategies to realize higher profits and market share ence of leadership styles (Oke, Munshi, & Walumbwa,
(Cho & Pucik, 2005; Damanpour, Walker, & Avellane- 2009), organizational processes (Jespersen, 2012;
da, 2009). The question is no longer one of whether Tyagi & Sawhney, 2010), and human capital
or not to innovate but rather how to strategize for (Beugelsdijk, 2008; Chong, Eerde, Rutte, & Chai,
innovation in order to achieve competitive advantage 2012) on innovation performance has been
for organizations. In particular, due to the complex recognized. However, organizations are becoming

October 2013 43
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Journal of Supply Chain Management

increasingly networked with an increase in the num- works of Azadegan, Dooley, Carter and Carter (2008),
ber and intensity of collaborations for innovations Wagner (2012) and Azadegan (2011), we posit that
and new product development (NPD). Accordingly, exploiting supply chain partner innovativeness to
there is an emerging body of literature focusing on strategize for innovation is contingent upon two key
antecedents of innovation in organizational networks, factors. First, drawing from social capital theory (Law-
most particularly supply chain networks (Pittaway, son, Tyler, & Cousins, 2008), we posit that building
Robertson, Munir, Denyer, & Neely, 2004). As such strategic relationships and trust with key supply chain
there is a need to investigate the influence of supply partners will enhance the effective tapping and
chain factors on a firm’s innovation performance exchange of knowledge with such firms (Bensaou,
(Craighead, Hult, & Ketchen, 2009). 1999). We define “strategic relationship with supply
Previous studies have investigated the effects of inte- chain partners” in terms of the extent to which the
grating suppliers into a firm’s NPD process (Jayaram, relationship is enduring and on a long-term basis
2008; Petersen, Ragatz, & Monczka, 2005; Wagner, (Choi & Hartley, 1996; Paulraj & Chen, 2007b). Due
2012). However, beyond full integration of suppliers to the risky nature of innovation efforts and the need
into the NPD process through their engagement with to protect intellectual properties in the innovation
key suppliers, firms may actually tap or learn from the process, suppliers are more likely to align with cus-
innovativeness of their suppliers. Similarly, focal firms tomers for innovation if there is a long-term relation-
rely on the expertise of suppliers and customers to ship effort in place.
weed out failing products. For example, Wal-Mart Second, we argue that a culture of innovation pro-
shares key worldwide sales information with its strate- vides an environment where supply chain partner
gic suppliers such as Procter and Gamble. This helps innovativeness can be effectively tapped to implement
Procter and Gamble to decide on their own innova- product innovation strategies (Azadegan, 2011). We
tion strategies as far as what is likely to sell and what define innovation climate in terms of the extent to
is not likely to sell (Hougland, 2007). Drawing from which the firm encourages and builds a climate that
resource dependency theory (Paulraj & Chen, 2007a; supports innovation (Cho & Pucik, 2005; Riordan,
Pfeffer & Salancik, 2003) and the knowledge-based Vandenberg, & Richardson, 2005). Finally, product
view (KBV) (Grant, 1996b), we argue that firms may innovation strategy is defined in terms of the extent to
depend on and tap from the innovativeness of their which the firm uses new components, new materials,
supply chain partners to strategize for innovation and new technologies, and new product features in the
enhance their innovation performance (Azadegan & development of a product (OECD, 2005), while prod-
Dooley, 2010). Limited capacity for innovation, uct innovation performance is defined in terms of the
shorter time to market, and the need to share risks novel products and the number of new products actu-
associated with innovation development are driving ally produced or developed by a firm.
firms to seek innovations from their supply chain It is pertinent to note that in our study, product
partners (Koufteros, Rawski, & Rupak, 2010; Koufter- innovation strategy and product innovation perfor-
os, Vonderembse, & Jayaram, 2005; Wagner, 2010, mance are distinctly separate constructs. Product inno-
2012). vation strategy relates to what a firm does in terms of
In this study, our focus is on supply chain partners obtaining novel products (product innovation perfor-
that may include suppliers and customers in a firm’s mance) including the specific actions and activities
supply chain. We define a supply chain partner’s that are implemented in order to obtain improved
innovativeness in terms of the extent to which the innovation performance. Thus, in our study, we
supply chain partner possesses the ability to produce hypothesize product innovation strategy as an ante-
new ideas and innovations. This ability has the poten- cedent of innovation performance. Taken together,
tial to channel innovation pathways for focal firms as this study aims to investigate (a) the effect of supply
well. This is so because increasingly the locus of fun- chain partner innovativeness on a firm’s innovation
damentally innovative ideas stem from the supply strategy; (b) the separate and combined moderating
chain. For example, the innovations part of the “Intel roles of the strategic relationship with a supplier and
inside” program benefitted many PC manufacturers. innovation climate in enhancing the effect of supply
The innovation in the business model of CHEP which chain partner innovativeness on innovation strategy;
revolutionized global pallet management with the and (c) the effects of implementing a product innova-
“lease anywhere and return anywhere” concept had tion strategy on a firm’s innovation performance. Our
important implications on supply chain design for its study seeks to contribute to the extant literature on
customers. Thus, we argue that tapping innovative developing and building firms’ innovation perfor-
knowledge from supply chain partners to strategize mance through engaging with supply chain partners.
for innovation will have an effect on a firm’s innova- Specifically, while much is known about the link
tion performance. More importantly, building on the between suppliers’ innovativeness and performance

44 Volume 49, Number 4


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Supply Chain Partner Innovativeness

(e.g., Azadegan & Dooley, 2010; Lau, Tang, & Yam, components at the leading edge of technology which
2010), little is known about the processes (e.g., prod- the firms can integrate into their production process
uct innovation strategy in our study) through which (Hoetker, 2005). Similarly, a focal firm’s innovative
supply chain partners’ innovativeness relate to perfor- customers can be important resources for innovations
mance. Our study fills this gap in the literature. (von Hippel, 1986; Napolitano, 1991). The case stud-
Further, the investigation of the influence of the ies of innovations in the fields of education, medi-
combined effects of internal innovation climate and cine, and welfare using IT and multimedia technology
strategic relationships as moderators of the link in Japan (Kodama, 2002) demonstrate the importance
between supplier chain partners’ innovativeness and of building strategic partnerships with customers who
product innovation strategy represents contributions are highly knowledgeable about the products and
to and extends the body of work that focuses on services to create new business models as well as
tapping innovation and knowledge from external part- reaching out to many other associated customers.
ners such as suppliers (Brown & Eisenhardt, 1995). Customers are closer to the market and understand
In the next section, we discuss the theoretical frame- the market well; thus, they are able to offer valuable
work and develop our hypotheses. Next, we present input into a firm’s innovative processes. Collectively,
the methodology. Following that we present and this suggests the potential for an orchestration of a
discuss the results of the study and conclude by knowledge network with each part fulfilling the role
discussing the theoretical and practical implications of assigned to them.
the study. Resource dependency theory (RDT) views organiza-
tions as coalitions in which structures and patterns of
THEORY AND HYPOTHESES behavior are molded to acquire needed external
resources (Pfeffer & Salancik, 2003). RDT is an appro-
Supply Chain Partner Innovativeness and priate theoretical lens to employ to investigate the tap-
Product Innovation Strategy ping of partners’ innovativeness because according to
In explicating the relationship between supply chain RDT, suppliers will try to increase the buyer’s depen-
partner innovativeness and product innovation strat- dency on their operations by continuously offering
egy, we first draw from resource dependency theory value in the form of innovations. On the other hand,
(RDT) (Pfeffer & Salancik, 2003). According to the buyer will attempt to decrease its dependence on
resource dependency theory, interorganizational links the supplier or customers by seeking to develop and
can be described as a set of power relations based on increase the vital resource—innovative capability—
the exchange of resources (Pfeffer & Salancik, 2003). which these supply chain partners offer. In other
As firms may not have all the resources needed for words, organizations will alter their patterns of behav-
competitiveness at their disposal, they will seek to ior to reduce their dependence on others for vital
build relationships with others such as firms within resources by implementing innovation strategies to
the supply chain that possess key needed resources enhance their performance. This suggests that focal
(Azadegan, Napshin, & Oke, 2013). firms that have neither the technical know-how nor
Innovativeness or the ability to develop new prod- the intention to pursue innovations that are better
ucts and innovations is a vital resource that firms seek handled via outsourcing will likely increase their
to gain competitiveness (Avlonitis, Papastathopoulou, dependence on their supply chain partners. Exposure
& Gounaris, 2001; Cho & Pucik, 2005; Santos-Vijande to supply chain partners that have innovative ideas
& Alvarez-Gonzalez, 2007). Firms lacking this vital and offer new technologies and components will not
innovative capability will seek to tap innovative part- only drive firms to implement and utilize these new
ners. The examples of Intel and CHEP that were high- technologies in product development (Lau et al.,
lighted in an earlier section illustrate the connection 2010; Tan & Tracey, 2007) but also trigger them to
between supply chain partner innovativeness and a find ways of developing capabilities in innovation.
focal firm’s innovation strategy. For example, supplier Second, we draw from the KBV (Grant, 1996b;
innovativeness has become a key factor in supplier Nonaka, 1994) to further examine how supply chain
evaluation and the prequalification process (Azadegan, partners’ innovativeness links with a firm’s product
2011). Indeed, the process of aligning with the inno- innovation strategy. The KBV is an appropriate theo-
vative capabilities of suppliers is not only an initial retical lens to use because the transfer and flow of
process (at the time of screening) but also an ongoing knowledge is at the core of innovative activities and
process. the KBV considers the creation, integration, and appli-
Engaging with innovative suppliers can expose buy- cation of knowledge as the principal function of the
ers to suppliers’ innovations that can increase the firm (Grant, 1996a; Nonaka, 1994). A key tenet of
buyer’s innovative capability (Azadegan, 2011). Inno- the KBV is that organizations engage in routines
vative suppliers are able to supply buying firms with which help to enhance learning through repeated

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Journal of Supply Chain Management

performance (Oke & Kach, 2012). Collaborations with firms and enables firms to better understand and ger-
innovative supply chain partners enable a firm to be minate partners’ innovative ideas that translate into
consistently exposed to innovative behaviors of the more efficient production processes. Indeed, suppliers
partners which the firm can acquire, learn, and inter- are more likely to offer innovative ideas to buyer firms
nalize to strategize for innovation. In other words, a that have a culture of innovation and recognize the
firm can exploit and reconfigure external knowledge value of such ideas and new technologies (Kodama,
to enhance its own internal capabilities for developing 2002; Lindgreen, Antioco, Palmer, & Heesch, 2009).
product innovations. A similar argument can be made with respect to the
Taken together, the theoretical arguments support downstream part of the innovation network by
the notion that supplier chain partner innovativeness involving customers in the product innovation efforts
can trigger firms to have innovation strategies, leading of focal firms (Koufteros et al., 2005). Such an
to the following hypothesis: involvement is more likely to take place in focal firms
that have a strong internal climate for innovation.
H1: Supply chain partner innovativeness has a
Thus, an organizational environment that supports
positive relationship with the focal firm’s product
cross-fertilization of ideas and stimulates creativity is
innovation strategy.
likely to provide a good fertile ground for supply
chain partners’ innovative offerings to firms (Su,
The Influence of Innovation Climate and Tsang, & Peng, 2009). Indeed, according to the KBV,
Strategic Relationship with Supply Chain when outside knowledge is “intertwined” with that
Partners on the Supply Chain Partner residing inside the organization and fostered by an
Innovativeness–Innovation Strategy Link internal innovation climate, it can lead to learning
The relationship between supplier innovativeness that can enhance innovation performance (Jones &
and a buyer’s manufacturing performance and the Macpherson, 2006; Morgan, Zou, Vorhies, & Katsik-
moderating roles of interorganizational learning, eas, 2003). In sum, the positive effect of supply chain
supplier evaluation, supplier integration, and absorp- partner innovativeness on a firm’s use of innovative
tive capacity have been the focus of recent studies offerings to develop new products (product inno-
(Azadegan, 2011; Azadegan & Dooley, 2010; Koufteros vation strategy) is likely to be enhanced in an organi-
et al., 2010; Wagner, 2012). Yet, the role of contin- zational environment where innovation thrives,
gency factors such as innovation climate (Bain, Mann, which leads us to the next hypothesis which is stated
& Pirola-Merlo, 2001) and strategic relationship with below. This posited interaction effect is also shown in
supply chain partners as moderators of the relation- Figure 1:
ship has not been studied. To better utilize and tap
H2: An innovation climate will positively moderate
supply chain partner innovativeness, firms must
the relationship between supply chain partner
develop complementary skills and have an orientation
innovativeness and product innovation strategy.
toward innovation by providing support for innova-
tion and fostering an environment where innovation Social capital theory suggests that firms can more
thrives (Amabile, 1998). Such an orientation toward effectively tap knowledge or capabilities from other
innovation increases the learning capability within firms if they can successfully build social capital (in

FIGURE 1
Research Framework

Innovative Innovative
climate climate ×
Strategic
relationship

Product Product
SC partner Innovation Innovation
innovativeness Strategy Performance

Strategic
relationship

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Supply Chain Partner Innovativeness

terms of relationship and trust) with those firms (Kra- that strategic relationships with supply chain partners
use, Handfield, & Tyler, 2007). Under social capital (customers and suppliers) in the form of knowledge
theory, strategic relationships need to be built as a cat- sharing is influenced (moderated) by organizational
alyst for tapping the innovative potential of supply resource commitment. Implicit in this notion is the
chain partners. As relationships with supply chain interaction between organizational innovative climate
partners become more enduring and long term, and the innovativeness of supply chain partner in
mutual trust is developed and the partners become influencing innovation strategy of the firm. This argu-
more conversant with the focal firms’ patterns of ment also stems from the matched domains argument
behavior and product offerings. (Koufteros, Vickery, & Droge, 2012) and the innova-
According to the KBV, such relationships enable end tion chain precepts (Azadegan & Dooley, 2010; Wyn-
customers and suppliers to be able to share and offer stra, von Corswant, & Wetzels, 2010). Both of these
the required expertise to a firm which the firm can precepts argue for an alignment in structures inter-
internalize and utilize in its product development. nally and externally to enhance joint innovation
Similarly, the focal firm gains more insight into progress.
suppliers’ innovative processes and is able to tap from Further, according to the KBV, firms are able to tap
suppliers’ knowledge, exploit, and reconfigure it in from a supply chain partner’s innovativeness if they
order to increase its own innovative capability are repeatedly exposed to the partner’s knowledge
(Knudsen, 2007). Within this relationship model, base. Such exposure is possible only through enduring
joint projects may be undertaken that will inevitably or strategic relationships between the two entities.
lead to the use of innovative offerings to develop new Internal innovation climate enables a firm to effec-
products (product innovation strategy) (Lau et al., tively tap, internalize, and exploit such external
2010). Indeed, Azadegan (2011) argues that estab- knowledge to develop and improve innovation inter-
lished relationships with suppliers enable suppliers’ nally. Thus, strategic relationships with key supply
innovativeness to become a relational asset which can chain partners will combine with internal innovation
be complementary and increase a firm’s performance. climate to enhance the exploitation of the supply
Similarly, the works of Wagner and Buk o (2005) and chain partner innovativeness to improve a firm’s
Tan and Tracey (2007) have argued for collaborative innovation capabilities. Accordingly, we present the
networks of NPD that involve customers as well. following hypothesis and show this interaction effect
Therefore, we posit here that strategic relationships in Figure 1:
with key innovative supply chain partners will enable
H4: The joint interaction of innovation climate
firms to more effectively gain or tap innovative ideas
and strategic relationships with supply chain part-
from these partners, thus enhancing the propensity of
ners will positively moderate the relationship
a firm to implement innovation strategies (Van de
between supply chain partner innovativeness and
Ven, 1986). Thus, we offer the following hypothesis
product innovation strategy.
and show this interaction effect in Figure 1:
H3: Strategic relationships with supply chain part-
Linking Product Innovation Strategy to Product
ners will positively moderate the relationship
Innovation Performance
between supply chain partner innovativeness and a
Implementing product innovation strategies through
firm’s product innovation strategy.
the use of new components and new materials in
product development enables the reconfiguration of
Synergistic Effects of Innovation Climate and product architecture and composition of the final
Strategic Relationships product which could result in highly innovative and
In the following hypothesis, we argue for a joint novel products (Chen, Chen, & Vanhaverbeke, 2011;
moderating influence of the interaction between orga- Oke, Walumbwa, & Myers, 2012; Tsai, Hsieh, & Hult-
nizational innovation climate and relationship with ink, 2011). Using new materials and components that
supply chain partners on the link between supply have a wide range of applications in product develop-
chain partner innovativeness and product innovation ment can also enhance the number of new products
strategy. The premise for this argument is that for produced as well as the overall performance of the
firms that have joint investments in both internal final products (Millson & Wilemon, 2008; Song, Song
organizational innovation climate and external strate- & Benedetto, 2011). Newspaper wood is a set of novel
gic relationships with suppliers, the effect of supply wood products that have resulted in novel furniture
chain partner innovativeness on product innovation and home products. These products that include
strategy is stronger than for firms without these invest- lamps, chairs, and other home products are developed
ments. The study by Wagner and Buk o (2005) shows from new materials—in this case, recycled newspapers

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Journal of Supply Chain Management

(not cut and dried wood) that have been meticulously strategies to attain an improved innovation perfor-
and individually glued together, rolled into a tight mance. In addition, we argue that when firms imple-
“log” and left to dry, deform and harden just like liv- ment specific innovation initiatives in product
ing trees would do. Thus, a strategy of using new development (product innovation strategy), an
materials in product development can result in novel improvement in product innovation performance can
products. be attained. Taken together, these arguments suggest
Similarly, firms can strategize for innovation using that a firm’s product innovation strategy is both a
new technologies that have a wide range of applica- consequence of supply chain partners’ innovativeness
tions leading to novel products and an increase in the and an antecedent of product innovation perfor-
number of new products derivable from those tech- mance. The implication of this is that product innova-
nologies (Judi & Beach, 2010). The introduction of tion strategy is a process or a mechanism through
touchscreen technology has revolutionized many which supply chain partners’ innovativeness affects a
products and changed many industries. Through the firm’s innovation performance. As we noted above,
use of touchscreen technology, novel products such as prior research has mainly focused on the direct link
personal computer tablets and smart phones, includ- between external sources of innovation and a firm’s
ing Apple’s I-Pad and I-Phone, have been developed. innovation performance (Kodama, 2002; Lau et al.,
Similarly, the use of gesture-based computer control 2010; Oke & Kach, 2012).
technology that allows active interaction with a com- The direct link between external sources of innova-
puter through natural human gestures has revolution- tion and performance may be due to several factors
ized the gaming industry leading to novel products other than product innovation strategy. For example,
like Microsoft’s Xbox Kinect body sensor and Ninten- collaborating with an innovative supply chain partner
do’s Wii handheld control sensor (Mitra & Acharya, could enhance a firm’s learning and absorptive capac-
2007). In other words, implementing innovation strat- ity which may enhance the firm’s capability to
egy through the use of technology in product develop- improve its innovation performance. In other words,
ment offers opportunities for novel products and apart from product innovation strategy, other mecha-
improved innovation performance. nisms exist through which supply chain partners’
Taken together, we offer the following hypothesis: innovativeness relates to a firm’s innovation perfor-
mance. This suggests that product innovation strategy
H5: Product innovation strategy has a positive rela-
is a partial mediator of the link between a supply
tionship with product innovation performance.
chain partner’s innovativeness and innovation
performance. Accordingly, we offer the following
The Mediating Role of Product Innovation hypothesis:
Strategy
H6: Product innovation strategy partially mediates
As we have previously noted, prior studies on tap-
the link between supply chain partner innovative-
ping supplier innovativeness or integration of suppli-
ness and product innovation performance.
ers into the NPD process have considered the direct
influence of these factors on a focal firm’s manufactur- The research model tested in this study is presented
ing performance (Parker, Zsidisin, & Ragatz, 2008; in Figure 1.
Petersen, Handfield, & Ragatz, 2003). Similarly, the
effect of tapping customer innovativeness on innova- METHODS
tion performance has been examined in several stud-
ies (Blazevic & Lievens, 2008; Elofson & Robinson, Sample and Procedures
2007). Largely missing in these studies are the pro- This study utilized a cross-sectional mail survey of a
cesses by which the innovativeness of these supply sample of Australian manufacturing firms, encompass-
chain partners influence other performance outcomes. ing various sectors, including food, electronics, wood,
Our first hypothesis in this study identifies the textiles, plastics, metal, and pharmaceuticals within
implementation of product innovation strategy, com- the scope of the Australia and New Zealand Standard
prising the use of new technologies, new product fea- Industrial Classification (ANZSIC) codes under Divi-
tures, and components in product development, as a sion C (Manufacturing). Table 1 shows the sample
direct consequence of tapping supply chain partner distribution of the manufacturing sectors captured in
innovativeness. To develop this hypothesis, we draw this study. In administering our survey, we specifically
from resource dependence theory (Pfeffer & Salancik, requested in the cover letter of the survey that the
2003) and argue that firms strive to reduce their questionnaire be assigned to middle and senior
dependencies on supply chain partners’ innovative- managers whose primary responsibilities are related to
ness by developing their own product innovation strategic innovation activities of the firms. In total,

48 Volume 49, Number 4


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Supply Chain Partner Innovativeness

TABLE 1 chain management literature (Chen & Paulraj, 2004;


Fynes, Voss, & de B urca, 2005; Li, Rao, Ragu-Nathan,
Sample Distribution of the Manufacturing Sec-
& Ragu-Nathan, 2005) which emphasized the impor-
tors Based on Australia and New Zealand Stan-
tance of building long-term relationships and strategic
dard Industrial Classification (ANZSIC) Codes
collaborations with the firm’s most valuable supply
Manufacturing Sectors chain partners for mutual benefits. In measuring inno-
Based on ANZSIC Number Valid % of vative climate, we adopted the scale by Prajogo and
Codes of Firms the Sample Ahmed (2006) which includes several key practices
such as providing resources for employees to generate
Food, beverage, and 49 23.7 innovative ideas and to facilitate knowledge and idea
tobacco sharing through open communications. The scale for
Textile, clothing, 7 3.4 product innovation strategy was derived from Akg€ un,
footwear, and leather Keskin and Byrne (2009), Gunday, Ulusoy, Kilic and
Wood and paper 9 4.3 Alpkan (2011), and Yamin, Mavondo, Gunasekaran
Printing, publishing, 11 5.3 and Sarros (1997), and it reflects several key practices
and media that firms employ to develop new and innovative
Petroleum, coal, and 20 9.7 products, including the use of new components, new
chemical materials, and new technologies.
Nonmetallic mineral 5 2.4 Product innovation performance is measured in
Metal 12 5.8 terms of the quantity and innovativeness of new prod-
Machinery and 42 20.3 ucts developed and introduced to the market (Gopala-
equipment krishnan, 2000; Prajogo & Sohal, 2006; Spanjol,
Prefabricated building, 48 23.2 Qualls, & Rosa, 2011), for which we asked respon-
furniture, and others dents to assess their performance relative to the indus-
Construction 4 1.9 try average using 7-point Likert-type scale from 1
Total 207 100 (well below) to 7 (well above). The items used to cap-
ture each scale are presented in Table 2.

RESULTS
1,000 surveys were mailed out, and 207 usable
responses were received representing an effective Scale Validity and Reliability
response rate of 20.7%. As a first step, we performed validity and reliability
tests on the five measures used in this study using
Nonresponse Bias confirmatory factor analysis (CFA). The results of the
To test for nonresponse bias, we compared the CFA and measures of Cronbach’s alpha are presented
responses of early and late waves of returned surveys in Table 2. The normed chi-square value
based on the assumption that the opinions of late (v2 = 201.01; df = 142) is <3. The fit indices
respondents are representative of the opinions of non- (NFI = .937, NNFI = .974, CFI = .978, GFI = .907)
respondents (Armstrong & Overton, 1977). Student’s are also above the cutoff score for an acceptable
t-tests yielded no statistically significant differences model (.90) with most of the indices even exceeding
between early-wave and late-wave groups with respect the cutoff score for a good model (.95). The RMSEA
to firm’s size and several key variables, including busi- value is .045, well below the recommended cutoff
ness performance. The results of the t-tests suggest that point of .08. The overall model fit results suggest
nonresponse bias was not a problem in this dataset. acceptable unidimensionality and convergent validity
for the measures (Bagozzi, Yi, & Philips, 1991; Bollen,
Measures 1989; Carmines & McIver, 1981; Hoskisson, Hitt,
All measures used in this study were derived from Johnson, & Moesel, 1993). The results also show that
previous studies to secure their content validity. The all items loaded significantly on their respective con-
measure for supply chain partner innovativeness was structs with standardized path loadings above .5. The
derived from the studies by Azadegan and Dooley five scales also showed a strong reliability as indicated
(2010) and Wang and Ahmed (2004). In addressing by Cronbach’s alpha values which surpassed the
this scale, we specifically asked respondents to focus threshold point of .70 (Nunnally, 1978). We also
on the firm’s most valuable supply chain partner (i.e., computed composite reliability using the standardized
the buyer or supplier with whom their firm conducts loadings and the measurement error of each indicator,
maximum business in dollar terms). The measure for and the results show that the five constructs have
strategic relationship was derived from the supply composite reliabilities above .7 (Hair, Black, Babin,

October 2013 49
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Journal of Supply Chain Management

TABLE 2
Scale Validity and Reliability

Standard
Factor Cronbach’s
Scales Items Loading Alpha
Supply chain Our supply chain partner adopts innovation as their primary .81 .90
partner’s strategy.
innovativeness Our supply chain partner uses cutting edge technologies in .77 (.91)a
the industry.
Our supply chain partner continuously produces new ideas. .86 (.66)b
Our supply chain partner gains a large portion of revenue .74
from new products.
Our supply chain partner is recognized as being innovative. .88
Organizational Our company provides time and resources for employees to .75 .78
innovative generate, share/exchange, and experiment with innovative
climate ideas/solutions.
Our employees are working in diversely skilled work groups .83 (.84)a
where there is free and open communication among the (.57)b
group members.
Our employees frequently encounter nonroutine and .75
challenging work that stimulates creativity.
Our employees are recognized and rewarded for their .69
creativity and innovative ideas.
Strategic We expect our relationship with the key supply chain .76 .78
relationships partners to last a long time.
with supply We collaborate with the key supply chain partner to .70 (.81)a
chain partners improve performance in the long run. (.51)b
The supply chain partner sees our relationship as a long- .81
term alliance.
We view our supply chain partner as an extension of our .57
company.
Product We develop or use new components. .78 .85
innovation We develop or use new materials (including green/recycled .68 (.85)a
strategy materials).
We develop or use new technologies in our products. .79 (.59)b
We develop or use new product features. .81
Innovation Novelty of new products .78 .78
performance Number of new products introduced .82 (.78)a
(.64)b
a
CR, composite reliability.
b
AVE, average variance extracted.
v2 = 201.01, df = 142, RMSEA = .045, NFI = .937, NNFI = .974, CFI = .978, GFI = .907.

Anderson, & Tatham, 2006). Next, we computed the bias using the Harmann’s single-factor test (Paulraj,
average variance extracted (AVE) for each construct 2011; Podsakoff, MacKenzie, Jeong-Yeon, & Podsak-
using the squared standardized loadings and the mea- off, 2003). This test was run by loading all 19 items
surement error of each indicator to further confirm into one factor as a competing model for the CFA
the scale validity; these results show that the AVEs for model. The common model produced a poor fit to
the five scales are greater than the recommended value the data (chi-square (v2) = 1,828.88, df = 152,
of .50 (Fornell & Larker, 1981). RMSEA = .231). In addition, a large portion of the
As the data were provided by a single respondent in indicators has poor factor loadings (.3 or below).
each responding firm, we needed to check whether These results suggest that common method variance
the responses would be affected by common method was not a significant problem in the dataset.

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Supply Chain Partner Innovativeness

A discriminant validity test was performed to exam- mation of all the relationships simultaneously to
ine whether constructs were distinct from each other. account for any potential measurement error as
We followed the method used by Ahire, Golhar and opposed to testing the model in a piecemeal fashion.
Waller (1996) by pairing each of the constructs and It is also pertinent to note that SEM approach pro-
subjecting them to two (CFA) measurement models. vides the best balance of type I error rates and statisti-
All of the tests results passed the criterion for discrimi- cal power when testing direct and indirect effects
nant validity (p < .01). (James, Mulaik, & Brett, 2006; MacKinnon, Lock-
The second step was to generate the composite wood, Hoffman, West, & Sheets, 2002). We used hier-
scores for the five scales which were used in the archical moderated regression to test for interaction
regression analysis, using the mean score (Hair et al., effects. This approach helps to provide effect size
2006). The normality of the five composite scores was assessment and has been used in a similar way in
tested, and we found no violation of normality as other research studies that include investigation of
indicated by skewness and kurtosis values which are moderator variables.
within the accepted range (1 and <7, respectively).
As the data were obtained from different manufac- Structural Equation Modeling (Tests for H1, H5,
turing sectors, we conducted a preliminary test using and H6)
MANOVA to check whether there was any difference We used SEM to test the relationships among the
across the above five composite variables between supply chain partner’s innovativeness, strategic rela-
different manufacturing sectors. The MANOVA was tionship, innovative climate, product innovation strat-
statistically significant (Pillai’s Trace F = 1.01, p < .05, egy, and product innovation performance. The focal
Wilks’ Lambda F = 1.01; p < .05, and Hotelling’s firm’s size was used as a control variable for both
Trace F = 1.01, p < .01). Following Tabachnick and product innovation strategy and product innovation
Fidell (2007), follow-up MANOVAs were conducted performance. The results displayed in Figure 2 show a
using the Bonferroni test, and the results showed that good fit (v2 = 73.40, df = 49, RMSEA = .049, NFI =
none of the five variables was significantly different .959, NNFI = .979, CFI = .985, and GFI = .944). Sup-
(at p < .05) between manufacturing sectors. Overall, ply chain partner’s innovativeness has a positive effect
the results of MANOVA test suggest that it is appropri- on product innovation strategy (b = .34 at p < .01).
ate to pool the data in the analysis. Thus, H1 is supported. Furthermore, product innova-
Prior to conducting the regression analysis, we per- tion strategy shows a positive relationship with prod-
formed Pearson bivariate correlations between all vari- uct innovation performance (b = .44 at p < .01),
ables included in this study (including organizational supporting H5. The results also show that a supply
size as a control variable). These correlations are pre- chain partner’s innovativeness has a direct, positive
sented in Table 3. Overall, the correlation coefficients effect on product innovation performance albeit rela-
suggest there is no multicollinearity among these tively weaker than the effect of product innovation
variables which could affect the regression. strategy (b = .18 at p < .05). This direct effect suggests
that product innovation strategy partially mediates the
influence of supply chain partner innovativeness
ANALYSIS on innovation performance, which indicates support
Structural equation modeling (SEM) was used to test for H6.
the hypotheses relating to direct and indirect effects. A further test was conducted by comparing this par-
We employed SEM because this approach allows esti- tially mediating model with another model where the

TABLE 3
Correlation Matrix

Mean SD 1 2 3 4 5
Firm size 1 3.76 1.77 –
Organizational innovative climate 2 4.57 1.09 .04 –
Supply chain partners innovativeness 3 3.96 1.14 .15* .15* –
Strategic relationship 4 5.61 .81 .17* .12 .27** –
Product innovation strategy 5 4.79 1.15 .01 .47** .30** .20** –
Product innovation performance 6 4.08 1.23 .06 .33** .27** .10 .40**
*p < .05, **p < .01.

October 2013 51
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Journal of Supply Chain Management

FIGURE 2
Structural Equation Modeling Results

0.18*

SC partner Product Innovation Product Innovation


0.34** 0.44**
innovativeness Strategy Performance

0.03 0.10

Organizational
size

χ2 = 73.50, df = 49, RMSEA = 0.049, NFI = 0.959, NNFI = 0.979, CFI = 0.985, GFI = 0.944

direct paths between the three independent variables TABLE 4


(supply chain partner’s innovativeness, innovative cli-
mate, and strategic relationship) and the dependent Hierarchical Moderated Regression Analysis
variable (product innovation performance) were
removed (i.e., a fully mediating model). This model Product
produced a slightly higher chi-square value (78.18 Innovation
with df = 50). The chi-square difference between the Strategy
partial and the fully mediating models is 4.68 (df = 1, Organizational size .04 .01
p < .05). Thus, H6, which posits that product innova- Supply chain partner .30** .23**
tion strategy partially mediates the association innovativeness
between supply chain partners’ innovativeness and Organizational innovative climate .45**
innovation performance, is supported. Strategic relationships with .09
supply chain partners
Hierarchical Moderated Regression Analysis SC partner innovativeness 9 .04
(tests for H2, H3 & H4) innovative climate
In testing the hypotheses, we ran three different sets SC partner innovativeness 9 .21**
of multiple regression models. We consider organiza- strategic relationships
tional size as a control variable for all regression mod- SC partner innovativeness 9 .14*
els tested in this study. The first regression model innovative climate 9 strategic
aims to confirm the results of the SEM analysis pre- relationships
sented previously. These results are presented in R2 .10 .34
Table 4. Supply chain partner innovativeness shows a
positive effect on product innovation strategy (b = .23 *p < .05, **p < .01.
at p < .01).
The second regression model tests the moderation
hypotheses included in this study (H2, H3, and H4). cutoff of 10, confirming that multicollinearity is not a
In this regard, we calculated three interaction variables problem in our results.
that comprise two two-way interactions (i.e., between The results of the moderated regression analysis are
innovative climate and supply chain partner innova- presented in Table 4. The interaction between supply
tiveness and between supply chain partner innovative- chain partner innovativeness and innovative climate
ness and strategic relationship) and one three-way has no effect on product innovation strategy
interaction (i.e., between innovation climate, strategic (b = .04 at p > .05); thus, H2 is not supported. On
relationship, and supply chain partner innovative- the other hand, the interaction between supply chain
ness). Prior to this process, all variables involved were partner innovativeness and strategic relationship has a
standardized to minimize potential multicollinearity positive effect on product innovation strategy (b = .21
between the independent variables and their product at p < .01); thus, H3 is supported. Finally, the three-
terms (Tabachnick & Fidell, 2007). We also checked way interaction between supply chain partner innova-
for multicollinearity by examining variance inflation tiveness, innovative climate, and strategic relationship
factors (VIFs) for all the variables. All VIF values were has a positive effect on product innovation strategy
lower than 2, thus well below the recommended (b = .14 at p < .05); therefore, H4 is supported.

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Supply Chain Partner Innovativeness

DISCUSSION AND CONCLUSION firm’s innovation strategy. In contrast, building trust


The precepts of resource dependence theory, the and relationships with external constituents serves as
KBV, and social capital theory were used to argue for a catalyst for tapping the innovative potential of sup-
the links between supply chain partner innovative- ply chain partners. Strategic relationships enable focal
ness, the implementation of product innovation strat- firms and their partners to become more conversant
egy, and product innovation performance of a firm. with each other’s organizational processes and pat-
This is consistent with the work of Tan and Tracey terns of behaviors, and more willing to share ideas
(2007) who found that involving customers and and innovative practices. This enhances the positive
suppliers in collaborative NPD projects had a positive influence of supply chain partners’ innovativeness on
influence on performance. We find support for the a focal firm’s innovation strategy.
notion in this study that supply chain partner inno- It is interesting to note that the joint investment in
vativeness positively relates to product innovation internal innovation climate and building relationships
performance through product innovation strategy. with supply chain partners moderates the relationship
Firms depend on their supply chain partners for between supply chain partner innovativeness and
innovative input. The dependency on supply chain product innovation strategy. In other words, the influ-
partners’ innovativeness triggers firms to implement ence of innovative climate on supply chain partner
product innovation strategies of their own in order innovativeness will be more effective when there is a
to reduce the dependency. Further, a firm’s exposure strategic relationship between the focal firm and its
to and dependency on innovative partners enable the innovative supply chain partner. As we have noted
firm to develop routines and garner relevant knowl- above, building strategic relationships appears to be a
edge that can be exploited and intertwined with key ingredient in enhancing a firm’s innovative capa-
internal knowledge to implement its own product bility from supply chain partner innovativeness. It is
innovation strategies including using new compo- conceivable that for many product and process tech-
nents, materials, and new technologies in product nologies, the locus of innovation, at the margin, lies
development. with the external supply chain partners, which means
While the theoretical arguments justify the key rela- that building strategic relationships with partners is
tionship that ties supply chain partner innovativeness more important than having an internal innovative
to the focal firm’s innovation strategy, we extend this climate. Although an investment in internal innova-
idea by addressing the “how” of this phenomenon. tive climate by itself does not strengthen the innova-
For example, we argue that an appropriately designed tion chain, we find that such an investment is equally
internal climate for innovation will further strengthen not detrimental. In other words, both investments in
the innovation chain that links supply chain partner internal innovation climate and strategic relationships
innovativeness to the innovation strategy of the focal with partners (external climate) are needed to
firm. Next, building strategic relationships with supply strengthen the innovation chain.
chain partners to tap into the innovative base of these This study contributes to knowledge by extending
supply chain partners sets the right external climate. the notion of supply chains and value chains to
This is so because the foundation of knowledge shar- specifically understand what happens in innovation
ing across network partners cannot take place without chains. In particular, what mechanisms substantially
a climate of cooperation and trust across the entire enhance supply chain partners’ efforts on the focal
innovation chain (Wagner & Buk o, 2005). firm’s efforts to innovate? Our results point to the
Taken together, our study is perhaps the first to powerful combinatorial influence of two factors—one
complement the innovation chain with the notion of internal and another external—that further strengthen
a climate chain. In other words, the internal climate the innovation chain. Internal innovative climate fac-
for innovation should align and blend well with tors specifically motivate firms to encourage “out of
efforts made externally with key suppliers for tapping the box” and lateral thinking, and promote employees
into ideas for new innovations. However, these claims to engage in high-risk innovative ideas. For example,
were modified when our results found no support for firms such as Google, 3M, and AT&T have a long-
the moderating influence of internal innovation cli- standing tradition of creating workplaces that foster
mate but found full support for the moderating influ- creativity. At the firm level, the use of appropriate
ence of building strategic relationships with supply metrics motivates such behavior. For example, firms
chain partners. An explanation for the insignificant such as Motorola and 3M specifically track innova-
finding is that at the margin, an appropriately tions (and sales from those innovations) from prod-
designed internal innovation climate is a “given” and ucts that did not exist five years ago. This creates
therefore does not further explain the positive influ- a rejuvenating cycle of innovation that constantly
ence of supply chain partner innovativeness on focal challenges existing models, modes, and processes.

October 2013 53
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Journal of Supply Chain Management

However, while these may be effective in generating partner innovativeness and must put mechanisms in
innovations from internal constituents, these efforts place to implement specific product innovation strate-
must be combined with external efforts such as build- gies (e.g., the use of new components, materials, and
ing strategic relationships with supply chain partners technologies in product development) to exploit part-
in order for a firm to effectively tap supply chain part- ners’ innovative capabilities. Another important impli-
ner innovativeness. cation of our study is that while it is important to
Product innovation strategy shows a positive effect build a culture and a climate that supports innova-
on product innovation performance. This result is tion internally, managers must invest in strategic
consistent with the study of Azadegan and Dooley relationships with supply chain partners because such
(2010). The use of new technologies and components investments help firms to better tap partners’ innova-
in product development (product innovation strategy) tiveness. These relationships, combined with internal
may offer various options and possibilities of develop- innovation climate, help to effectively tap and utilize
ing novel products and increasing the number of new partners’ innovative knowledge. Thus, organizational
products developed. For example, new technologies processes and structures that facilitate the develop-
can enable platform products to be built which then ment of such relationships are encouraged.
offer the possibility of building derivative products
based on the platform product, thus increasing the
number of new products. Finally, it is important to LIMITATIONS AND FUTURE RESEARCH
note that supply chain partner innovativeness had a We offer several suggestions to expand upon this
direct positive effect on product innovation per- study. First, it could be argued that our innovativeness
formance (see Figure 2). This suggests that product measure (supply chain partner’s innovativeness) which
innovation strategy represents only one mechanism captures the entirety of the relationships, a firm pos-
through which supply chain innovativeness affects sesses with its supply chain partners, is a limitation of
innovation performance in firms. The identification of the study. We specifically asked the respondents to
a mediating variable (product innovation strategy) focus on the firm’s most valuable supply chain partner
that links supply chain partner innovativeness to (i.e., the buyer or supplier with whom the firm con-
innovation performance is a contribution to the litera- ducts maximum business in dollar terms). In line with
ture that has largely focused on the direct link Frohlich and Westbrook (2001), our intention was to
between external sources of innovation and perfor- increase variance and widen the scope of these rela-
mance. For example, supplier innovativeness and tionships, unlike previous studies that focus specifically
performance (Azadegan, 2011; Azadegan & Dooley, on either supplier innovativeness or customer innova-
2010); outsourcing and operational innovation perfor- tiveness. Indeed, we were not interested in the specific
mance (Oke & Kach, 2012), and customer innovative- source of innovation but whether an external source of
ness and performance (Kodama, 2002; Lau et al., innovation triggers innovation activities within the
2010). Indeed, our finding suggests that in addition firm that lead to innovation performance in the firms.
to innovation strategy, supply chain partner innova- Nevertheless, future studies can separate these supply
tiveness could lead to other factors including chain partners between upstream (suppliers) and
increased organizational learning, absorptive capacity, downstream (customers) to gain deeper insights.
joint product development efforts, innovative process Second, our findings are admittedly limited as the
implementation, and the like, which in turn could information is exclusively based on the focal firms’
lead to improved product innovation performance. (manufacturers’) perspectives, and we relied on single
In terms of managerial implications, managers must respondents in each manufacturing firm. Future stud-
recognize the importance of supply chain partner ies might expand this study (albeit in a methodologi-
innovativeness as a key ingredient in fostering innova- cally challenging fashion) using triadic data which
tive capability and strategy. Specifically, our study includes a supplier, the focal firm, and a customer.
shows that it is not sufficient to assume that a focal Third, future studies can also improve the quality of
firm will enjoy improved innovation performance if the data by incorporating secondary data rather than
its partners are innovative. What matters are the perceptual data. Data on other control variables such
actions that the focal firm takes as a result of being as the level of R&D expenditure and industry sector
involved with innovative partners. We show that part- should be collected in future studies to investigate the
ners’ innovativeness are likely to trigger the focal firm effect of these constructs on the variables examined
to implement innovation strategies (e.g., to develop in this study. Also, new contextual variables like
or use new components in product development) the stage in the product life cycle, research and
which will in turn lead to improved innovation development expenditure, and country of origin (of
performance (novel products). Thus, managers must supply chain partners) effects on the innovation chain
recognize the potential added benefits of supply chain relationships can be examined.

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Supply Chain Partner Innovativeness

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Journal of Supply Chain Management

Wagner, S. M. (2010). Supplier traits for better cus- Best Reviewer Award from the Journal of Operations
tomer firm innovation performance. Industrial Management.
Marketing Management, 39 (7), 1139–1149.
Wagner, S. M. (2012). Tapping supplier innovation. Daniel I. Prajogo (Ph.D., Monash University) is an
Journal of Supply Chain Management, 48 (2), 37– associate professor in the Department of Management
52.
at Monash University in Victoria, Australia. His
Wagner, S. M., & Buko, C. (2005). An empirical inves-
tigation of knowledge-sharing in networks. Journal research focuses primarily on operations and supply
of Supply Chain Management, 41 (4), 17–31. chain management, quality management and innova-
Wang, C. L., & Ahmed, P. K. (2004). Development tion management. Currently, Dr. Prajogo’s work
and validation of the organisational innovative- examines inter-firm collaborative innovations within
ness construct. European Journal of Innovation Man- supply chain networks. He also is building research
agement, 7 (4), 303–313. collaborations with industry partners in Australia.
Wynstra, F., von Corswant, F., & Wetzels, M. (2010). Among the publications in which his articles have
In chains? An empirical study of antecedents of appeared are the International Journal of Operations &
supplier product development activity in the auto- Production Management, the International Journal of Pro-
motive industry. Journal of Product Innovation Man- duction Research, the International Journal of Production
agement, 27 (5), 625–639.
Economics, Supply Chain Management: International
Yamin, S., Mavondo, F., Gunasekaran, A., & Sarros, J.
(1997). A study of competitive strategy, organiza- Journal, the European Journal of Operational Research,
tional innovation and organizational performance Technovation, R&D Management, the Journal of Small
among Australian manufacturing companies. Business Management, and the Journal of Cleaner Pro-
International Journal of Production Economics, 52 duction.
(1–2), 161–172.
Jayanth Jayaram (Ph.D. Michigan State University)
is a professor of management science, and a Moore
Research Fellow, in the Department of Management
Science of the Moore School of Business at the
University of South Carolina in Columbia, South
Adegoke Oke (Ph.D., Cranfield University) is an Carolina. His research interests are in the areas of
associate professor of supply chain management in sustainability, supply chain integration, new product
the Department of Supply Chain Management at the development, performance measurement and strategic
W. P. Carey School of Business, Arizona State Univer- purchasing. Currently, he is working on projects
sity in Tempe, Arizona. His current research interests related to sustainability. Dr. Jayaram currently is serv-
include innovation management in horizontal net- ing, or has served, as an Associate Editor for the Jour-
works, supply chains and supply networks, the relative nal of Operations Management, Decision Sciences, the
effectiveness of different open innovation strategies, Journal of Supply Chain Management, and the Journal of
and risk management strategies in supply chains. Dr. Business Logistics. He also serves as an editorial board
Oke’s work has been published in the Journal of Orga- member for IEEE Transactions on Engineering Manage-
nizational Behavior and the Supply Chain Management ment and the Journal of Integrated Supply Management.
Review, among other outlets, and he received the 2007

58 Volume 49, Number 4

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