SCOPE OF CHAPTER 2: ORGANISATION GOALS

Head Details
Various Amitai Etzioni(destination). Significance of goals (+-).
Goal Mission(qualitative goal), Vision(likely future), Goal(end result aimed
concepts at), Objectives( sub-goals), Targets(quantitative goal or objective),
Deadlines( time bound goal), Standards( goal with specific
performance parameters), Rules( do’s and don’ts), Regulations(rules
in details or implementation part of law or rules), Procedures(
approach to do something.
Various 1. Primary and secondary goals, their merits and limitations.
Kinds of 2. Single and multiple goals, merits and limitations, multi-goal
goals organizations.
3. Time scale of goals.
4. Hierarchy of goals, how hierarchy is created. Ends-Means Chain.
5. Individual and organizational goals, conflict between the two, how
to reconcile.
6. Official vs operative goals.
Goal deter- Use of authority:-
mination 1. Democratic ( Direct, representative, iron law)
( two broad 2. Autocratic: goals setting by rulers, by administrators, by
dimensions) managers.
3. Behavioral (Involvement of stakeholders): both management and
various stakeholders. + MBO.
Use of rationality( broadly two types)
1. Fully rational or economic model
2. Partly rational, or social models
 Satisficing human nature
 Bounded rationality
 Coalition impact.
Goal 1. Official( goal succession- same, expansion, new, diverse)
Change 2. Unofficial: a practice or culture, goal distortion, goals
displacement
Impact of  Opportunities, Challenges and Threats.
environment  Strategies to respond OCTs or environmental forces
on goals
Various 1. Individual vs organizational
goal 2. Official vs Operative
conflicts 3. Organisatioal vs Functional
4. Functional vs functional
5. Short term vs Long term
6. Internal vs External
7. Individual vs Individual VIPs
8. Primary vs Secondary Goals.
9. Terminal Values vs Instrumental Values.
MBO 1. A complete participative philosophy or approach to management/
2. Need (limitations of traditional managing).
3. Oliver Sheldon’s view
4. Process, goals setting process.
5. Advantages, Limitations, Suggestions

Ranker’s classes