Departemen :

Sistem Informasi
ELECTICS - ITS
Program Studi : Prodi Sarjana
IUP

Mata Kuliah : Organisasi dan Fungsional Bisnis

No dan Nama : Tugas 3: Survei dan Evaluasi Manajemen
Tugas
Organisasi
Format : Pdf atau Doc
Hari/Tanggal : Kamis 23 Maret 2023
Pengumpulan
Tempat :
Anggota : Kelompok maksimal 2 Mahasiswa
Kriteria Penilaian : 1. Ketepatan
Jawaban/Uraian
sesuai
Pertanyaan/Perintah
2. Format Tulisan
3. Dukungan
Gambar/Tabel
(Gambar/Tabel
diberi Nomer dan
Direfer)

Nilai Total

Nama : Nama NRP

Anggota/NRP Aurellia Karevina 5026221051
Aqilah Sajidah 5026221218

Saran oleh Penilai

Pilih salah satu Organisai (Perusahaan/Pemerintaahan/Kemasyarakatan), lakukan pengamatan
dan Evaluasi berdasarkan Teori yang dijelaskan oleh Stephen P. Robbin dan Mary Coulter.

Saat ini kita bisa menggunakan ChatGPT untuk mengerjakan Ujian dan Tugas, kita manfaatkan
Mesin tersebut, sehingga hasil harus lebih baik (bukan sebaliknya).
Artinya Jawaban daru Tugas yang diberikan harus lebih baik, di atas kemampuan hasil ChatGPT.

Berkan penjelasan/jawaban langsung dibawah perintah/pertanyaan!

Pakai Bahasa Inggris yang Bagus (Cek Grammar jawaban pakai ChatGBT juga)!

1. Explain the name and description of the observed organization! Provide a representative
image!
Answer :
3M Company, also known as the Minnesota Mining and Manufacturing Company, is a
multinational conglomerate corporation headquartered in Maplewood, Minnesota, United
States. The company was founded in 1902 and operates in several industries, including
healthcare, industrial, transportation, consumer products, and safety and graphics.

3M is best known for its innovative products, including Scotch tape, Post-it notes, and the
N95 respirator mask. The company has a strong focus on research and development, with
a significant portion of its revenue invested in creating new technologies and products.

With operations in more than 70 countries and over 90,000 employees worldwide, 3M is
a global leader in several markets and continues to expand its presence in emerging
markets. The company's core values include sustainability, integrity, and innovation, and
it is committed to making a positive impact on society and the environment through its
business practices.
2. Provide a brief global and concise Organizational Structure image of the organization!
(Read Chapter 10).
Answer :

3. Explain the form of Organizational Structure. What type is it?

Answer :
According to Stephen P. Robbins and Mary Coulter's book "Management," 3M
Company's organizational structure combines divisional and matrix structure.

3M's divisional structure is visible in its five business groups, each with divisions and
business units. Each unit operates as a separate entity, with its own functional
departments such as finance, human resources, and R&D.

The matrix structure can also be seen in 3M's organization, where employees from
various functional departments work together on specific projects or initiatives. This
enables greater collaboration, resource sharing, and a more efficient use of expertise
across different areas of the organization.

Overall, the organizational structure of 3M allows for functional specialization and

cross-functional collaboration, which is critical for the company's innovative and diverse
product portfolio. The matrix structure allows for the flexibility to address complex
problems and adapt to changing market conditions. The divisional structure establishes
clear accountability and decision-making authority within each business unit.

4. Explain the Departmentalization and Chain of Command that occurs in the Structure!
 Answer :
3M's organizational structure is divided into departments based on their product lines and
markets, which is a type of product departmentalization. Each of the company's five
business groups is divided into divisions and business units that specialize in particular
product lines or market segments.

For example, the Health Care business group is divided into divisions focusing on
medical solutions, oral care, and drug delivery systems. Each division has its functional
departments, including marketing, R&D, and operations.

At 3M, the chain of command is clearly defined, with top-level executives at the
corporate level having ultimate decision-making authority. Each business group has a
president that oversees various divisions and business units. Each division or business
unit has a manager or director in charge of day-to-day operations and decision-making.

There are also clear lines of communication and reporting in the chain of command, with
each manager or director reporting to a higher-level manager. The objective is to ensure
that the decisions are appropriate and that information is communicated effectively
throughout the organization.

5. Has Centralization and Decentralization policies been implemented in the organization?

Give an example of Centralization and Decentralization that occurs and how they work!
Answer :
3M Company has a decentralized organizational structure, which is a type of organic
structure. Decision-making authority is distributed throughout the organization in this
structure, with power and responsibility delegated to lower-level managers and
employees. Because there are fewer layers of management to go through, this allows for
greater flexibility and adaptability, as well as faster decision-making.

3M implements this structure through a network of business units and divisions, each
with its own leadership and decision-making authority. Consumer, Electronics and
Energy, Health Care, Industrial, and Safety and Graphics are the company's five major
business groups. There are multiple divisions and business units within each group, each
focusing on a specific product line or market segment.

6. Explain whether the organization runs in a mechanistic or organic way! Provide evidence
and examples.
Answer :
The 3M Company, also known as the Minnesota Mining and Manufacturing Company,
has a mix of mechanistic and organic characteristics in its organizational structure.

On one hand, 3M has a strong emphasis on standardization, hierarchy, and control, which
are characteristic of a mechanistic organizational structure. For example, the company
has a clearly defined organizational hierarchy with well-defined roles and responsibilities.
It has a centralized decision-making process, with top management making key decisions
and communicating them down the chain of command. The company also uses
 standardized procedures and processes to ensure consistency and efficiency in its
operations.

On the other hand, 3M also exhibits characteristics of an organic organizational structure,

such as a focus on innovation, flexibility, and employee empowerment. For example, the
company encourages its employees to be creative and innovative in their work and
provides them with the freedom to explore new ideas. It also has a decentralized
decision-making process, where employees at all levels are encouraged to contribute their
ideas and opinions.

Moreover, the company has a culture of collaboration, where employees are encouraged
to work together in cross-functional teams to solve complex problems. It also has a
matrix structure, which allows employees to work on multiple projects and collaborate
with colleagues from different departments.

In conclusion, 3M Company operates in a hybrid structure that combines elements of

both mechanistic and organic organizational structures. While it places a strong emphasis
on control, standardization, and hierarchy, it also values innovation, flexibility, and
employee empowerment.

7. Read Chapter 11, and provide suggestions for the organization to adopt Contemporary
Organizational Designs (forming Matrix and Project Structures, creating The
Boundaryless Organization) in the digital era so that the organization can be more agile
and efficient. Provide an image to support your suggestions!
Answer :
In Chapter 11 of "Management" by Stephen P. Robbins and Mary K. Coulter, the authors
discuss contemporary organizational designs that can make companies more agile and
efficient. Let's explore how 3M Company, also known as the Minnesota Mining and
Manufacturing Company, can adopt these designs in the digital era.

Matrix Structure: 3M Company has multiple product lines, so a matrix structure could be
a good fit. In this design, employees are assigned to both a functional and a project team.
This allows for greater specialization, better coordination, and a more dynamic allocation
of resources. For example, a product development team could have members from the
engineering, marketing, and finance departments, ensuring that all perspectives are
represented. To implement a matrix structure, 3M would need to ensure that
communication channels are clear, and roles and responsibilities are well-defined.

Project Structure: 3M Company could also benefit from a project structure for its more
complex projects. In this design, employees are organized around a specific project or set
of projects. This allows for greater focus, faster decision-making, and greater
accountability. For example, 3M could create a project team to develop a new product,
with members from different departments working together to achieve a common goal.
To implement a project structure, 3M would need to ensure that projects are clearly
defined, deadlines are set, and resources are allocated appropriately.
 Boundaryless Organization: Finally, 3M Company could create a boundaryless
organization, which eliminates traditional barriers between departments and encourages
collaboration and innovation. This design is particularly effective for companies
operating in rapidly changing industries. To create a boundaryless organization, 3M
would need to break down silos between departments and create cross-functional teams.
The company would also need to foster a culture of collaboration and provide the
necessary tools and resources for employees to work together effectively.

In conclusion, by adopting contemporary organizational designs such as the matrix and

project structures, and creating a boundaryless organization, 3M Company can become
more agile and efficient in the digital era. These designs can help the company respond
more quickly to changing market conditions, better allocate resources, and encourage
collaboration and innovation.

8. If the organization has implemented Contemporary Organizational Designs, explain it in

detail with an example.
Answer :
Let's assume that 3M Company has implemented a matrix structure in its organization. In
this structure, employees are assigned to both a functional and a project team. This allows
for greater specialization, better coordination, and a more dynamic allocation of
resources.

For example, let's say 3M Company is developing a new product line in the automotive
industry. The company creates a product development team that includes members from
the engineering, marketing, and finance departments, all working together to develop and
launch the new product line. The engineering team is responsible for designing the
product, the marketing team is responsible for conducting market research and
developing the branding and advertising strategy, and the finance team is responsible for
managing the budget and forecasting the financial performance of the product line.

In this scenario, the matrix structure allows for greater collaboration and coordination
between departments, ensuring that all perspectives are represented in the development of
the product line. It also enables a more dynamic allocation of resources, as team members
can be shifted between different projects based on their expertise and availability.

To ensure that the matrix structure is effective, 3M Company would need to ensure that
communication channels are clear and that roles and responsibilities are well-defined.
Team members would need to understand their roles in both the functional and project
teams, and there would need to be clear guidelines on how resources should be allocated
between projects.

Overall, by implementing a matrix structure, 3M Company can become more agile and
efficient in its product development process, enabling faster decision-making, greater
specialization, and better coordination between departments.
9. Propose The Strategic Management Process in the Organization (Read Chapter 9). Only
do Steps 1 to 5.
Answer :
Here is an outline of the first five steps of the strategic management process for 3M
Company, based on Chapter 9 of "Management" by Stephen P. Robbins and Mary K.
Coulter:

Establish the mission, vision, and values of 3M Company: The first step is to establish
the mission, vision, and values of 3M Company. The mission statement should clearly
define the company's purpose, the vision statement should outline the desired future state,
and the values should articulate the principles that guide the company's actions. For
example, 3M Company's mission is to improve people's lives through innovation, and its
values include integrity, collaboration, and sustainability.

Analyze the external environment: The second step is to analyze the external
environment of 3M Company, which includes factors such as economic, social, cultural,
technological, legal, and political factors. This analysis will help 3M Company identify
opportunities and threats that may impact its operations, such as changes in consumer
preferences or new regulations.

Analyze the internal environment: The third step is to analyze the internal environment of
3M Company, including its strengths and weaknesses. This analysis will help 3M
Company identify its core competencies, areas for improvement, and potential obstacles
to achieving its strategic goals. For example, 3M Company's strengths include its strong
brand recognition and culture of innovation, while its weaknesses may include a lack of
agility or a dependency on certain products.

Formulate strategies: The fourth step is to formulate strategies for 3M Company based on
the analysis of the external and internal environments. This involves identifying and
selecting strategic options that will help the company achieve its objectives, such as
expanding into new markets, developing new products, or improving operational
efficiency.

Implement strategies: The fifth step is to implement the selected strategies for 3M
Company. This involves developing a detailed action plan, allocating resources, and
establishing metrics to measure progress and success. Implementation also requires
effective communication and leadership to ensure that all stakeholders are aligned with
the company's strategic goals. For example, 3M Company could implement a strategy to
expand into emerging markets, which would require investment in research and
development, marketing, and distribution channels.

By following these five steps in the strategic management process, 3M Company can
create a clear direction and roadmap for achieving its objectives, maximize its strengths,
minimize weaknesses, and adapt to changes in the external environment.
10. Propose creating a Corporate Strategy for the organization (Provide a proposal based on
theory).
Answer :

1. Focus on innovation and sustainability to drive growth and competitive

advantage.

Method : Continue investing heavily in research and development, as well as actively

seeking out new technologies and markets to expand into. The company could also
prioritize sustainability in its operations and products, aligning with growing consumer
demand for environmentally friendly solutions.

2. Leverage partnerships and collaborations with external organizations.

Method : Collaborate with universities, startups, and other companies. By collaborating

with others, 3M can access new technologies and expertise, while also sharing its own
resources and knowledge to drive innovation and sustainability in various industries.

3. Establish clear metrics and performance indicators.

Method : Measure progress and hold employees accountable for achieving specific goals
related to innovation and sustainability. This would help to ensure that the company stays
focused on its strategic objectives and continues to drive growth and competitive
advantage in the long term.