CONLOG METER

ERROR CODES
Yaka!
ERROR MEANING ACTION

EO7 E07

E04
Communication Error between meter
and CIU.
No supply voltage present.
• Check for batteries and replace if neccessary.
• Check for meter status.
Contact Umeme for support.
M089 d
e Limite
of Umem
Property

AAAAAA Invalid token( mismatching number on Enter a valid token.

token and meter, mismatching tariff etc).
DDDDD This occurs when a token has the same Enter a valid token.
ID as a token already entered. You can discard this token as it is not valid.
OOOO Old or expired token. Enter a valid token.
You can discard this token as it is not valid.
t OPEN This occurs if the terminal cover is not Contact Umeme for support.
installed correctly.
Symbol of This occurs if the terminal cover is not Contact Umeme for support.
a spanner installed correctly.
X rF COn Failed communication. • Check for batteries and replace if necessary.
No Radio Frequency signal. • If it persists, contact Umeme for support.
 ITRON METER
ERROR CODES
EEEEE 13 ERROR MEANING ACTION

00000 Token too old. Enter a valid token.

You can discard this token as it is not valid.
OvEr Po Power Overload. Reduce the load. In case there is need for
installation upgrage, contact Umeme.
EEEEE 13 Token entered incorrectly. Enter a valid token.
You can discard this token as it is not valid.
EEEEE 20 Communication Error. • Check and ensure communication cable is well fixed.
• Contact Umeme for support
EEEEE 02 Negative amount on a meter. Contact Umeme for support.

EEEEE 98 CIU Short code rejected. Enter the right code.

UUUUU Token already used. Enter a valid token.

You can discard this token as it is not valid.
 INHEMETER METER
rty of
ERROR CODES
Prope

5185
ERROR MEANING ACTION
0312 18

OVEr_POr Meter overloaded. Reduce the load. In case there is need for

0020
installation upgrage, contact Umeme.
OVEr_CUr Over current. Reduce the load. In case there is need for
installation upgrage, contact Umeme.
UsEd Used Token code. Enter a valid token.
You can discard this token as it is not valid.
OLd Old Token code. Enter a valid token.
You can discard this token as it is not valid.
Loc If the user's electrical load within 45 seconds Reduce the load. In case there is need for
continues to be greater than the load threshold. installation upgrage, contact Umeme.
Con_FAIL The flashing icon indicates that the communication between • Ensure CIU is in the socket and the same socket should be in ON position.
CIU and MCU failed this time, please wait! CIU will automati- • If there is no supply, ensure the meter has working batteries.
cally communicate again.

rEJEct • Token input is wrong. • Enter the right token.

• Mismatch in Tariff Index and / or Key Version in the meter
and Vending System. • Contact Umeme for support.
0004 Over Voltage. Contact Umeme for support.

0020 Under Voltage. Contact Umeme for support.

PadLocK Mismatch in Tariff Index and / or Key Version in Contact Umeme for support.
the meter and Vending System.

Symbol of an This occurs if the terminal cover is not Contact Umeme for support.
open switch installed correctly.
 HEXING METER
ERROR CODES
ERROR MEANING ACTION

OVEr_POr Meter overloaded. Reduce the load. In case there is need for
installation upgrage, contact Umeme.
OVEr_CUr Over current. Reduce the load. In case there is need for
installation upgrage, contact Umeme.
UsEd Used Token code. Enter a valid token.
You can discard this token as it is not valid.

V E r _ P O r OLd Old Token code. Enter a valid token.

O Loc If the user's electrical load within 45 seconds

You can discard this token as it is not valid.
Reduce the load. In case there is need for
it Status
1000 imp/kW
h
continues to be greater than the load threshold. installation upgrage, contact Umeme.
Cred
Ch. 1 ough
Green: En
Red: Low out
Flash: Lo
w
Con_FAIL The flashing icon indicates that the communication between • Ensure CIU is in the socket and the same socket should be in ON position.
CIU and MCU failed this time, please wait! CIU will automati- • If there is no supply, ensure the meter has working batteries.
385 385
800
5 285 | 0 co.ug cally communicate again.
0800 28 e.
llc en tr e@umem
ca g
eme.co.u
www.um
0772 28
5 285
ELECTR
ICAL CO. LTD rEJEct • Token input is wrong. • Enter the right token.
HEXING • Mismatch in Tariff Index and / or Key Version in the meter
Made in
C hi na
and Vending System. • Contact Umeme for support.
er
r to keep
your met
Remembe in to stay charge
d.
NO. 352
75125 0004 Over Voltage. Contact Umeme for support.

Yaka!
d
plug ge ited
of Um eme Lim
Property

0020 Under Voltage. Contact Umeme for support.

PadLocK Mismatch in Tariff Index and / or Key Version in Contact Umeme for support.
the meter and Vending System.

Symbol of an This occurs if the terminal cover is not Contact Umeme for support.
open switch installed correctly.