Professional Documents
Culture Documents
Preference Matrix
Preference Matrix
VOC-Car
# Expectations Explanation
1 Speed Acceleration
Preference matrix
Speed
Speed X
Comfort (seat) 1
Comfort (audiovisual) 0
Safe (size) 1
Safe (material) 1
Color 0
CTQ Definition CTQ expected CTQ present Measurement
Preference matrix
Healthy meal options
Healthy meal options X
Fast service 0
Nutritional information 0
Individual preferences 1
Healthy habits 0
Fresh ingredients 1
CTQ Definition CTQ expected
Time Healthy options in food apps 5-10min
Time Reduce time for delivery 20-30min
Calories, macronutrients Accurate and detail nutritional data 2-5min
Filter options base on diet: high pr Pleople with meal planing 5-10min
People with deseases problem Increase healthy habits 5-10min
Organic ingredients Clear 10min