Management (22509)

Unit No. 3: Directing and Controlling at Supervisory Level

1. Directing is the function of guiding, __________________, overseeing and instructing

people towards accomplishment of organizational goals.
a) Operating b) Instructing c) Inspiring d) Executing

2. Directing is a key managerial function to be performed by the manager along with

__________________, organizing, staffing and controlling.
a) Directing b) Guiding c) Overseeing d) Planning

3. From top ________________ to supervisor everyone performs the function of directing

and it takes place accordingly, wherever superior – subordinate relations exist.
a) Director b) Guide c) Supervisor d) executive

4. Directing is a continuous process initiated at top level and flows to the_______________

through organizational hierarchy.
a) bottom b) top c) both d) none

5. Directing is a ___________________ process initiated at top level and flows to the

bottom through organizational hierarchy.
a) Continuous b) break c) Jumped d) none

6. Directing consists of supervision, ________, leadership, and communication.

a) Execution b) Motivation c) guidance d) none

7. ___________________ and motivating to subordinates for achieving the desired goals of

the Organization.
a) Inspiration b) Executing c) guidance d) Leading

8. Which of the Following situations may arise due to lack of directions?

a) Unable to execute planned work. b) Unable to identify resources.
c) Chances of repetitive mistakes. d) All of the above

9. Directing ensures ___________________ contribution of individual.

a) Minimum b) maximum c) moderate d) none of these

10. Direct Supervising, Harmony of objectives, Unity of command, Effective

Communication this are ________ of Directing
a) Principles b) Characteristics c) Elements d)Goals

11. Supervision, Motivation,__________,_________ are the Elements of Direction .

a) Inspiration, Communication b)Leadership, Inspiration
c) Execution, Leadership d) Leadership, Communication

12. ________is the process of passing information, experience, opinion etc from one person
to another.
a) Communication b) Execution c) Planning d) Operation
13. ________is the process of passing information, experience, opinion etc from one person
to another.
a) Communication b) Execution c) Planning d) Operation

14. ___________means overseeing the employees at work, to see that they are working
according to plans and policies of the organization and keeping the time schedule, and to
help them in solving their work problems.
a) Motivation b) Supervision c) Inspiration d) Execution

15. __________is the process of stimulating people to accomplish desired goals of

Organization.
a) Execution b)Motivation c) guidance d) none of these

16. Who defines Motivation means a process of stimulating people to action to accomplish
desired goals?
a) William G. Scout b) Fred Luthans c) Mc Farland d) None of these

17. Who defines Motivation is a process which begins with a physiological or psychological
need or deficiency which triggers behaviour or a drive that is aimed at a goal or incentive?
a) William G. Scout b) Fred Luthans c) Mc Farland d)None of these

18. Who defines Motivation refers to the way in which urges, drives, desires, aspirations,
and strivings or needs direct, control and explain the behaviour of human beings?
a) William G. Scout b) Fred Luthans c) Mc Farland d) None of these

19. Which factors affect employee’s motivation?

a) Need b) Attitude c) Interest d)All of these

UNIT NO. 04- SAFETY MANAGEMENT

20. Who can be responsible for accident?

a) Management b) Worker c) Working condition d) All of above

22.Probability of the event that might occur X Severity of the event if it occurs =
a) Accident b) Hazard c) Risk d) None of the above

23.Industrial safety management if that branch of management which is concerned with

______ hazardsfrom the industries.
a) Reducing b) Controlling c)Eliminating d) All of the above

24. The following is indirect cost of accident

a) Money paid for treatment of worker b) Compensation paid to worker
c) Cost of lost time of injured worker d) All of the above

25. The following is(are) physical hazard agent(s)

a) Falls b) Electricity c)Inhalation d) All of the above

26.Check list for Job Safety Analysis (JSA) consists of

a) Work area, material, machine, tools
b) Men, machine, material, tools
c)Men, machine, work area, tools
d) Men, work area. Material, tools

7. A safety programme consists of

 a) Three E’s b) Four E’s c)Five E’s d) Six E’s

8.For household wiring and small units, the following should be used for safety measure
a) MCB b) ACB c)OCB d) MCCB

8. Which of the following colour is used for radiation hazard?

a) Red b) Orange c)Green d) Purple

10. Decibel (db) is a unit used to measure

a) Light b) Sound c)Frequency d) None of the above

11.The following is (are) are generally provided with limit switch to prevent motion beyond
preset limit
a) Hoists b) Conveyors c)Machine tables d) All of the above

11. The following is (are) used as safety device(s) in machines

a) Fail safe b) Safety interlocks c)Limit switches d) All of the above

13.Class-A fire consists of fire due to

a) Wood b) Oil c)Transformer d) Chemical

14.Water is used to extinguish

a) Class-A fires b) Class-B fires c)Class-C fires d) All of the above

15. The following class of fire occur in electrical equipment

a) Class-A fires b) Class-B fires c) Class-C fires d) All of the above

16. The following extinguisher is suitable for cotton or other textile fire
a) Water b) Soda acid c)Foam d) Dry chemicals

17. _____ is best suited to extinguishing oil or flammable liquid fire.

a) Soda acid b) Vaporizing liquid c) Foam d) Dry chemical

18. The only thing that can keep you safe consistently is ______________
a) Personal Protective Equipment
b) your supervisor
c)obeying all warning signs
d) your attitude

19. Which of the following require training and authorization before you can perform them?
a) forklift operation b) lockout/tagout c)crane use d) all of the above

18. In the event of a fire, the facility and company property is the primary concern.
a) true b) false

UNIT NO- 05. LEGISLATIVE ACTS

1. Indian Factory Act is passed in_________.

(a) 1935 (b) 1947 (c) 1948 (d) 19763.
2. Creches should be provided when there are more than ______female workers of their kids
of age below________years.
(a) 30,6 (b) 25,6 (c) 25,9 (d) 100.6

3. Factory using power as per Factory Act is a premise of minimum___________.

(a) 10 workers (b) 20 workers (c) 30 workers (d) 40 workers

4. A Labour Welfare Officer is appointed in the factory as per Factory Act when there
areminimum_________workers.
(a) 100 (b) 300 (c) 500 (d) 1000

5. As per Factory Act, one box of First Aid is provided for______workers.

(a) 100 (b) 200 (c) 150 (d) 250

6. One ambulance room should be provided in a factory employing more

than_______workers.
(a) 200 (b) 300 (c) 400 (d) 500

7. Child is a person of the age_________.

(a) less than 10 years (b) less than 15 years
(c) less than 8 years (d) none of the above

8. Calendar year as per Factory Act is

(a) 1 April to 30 March
(b) 1 January to 31 December
(c) 1 July to 30 June
(d) None of the above

9. Workman's Compensation Act is passed in_________.

(a) 1924 (b) 1948 (c) 1950 (d) 1934

10. Minimum wages which are fixed are declared by Government through________
(a) Newspaper
(b) Magazine
(c) Official gazette
(d) All

11. What safety management can do?

(a) Accidents prevention
(b) Avoiding damage
(c) Safe conditions at workplace
(d) All

12.Accidents can be reduced to zero

(a) Never possible
(b) May be possible
(c) Accidents cannot be reduced
(d) None

13. Fatal accident means__________

(a) Dangerous accident
(b) Accident due to unknown
(c) Death in accident
(d) None of the above

14. The issues between employer and employee are covered in______________.
(a) Factory Act
(b) Workman Compensation Act
(c) Industrial Disputes Act
(d) Minimum Wages Act

15. 1 .Conflict between two workers

2 .Conflict between employer and employees
(a) Both come under industrial disputes
(b) Only (1) s industrial dispute
(c) Only (2) is industrial dispute
(d) Both cannot come under industrial disputes

16. Match the pairs

1 Settlement (A) Refusal to work by workers
2. Strike (B) Written agreement
3. Layoff (C) Closing factory by owner
4. Lockout (D) Temporary suspension by owner
(a) 1 (C) 2. (B), 3. (D), 4. (A)
(b) 1. (B) 2 (A), 3 (D), 4. (C)
(c) 1 (A), 2. (B), 3. (C), 4. (D)
(d) 1. (D), 2 (C) .3 (B), 4. (A)

17. Which is not a cause of Industrial Dispute ?

a) Top Manager b) Departmental heads c) Supervisors d) Vendors

18. Which are the welfare measures in the Factory Act , 1948 ?
a) First Aid Appliances, canteens, Creches
b) Lighting, Overcrowding, Spittoons
c) Drinking Water, Dust , Fumes
d) Cleanliness, Disposal of wastes, Ventilation