Professional Documents
Culture Documents
Delegation of authority
is the process of transferring responsibility for a task to
another employee. The purpose of delegation is to
empower employees to make decisions and take
ownership of their work, while also freeing up managers
to focus on more strategic tasks.
Importance of delegation:
Increased productivity: When tasks are delegated
to employees who are skilled and experienced in those
areas, they can be completed more efficiently and
effectively. This can lead to increased overall
productivity for the team or organization.
Improved employee morale and
engagement: When employees are given the opportunity
to take on new challenges and responsibilities, they feel
more valued and engaged in their work. This can lead to
improved morale and job satisfaction.
Developed employee skills and
knowledge: Delegation can also help employees to
develop their skills and knowledge. When employees are
given the chance to work on new tasks and projects, they
can learn new things and expand their expertise.
Frees up managers time: By delegating tasks,
managers can free up their time to focus on more
strategic tasks, such as planning, developing new
products and services, and building relationships with
customers.
Elements of delegation:
Authority: When delegating a task, the manager
must also delegate the necessary authority to the
employee to complete the task successfully. This may
include the authority to make decisions, allocate
resources, and represent the manager to others.
Responsibility: Along with authority, the manager
must also delegate responsibility to the employee for the
successful completion of the task. This means that the
employee is accountable for the outcome of the task and
must take ownership of their work.
Accountability: The manager remains accountable
for the overall success of the task, even when it has been
delegated. This means that the manager must provide
guidance and support to the employee, and must be
available to answer questions and resolve problems.
Process of delegation:
1. Identify the task to be delegated. Consider the
skills, experience, and workload of your team members
when deciding which task to delegate.
2. Choose the right person to delegate to. Consider
the employee's skills, experience, and motivation when
choosing who to delegate the task to.
3. Clearly define the task and the desired
outcome. Be clear about what needs to be done, when it
needs to be done by, and what the expected outcome is.
4. Delegate the necessary authority. Give the
employee the authority they need to complete the task
successfully.
5. Provide guidance and support. Be available to
answer questions and resolve problems.
6. Monitor the progress of the task. Check in with
the employee regularly to see how they are progressing
and to offer support if needed.
7. Provide feedback. Once the task is completed,
provide the employee with feedback on their
performance. This will help them to learn and grow in
their role.