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Communication Essentials for Engineers (EGCOMM)

Lesson 4 – What is ChatGPT worksheet
Online Asynchronous Learning (3) – 1%

Date: 12 Nov 2023 (Monday Classes)

15 Nov 2023 (Thursday Classes)

Instructions:

1. Refer to your Lesson 2 - ASST 1 - Research Infographic Presentation Draft worksheet OR other research document you are writing for your
Assessment 1
2. Copy and paste your ORIGINAL work in your worksheet or research document into this OAL worksheet (put your content under the right
categories) under the column “ORIGINAL WORK”
3. Login to ChatGPT and use this AI tool to try to improve on your existing work
4. Ask questions and prompts and try and see if you can get accurate and useful information for your Assessment 1
5. Copy and paste the ChatGPT’s answers into the column “AFTER USING CHATGPT”
6. Remember to answer the last question – “YOUR CONCLUSION – IS CHATGPT USEFUL?”
7. Submit this worksheet to your tutor by the stated datelines above on Brightspace

Remember: If you use information from ChatGPT, you need to find the original source of the facts and cite it. Also, when
appropriate, credit ChatGPT or similar Generative AI as a web-page. Remember the golden rule of academic integrity - credit your
sources.

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Class:
Student Name & Student No.
Research Topic:
Background information:
(relevant to the context of
Singapore)
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TK02
Muthukumaran Tanuj
S10258432B
ORIGIAL WORK AFTER USING CHATGPT
How does technology improve the quality of life for the elderly How does technology improve the quality of life for the elderly in
in Singapore? Singapore?
The epidemic has caused physical limits and safe The COVID-19 pandemic in Singapore has led to widespread
management measures (SMMs) to be implemented implementation of Safe Management Measures (SMMs) and
countrywide in Singapore, which has affected seniors' physical restrictions, impacting seniors' social activities.
everyday social activities and normal routines. Previous While previous studies focused on seniors using digital
studies on using digital technology by seniors have technology for health-related issues, there is limited
mostly concentrated on managing age-related illnesses research on their use of technology for social networking
and health-related issues like exercise and diet. The use and recreational activities. Given the challenges of social
of digital technologies by seniors for other activities, like distancing, the exploration of digital technologies for virtual
social networking or recreational pursuits, has received socializing becomes crucial. Virtual event platforms are
less research, despite the prevalence of SMMs and the highlighted as potential tools for seniors to interact with
Covid-19 pandemic's limitations on social distancing and friends, mitigating loneliness during these challenging times.
in-person interactions. These uses of digital technologies
can potentially help seniors socialize and lessen Examples of technologies would be;
loneliness. More specifically, seniors may find it simpler
to interact and converse with their friends when they use  Smart home devices for convenience
virtual event platforms.  Wearable health tech for monitoring health
Examples of such technology used would be  Apps for medication management
 Smart home devices for convenience
 Wearable health tech for monitoring The adoption of digital technologies among Singapore's
health elderly population offers a pathway to a more relaxed and
 Apps for medication management less stressful lifestyle, fostering a sense of peace and
happiness. Particularly beneficial during the challenges of
the COVID-19 pandemic, these technologies, especially those
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This technology allows the elderly of Singapore to be facilitating virtual interactions, contribute significantly to the
more relaxed, and less stressful which in turn will allow overall well-being of seniors.
them to be more peaceful and live a happier life.

Purpose & Scope: 1. Digital Readiness Initiatives: Implement programs to

 Facilitating Digital Readiness: ensure that Singapore's elderly population acquires essential
Implement initiatives to ensure that elderly digital skills, enabling them to navigate and utilize
individuals in Singapore are equipped with technology effectively.
the necessary digital skills, fostering their
2. Streamlining Daily Life: Employ technology solutions
ability to navigate and utilize technology
tailored to address the unique challenges faced by the
effectively. elderly, simplifying their daily routines and tasks to enhance
 Enhancing Ease of Daily Life: Utilize overall quality of life.
technology solutions that specifically
target the challenges faced by the elderly, 3. Active Connectivity Strategies: Develop and implement
aiming to simplify their daily routines and strategies to connect older individuals in Singapore with the
tasks, ultimately improving overall quality broader community and the global population, leveraging
of life. technology as a tool to reduce social isolation and encourage
 Fostering Active Connectivity: engagement.
Implement strategies to actively connect
the older generations of Singapore with 4. Independence-Promoting Technologies: Introduce user-
friendly digital tools that empower the elderly to maintain
the broader community and the global
independence in their daily lives, reducing reliance on
population, leveraging technology as a external assistance and fostering self-sufficiency.
bridge to reduce social isolation and
promote engagement.
 Promoting Independence: Introduce
technologies that empower the elderly to
maintain independence in their daily lives,
reducing the need for external assistance
and enabling self-sufficiency through
accessible and user-friendly digital tools.

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Perspectives:
1) Engineering /
technological
2) And at least one other
disciplinary perspective
2 – 3 Main Points: Main Point 1:
(Ensure the main points are Telemedicine: Elderly individuals can consult with
relevant to the healthcare professionals from their homes through video
perspectives mentioned calls and online platforms. Due to the pandemic, the
above) percentage of elderlies using these applications has
increased from a mere 5% to a whopping 65%. This
improves access to medical services and reduces the
hassle of travelling to healthcare facilities.
Medication Management: Mobile apps and digital
reminders help seniors manage their medications
effectively, reducing the risk of medication errors and
hospitalizations. This can be supported by the ‘Hospital
Management Asia’, where the hospitals in Asia are Main Point 2: Social Networking
turning to automated drug screening and decision
support tools to reduce errors, increase productivity and
improve patient safety
Main Point 2:
Social Networking: Technology provides the elderly with
opportunities to stay connected with family and friends
through social media, video calls, and messaging apps. This
helps combat feelings of isolation and loneliness.
(Main Point 3:)
Emergency Response Systems: Wearable or home-based
emergency response systems can quickly summon help in
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Main Point 1: Telemedicine and Medication Management
 Telemedicine: Elderly individuals can access healthcare
professionals through video calls and online platforms,
with a notable increase in usage from 5% to 65%
during the pandemic. This enhances medical service
accessibility and reduces the need for travel.
 Medication Management: Mobile apps and digital
reminders assist seniors in managing medications
effectively, minimizing errors and hospitalizations.
Automation in drug screening, as seen in hospitals
across Asia, contributes to enhanced productivity and
patient safety.
 Technology enables the elderly to stay connected with
family and friends through social media, video calls,
and messaging apps. This use of technology helps
alleviate feelings of isolation and loneliness.
Main Point 3: Emergency Response Systems
 Wearable or home-based emergency response
systems offer a quick means to summon help in case
of falls, accidents, or medical emergencies. This
technology provides peace of mind for both the
elderly and their caregivers.
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case of falls, accidents, or medical emergencies, providing

peace of mind for both the elderly and their caregivers.

Conclusion: Insight: While technology has the potential to greatly Insight 1: Diverse Needs and Comfort Levels
(1 – 2 insights/ benefit the elderly, it's important to remember that  Insight: Seniors have diverse needs and comfort levels with
seniors have diverse needs and comfort levels with technology, requiring customizable solutions.
recommendations/ questions)
 Recommendation: Develop user-friendly interfaces with
technology. One size doesn't fit all. adjustable features, seek and incorporate user feedback for
Recommendation: To ensure technology's effectiveness continuous improvement, ensuring technology is tailored to
and acceptance among the elderly, it's crucial to provide individual preferences and capabilities.
customizable solutions that consider individual Insight 2: Digital Literacy Challenges
preferences and capabilities. Devices and apps should  Insight: Many elderly individuals may face challenges in
have user-friendly interfaces, adjustable font sizes, and using technology effectively, leading to frustration and
disengagement.
simplified controls. User feedback should be actively  Recommendation: Implement digital literacy training and
sought and incorporated into design improvements. ongoing support through community centers, libraries, and
NGOs. Tech companies should provide user guides and
Insight: Many elderly individuals may not be familiar with accessible customer support. Ensuring affordability and
the latest technology or might face challenges in using it accessibility for seniors from lower-income backgrounds is
effectively, which can lead to frustration and crucial.
disengagement.
Recommendation: There should be concerted efforts to
provide digital literacy training and ongoing support.
Community centers, libraries, and NGOs can offer
technology workshops specifically tailored to seniors.
Additionally, tech companies can develop user guides
and offer easily accessible customer support for the
elderly. Ensuring affordability and accessibility of
technology for seniors from lower-income backgrounds is
also essential.

References in APA format: Referencies Referencies

Perdana, A., & Mokhtar, I. A. (2021, Nov 12). Seniors’ Perdana, A., & Mokhtar, I. A. (2021, Nov 12). Seniors’ adoption of
adoption of digital devices and virtual event platforms digital devices and virtual event platforms in Singapore
in Singapore during Covid-19. Retrieved from National during Covid-19. Retrieved from National Library Of

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Library Of Medicine: Medicine:

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC85886
06/
Kloza, B. (2022, December 14). Digital Literacy for Senior citizens:
Kloza, B. (2022, December 14). Digital Literacy for Senior
citizens: Building ICT Competencies - Connecting the
unconnected. Retrieved from
https://ctu.ieee.org/digital-literacy-for-senior-citizens-
building-ict-competencies/#:~:text=Continued
%20Independence%3A%20Digital%20technologies
%20can,families%20if%20they%20need%20help.
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8588606/
Building ICT Competencies - Connecting the unconnected.
Retrieved from https://ctu.ieee.org/digital-literacy-for-
senior-citizens-building-ict-competencies/
#:~:text=Continued%20Independence%3A%20Digital
%20technologies%20can,families%20if%20they%20need
%20help.

YOUR CONCLUSION – It was more summarized and easier to understand.

IS CHATGPT USEFUL?

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