PEGA Systems

BPM tool (PRPC - PEGA Rules Process Commandor)

8.5 is latest
We are using 8.1

Pega Platform - Pega Rules

1. Low Code - No Code

2. Direct Capture of Objectives (DCO)
3. Case Management (Dynamic Routing, SLA, Automated Decision)
4. Gaurdrails for quality
5. Reduced Development Cost & Time (Pega customer service, Pega Sales Automation,
Pega Decision Hub, Pega Marketing
6. Dev Ops, Mobility, Activities, Agents, Services, User Interface..
7. Deployment option (Pega Cloud, On-Premises, Third Party Cloud like AWS, Azure)

administrator@pega.com/install

Operator -

Application is collection of Rules

Rule (Versioned rule, non-versioned rule)

Data instance

Different Roles :
=================
System Architect (Junior Developer)
Senior System Architect
Lead System Architect (LSA)
Business Architect (BA)
Product Owner (Client)
SME (subject matter expert)
Testers (QA)
UI Experts

Users
Managers (Reports)

Different Portals :
====================
App Studio -> Clients, Business Architect, Citizen Developers
Dev Studio -> SA, SSA, LSA
Admin Studio -> Product Support
Prediction -> Data Scientists (Next Best Action, Data Analytics
(Predictive/Adaptive Models), Text Recognization

User portal (Case Worker Portal)

Manager Portal( Case Manager Portal)

Operator -> Access Group -> Application (version)

Implementation Application (Corporate Event Management Application)

Frame work2

Framework1

PEGA's Frame Work (Marketing, Customer Service, Sales Automation)

PEGA PLATFORM

Corporate Event Management Application

Framework Application

PEGA PLATFORM

Food Management Application

FrameWork Application

Pega Platform

Union Bank -> Andhra bank, Corporate

Banking framework for Union bank - 80% rules

i) Advanced options, such as default ruleset name and version that are assigned
to new rules.

Default Access Groups :

Administors
Authors
Users
Manager