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Socialization of Students in Higher Education: Organizational Perspectives

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Weidman, John C. “Socialization of Students in Higher Education: Organizational Perspectives.”


Pp. 253-262 in Clifton C. Conrad and Ronald C. Serlin (Eds.), The Sage Handbook for Research in
Education: Engaging Ideas and Enriching Inquiry. Thousand Oaks, CA: Sage Publications, 2006.

14
SOCIALIZATION OF STUDENTS
IN HIGHER EDUCATION
Organizational Perspectives

JOHN C. WEIDMAN
University of Pittsburgh

I
n their recently published book reviewing students have while enrolled (within-college
research that appeared during the 1990s, effects)” (Pascarella & Terenzini, 2005, p. 18,
Pascarella and Terenzini (2005, chap. 2) emphasis in original). College impact frame-
continued the pattern established in their previ- works may include characteristics of individuals
ous volume (Pascarella & Terenzini, 1991, (e.g., gender, ethnicity, socioeconomic status),
chap. 2) of identifying two broad clusters of higher education institutions as organizations
conceptual frameworks that are important for (e.g., size, type of control, selectivity, mission,
understanding change in college students: devel- resources), or environment (e.g., academic,
opmental theories and college impact models. social, cultural, or political climate) created by
Developmental models of student change faculty and students on a campus. Develop-
address “the nature, structure, and processes of mental and college impact frameworks are not
individual human growth. They focus primarily mutually exclusive, and as the following discus-
on the nature and content of intraindividual sion of a particular stream of research within
change, although interpersonal experiences are each type suggests, there can be considerable
often salient components of these models” overlap of both conceptions and contributing
(Pascarella & Terenzini, 2005, p. 18, emphasis in authors.
original). This chapter treats the notion of “college
College impact models of student change impact” under the broad concept of socializa-
focus more “on the environmental and interindi- tion, relying on the classic definition by Brim
vidual origins of student change . . . [and] (1966): “the process by which persons acquire
emphasize change associated with the charac- the knowledge, skills, and dispositions that
teristics of the institutions students attend make them more or less effective members of
(between-college effects) or with the experiences their society” (p. 3). Society is not necessarily a

AUTHOR’S NOTE: Helpful comments on an earlier draft of this chapter were provided by Kenneth A. Feldman
and Laura W. Perna.

253
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254– • – SECTION TWO: IDENTIFYING MEANINGFUL PROBLEMS AND APPROACHES TO INQUIRY

unitary construct given that individuals are important parallels between the more psycho-
normally thought of as participating in multiple logically and more socioculturally oriented
social groups and structures (e.g., families, peer frameworks that are addressed in a systematic
groups, occupations, organizations) simultane- comparison of college impact models.
ously, each presenting more or less discrete The second research stream is grounded in a
and distinct expectations for their behavior college impact perspective, as reflected in orga-
(Clausen, 1968, p. 4). Hence, socialization can nizational sociology (Antonio, 2004, Berger &
be thought of as having both individual (cogni- Milem, 2000b; Carter, 1999; Tierney, 1997;
tive developmental) and organizational (affec- Weidman, 1989). It focuses on the socializing
tive interpersonal) dimensions linked through impacts of institutional diversity, especially the
patterns of acquisition and maintenance of diversity of peer groups, in higher education.
memberships and participation in salient groups
(Weidman, 1989, p. 294). Organizational aspects
of socialization are the focus of this chapter ACADEMIC ENVIRONMENTS
because their design and modification of an AND STUDENT SOCIALIZATION
institution’s social and material structure are
more under the control of colleges and universi- Academic Disciplines (Smart et al., 2000) pre-
ties than are personality characteristics of sents a thorough and convincing empirical study
students and, hence, are more “policy relevant” of certain effects of academic majors on
in the sense of broad usefulness for institutional students during college that is grounded in the
reform (p. 290). theory of career choice developed by Holland
The two volumes by Pascarella and Terenzini (1966, 1997). The authors’ rationale for the
(1991, 2005) are encyclopedic in their coverage, study is described as follows:
and interested readers are referred to their work
for comprehensive inventories of research stud- Holland’s theory is basically a theory of
ies. Although Pascarella and Terenzini (1991, person–environment fit, based on the assumption
2005) provide excellent descriptions of the that there are six personality types and six analo-
developmental and college impact streams of gous academic environments and that educational
research, their discussion of research tends persistence, satisfaction, and achievement of
not to link results to theoretical and conceptual students are functions of the congruence or fit
implications. Rather, both books are organized between students and their academic environ-
in terms of types of outcomes. Hence, in the cur- ments. Thus, if one wants to know more about
rent chapter, two streams of research having what colleges and universities might do to facili-
particularly sophisticated conceptual underpin- tate the retention, satisfaction, and learning of
nings as well as rigorous research methods have their students, then one must understand the inher-
been identified for emphasis. ent diversity of academic disciplines and the
The first research stream (Feldman, distinctive academic environments that their
Ethington, & Smart, 2001; Feldman, Smart, & respective faculties create. (p. 2)
Ethington, 1999, 2004; Smart, 1997; Smart &
Feldman, 1998; Smart, Feldman, & Ethington, After empirically validating the theoretical
2000) is grounded in the developmental per- typology of academic environments for faculty
spective of person–environment interaction (using data from the 1989 Carnegie study of the
(Pace, 1979; Stern, 1970), as reflected in the American professoriate) and students (using
work on the psychology of vocational choice data from the 1986 freshman survey and a 1990
and the typology of academic environments follow-up conducted by the Higher Education
developed by Holland (1966, 1997). Focusing Research Institute at the University of California,
on the socialization of students in academic Los Angeles [UCLA], Smart and colleagues
majors, the research reflecting this perspective (2000) systematically test the Holland model.
extends the framework by incorporating the They focus on three underlying assumptions of
broader, more sociological orientation champi- the Holland model: self-selection, where students
oned by Feldman (1972; see also Feldman & choose academic environments compatible
Newcomb, 1969). This extension suggests with their personality types; socialization, where
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Socialization of Students in Higher Education: Organizational Perspectives– • –255

academic environments reinforce and reward change and stability in college students, alternative
different talents; and congruence, where people schemas for curriculum design, and organiza-
flourish in environments congruent with their tional diversity.
personality types (pp. 51–54). Longitudinal data Overall, the presentations of findings and
from 2,309 students who were enrolled in the their implications in Academic Disciplines are
same 4-year college in 1986 and 1990 were used far too rich for a brief review to do them justice.
in the analysis of change due to Holland envi- Of particular importance, however, is Smart and
ronments. Dependent variables in the change colleagues’ (2000) discussion of the differences
analysis were scales reflecting ability and inter- in knowledge gained about college impact
est in each of four personality orientations: by research drawing from psychological models
Investigative (self-ratings on intellectual self- focusing primarily on individual learning and
confidence, possessing academic and mathe- cognitive development as opposed to those
matical ability, having drive to achieve, making drawing from sociological and anthropological
a theoretical contribution to science), Artistic models focusing primarily on social, organiza-
(self-ratings on artistic and writing ability, tional, and cultural processes affecting both cog-
becoming accomplished in one of the perform- nitive and affective outcomes of college. They
ing arts, writing original works, creating artistic are careful not to pit one conceptual approach
work, developing a meaningful philosophy of against the other, but they do recommend future
life), Social (influencing the political structure, research that would extend this particular study
influencing social values, helping others who are by drawing on other, more sociologically oriented
having difficulties, becoming involved in pro- conceptual frameworks.
grams to clean up the environment, participating Certainly, the outcomes of interest (e.g.,
in a community action program, helping to cognitive vs. affective, knowledge vs. values)
promote racial understanding), and Enterprising play a strong part in determining the conceptual
(having leadership ability, being popular, dis- approach that is likely to be taken in research. The
playing social self-confidence, becoming an stakeholders being served also influence the
authority in one’s field, obtaining recognition conceptual approach being used. Student affairs
from colleagues for contributions to one’s spe- professionals responsible for residential and
cial field, having administrative responsibility co-curricular programming might be better served
for the work of others, being very well-off finan- by more sociologically oriented studies of how
cially, being successful in a business of one’s own, various types of group and organizational activi-
becoming an expert on finance and commerce) ties might facilitate student integration into col-
(pp. 66–67). lege, whereas professors concerned with having
All analyses employ appropriate statistical students develop knowledge of their disciplines
adjustments to control for any underlying prob- might be better served by more psychologically
lems with the data as well as for relevant student oriented studies of teaching and student learning.
characteristics such as gender. Smart and col- Of course, context is always a factor no matter
leagues (2000) also look at differences in out- what the outcomes of interest are.
comes based on whether students were primary The work reflected in Smart and colleagues’
recruits (similar disciplines in both surveys) or (2000) book also serves an important heuris-
secondary recruits (dissimilar disciplines) into tic function—Feldman and colleagues (1999),
their academic majors. written while the book was in progress and con-
Results generally support the self-selection taining findings addressed in Chapter 7; Feldman
assumption, but with some gender differences. and colleagues (2001), written immediately
Both the socialization and congruence assump- after publication of the book and including a
tions are also supported, but with some differ- more comprehensive framework for Chapter 8
ences by gender and major field. Smart and as well as a test for statistical significance; and
colleagues (2000) conclude their book by dis- Feldman and colleagues (2004), written after
cussing the importance of theoretically based publication of the book and including data
schemes for classifying important dimensions and interpretations comparing experiences and
of academic environments as well as for under- involvement of noncongruent and congruent
standing more fully student learning, patterns of students in their colleges. The most recently
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256– • – SECTION TWO: IDENTIFYING MEANINGFUL PROBLEMS AND APPROACHES TO INQUIRY

published article (Feldman et al., 2004) concludes authors (Astin, 1970a, 1970b, 1991, 1993;
with the assertion that the results from the Pascarella, 1985; Tinto, 1975, 1993; Weidman,
book and related articles reflect a much stronger 1989; Weidman, Twale, & Stein, 2001) discussed
socialization effect of students’ experiences in an by Pascarella and Terenzini (1991, pp. 50–58;
academic major over the course of college than 2005, pp. 52–60). The figure includes central
does previous research that placed more empha- concepts from each framework and encom-
sis on psychological effects of self-selection. passes additional constructs suggested by
Feldman and colleagues (2004) argue that fur- research on graduate and professional students
ther research should pay closer attention to (Weidman & Stein, 2003; Weidman et al.,
understanding the organizational and interper- 2001). Elements that are parallel conceptually
sonal dynamics of academic environments in across frameworks are also identified. Dotted
higher education, particularly those reflected in lines are used to suggest that boundaries across
the Weidman (1989) framework for understand- dimensions are permeable rather than fixed.
ing undergraduate socialization: On its horizontal axis, the model shown in
Figure 14.1 reflects a basic inputs–environment–
Weidman’s is one of the rare higher education outcomes (I–E–O) structure that parallels what
models that explicitly incorporates academic envi- is described by Astin (1970a, 1970b, 1991). It
ronments (i.e., departments), and his discussion is worthy of note that Astin, whose orientation
of the components of the normative contexts and is primarily psychological, also had a hand in
socialization processes of academic environments the development of the Holland typology of
and institutions could provide substantial assis- majors and careers (Astin & Holland, 1961).
tance in understanding similarities and differences The I–E–O structure is shared by human capital
in exactly how the disparate academic environ- theory in economics (Becker, 1975) and status
ments in Holland’s theory seek to socialize attainment theory in sociology (Sewell, Haller,
students to their respective norms and values. & Portes, 1969). The student inputs to higher
(Feldman et al., 2004, pp. 548–549) education are family background, beliefs and
values (predispositions to influence), and prior
Of course, there are other frameworks that academic preparation. Environment represents
have been used even more widely for the study the organizational structures and institutional
of college impact. Given the apparent overlap of culture with which students interact. Following
conceptions and approaches to the study of col- Weidman (1989), the model suggests that
lege impact, it is instructive to identify similar socialization occurs through processes of inter-
elements among models as applied to under- personal interaction, learning, and social integra-
standing the process of student socialization. The tion (Tinto, 1975, 1993) that link students with
next section presents a conceptual framework salient normative environments in higher educa-
illustrating analogous constructs that appear in tion. Socialization outcomes are the resultant
different models. The chapter then concludes changes (values, beliefs, and knowledge) that
with a description of two lines of research that occur in students. In arguing for the use of an
use an organizational perspective grounded in ecological model of college impact for the study
the work of Tinto (1975, 1993) and Weidman of peer culture, Renn and Arnold (2003) provide
(1989) for studying peer group influence and a particularly good analysis of conceptual simi-
the effects of diversity in higher education. larities and differences between the models of
Weidman and Tinto.
The bottom lines in Figure 14.1 highlight
MODELS OF COLLEGE four main stages of the socialization process
IMPACT: COMMON THEMES that can be assumed to occur during the period
when students are enrolled in higher education
Figure 14.1 shows a general framework for institutions and that continue as they move into
socialization in higher education that incorpo- professional careers. Although socialization is
rates major elements of college impact models construed as a temporal process, the distinct
of student change developed in the work of four stages do not necessarily occur in a strict
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Socialization of Students in Higher Education: Organizational Perspectives– • –257

Professional
Communities
Practitioners
Associations

Higher Ed Institutions
Novice
Normative Socialization Professional
Prospective
Contexts Processes Practitioners
Students
Majors Interaction Knowledge
Background
Peer Groups Integration Skills
Predispositions
Co-curriculum Learning Dispositions
Preparation
[Commitment]
[Knowledge Acquisition]
[Identity]
[Involvement, Engagement]
[Investment]

Personal
Communities
Family
Friends
Employers

Inputs Environment Outcomes


Anticipatory Interactive Stages of Socialization: Personal
Formal, Informal

Figure 14.1 Conceptualizing Organizational Socialization of Students in Higher Education

SOURCE: Adapted from Weidman, Twale, & Stein, Socialization of Graduate and Professional Students in Higher Education:
A Perilous Passage? ASHE–ERIC Higher Education. © 2001. Reprinted with permission of John Wiley & Sons, Inc.

sequence but rather are interactive with move- various ways, particularly through learning
ment in both directions (Thornton & Nardi, (Pascarella, 1985) or knowledge acquisition,
1975). Prior to their entry into a higher educa- again via both formal instruction and informal
tion institution, students anticipate what might interaction with faculty and peers. The processes
occur based on prior experience but incomplete are reflected by involvement (Astin, 1984) in
knowledge. During their passage through aca- both the formal and informal structures of col-
demic programs, students encounter the norma- lege environments. Engagement (Kuh, Schuh,
tive influences of peers and faculty in both Whitt, & Associates, 1991; Zhao, Kuh, & Carini,
formal and informal settings (e.g., majors, peer 2005) occurs as students develop attachments to
groups, co-curricular activities), ultimately per- persons and environments within higher educa-
sonalizing those experiences by either changing tion institutions.
or maintaining perspectives held at entrance to Involvement and engagement are also funda-
higher education at either the undergraduate mental dimensions of integration (Tinto, 1975,
or graduate level. Students are influenced in 1993) into the social and academic spheres as
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258– • – SECTION TWO: IDENTIFYING MEANINGFUL PROBLEMS AND APPROACHES TO INQUIRY

well as personal investment into what each technical (acquisition of knowledge and skills)
sphere represents. These investments result in and moral (acquisition of values, beliefs, and
particular outcomes, notably knowledge, skills, commitments) socialization of students. They
and dispositions, including commitment to insti- apply this framework to the classification of
tutions (Tinto, 1975, 1993), careers, and other both residences (Harvard houses) and academic
personal orientations that also shape individual departments, showing that these units vary both
identity along a variety of dimensions. The in the emphases of members (faculty and
notions of investment, involvement, and engage- students) on technical and moral dimensions of
ment also appear in the “college impress model” socialization and in their corresponding impacts
of Pace (1979, p. 126). In the Pace framework, on students’ values and attitudes. More recently,
involvement is reflected in the “amount, scope, Hermanowicz (2005) shows how conceptions of
and quality” of effort that students invest (p. 127). institutional culture manifested by members can
Finally, Figure 14.1 includes a vertical be useful in classifying departments according
dimension that reflects the importance of com- to their normative climates represented along
munities external to higher education institu- three dimensions: elite, pluralist, and communi-
tions for student socialization. Colleges and tarian. These two approaches are alternatives to
universities are not, after all, encapsulated the Holland typology, but they share an empha-
environments. Professional communities, for sis on the importance of organizational structure
example, have important influence on the cur- and normative dimensions of academic majors
riculum in higher education through the pro- for understanding student outcomes.
mulgation of standards for professional practice Berger and Milem (2000b) provide a particu-
and licensure. Accreditation agencies play a larly insightful discussion of organizational
similar role at both the institutional and aca- approaches to the study of college student out-
demic program levels. Personal communities comes. Drawing from the Tinto and Weidman
represent significant others with whom students models, as well as from other relevant literature
continue to be in contact throughout the time on organizational sociology and college impact,
they are enrolled in higher education. Reference Berger and Milem present a comprehensive
groups, both within and external to higher edu- review of literature leading to a conceptual model
cation institutions, can also influence change of organizational impact on student outcomes.
and stability in students. Structural–demographic features of organizations
Personal and professional communities (e.g., size, control, selectivity, Carnegie type,
often provide strong normative contexts for location) and a typology of organizational
human social behavior. Figure 14.1 shows them behavior (e.g., bureaucratic, collegial, political,
as external to the higher education institutions, symbolic, systemic) are also included. These
but they may also spill over. Normative con- authors emphasize the importance of the peer
texts are fundamental parts of a higher educa- group as an important mediator of organiza-
tion institution’s organizational structure and, tional influences in higher education in that peer
as such, play a key role in the socialization of groups serve as a locus of personal, behavioral,
students. and structural influences. They also use their
framework to assess change related to participa-
tion in various types of higher education institu-
ORGANIZATIONAL SOCIALIZATION tions, including historically black colleges and
IN HIGHER EDUCATION universities (Berger, 2000; Berger & Milem,
2000a). In fact, the types of organizational per-
One of the most influential lines of research on spectives reflected in this work permeate other
organizational impacts of higher education is analyses of issues related to improving campus
reflected in the work of Vreeland and Bidwell climates for racial/ethnic diversity in higher
(1965, 1966; see also Bidwell & Vreeland, 1963). education (e.g., Hurtado, Milem, Clayton-
They use the classic essay by Parsons (1959) as Pedersen, & Allen, 1999).
the starting point for arguing that organizational Two other recent studies related to issues
units of colleges can serve as climates for the of diversity in higher education draw on the
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Socialization of Students in Higher Education: Organizational Perspectives– • –259

foregoing models of college impact and suggest the effects of the interpersonal environment
particularly fruitful lines of research. Carter reflected by the academic abilities and degree
(1999) uses the data set from the Beginning aspirations of students’ friendship groups on
Postsecondary Students (BPS) project (1990/ members’ intellectual self-confidence and aspi-
1992) to investigate effects of individual and rations. It also explores the importance of the
institutional characteristics, student experi- diversity of students’ best friends for change in
ences, and financial aid on African American these two areas. Longitudinal data for the study
and white college students’ degree aspirations. came from 2,222 third-year students at UCLA.
The main theoretical foundations for this study Three indicators of interaction among students—
(pp. 20, 22) are sociological models of status a primary mechanism of socialization described
attainment (Sewell et al., 1969) and undergrad- by Weidman (1989)—are included in the analy-
uate socialization (Weidman, 1989). Using mul- sis. Variables are entered into the regression
tiple regression techniques, Carter (1999) finds equations in blocks reflecting the longitudinal
many similarities between the two groups of process of college impact specified in the con-
students such as the positive effects on degree ceptual models underlying the research.
aspirations of their mother’s education, their Similar to the findings of Carter (1999),
degree aspirations prior to entering college, and Antonio’s (2004) study suggests that “the peer
the size and type (e.g., 4-year) of institution. factors that influence students’ intellectual self-
There are also notable differences such as intel- confidence and degree aspirations operate
lectual self-confidence (positive for whites, neg- differentially by race” (p. 464). Furthermore,
ative for African Americans), faculty contact Antonio argues that the factors producing these
(positive for African Americans), percentage of “differential patterns of effects on self-concept
African American enrollment at the institution may originate in the frequently unmeasured
(positive for African Americans), and peer con- interpersonal environment of students” (p. 464).
tact (positive for whites). Effects of financial aid The findings also extend his previous research
on students’ degree expectations were not sig- showing the relationship of the diversity of
nificant. Carter concludes, friendship groups for commitment to racial
understanding and diverse interaction outside
The socializing influences on students’ degree of friendship groups (Antonio, 2001a), although
aspirations differ within institutions and between in the 2001 study friendship group diversity was
institutions. Also, the socializing influences on positively related to intellectual self-confidence
students’ degree expectations differ for African- only for students of color. Antonio raises inter-
American and white students. Theoretical models esting questions about these different patterns of
of African-American and white students should be effects by race, concluding with a call for both
tested separately for each group because African- methodological and conceptual elaboration of
American and white students begin college with the research.
different backgrounds, attend different types of The research mentioned in this chapter to this
institutions, and have different experiences in point, although grounded in similar theoretical
college. (p. 38, emphasis in original) perspectives, has been empirical. Virtually all of
the authors argue, in one way or another, that
Antonio (2001a, 2001b, 2004) presents a findings based on quantitative studies could or
related line of empirical research on the influ- should be extended by focusing more explicitly
ence of peer and friendship groups on a on the specific mechanisms of socialization
student’s educational aspirations and intellec- processes through the use of qualitative research
tual self-confidence. In the most recent of these techniques. Hence, it seems appropriate to bring
studies (Antonio, 2004, pp. 452, 455–456), the in a recent qualitative study co-authored by a
research is grounded explicitly in the college long-term contributor to the study of higher edu-
impact models of Astin (1984, 1993) and cation (Kaufman & Feldman, 2004). True to
Weidman (1989) as well as in related research Feldman’s persistent plea for the use of socio-
on peer influences by Dey (1996, 1997) and logical approaches as a way of extending the
Milem (1998). Antonio’s (2004) study addresses knowledge about college beyond that generated
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260– • – SECTION TWO: IDENTIFYING MEANINGFUL PROBLEMS AND APPROACHES TO INQUIRY

by psychologically oriented research (Feldman, accustomed prior to their university experience.


1972; Feldman & Newcomb, 1969; Feldman Throughout their article, the authors focus their
et al., 2004), the study by Kaufman and Feldman interpretation of results on exploring “the extent
(2004) describes the dynamics of social interac- to which the social environment impacts the for-
tion among college students that influence the mation of individual felt identity” rather than
constitution of their newly formed or modified “how students do or do not ‘develop’ in college”
felt identities in the domains of intelligence and (p. 490). In so doing, Kaufman and Feldman
knowledgeability, occupation, and cosmopoli- conclude that there is considerable variability in
tanism. This study is based on data from 82 student change during college and that change
semistructured, open-ended interviews with a in one domain may overlap with change in
randomly selected sample of college students another domain. They also argue that the college
attending a large, diverse public university in a “charter” or mission can be a particularly impor-
suburban environment approximately 60 miles tant, but difficult-to-measure, source of influ-
from a major metropolitan area. The authors ence, a finding supported by the work of Pike,
describe their objectives in the in-depth inter- Kuh, and Gonyea (2003) and Hermanowicz
views as follows: (2005).
In short, socialization processes are complex,
We were particularly interested in students’ inter- can be complementary, and vary according to
pretation of their experiences in college, how they both individual characteristics and the variety of
saw themselves in comparison with other individ- students’ experiences within higher education
uals, groups, and categories (social comparisons), institutions. Furthermore, as Figure 14.1 illus-
and how they believed others viewed them. . . . In trates, conceptual approaches to the study of
the context of a semistructured interview, respon- socialization in higher education institutions as
dents were able to be reflexive, to challenge their organizations share commonalities across disci-
own taken-for-granted notions, and to elaborate plines and frameworks. Hence, it is reasonable
on their newly constructed felt identities. Without to expect that research in this area should reflect
allowing students to express their felt identities both broadly based conceptual grounding and
and place them in an appropriate context, rigorous methodological approaches to elabo-
researchers may overlook some of the nuances of rate, extend, and expand our knowledge of
the college experience and its consequences for socialization in higher education. Far too often,
the individual. (p. 468) studies merely pay lip service to conceptual
models and wind up addressing a very limited
Kaufman and Feldman’s (2004) carefully set of variables and failing to draw implications
crafted study describes the feelings reported by for the models when discussing results. Paying
students about their experiences with peers and attention to stakeholders in research, whether
others in the college environment that are per- academic or not, can also provide important
ceived to have influenced the students’ percep- clues about the types of conceptual frameworks
tions of themselves in the intellectual and (and their disciplinary underpinnings), as well
occupational domains. It identifies college- as the types and targets of resulting recommen-
sponsored, but off-campus, experiences such dations, that might be used.
as studying abroad that affirm the importance
of noncollege peers for socialization in higher
education. The research suggests elements of REFERENCES
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