Name : Hein Khant Shane

Unit : Study and Communication Skills

Qualification : Level 3 Diploma in Computing

Assignment Title : Assignment C - Report
Word Counts : 1131

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 Contents
Fly Emirates.................................................................................3
Recruitment Process...................................................................3
Training Process..........................................................................4
Benefit of Training.......................................................................4
Effective way to improve staff performance.............................5
References...................................................................................6

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Fly Emirates

Located in Dubai, United Arab Emirates, Emirates is a significant airline. It is renowned for its
vast global network, opulent services, and contemporary aircraft fleet.
Emirates was founded in March 1985 with backing from Dubai's ruler, Mohammed bin Rashid Al
Maktoum. The airline launched its first flight from Dubai to Karachi, Pakistan, on October 25,
1985. Pakistan International Airlines played a major role in the early formation of Emirates by
providing both an Airbus A300B4-200 and a new Boeing 737-300, in addition to technical and
administrative help.
A diverse group of young professionals from over 130 countries came together to form Fly
Emirates, and its staff speaks more than 70 languages. (Emirates F. , n.d.) (Wikipedia, n.d.)

Recruitment Process

Fly Emirates have 8 ways for recruitment process, there are online application, application
review, assessment tests, interviews, assessment center, medical and background checks, job
offer and onboarding.
The first one online application is visiting the official Emirates careers website and look for job
openings that match skills and experience and complete the online application form by providing
personal details, education, work experience, and other relevant information.
Application review step is the recruitment team will be reviewing all applications to shortlist
candidates who meet the required qualifications.
For assessment tests depending on the position, required to take online assessments or tests to
evaluate skills and relate knowledge.
Shortlisted candidates are typically invited for interviews. These may include initial phone or
video interviews and face-to-face interviews.
Candidates might be invited to assessment centers where participate in various activities and
exercises to demonstrate abilities and suitability for hiring position.
Successful candidates need to check medical examinations and background checks to ensure
health and security standards.
If successfully pass all stages of the recruitment process, receive a formal job offer.
When u accept the job offer, the onboarding process begins, including orientation and training to
familiarize with the company and role. (cabincrew, n.d.)
Emirates hiring employees at Emirates official website, Emirates careers, job opportunities
LinkedIn, events with relate emirates, network of people and contacting human resources.
(Emirates, n.d.) (Emirates l. F., n.d.)

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Training Process

General overview of training process is orientation, company policies, job-specific training,

safety and emergency, customer service training, technical training and simulator training.
New joiner typically goes through an orientation program that introduces to the company's
culture, values, policies, and organizational structure.
Employees are trained on the specific policies and update procedures of Emirates, covering
areas such as safety protocols, customer service standards and operational guidelines.
Job-Specific Training include technical training, use of equipment and job-related skills
development.
Safety and Emergency training is for on aircraft evacuation, first aid, and dealing with various
emergency moments.
Dealing with passengers, customer service training may focus on communication skills,
resolution and showing a positive customer experience.
Employees are need to update their knowledge, such as maintenance or engineering,
specialized technical training to ensure have the knowledge and skills required for specific
tasks.
Pilots and flight crew are needing simulator training to practice and enhance their flying skills
and this includes training for various scenarios and emergency situations. (Service, n.d.)
Emirates and Dior have partnered to offer training and support to its crew members about
beauty and wellbeing.
Emirates has established standardized standards for hair, cosmetics, skincare, nail care, and
makeup application to guarantee that cabin crew members look their best and give consumers a
memorable flying experience.
Employees may receive expert guidance on fitness, nutrition, hair, skincare, and cosmetics at
the Emirates Beauty Hub. (Experience, n.d.)

Benefit of Training

Benefit of training are skill development, knowledge transfer, employee engagement, improved
performance, adaptability, team building, success planning, global vision, retention, creative,
employees value.
Training assignment is to get new skills and new knowledge this is so useful for professional
employee’s skill development.

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Employee can get knowledge from experienced senior person or trainers, promoting knowledge
transfer within the organization.
Employee development can lead to increased job satisfaction and engagement.
The good and smart designed training assignments can get improved job performance as
employee apply new skills and knowledge.
Training assignment can be enhancing employee adaptability by new different tasks, new
challenge and work environments.

Collaborative training assignments can faster team building and employees who work together
on shared projects and missions.
Training assignments can be part of a success planning strategy, preparing employees for
future leadership roles within the organization.
An international airline like Emirates, training assignments are including different cultures and
new work environments, promoting global vision and country’s cultural awareness.
Employees who perceive that employer invests development are more likely to stay with the
company, contributing to talent retention.
Creative is important thing for every filed, it can create more idea and good impact for company.
Training assignments contributes to the overall employee value proposition, making the
organization more attractive to potential hires. (indeed, n.d.)

Effective way to improve staff performance

Clean goals mean successfully implement a project management tool within the team to
enhance task tracking and collaboration.
Flexible work balanced approach to daily life, where work, sleep, and other activities are evenly
distributed to promote a healthy and flexible lifestyle. Balancing these aspects is aligned with
the concept of maintaining a healthy work-life balance. I can provide (8 hours for work, 8 hours
for sleep, and 8 hours for activities). 8 hours a day for work-related activities include your job,
commuting time, and any additional work-related responsibilities. Aim for 8 hours of sleep per
night consistent and sufficient amount of sleep is essential for physical and mental well-being.
Dedicate 8 hours to activities outside of work and sleep this one can be utilized for personal
interests, hobbies, exercise, socializing, family time, and other non-work-related pursuits.
Reward for successfully completing the project within the specified timeframe, this could be a
monetary bonus, extra time off, or a gift card. Performance base bonus are specific
performance metrics related to the assignment, such as meeting quality standards, achieving
milestones, or surpassing productivity targets.
The important one is all employees are need to happy at their work environment.

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 References

cabincrew. (n.d.). cabincrewwings. Retrieved from Cabin Crew Wings:

https://www.cabincrewwings.com/blog/emirates-cabin-crew-recruitment-process/
Emirates. (n.d.). Emirates Group Careers. Retrieved from Emirates Group Careers:
https://www.emiratesgroupcareers.com/cabin-crew/
Emirates, F. (n.d.). Emirates. Retrieved from Fly Emirates, Fly Better:
https://www.emirates.com/mm/english/
Emirates, l. F. (n.d.). linkedin. Retrieved from linkedin Fly Emirates Group:
https://www.linkedin.com/company/emirates/
Experience, E. (n.d.). Fly Emirates. Retrieved from Emirates Experience/Emirates Service:
https://www.emirates.com/mm/english/experience/the-emirates-service/
indeed. (n.d.). Indeed. Retrieved from Indeed Career Development:
https://www.indeed.com/career-advice/career-development/importance-of-training
Service, T. E. (n.d.). Emirates. Retrieved from Emirates Experience:
https://www.emirates.com/english/experience/the-emirates-service/
Wikipedia. (n.d.). Wikipedia Emirates (airline). Retrieved from Wikipedia:
https://en.wikipedia.org/wiki/Emirates_(airline)