Automation in Small Businesses

01.03.2024
Automation in Small Businesses
 AGENDA FOR TODAY

Precursor to Automation!!
Automation for a Great Future
Future Pace Your Business
Meet Your Host

3/1/2024 © The Leverage Model, Atul Puri 3

 Entrepreneurship over Ages
Primitive Ages • SURVIVAL
Middle Age • LUXURY
Industrial Age • MASS CONSUMPTION

Information Age • E.R.A.

Age of Leverage • LESS IS MORE

11-07-2019 The Leverage Model ©Atul Puri 4

 Internet & Automation
2024

2023

2015

2000

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 DRIVEN BY TECHNOLOGY
Speed of Business
AI, Big Data
Man – Machine Interface
Advanced Manufacturing & Robotics (AMR),
Automation
Data Driven Economy
Analytics, Blockchain, Cybersecurity

Dhanda rozana badal raha hai

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 THE IMPACT
There is no cover-up
Data speaks in Black &
Technology is now the backbone
Internet is the workspace
Transform Or Perish
Sustainability is important URGENT

Badalo ya Chal do!!

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UnLearn your ABC..

The Leverage Model ©Atul Puri 8

 ABC
• A – Apple • A – Artificial Intelligence
• B – Ball • B – Blockchain
• C – Cat • C – Climate Change
• D – Dog • D – Data & Cloud
• E – Elephant • E – ESG
• F – Fish • F – Facebook
• G – Goat • G – Google
• H – Hen • H – Hash Tag #
• I – Ink • I – IoT, Internet of Things
• J – Joker • J – Jio, Java
• K – King • K – Kindle, KFC
• L - Lion • L – LinkedIn, LGBTQIA+

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 The Concerns!!

Automation, Technology, Industry

4.0, AI, IoT, Data management &
analytics
 Automation Through Various Lenses

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 Different Views
Operations Management
Quality & Reliability
Labour Dynamics
Sustainable Practices
Responsible Consumption & Production
Startup Ecosystem
Industry 4.0
Technology & Innovation
Operations Management
The Letter called M
Man
Money
Machine
Method
Material
Market
Manufacturing
Mentors
 Automation in Small Businesses
1. Financial Processes
2. Customer Relationship Management (CRM)
3. Sales and Marketing
4. Human Resources
5. Communication
6. E-commerce
7. Website Management
8. Task and Project Management
9. Data Backups and Security
10. Appointment Scheduling
11. IT and System Maintenance
 Business Automation Levers
1. Technology Infrastructure
2. Data Management
3. Process Optimization
4. Employee Training and Adoption
5. Strategic Alignment
6. Regulatory Compliance
7. Customer Experience
8. Cost Efficiency
9. Monitoring and Analytics
10. Flexibility and Adaptability
Quality v/s Costs
 Technologies in Quality
• Quality Management Software
(QMS)
• Enterprise Resource Planning
(ERP)
• Document Management Systems
• Computer-Aided Design (CAD)
and Computer-Aided
Manufacturing (CAM)
• Statistical Process Control (SPC)
• Laboratory Information
Management Systems (LIMS)
• Data Analytics and Business
Intelligence Tools
• Artificial Intelligence (AI) and
Machine Learning (ML)
• Internet of Things (IoT)
• Blockchain Technology
• Augmented Reality (AR) and
Virtual Reality (VR)
• Supplier Relationship
Management (SRM) Software
• Risk Management Software
• Mobile Quality Management
Apps
• Digital Twin Technology
• Cyber-Physical Systems (CPS)
• Robotic Process Automation
(RPA)
• Cloud-Based Quality Solutions
• 3D Printing Technology
• Electronic Batch Records (EBR)
 Changing Labour Dynamics

Executive

White
Collar

Blue Collar

Casual Labour

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 Drivers for Automation
1. Adaptability 11. Leveraging Technology
2. Boost Efficiency 12. Market Differentiation
3. Cost Reduction 13. Operational Consistency
4. Data Management 14. Process Optimization
5. Enhanced Customer 15. Quality Assurance
Experience 16. Risk Mitigation
6. Faster Time-to-Market. 17. Scalability
7. Growth Facilitation 18. Time Savings
8. Improved Accuracy 19. User-Friendly Tools
9. Job Enrichment 20. Visibility and Control
10. Knowledge Retention
 Concerns for Automation
1. Adoption Costs 11. Knowledge Transfer
2. Business Model Alignment 12. Lack of Expertise
3. Change Management 13. Maintenance Costs
4. Data Security 14. Network Security
5. Equipment Maintenance 15. Operational Disruptions
6. Flexibility Constraints 16. Process Optimization
7. Government Regulations 17. Quality Control
8. Human Resources 18. Scalability Limitations
9. Integration Challenges 19. Training Requirements
10. Job Displacement 20. User Experience
Concerns
Sustainable Development Goals
1. No Poverty
2. Zero Hunger
3. Good Health & Well-Being
4. Quality Education
5. Gender Equality
6. Clean Water and Sanitation
7. Affordable & Clean Energy
8. Decent Work & Economic Growth
9. Industry Innovation & Infrastructure
10. Reduced Inequalities
11. Sustainable Cities & Communities
12. Responsible Consumption & Production
13. Climate Action
14. Life Below Water
15. Life on Land
16. Peace Justice and Strong Institutions
17. Partnership for the Goals
 UNSDGs leading to automation
• Economic Growth and Decent Work (Goal 8)
• Industry, Innovation, and Infrastructure (Goal 9)
• Responsible Consumption and Production (Goal 12)
• Climate Action (Goal 13)
• Partnerships for the Goals (Goal 17)
• Efficiency and Productivity Enhancement
• Environmental Sustainability
• Innovation and Technological Advancement:
• Job Quality and Inclusive Growth
• Digital Inclusion and Access to Technology
• Supply Chain Resilience and Sustainability
• Resilience and Adaptation
LINEAR > CIRCULAR ECONOMY
SUSTAINABILITY CHALLENGE
 Environmental Social Governance

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Startup Ecosystem
 4th INDUSTRIAL REVOLUTION

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 4th Industrial Revolution

1784 1870 1969 Present day

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 Industry 4.0
• Smart Manufacturing
• Internet of Things (IoT) & IoT integration
• Big Data and Analytics
• Cloud Computing
• Artificial Intelligence (AI) and Machine Learning (ML)
• Additive Manufacturing (3D Printing)
• Cyber-Physical Systems (CPS)
• Augmented Reality (AR) and Virtual Reality (VR)
• Human-Machine Collaboration
• Security and Connectivity Standards
• Supply Chain Integration
• Automation
• Digital Twin
• Advanced Materials
 4th Industrial Revolution

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 Robotics
Robotics is a field of engineering and technology that involves the design,
construction, programming, and operation of robots. Robots are automated
machines capable of carrying out tasks autonomously or semi-autonomously.
In the context of manufacturing, robotics plays a significant role in
automating various processes to improve efficiency, precision, and safety.

Key aspects of robotics in manufacturing include:

• Industrial Robots
• Collaborative Robots (Cobots)
• Autonomous Mobile Robots (AMRs)
• Sensors and Vision Systems
• Precision and Accuracy
• Programming and Control Systems
 Technologies for Automation of
Processes
1. Artificial Intelligence (AI) 11. Knowledge Management Systems
2. Barcode Scanners 12. Loyalty Management Software
3. Cloud Computing 13. Mobile Applications
4. Digital Payments 14. Natural Language Processing
5. E-commerce Platforms (NLP)
6. Facial Recognition Systems: 15. Online Appointment Scheduling
7. GPS Tracking: 16. Predictive Analytics
8. Human Resource 17. Queue Management Systems
Management Software 18. Robotic Process Automation
(HRMS): (RPA)
9. Internet of Things (IoT): 19. Social Media Management Tools
10. Job Scheduling Software: 20. Time Tracking Software
 4th Industrial Revolution

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 FUTURISTIC BUSINESS DESIGN PRINCIPLES

01-03-2024 ©The Leverage Program 2019, Atul Puri 35

Futuristic Business – Design Principles

DISCONNECTED • NETWORKED
CLOSED • OPEN
FIXED • FLUID
VOLUME • VALUE
RISK • OPPORTUNITY
CONSUMERS • CITIZENS
01-03-2024 ©The Leverage Program 2019, Atul Puri 36
 Distributive by Design

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 Fixed to Fluid

01-03-2024 ©The Leverage Program 2019, Atul Puri 38

 Metaverse & WEB3

01-03-2024 ©The Leverage Program 2019, Atul Puri 39

 TRANSFORM OR PERISH
Platforms have dukandars for breakfast
Facebook, Amazon, Netflix, Google

New World, New business models

Blink it, Jio, UPI, Policy bazaar..

Dhanda aur Banda badal gaye hain

Market | Message | Medium

Karo ya Maro!!

3/1/2024 © The Leverage Model, Atul Puri 40

 MAKE THE GREAT SHIFT!!
Speaking to Listening
Listen to The Market
Expenditure to Investment
Invest Where The Future Is
My Way or Highway to Customer’s way
The Customer Pays Your Bills
01-03-2024 © The Leverage Model, Atul Puri 41
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Atul Puri
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 atul@egrowth.org
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 धन्यवाद।
Atul Puri
www.linkedin.com/in/atulpuri
atul@egrowth.org
+91 9711315158
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