Professional Documents
Culture Documents
Ver Ran 2007
Ver Ran 2007
Digital Creativity
Publication details, including instructions for authors and subscription information:
http://www.tandfonline.com/loi/ndcr20
To cite this article: Helen Verran , Michael Christie , Bryce Anbins-King , Trevor Van Weeren & Wulumdhuna Yunupingu
(2007) Designing digital knowledge management tools with Aboriginal Australians, Digital Creativity, 18:3, 129-142, DOI:
10.1080/14626260701531944
Taylor & Francis makes every effort to ensure the accuracy of all the information (the “Content”) contained in the
publications on our platform. However, Taylor & Francis, our agents, and our licensors make no representations or
warranties whatsoever as to the accuracy, completeness, or suitability for any purpose of the Content. Any opinions
and views expressed in this publication are the opinions and views of the authors, and are not the views of or
endorsed by Taylor & Francis. The accuracy of the Content should not be relied upon and should be independently
verified with primary sources of information. Taylor and Francis shall not be liable for any losses, actions, claims,
proceedings, demands, costs, expenses, damages, and other liabilities whatsoever or howsoever caused arising
directly or indirectly in connection with, in relation to or arising out of the use of the Content.
This article may be used for research, teaching, and private study purposes. Any substantial or systematic
reproduction, redistribution, reselling, loan, sub-licensing, systematic supply, or distribution in any form to anyone is
expressly forbidden. Terms & Conditions of access and use can be found at http://www.tandfonline.com/page/terms-
and-conditions
Digital Creativity
2007, Vol. 18, No. 3, pp. 129–142
1462-6268/07/1803-0129$20.00
djamarrku`iw’ dhiyal nhakun bala gali’- young Aboriginal woman put it in replying to
`u\gurrma\ur. the comment above:
That’s all very well, but while our elders are
What I’m really worried about is the future getting very old, the young teenagers today
of the children. Later the old people will aren’t interested in learning anything from
all pass away finish up, and what? What them. We need to find good ways of keeping
Downloaded by [University of North Texas] at 21:41 25 November 2014
of theirs will the children end up knowing? some of the knowledge of the old people of
There are all sorts of documents now for our country before they all pass away.
them, like CDs and videos, documents which This paper considers an approach to
will be kept. About what? Ancestral groups, digital design grounded in this dilemma. It
what is his family name, who gave him life, is work that involves the intersection of two
that young child, who are his elders, his quite different knowledge traditions where
knowledge which was there before he was little is held in common between the ways
born, and for whom was be born? That’s the traditions understand themselves. Our
what I’m concerned about, for the children, response is to problematise the process of
for all children over here in this part of the knowledge making. We look for ways of
world. proceeding that connect well enough with
(IKRMNA 2004b) both traditions in particular circumstances.
A significant number of indigenous and Processes of the research are emergent and
non-indigenous people respond with horror situated, and accounting them becomes one
to the idea of using digital technologies to of the products of the research.
do collective memory in indigenous com- Our approach is inspired by Lucy Such-
munities. Are digital archiving technologies man’s writing. Informed as it is by feminist
compatible with indigenous knowledge? studies of science and technology, she asks
The issue was raised during a meeting held the seemingly odd question, “Where is de-
at Charles Darwin University in December, sign?” Suchman suggests that locating design
2002. “No, No, Aboriginal knowledge is is the first step in re-placing design. Design
out on the land. People live it doing things should be valued as “views from somewhere”
together on country [within their own clan instead of as being “ways of being nowhere
lands], and computers actually are more harm while claiming to see comprehensively”
than good.” The concern grows from worries (Haraway 1991, pp. 193 and 196). After our
about disenfranchising Aboriginal knowledge research had been going for a little over a
authorities, further marginalising legitimate year, at a public meeting to launch the project
Aboriginal interests, diversion of energy website in December 2004, Michael Christie
and resources from Aboriginal priorities, summed things up this way.
backgrounding of Aboriginal sensibilities and There are some common threads that run
sensitivities about valid knowledge practices, through the work that we’re doing, but
and misappropriation of intellectual property. ultimately we’re starting off with people
In short there is a widespread suspicion that on country doing what they’re doing using
digital technologies can only work by treating digital technologies and then finding good
indigenous knowledge as a commodity. The ways of helping them to do it. And at the
anxiety is well grounded, but so too are the same time, helping to understand what
worries of those who value the experience of the digital technologies they are using are
being on country with today’s generation of doing there, and maybe ways in which they
elders and want to keep that experience in a are actually steering people in a direction
130
131
Exhibit 4 is an extract from a recorded talk purpose digital objects in ways congruent with
Digital Creativity, Vol. 18, No. 3
archiving are, to enrich and guide the lives and database system which carries no Western
identities of future Yolngu children (IKRMNA assumptions about knowledge, and which
2004b) maximises the possibility for the user to
creatively relate and annotate assemblages of
2.1 Exhibit 1: software requirement resources for their own purposes.
document for TAMI 2.1.2 General description
2.1.1 Description of the problem: why the TAMI (Text, Audio, Movies and Images) is
software is needed a database and file management system for
There are a number of initiatives that have indigenous use. TAMI is cataloguing-type
begun to deal with the rapid loss of indigenous software aimed at providing a visually-based
languages and traditions. Many of these initia- system for people to manage their own digital
tives are based on the model of the encyclo- resources for perpetuating collective knowl-
paedic archive to inform their development. edge traditions. The focus is on an easy to use,
Various groups have developed databases with assumption-free system to view, organise, find
rich metadata schema in an attempt to record and assemble digital resources.
and document oral knowledge traditions. One 2.1.3 TAMI’s objectives
of the underlying assumptions of such systems • To remain faithful to the principles and
is that knowledge can exist and be located practices of indigenous knowledge produc-
within a collection through a priori ontological tion.
structures of metadata. The danger is that • To be useful for people with little or no
these collections become graveyards of objects literacy skills.
which are no longer accessible to the practices • To store small collections of valued re-
of indigenous knowledge traditions, and that sources easily worked with and augmented
such knowledge is even more in danger of for the purposes of collective memory
being lost. The reason these objects are grave- making.
yarded is because they lose their multiple • To be ontologically flat: as far as pos-
possibilities in real worlds as they take on a sible it encodes no assumptions (through
status by virtue of the metadata structure itself. metadata structures) about the nature of
The metadata actually determine the limits and the world or the nature of knowledge, it
possibilities of the object. is the user who encodes structure into the
If we assume rather that knowledge is pro- arrangements of resources and metadata.
duced at the point of performance of situated • For the users to become the designers as
understandings we come to the conclusion that they bring together resources, group and
the producers of knowledge are to be inextri- order them, and create performances or
cably involved in its production and reproduc- products (DVDs and printouts).
tion. We explore computing solutions that will • For the ways in which truth claims are as-
allow as much as possible the owner/users to sembled and validated collectively within
employ a simple and ontologically free system particular indigenous knowledge traditions,
whereby they can produce, organise and re- can be left fluid.
132
Figure 1. TAMI draft concept interface design by Trevor van Weeren ©CDU.
2.1.4 Features and functions 1-1 relation between objects and metadata.
• One single interface screen enables search, Each object or assemblage has only one set
building presentations, upload, metadata of metadata and vice versa.
creation and amendment and view. • Individuals can make assemblages, (i.e.
• A workspace enables different objects to ‘folders’ of resources) and give these
be viewed simultaneously, and arranged folders metadata. So the database can hold
into folders. collections of resources based on a theme
• Users will be able to upload resources into and these folders can be labelled and found
TAMI by a simple drag-and-drop. through text-search.
• The only a priori ontological distinction • The ‘natural’ way to find objects in the
at work in the database is the distinction database is without a text-string search,
between texts, audios, movies and images. that is, without a text driven FIND func-
Apart from that there are no pre-existing tion. Texts, audio files, movies, and images
categories (as there are in other database can be searched by flicking through the full
where metadata are sequestered into fields set of thumbnail resources.
such as ‘author, ‘title’, ‘subject’). This • Text-based searching will also be available
provides a certain ontological flatness so and is guided by a few principles:
indigenous knowledge traditions are not • a glossariser produces a list of all the
pre-empted by Western assumptions. words which are already in the metadata
• Objects can be uploaded and searched (including file names);
without metadata. (Metadata can be added • the list contains English and vernacular
at any time. Its purpose is to help text- words;
based searching.) • the list is always visible on screen;
• Where there is metadata, there is a simple • users can scroll and click words for both
133
instigating a search, and adding metadata; has some of the functionality that TAMI seeks.
Digital Creativity, Vol. 18, No. 3
• key-in and drop down menus work to The key aspect where TAMI differs from all
reduce the glossary list to help search. these solutions is that TAMI integrates them
(Key in ‘b’ and only ‘b’-words remain, key into one, and implementing a unique approach
in ‘a’ and only ‘ba’-words remain, etc.); to text (metadata) production, search and
• Metadata for objects displayed in the modification.
workspace can be altered at any time. The
Downloaded by [University of North Texas] at 21:41 25 November 2014
glossariser continuously updates the list of 2.2 Exhibit 2: a story about Wulumdhuna
searchable words. and Bryce working on Elcho Island
• Wherever possible existing conventions There’s a track that runs all the way up the
from software solutions already familiar to island and about half way, just off the track
indigenous users are employed. there is an outstation, Djurranalpi. It’s one
2.1.5 Business and financial of the outstations where people live all the
While the ARC Linkage Research project has time, not very many necessarily but there’s
employed funds to research user requirements always somebody there. And there’s a little
and develop conceptual frameworks for TAMI schoolhouse there, and it’s been there for
we will be seeking to develop TAMI through some time.
securing specific software development fund- Wulumdhuna, the lady that I’ve been
ing. Charles Darwin University holds the IP working with up there is actually the family
which comes out of this research. (The IP over I’m adopted into in a sideways sort of a way.
the indigenous content of any of our software For a long time now she has been making
systems is retained by the original owners). scrapbooks with pieces of paper of different
Initially we envisage developing a proof of colours. She’s been trying out patterns,
concept animation of TAMI as well as a sup- trying to show the kids how they relate
porting functional specification document and through places. She’s been making resources
budget. We are seeking funding to continue by collecting bits together for the kids that
the development to the point of useability come to the school. These diagrams and
testing and deployment of an initial version. collections reflect the ways she wants kids to
2.1.6 Description of software solution think about places and their connections in
TAMI is envisaged as an application window Elcho, if you like. Rather than always using
that will provide a view of digital resources the text books that come from other parts or
stored on the computer. The TAMI drag and whatever.
drop window interface will allow for collec- She’s already done a lot of work like that and
tions of resources to be made and presented as she’s been working with the Education
in various ways. Thumbnails of resources will Department she’s been getting experience
provide the main organising form and options with computers. And just recently, we’ve
for text based metadata and searchability will managed to convince the main school on
also be available. the island that they didn’t need one of their
2.1.6 Competitive analysis computers that they hadn’t used for some
A number of software products are already time. They agreed to let us use it for a while.
available that have some of the functionality So Wulundhuma is using this eMac, which
that TAMI is seeking. Notably the Apple comes with a variety of software built in like
iLife products are already successfully in use iMovie, iPhoto—quite simple organising
in similar contexts to where this project is programs. So now she goes out and she
working, i.e. in small indigenous communities. takes photographs of the plants and places
iView Media is another third party product that and whatever and she brings them back,
134
plugs into the computer, the iPhoto pops up that needs to be included and we might as
of plants that relate through various narra- this computer there and attempting to do
tives. These are all in iPhoto. She will add something with it is creating all this activity
a video of someone talking about that place around the things that it is theoretically for
to the folder. Maybe an image of a related anyway.
painting will also be added.
Working with her view of how a collection 2.3 Exhibit 3: Drawings and comments
of digital objects expresses places she will made back in Darwin
make up various folders. It might be that she
took one photograph of a particular thing
but because it is multiple things in different
places, and stories it belongs to are in say
three different folders. That one photograph
would go into each of the three folders.
Depending on which storage/collection
she was putting it into there was a bit of
a problem with the data file. In that every
time she wanted to locate the same image
differently she had a problem with changing
the names. It had a different name every
time even though it was the same photo.
Figure 2. New opening screen. Text-free searching
She’d change one then the names in other by Michael Christie ©CDU
folders would change. The program kept
trying to keep things consistent and messed Option for text-based search available from
things up by changing names. We’ve been here, but first search options are text free.
sort of trying to get around issues like that Four columns with sound files, videos,
which arise in just using proprietary-based images and texts. (Bryce later added another
software..... column for folders (which contain collections
For me one of the interesting things that of resources—see pic 13)). If we pursue
happens [in these situations] is that once this option (see discussion in section 4), we
we have some videos and photos we go need to think how it can be organized, and
back to the computer. There’ll always be whether the folders have logical arrange-
a lot of time where you will spend say one ments (sequences, time lines, etc possible—to
second with the computer and then you’ll recreate journeys through the environment)
spend the next hour talking about something Each stack can be clicked up top somewhere
that that’s referenced. And the kids will be so it opens out to a wider view (so user can
there and the old man will get called over search only for texts, videos, etc if that’s what
and he’ll talk about such and such. Then s/he knows s/he is looking for) as displayed
we’ll have to go back off down the beach on rhs of graphic.
somewhere because there is another area
135
Figure 4. TAMI early draft concept interface design by Bryce Anbins-King ©CDU.
136
tion produces a DVD which incorporates a strate predetermined by past models of data-
0:47 Ga dhuwanydja \arra dhu dhiyal So I will start along the islands, that will start
bala runu’runukurr starttja bo\gu\ the work.
\urru-yirr’yun ga projecttja dj^man.
1:56 nh^wiku rra ga dj^lthirri, walal dhu What I want, is soon, my elders, will produce
bo\gu\ rrakal \a`apa`mirriy dhu`a\ ancestral images, paint the old art of the land.
dj^ma, bi[i’yurr dhula\ w^\apuy
2:09 y^n balanya nhakun yolthu bumara just like, who made that place, what passed
\unhiyi w^\a nh^ \ulayi marrtjin through there
2:21 y^ balanya mala, nh^ \ulayi marrtjin, yes, those sorts of things, what went through
nhaliy \ayi bumar \unhiyi w^\a there, what it was that formed that place.
2:29 dhu`a\, ma][a dhu dhu`a\ ga Art, together the art and the story, the story
dh^wu, \ayiny ga dh^wuny’ marrtji will go too, both of them.
rramba\i ma][a
2:37 dh^wu dhu bo\gu\ g^na [apmara\ Stories will be recorded separately, and
ga dhu`a\ bi[i’yunawuy w^\alil mala totemic images painted of land separately.
ga g^na
2:51 ga dh^wu \ayi dhu ga \orra \unhi- The story will lie there that relates to the art,
wiliyi dhula\, dhula\\ur \ayi dhu ga in the image the story will lie.
dh^wu \orra
3:02 mar\githinyaraw djamarrku`iw’ ga for letting the children know. And joining in,
manapandhi \apa-\upan(follow) \ayi following, will be the ceremonial perform-
dhu, \unhiyi dh^wu bu\gulyu ga ance and the ancestral song.
manikayyu
3:16 wanhami \ayi dhu w^\a\ur ga man- Wherever that song will wander, and from
ikay marrtji, ga wanhami \ayi dhu where the performances of song and dance
bu\gul mala dhawa=thun \unhiliyi will emerge, in that place,
wa\a\ur, balanyaraw
3:25 ga yalala\umirriynydja, bala linktja and later make links and join them. I’ll give
mala dj^ma mana’manapula balanya you an example.
nhakun example \arra dhu `akaram
3:38 dhiyal, Djurranalpi, dhuwalnydja Here, at Djurranalpi, this place Djurranalpi I
137
dhuwandja Djurranalpin w^\a \unhi have always heard that this place was created
Digital Creativity, Vol. 18, No. 3
\arra li \^nha’\anha \unhi \ayi gan by wuwarku snake and there are many many
bumar dhuwal w^\a wuwarkuy links, to other groups.
3:53 ga link \ayi ga \orra dharrwa
mirithirri, wiripunydja b^purru’lil
3:59 dhuwal w^\a Burrthi dhuwal Gaya- This place the Burrthi Gayawala Wirrmulmul
wala Wirrmu`mu` \unhi \ayi bumar which the snake created,
Downloaded by [University of North Texas] at 21:41 25 November 2014
3 Notes to support reading our and vagueness pervasive in any throwing and
exhibit of IKRMNA research lodging of a grappling hook on the future. The
We call IKRMNA ‘a project’ but our under- confusions of the present insinuate themselves
standing of what a project is differs from the into our present’s projections.
common positive modern usage of the term. Understanding projects in this way the so-
We take the term ‘project’ rather literally using cial and the cultural, sometimes thought of as
it to allude to planning, contriving or design- contexts, for digital design become resources.
ing a ‘throwing forth’. Using project more as a Contexts of design become instead specific
verb than a noun we emphasise the uncertainty philosophical and technical puzzles and the
138
ence between IKRMNA tools for indigenous proach design through mapping categories of
knowledge management and those generated social forms, for example kin groupings. The
in other projects. solution reproduces the social categories of
Other projects approach design as a sociologists and anthropologists in the digital
problem of managing various givens in socio- domain. This has two problems for indigenous
technical contexts, rather than seeing them as users. The categories do not derive from the
philosophical and technical puzzles that take ontologies of indigenous knowledges. Inevi-
specific forms. Because of this other projects tably using software ontologically privileging
end up designing tools for managing differ- the social has indigenous users continually
ence so it is subordinated to a sameness that engaging in translations. Perhaps related to
connects. This has the effect of both trivialis- this is the observed proliferation of categories
ing difference, and entrenching an on-going that accompanies this approach, often making
blindness to the profound ontological issues at the knowledge management tools unusable.1
stake in design. Examples of this approach are Gigler (2004)
For example, Ngulube (2002) is interested and Srinivasan and Huang (2005). Both these,
in developing and marketing indigenous advocating an action-research approach at
“IK services and products” . He advocates the social level, might be said to be adopting
digital indigenous knowledge management by design as “detached intimacy” in Suchman’s
disciplining diverse local ontologies through terms. Citing Wagner (1994), Suchman points
thesauri with “controlled vocabularies”, the to processes of detachment that naturalise and
terms of which derive from a Western ontol- justify designers’ evasion of responsibility
ogy. The proposed solution actually destroys as the ‘real design site’—the laboratory, a
the very ontologies that need to be preserved mathematical theory, a computer scientist and
in order to generate the unique products that his/her computer screen, recedes from view as
might be sold. products are exported from that site.
Similarly the museum-centred work of In contrast we characterise our approach
Hunter et al., enabling as located accountability, and our exhibit is
museums and indigenous communities in designed so as to reveal what located ac-
distributed locations, to collaboratively countability might be in practice. In located
discuss, describe and annotate digital objects accountability for design there is a focus on
and documents in museums that originally responsibilities from the beginning. But this
belonged to or are of cultural or historical should not be interpreted as a ‘White man’s
significance to indigenous groups burden’ type of all pervasive responsibility.
(Hunter et al. 2004, p.1) Here as Haraway (1991, p.190) explains “we
obliterates indigenous ontologies. Instead it become responsible for what we learn to see”
privileges curatorial categories. Both these are and Suchman adds, build, for the only pos-
software designs generated as a “design from sibility for the creation of effective objects is
nowhere” in which designers are through nurturing the emergence of collective
encouraged to view technologies as objects knowledge in the particular and multiple
139
locations of their production (Suchman 2002, old man dozing on the sofa, his friends and
Digital Creativity, Vol. 18, No. 3
built anything so there is a sense in which our Places visited, small boats and trucks, and
processes have not yet come up against the stories told of past and future ceremonies with
hardest test. What we are exhibiting here is dance and song and painting (Exhibit 2).
what might be considered an outcome of the Nowhere in the software specifications
research so far: some principles and protocols text are the roles of Wulumdhuna and her
of design in this particular project. We articu- family at Djurranalpi and the people who we
late the project as the mutual interrogation are involved with in the other places made
of philosophical and technical puzzles which explicit. Glimpses remain for those who are
proceeds with a minimum of conceptual in the know, in the faces, hands and fruits that
mediation (for example we eschew involve- feature in the mock-up. The episode that acted
ment with ‘social categories’ such as kinship as a crucial stimulus in ‘clotting’ our vague
groupings) and a maximum of embodied struggles towards doing collective memory
collective work (workshops carry the research with digital tools with ontological fluidity and
forward). openness receives no mention. Deleted too,
In our exhibit each text has a different but again still traceable, is the DSTC database
role. The ‘proof of concept’ document brings XMEG. The ‘back-end’ of TAMI is cited (and
TAMI ‘to presence’. It has a foregrounding sighted) only on non-technical terms. The
effect through rehearsing technical specifica- work of designers Bryce and Trevor, and
tions and some of the ontological, political project managers Simon and Juli is an absent
and sociological arguments which justify presence. Our final text, Wulumdhuna’s
the design. In the other texts we juxtaposed statement of her ‘vision’, turns us towards
with the TAMI ‘proof of concept’, we showed part of the vast hinterland that lies outside the
some of what had been backgrounded by that frame of TAMI designing,—pre-existing social
document. In contriving the exhibit of these and material realities, ramifying indefinite
texts we show what is backgrounded and also relations. This is just the Yolngu side, a
gesture towards the ‘out-of-frame’, the vague, vast hinterland also lies beyond, in Western
indefinite “hinterland” (Law 2004, p. 42) of technosciences.
TAMI. How does all this attend to the controversy
As the name TAMI came to stand in for an which frames the IKRMNA project? Our
interface design it brought to presence only response recognises that both sets of anxieties
some of the messy designing work. Coming around digitising technologies and indigenous
up with the acronym T.A.M.I. as a felicitous knowledge practices are warranted and takes
name and a sketched image of a computer them seriously. Our adoption of a stance
screen, signalled the ‘clotting’ of the idea of of located accountability insists that digital
TAMI, new grounds on which to proceed. technologies can neither save Aboriginal
Much was left behind. Some crude sketches knowledge nor destroy the capacities of young
in a rather tattered project book with rather adults to ‘do’ their communities’ knowledge
enigmatic annotations (Figures 2 and 3). A traditions. But it does recognise that digital
crowded, rather hot room in Djurranalpi, an technologies do participate in re-distributions.
140
141
Rothwell, N (2003) Technology preserves ancient Learning Research Group, CDU. His research
Digital Creativity, Vol. 18, No. 3
142