Page 1 of 17

SERVICE BULLETIN CODE

DESCRIPTION
3 2009 206
FILING LOCATION

ZX-1 All-204
SUBJECT ZX-3 All-310
Distribution of WinDr. service software v3.0.0.1 (with adjustment function ZW All-220
- overseas) EH3500AC2-238

OUTLINE
We are pleased to distribute the WinDr. (PC version Dr. ZX) service software v3.0.0.1. Refer to
page 6 for the PC environment, etc. for WinDr. To be able to communicate with the machine, have
a USB serial conversion cable ready so that it can be used with the computer. Install the driver
while referring to pages 7 and 8. The USB serial conversion cable can be purchased at a store. For
the recommended USB serial conversion cables, refer to page 16. The WinDr. software should be
downloaded from Global e-Service / D&V. Download.
“Installer: WinDr. For Dealer, File Name: WinDr_For_Dealer (Ver3_0_0_1) zip, Version: 3.0.0.1.”
Follow the instructions given on pages 9 through 13 to install WinDr. For the structure of the cables
to be connected to the machine, refer to pages 14 and 15. To operate WinDr., download “WinDr.
Technical Manual” from Global e-Service/e-Cabinet and refer to it.
Mid/large model-use (TWDR-E-00_1): Identifier No. DC00024933
Extra large model/dump-use (TWDR-E-00_2): Identifier No. DC00024934
The operation manual (simple version) can be downloaded by clicking the “Manual” button on D&V.
See page 17 for added and corrected functions.

Thoroughly read the safety section in the service manual before starting the work to ensure safe operation.
Welding work, if any, should only be done by qualified welders.

APPLICABLE MODELS / SERVICE BULLETIN NO. FOR EACH MODEL

Machine Model(s): Refer to page 3~5.

DESCRIPTION

Refer to the following page(s).

DWN
CHKD
SA/GI:ZX All-140, EX Big All-108, LX All-096 WHITE APPD
 Page 2 of 17
SERVICE BULLETIN CODE
DESCRIPTION
3 2009 206
FILING LOCATION

ZX-1 All-204
ZX-3 All-310
ZW All-220
CONTENTS
EH3500AC2-238

1 List of applicable serial numbers ................................................................................... 3

2 Pre-confirmation of WinDr. ............................................................................................. 6

3 How to install WinDr. ....................................................................................................... 9

4 Cable structure when connecting WinDr. to the machine.......................................... 14

5 List of recommended USB serial conversion cables.................................................. 16

6 List of added and corrected functions of Dr. ZX software.......................................... 17

 Page 3 of 17
SERVICE BULLETIN CODE
DESCRIPTION
3 2009 206
FILING LOCATION

ZX-1 All-204
ZX-3 All-310
ZW All-220
1 List of applicable serial numbers EH3500AC2-238
Name for category Palm version Cable
Type Model name Model code Remarks
selection category name structure
ZX-3 Mid ZX-3 B Crawler shovel ZX70-3 1P1 㩷
㩷 Large ZX-3 㩷 㩷 ZX75US-3 1P3 㩷
㩷 㩷 㩷 㩷 ZX75US-3M 1P5 㩷
㩷 㩷 㩷 㩷 ZX75USK-3 1PA 㩷
㩷 㩷 㩷 㩷 ZX75UR-3 1P6 㩷
㩷 㩷 㩷 㩷 ZX80LCK-3 1P2 㩷
㩷 㩷 㩷 㩷 ZX85USB-3 1P7 㩷
㩷 㩷 㩷 㩷 ZX85USB-3M 1P8 㩷
㩷 㩷 㩷 㩷 ZX70-3-HCME BFA 㩷
㩷 㩷 㩷 㩷 ZX85US-3 BFB 㩷
㩷 㩷 㩷 㩷 ZX85USB-3-HCME BFC 㩷
㩷 㩷 㩷 㩷 ZX110-3 1R7 㩷
㩷 㩷 㩷 㩷 ZX110-3M 1R8 㩷
㩷 㩷 㩷 㩷 ZX120-3 1R1 㩷
㩷 㩷 㩷 㩷 ZX130K-3 1R2 㩷
㩷 㩷 㩷 㩷 ZX130L-3 1R3 㩷
㩷 㩷 㩷 㩷 ZX130-3 1SV 㩷
㩷 㩷 㩷 㩷 ZX135US-3 1R4 㩷
㩷 㩷 㩷 㩷 ZX135USK-3 1R5 㩷
㩷 㩷 㩷 㩷 ZX135USL-3 1R6 㩷
㩷 㩷 㩷 㩷 ZX135US-3M 1R9 㩷
㩷 㩷 㩷 㩷 ZX110-3-AMS BCG 㩷
㩷 㩷 㩷 㩷 ZX110-3-HCME BFW 㩷
㩷 㩷 㩷 㩷 ZX110M-3-HCME BFX 㩷
㩷 㩷 㩷 㩷 ZX110-3F-AMS BRA 㩷
㩷 㩷 㩷 㩷 ZX110M-3F-AMS BRE 㩷
㩷 㩷 㩷 㩷 ZX110-3F-HCME BUW 㩷
㩷 㩷 㩷 㩷 ZX110M-3F-HCME BUX 㩷
㩷 㩷 㩷 㩷 ZX130-3-AMS BCH 㩷
㩷 㩷 㩷 㩷 ZX130-3-HCME BFT 㩷
㩷 㩷 㩷 㩷 ZX130-3F-AMS BRB 㩷
㩷 㩷 㩷 㩷 ZX130LCN-3F-AMS BRF 㩷
㩷 㩷 㩷 㩷 ZX130LCN-3F-HCME BUS 㩷
㩷 㩷 㩷 㩷 ZX130-3F-HCME BUT 㩷
㩷 㩷 㩷 㩷 ZX130L-3-HCME BJA 㩷
㩷 㩷 㩷 㩷 ZX135US-3-HCME BFU 㩷
㩷 㩷 㩷 㩷 ZX135USL-3-HCME BFV 㩷
㩷 㩷 㩷 㩷 ZX135US-3F-AMS BRG 㩷
㩷 㩷 㩷 㩷 ZX135US-3F-HCME BUU 㩷
㩷 㩷 㩷 㩷 ZX160-3 1T1 㩷
㩷 㩷 㩷 㩷 ZX180-3 1T2 㩷
㩷 㩷 㩷 㩷 ZX160LC-3 BFD 㩷
㩷 㩷 㩷 㩷 ZX160LC-3 BCE 㩷
㩷 㩷 㩷 㩷 ZX200-3 㩷
1U1
㩷 㩷 㩷 㩷 ZX200LC-3 㩷
㩷 㩷 㩷 㩷 ZX210H-3 㩷
1U2
㩷 㩷 㩷 㩷 ZX210LCH-3 㩷
㩷 㩷 㩷 㩷 ZX210K-3 㩷
1U3
㩷 㩷 㩷 㩷 ZX210LCK-3 㩷
㩷 㩷 㩷 㩷 ZX210-3 BDE 㩷
㩷 㩷 㩷 㩷 ZX210-3 BDF 㩷
㩷 㩷 㩷 㩷 ZX210-3 BDG 㩷
㩷 㩷 㩷 㩷 ZX210-3 BFF 㩷
㩷 㩷 㩷 㩷 ZX210-3 BFG 㩷
㩷 㩷 㩷 㩷 ZX225US-3 㩷
1U4
㩷 㩷 㩷 㩷 ZX225USLC-3 㩷
 Page 4 of 17
SERVICE BULLETIN CODE
DESCRIPTION
3 2009 206
FILING LOCATION

ZX-1 All-204
ZX-3 All-310
ZW All-220
EH3500AC2-238
㩷 㩷 㩷 㩷 ZX225USR-3 㩷
1U5
㩷 㩷 㩷 㩷 ZX225USRLC-3 㩷
㩷 㩷 㩷 㩷 ZX225USRK-3 㩷
1U6
㩷 㩷 㩷 㩷 ZX225USRLCK-3 㩷
㩷 㩷 㩷 㩷 ZX240-3 㩷
1V1
㩷 㩷 㩷 㩷 ZX240LC-3 㩷
㩷 㩷 㩷 㩷 ZX250H-3 㩷
1V2
㩷 㩷 㩷 㩷 ZX250LCH-3 㩷
㩷 㩷 㩷 㩷 ZX250K-3 㩷
1V3
㩷 㩷 㩷 㩷 ZX250LCK-3 㩷
㩷 㩷 㩷 㩷 ZX270-3 㩷
1V4
㩷 㩷 㩷 㩷 ZX270LC-3 㩷
㩷 㩷 㩷 㩷 ZX240-3 BFL 㩷
㩷 㩷 㩷 㩷 ZX250-3 㩷
㩷 㩷 㩷 㩷 ZX250LC-3 BFM 㩷
㩷 㩷 㩷 㩷 ZX250LCN-3 㩷
㩷 㩷 㩷 㩷 ZX280LC-3 㩷
BFK
㩷 㩷 㩷 㩷 ZX280LCN-3 㩷
㩷 㩷 㩷 㩷 ZX330-3 㩷
1V7
㩷 㩷 㩷 㩷 ZX330LC-3 㩷
㩷 㩷 㩷 㩷 ZX350H-3 㩷
1V8
㩷 㩷 㩷 㩷 ZX350LCH-3 㩷
㩷 㩷 㩷 㩷 ZX350K-3 㩷
1V9
㩷 㩷 㩷 㩷 ZX350LCK-3 㩷
㩷 㩷 㩷 㩷 ZX350LC-3 㩷
BFP
㩷 㩷 㩷 㩷 ZX350LCN-3 㩷
㩷 㩷 㩷 㩷 ZX400LCH-3 1JL 㩷
㩷 㩷 㩷 㩷 ZX400R-3 1JK 㩷
㩷 㩷 㩷 㩷 ZX450-3 㩷
1J1
㩷 㩷 㩷 㩷 ZX450LC-3 㩷
㩷 㩷 㩷 㩷 ZX470H-3 㩷
1J2
㩷 㩷 㩷 㩷 ZX470LCH-3 㩷
㩷 㩷 㩷 㩷 ZX470R-3 㩷
1JF
㩷 㩷 㩷 㩷 ZX470LCR-3 㩷
㩷 㩷 㩷 㩷 ZX470K-3 1JM 㩷
㩷 㩷 㩷 㩷 ZX470LCK-3 1JN 㩷
㩷 㩷 㩷 㩷 ZX480LCK-3 1JP 㩷
㩷 㩷 㩷 㩷 ZX500LC-3 1J5 㩷
㩷 㩷 㩷 㩷 ZX520LCH-3 1J6 㩷
㩷 㩷 㩷 㩷 ZX520LCR-3 1JG 㩷
㩷 㩷 㩷 㩷 ZX650LC-3 1J7 㩷
㩷 㩷 㩷 㩷 ZX670LCH-3 1J8 㩷
㩷 㩷 㩷 㩷 ZX670LCR-3 1JH 㩷
㩷 㩷 㩷 㩷 ZX850-3 㩷
1JB
㩷 㩷 㩷 㩷 ZX850LC-3 㩷
㩷 㩷 㩷 㩷 ZX870H-3 㩷
1JC
㩷 㩷 㩷 㩷 ZX870LCH-3 㩷
㩷 㩷 㩷 㩷 ZX870R-3 㩷
1JJ
㩷 㩷 㩷 㩷 ZX870LCR-3 㩷
㩷 㩷 㩷 㩷 ZX1000K-3 1JR 㩷
㩷 㩷 㩷 㩷 ZX1800K-3 1JS 㩷
㩷 㩷 㩷 Wheel shovel ZX140W-3 CEB 㩷
㩷 㩷 㩷 㩷 ZX170W-3 CGB 㩷
㩷 㩷 㩷 㩷 ZX190W-3 CHB 㩷
㩷 㩷 㩷 㩷 ZX210W-3 CJB 㩷
㩷 㩷 㩷 㩷 ZX220W-3 CKB 㩷
 Page 5 of 17
SERVICE BULLETIN CODE
DESCRIPTION
3 2009 206
FILING LOCATION

ZX-1 All-204
ZX-3 All-310
ZW All-220
EH3500AC2-238
㩷 㩷 㩷 Wheel loader ZW140 4FC 㩷
㩷 㩷 㩷 㩷 ZW150 4FD 㩷
㩷 㩷 㩷 㩷 ZW180 4GD 㩷
㩷 㩷 㩷 㩷 ZW220 4GB 㩷
㩷 㩷 㩷 㩷 ZW250 4GC 㩷
㩷 㩷 㩷 㩷 ZW310 4HA 㩷
㩷 㩷 㩷 Crawler carrier EG70R-3 81U 㩷
㩷 㩷 㩷 Tire roller CP220-3(7Y1) 8UC 㩷
Extra large MIC Mining C Shovel EX1200-5 17F 㩷
㩷 㩷 㩷 㩷 EX1200-5C 18E 㩷
㩷 㩷 㩷 㩷 EX1200-5D 18F Compatible with 17F, 18F
㩷 㩷 㩷 㩷 EX1200-6 18J 㩷
㩷 㩷 㩷 㩷 EX1900-5 18C 㩷
㩷 㩷 㩷 㩷 EX1900-6 18K 㩷
㩷 㩷 㩷 㩷 EX2500 184 㩷
㩷 㩷 㩷 㩷 EX2500-5 186 㩷
㩷 㩷 㩷 㩷 EX2500-6 18L 㩷
㩷 㩷 㩷 㩷 EX3500 185 㩷
㩷 㩷 㩷 㩷 EX3500-5C 189 㩷
EX3600-5A 18D Cummins engine-mounted
㩷 㩷 㩷 㩷 machine
㩷 㩷 㩷 㩷 EX3600-5 188 㩷
㩷 㩷 㩷 㩷 EX3600-6 18M 㩷
㩷 㩷 㩷 㩷 EX3600E-6 18U 㩷
㩷 㩷 㩷 㩷 EX5500 18A 㩷
㩷 㩷 㩷 㩷 EX5500-5 18B 㩷
㩷 㩷 㩷 㩷 EX5500-6 18N 㩷
㩷 㩷 㩷 㩷 EX5500E-6 18V 㩷
㩷 㩷 㩷 㩷 EX8000 18G 㩷
㩷 㩷 㩷 㩷 EX8000-6 18P 㩷
Dump 㩷 C Dump EH3500 AC2 8R8 㩷
EX1200-6(ICF,MCF) EX1200-6(ICF,MCF) B Shovel EX1200-6 18J 㩷
ZX1 EPVC Mid A ZX1 series 㩷 㩷 㩷
HMS Large/Mid
EX5 EPVC Mid A EX5 series 㩷 㩷 㩷
EX2/3 EPVC Mid A EX2/3 series 㩷 㩷 㩷
Mini UR/Mini Mu EPVC Mini Mini UR/
A Mu series 㩷 㩷 㩷
Mini ZX2 EPVC Mini A Mini ZX2 series 㩷 㩷 㩷
AP EPVC Special A 㩷 㩷 㩷 㩷
General purpose General purpose
portable HMS Large/Mid A portable 㩷 㩷 㩷
 Page 6 of 17
SERVICE BULLETIN CODE
DESCRIPTION
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FILING LOCATION
2 Pre-confirmation of WinDr. ZX-1 All-204
2-1 Pre-confirmation
ZX-3 All-310
ZW All-220
2-1-1 You will need to “release the administrator authority” for this EH3500AC2-238
installation task. Proceed to release the authority in advance.

2-1-2 To install WinDr into your personal computer for the first time, confirm the “system
requirements” and “driver installation,” and then, proceed to “installer operation manual.”
For the second time and thereafter, begin from the “installer operation manual.”

2-2 System requirements

2-2-1 Recommended environment

OS: Windows Vista Service pack 1 (Administrator authority)

Windows XP Service pack 3
Windows 2000 Service pack 4
Memory: Physical memory of 512MB or more
HDD: Hard disk free space of 1GB or more

2-2-2 Required environment

x Net Framework 2.0 SP1
x MDAC (Microsoft Data Access Components) 2.8 SP1

2-3 USB serial conversion cable

You will need a USB serial conversion cable for WinDr.

If you already own a USB serial conversion cable, try using that. If it doesn’t work or you don’t have a
USB serial conversion cable, refer to the attached sheet, “List of recommended cables” to purchase
one.

‫ ڎ‬Caution
If the USB conversion cable driver of another make has already been installed, there is the
possibility of interference and error. Make sure to uninstall it, and then, install.
In case of interference, uninstall one of the drivers.
 Page 7 of 17
SERVICE BULLETIN CODE
DESCRIPTION
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FILING LOCATION

ZX-1 All-204
ZX-3 All-310
ZW All-220
EH3500AC2-238

STEP 1 Installation of USB serial conversion cable driver

Operation procedure

1. Insert the USB serial conversion cable to the

USB port. The resulting window display may
be as shown in the illustration to the left.
If there is no such display, it means that the
installation of driver is not necessary.
2. Choose “Install from a list or specific location
(Advanced)” and then, click “Next.”

3. Insert the CD that comes with the cable.

4. Choose “Search removal media (floppy,
CD-ROM …) and then, click “Next.”
 Page 8 of 17
SERVICE BULLETIN CODE
DESCRIPTION
3 2009 206
FILING LOCATION

ZX-1 All-204
ZX-3 All-310
ZW All-220
EH3500AC2-238

STEP 1 Installation of USB serial conversion cable driver

Operation procedure

5. Click “Finish.”
3 How to install WinDr..

Page 9 of 17
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 Page 14 of 17
SERVICE BULLETIN CODE
DESCRIPTION
3 2009 206
FILING LOCATION

ZX-1 All-204
ZX-3 All-310
4 Cable structure when connecting WinDr. to the machine
ZW All-220
٤㧦 Will use EH3500AC2-238
㧙㧦 Will not use

USB serial Interlink cross Battery box Connector Downloading

conversion cable cable cable conversion cable cable
(on the market) (P/No. 4668565) (P/No. 4476512) (P/No. 3108613) (P/No. 4486988)
Prior to ZX-1,
A ٤ ٤ ٤ 㧙 㧙
Model to be

or Mini
connected

B ZX-3 or ZW ٤ ٤ 㧙 ٤ 㧙
Extra large
C ٤ ٤ 㧙 㧙 ٤
model or dump

A. When the cable is connected to the model prior to ZX-1 or Mini

USB serial conversion cable

Example: US232B (Easy Sync Co.)

Interlink cross cable

(P/No. 4668565)

Battery box cable

(P/No. 4476512)
 Page 15 of 17
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B. When the cable is connected to ZX-3 or ZW
ZX-1 All-204
ZX-3 All-310
ZW All-220
USB serial conversion cable EH3500AC2-238
Example: US232B (Easy Sync Co.)

Interlink cross cable

(P/No. 4668565)

Connector conversion cable

(P/No. 3108613)

C. When the cable is connected to the extra large model or dump

USB serial conversion cable

Interlink cross cable

(P/No. 4668565)

Downloading cable
(P/No. 4486988)
 Page 16 of 17
SERVICE BULLETIN CODE
DESCRIPTION
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FILING LOCATION

ZX-1 All-204
ZX-3 All-310
ZW All-220
5 List of recommended USB serial conversion cables EH3500AC2-238
Certification
Manufacturer Product name Model
CE FCC
EasySync USB-RS232 Serial conversion cable US232/-L Ũ Ũ
US232R-10/100 Ũ Ũ
Quatech USBЈRS-232C High speed USB serial adapter SSU2-100 Ũ Ũ

Caution!
If you already own a USB serial conversion cable, try using that. If it doesn’t work or you don’t have a USB
serial conversion cable, refer to the above list to obtain one.
 Page 17 of 17
SERVICE BULLETIN CODE
DESCRIPTION
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FILING LOCATION

ZX-1 All-204
ZX-3 All-310
ZW All-220
6 List of added and corrected functions of Dr. ZX software EH3500AC2-238

WinDr. version Added functions Reference Applicable models

Distributed Corrects failure in which the engine ZX110-3 䌾 ZX850-3
recently  3.0.0.1 rotation temporarily reverts during the ZX1000-3䋬ZX1800-3
special Isuzu engine function, “engine ZW220䋬ZW250
rotation-down & cylinder stop” EG70R-3
ZX140W-3 䌾 ZX220W-3
Corrects failure in which error dialog is EX1200-6,EX1900-6,EX2500-6,
displayed even if there is no error EX3600-6,EX3600E-6,EX5500-6,
development when data is being EX5500E-6,EX8000,EX8000-6,
cleared after S/N setting or during EH3500AC2
downloading