Professional Documents
Culture Documents
CRS Project
CRS Project
A Project Report
on
Assertive vs. Aggressive: Navigating the Fine Line in
Communication
Under the Guidance of
by
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KONERU LAKSHMAIAH EDUCATION FOUNDATION
March - 2024
Declaration
We here by declare that this Project report entitled Assertive vs. Aggressive:
Navigating the Fine Line in Communicationhas been prepared by us in the course
21UC2204 – CORPORATE READINESS SKILLS in COMPUTER SCIENCE AND
ENGINEERING during the Even Semester of the academic year 2023-2024. We also
declare that this project-based lab report is of our own effort.
Date:25-03-2024
Place: Vaddeswaram
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CERTIFICATE
This is to certify that the project based Lab report entitled Assertive vs. Aggressive:
Navigating the Fine Line in Communicationis a bonafide work done Ms.K.Harika
Chinmay bearing 2100031993 to the course 21UC2204 – CORPORATE READINESS
SKILLS in COMPUTER SCIENCE AND ENGINEERING during the Even Semester
FACULTY IN CHARGE
Sowmya Natarajan
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ACKNOWLEDGEMENTS
Our sincere thanks to Mrs. Sowmya Natarajan in the lab sessions for his/her
outstanding support throughout the project for the successful completion of the work.
We would like to place on record the deep sense of gratitude to the Vice
Chancellor, K L University for providing the necessary facilities to carry out the
project.
Last but not the least, we thank all Teaching and Non-Teaching Staff of our
department and especially our classmates and our friends for their support.
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INDEX
1 Abstract 6
2 Intoduction 7
3 Background 8
4 Methodology 9-12
5 Conclusion 12
6 Limitations 13
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ABSTRACT
Navigating the fine line between assertive and aggressive
communication is crucial for maintaining healthy
interpersonal relationships and fostering a positive work
environment. Assertive communication involves expressing
one's thoughts, feelings, and needs in a clear, honest, and
respectful manner. It is characterized by confidence and
respect for both oneself and others, allowing for open
dialogue and mutual understanding. On the other hand,
aggressive communication is marked by an attempt to
dominate or control the conversation, often disregarding the
feelings and needs of others. It can lead to conflict,
resentment, and a breakdown in communication.
INTRODUCTION
Communication is a vital aspect of human interaction, shaping
relationships, decisions, and outcomes in various spheres of
life. Within the spectrum of communication styles, two key
approaches are often discussed: assertive and aggressive
communication. While they may seem similar at first glance,
they differ significantly in their tone, intent, and impact on
interpersonal dynamics. Understanding the distinction
between assertiveness and aggressiveness is crucial for
effective communication and maintaining healthy
relationships.
Assertive communication involves expressing one's thoughts,
feelings and needs in a clear, confident, and respectful
manner. It prioritizes honesty, directness, and open dialogue
while respecting the rights and boundaries of others. Assertive
individuals communicate their viewpoints without resorting to
manipulation, intimidation, or hostility.
On the other hand, aggressive communication entails
expressing oneself in a forceful, hostile, or confrontational
manner. Aggressive individuals often prioritize their own
needs and desires over others', using tactics such as shouting,
blaming, or dominating conversations to assert control or
achieve their objectives attacks, threats, or non-verbal
behaviors that intimidate or belittle others. While it may yield
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immediate results, aggressive communication can strain
relationships, erode trust, and escalate conflicts, leading to
negative repercussions in the long run.
Background
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environmental awareness, community engagement, and sustainable
practices.
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11. Multimodal Communication and Learning Styles: Investigating
how individuals with different learning styles (visual, auditory,
kinesthetic) respond to multimodal communication approaches in
educational settings.
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CONCLUSION
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Limitations:
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as aggressive when directed towards those with less power or
marginalized groups. Understanding power dynamics is
essential for maintaining respectful communication.
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