Element 3: Managing Risk – Understanding People and Processes

3.1 Health and Safety Culture

Give the meaning of the term health and safety culture

Explain the relationship between health and safety culture and performance

What factors can have a negative impact on health and safety culture in an organisation?
Explain the indicators of health and safety culture in an organisation

What is the meaning of the term morale?

Explain the influence of peers on the health and safety culture of an organisation
3.2 Improving Health and Safety Culture

Explain ways how the health and safety culture of an organisation can improved.

How can visible leadership be demonstrated in an organisation?

What are the examples of verbal communication in health and safety?

Give the benefits and limitations of verbal communication?

What are the examples of written communication in health and safety?

Give the benefits and limitations of written communication?

What are the examples of graphic communication in health and safety?

Give the benefits and limitations of graphic communication?

Identify different ways of broadcasting health and safety information?

What are the benefits and limitations of using posters as a method of broadcasting health and safety
information?

What is the difference between consultation and informing in communication

Identify health and safety issues where consultation would be appropriate

What factors are considered during the set up of a health and safety committee?
Explain the function and purpose of a health and safety committee

What is the meaning of the term training?

Identify the benefits of health and safety training to an organisation.

Identify the typical content of a health and safety induction training.

Explain the purpose of giving health and safety induction training to workers at a site.
3.3 Human Factors which Influence Safety-Related Behaviour

Explain the characteristics of the organisation that influence workers’ behaviour.

What are the various characteristics of the worker’s specific job or task that influence their safety-
related behaviour?
Explain individual characteristics that influence health and safety behaviour in an organisation.

How can we improve a person attitude to influence their health and safety behaviour positively?

What factors affect risk perception amongst workers in an organisation?

How can we improve risk perception amongst the worker force in an organisation?

What is the meaning of the term motivation?

Identify ways a company or management can motivate workers to behave safely.

What is the meaning of the term competence?

3.4 Risk Assessment

What is a hazard?

Give a workplace example in the five hazard categories.

Hazard categories Example in the workplace

What is risk profiling?

Explain the risk profiling process

What is a risk assessment?

What is the purpose of conducting a workplace risk assessment?

What are the contents of a suitable and sufficient workplace risk assessment?

Explain the risk assessment process steps.

Identify both internal and external information sources during the risk assessment process.
Internal sources External sources

What methods are used to identify hazards during the risk assessment exercise?

Give examples of groups of people who might be harmed by the hazards identified in the workplace.
Explain the risk evaluation and risk rating process.

What are the benefits of using a numerical risk rating system during risk evaluation process?

Explain the general hierarchy of risk controls.

Give examples of engineering risk controls that can be used in the workplace.

Give examples of administrative risk controls that can be used in the workplace.

Explain giving examples the different types of safety signage.

Safety signage Description Workplace example

What is the meaning of personal protective equipment (PPE)?

Give examples of PPE in a workplace.

What factors should be considered by the employer during the issuance of PPE to their employees?

What are the benefits and limitations of using PPE as a risk control method?

Benefits of PPE Limitations of PPE

List the typical content to be recorded during the risk assessment process.
Why should a risk assessment be reviewed?

What factors should be considered during the risk assessment of a workplace with young workers?

What factors should be considered during the risk assessment of a workplace with disabled workers?
What factors should be considered during the risk assessment of a workplace with pregnant workers?

What factors should be considered during the risk assessment of a workplace with lone workers?
3.5 The Management of Change

What are the different ways that change can impact a workplace?

Explain various change management controls that can be considered for the control of risks from
temporary works.
3.6 Safe Systems of Work

What is the meaning of the term safe systems of work?

Explain the four elements that must be considered in the creation of an effective SSOW.

What are the benefits of involving workers in the development of SSOW?

What are the benefits of having written procedures?

Explain the difference between technical, procedural and behavioural controls.

What are the steps of the task analysis process?

What factors are considered developing a safe system of work?

3.7 Permit-to-Work Systems

What is the meaning of the term permit to work?

Name the sort of high-risk work that would normally be controlled by a permit system and give a reason.
Activity Reason

Explain the elements of a permit to work system.

What makes permit to work system effective?

Explain the typical application of the PTW system to hot work.

Explain the typical application of the PTW system to work on electrical systems.
Explain the typical application of the PTW system to machinery maintenance.

Explain the typical application of the PTW system to confined space entry/work.

Explain the typical application of the PTW system to work at height activities.
3.8 Emergency Procedures and First Aid

What is the meaning of the term emergency?

Give examples of emergencies that might occur in a workplace.

Explain the emergency procedure arrangements that an organisation should put in place.

What is the purpose of conducting emergency training/drill exercises in a workplace?

What is the meaning of the term first aid?

Give the reasons for giving first aid to an injured person at the workplace.

Explain the first aid requirements employers must provide for their employees in the workplace.

What are the typical contents of a first aid box?

Give examples of other first aid equipment that can be provided in a workplace.
What factors are considered for the selection of staff to fulfil the role of a first aider?

What factors should be considered when deciding first-aid provisions and number of first aiders?