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ABSTRACT KEYWORDS
Construction projects are highly complex and dynamic in nature. However, its dynamicity sub- Construction; schedule
jects it to several delays and risks; before, during and after construction. Therefore, it is para- delay; fuzzy ranking;
mount to identify the possible sources of delays and risks so as to prioritize them. This study questionnaire; risk factors;
risk prioritization; relative
used a literature review and perception of construction professionals in the Indian construction importance index; tendering
industries to assess and prioritize delays and risks. Statistical analysis using relative importance
index and fuzzy ranking was employed to identify, assess, and prioritize delays and risks in the
Indian construction industry context. Inadequate schedule was found to be the most critical risk,
which constitutes a long-term problem in any construction projects. New risks were identified in
the tendering stage. It is anticipated that the result of this study would be a guidebook for all
stakeholders in the construction industry to assess and prevent any possible delay and risk in
their construction processes.
analysis of construction schedule delays using 130 could emanate from any of the following: cost centres,
public projects in Jordan. Several other authors devel- profit centres, or externals sources.
oped frameworks and models which could solve prob- Fuzzy ranking is one of the ways in which risk can
lems of schedule delay in their locations (Doloi et al. be assessed statistically; other methods include the
2012; Gunduz et al. 2013; Choudhry et al. 2014; Monte Carlo simulation, Pareto, Delphi, and Probability
Larsen et al. 2016; Kadry et al. 2017). analysis. Several studies have explored the use of Fuzzy
There are significant numbers of stakeholders on knowledge in quantitative risk analysis (Tah and Carr
any construction project; this usually makes the 2001; Tsai and Yang 2010; Abdelgawad and Fayek 2011;
assessment of delay and risk as a whole network a dif- Challal and Tkiouat 2012). Fuzzy knowledge representa-
ficult task. However, at the same time, these projects tion model was developed to support quantitative risk
offer the best environment for risk management analysis and a subsequent prototype software implemen-
study. Construction projects are faced with risks tation (Tah and Carr 2001). This includes a method of
which play a vital role in cost and schedule perform- ranking fuzzy numbers with total integral value method.
ance of a project. The project management body of The ranking incorporates both the left and right integral
knowledge (PMBOK) guide defines risk as a measure values, which represents the pessimistic and optimistic
of the probability and consequence of not achieving a viewpoints of the decision maker, respectively. A fuzzy
well-defined project goal. There are two primary com- set is a non-probabilistic method used in subjective
ponents that are associated with risks in a given modelling that overcomes the shortcomings (inability to
event. One is the probability of occurrence of that deal with uncertainty, and process inconsistent informa-
event, and another is the impact of the event. Over tion) of the probabilistic methods. Fuzzy approach is
the years, experience has shown that risk is inherently used due to the distinctive features of a project, lack of
present in most construction projects (Al-Bahar and data, and subjectivity. Ranking of fuzzy numbers was
Crandall 1990). Risks are becoming inevitable in the originally proposed by Jain (1976) for decision-making
construction projects, especially when complicated (Nejad and Mashinchi 2011), whereby ill-defined quan-
contracts govern construction processes. Risk factors tities are represented as a fuzzy set. However, Thorani
in the construction industry are identified based on et al. (2012) proposed a new ranking method for rank-
risk assessments or models/tools developed using ing crisp numbers, which are a special type of fuzzy
available information. Some of the methods used are numbers that is applied in relative important index.
relative importance index, descriptive statistics, and Use of relative important index and fuzzy ranking
factor analysis approach. Al-Bahar and Crandall in risk analysis has gained popularity over the years
(1990) proposed a risk model known as construction (Tran et al. 2012; Askari et al. 2014; Yang and Wang
risk management system (CRMS), which could be 2015). However, it has not been overly utilized for
used by contractors in identifying project risks and ranking and prioritization of risk factors in an Indian
systematically manage them. Several other authors construction context. Therefore, this study employs
have explored the risks variability in construction the use of relative importance index and fuzzy rank-
firms based on questionnaire evaluations with SPSS ing to assess the delay and risk, respectively, in the
and other promising statistical tools (Kangari 1995; Indian construction industry. These approaches are
Hameed and Woo 2007). In other related studies, risk deemed more suitable technique for vague and sub-
assessment models were developed using factors that jective assessment in decision-making environments.
have been identified to influence the smooth comple- This study is important as it assesses delays and ranks
tion of a project (Subramanyan et al. 2012; El-Sayegh critical risks in India construction industry. It is
and Mansour 2015; Liu et al. 2016). These studies anticipated that the result of this study would be a
showed that the risk of an improper design scheme is guidebook for all stakeholders in the construction
significantly associated with the risk of designers’ lack industry to assess and prevent any possible delay and
of responsibility and experience. In addition, inaccur- risk in their construction processes.
acy and delay of third-party information have a sig-
nificant negative impact on project performance.
Research methodology
Basically, delay and risk assessment and manage-
ment are used to meet project objectives related to This study utilized questionnaire data that was
cost, schedule, and quality. An entity responsible for obtained from construction manager’s feedback. The
the occurrence of any risk event is referred to as ‘risk questions input in the questionnaire were based on
responsible owner’ (Yoon et al. 2015). The entities delay and risk factors identified in the literature. The
INTERNATIONAL JOURNAL OF CONSTRUCTION MANAGEMENT 3
RESEARCH METHODOLOGY
Fuzzy approach Table 1. Linguistic classification for risk factors (adapted from
Thorani et al. 2012).
Fuzzy numbers were formulated based on the general- Probability of Trapezoidal
ized trapezoidal
method as described by (Chen et al. occurrence Impact of risk fuzzy numbers
2006). Thus, A¼ (a1 ,a2 ,a3 ,a4 ; wA~ ) and are shown in Very rare (VR) Very low (VL) (0, 0.1, 0.2, 0.3; 1)
Rare (R) Low (L) (0.1, 0.2, 0.3, 0.4; 1)
Figure 2. The membership function lA~ (x): R ! [0, 1] Often (O) Moderate (M) (0.3, 0.4, 0.5, 0.6; 1)
is defined as follows: Frequent (F) Serious (S) (0.5, 0.6, 0.7, 0.8; 1)
8 Very frequent (VF) Critical (C) (0.7, 0.8, 0.9, 1; 1)
> xa1
>
> wA~ ; x 2 ða1 ; a2 Þ
>
< a2 a1 w ~ ; x 2 a ; a
>
ð 2 3Þ
lA~ ðxÞ ¼ xa
A
>
>
4
wA~ ; x 2 ða3 ; a4 Þ
>
>
: a3 a4
>
0; x 2 ð1; a1 Þ [ ða4 ; 1Þ
(2)
Here, a1 a2 a3 a4 and wA~ 2 [0,1]
Real numbers are used as the elements of the gen-
eralized trapezoidal fuzzy numbers xeR, and its mem-
bership function lA~ (x) is a regular and continuous
convex function. This implies the membership degree
to the fuzzy sets –1 a1 a2 a3 a41. Then, A ~ is
taken as the normalized trapezoidal fuzzy number,
meaning that, if wA~ ¼ 1, then A ~ is the trapezoidal
fuzzy number (a1, a2, a3, a4); if a1< a2¼ a3 < a4, Figure 3. Professional work experience of respondents.
then A ~ will be reduced to a triangular fuzzy number.
If a1¼ a2¼ a3¼a4, then A ~ is reduced to a
real number.
Using method of incentre of centroids (Thorani in both probability (P) and impact (I) form can be
et al. 2012), Equation (3) defines the ranking function calculated as:
~ ¼ (a, b,
h i
of the generalized trapezoidal fuzzy number A 1
F ij ¼ F ij1 þ F ij2 þ . . . :: þ F ijk (4)
c, d; w), which also maps the set of all fuzzy numbers
k
to a set of real numbers. Crisp risk rating R (A) of Equation (5) is used for calculating the fuzzy risk
each influencing factor was calculated by using rating of each risk factor:
Equation (3). The linguistic classification used for risk
factors are presented in Table 1. Risk Rating ¼ F ij P F ij I (5)
RðAÞ¼ x0 y0
a aþ2b
3 þb 3 þc 3
bþc 2cþd
a w þ b w3 þ c w3 Results and discussion
¼ 3 (3)
aþbþc aþbþc Survey
Figures 3 and 4 show the profiles of the questionnaire
respondents. More than half of the respondents have
Risk rating over 15 years employment in the construction indus-
The concept of fuzzy arithmetic operation is applied try. The sector of the construction industry in which
to form aggregation rule for translating 150 the respondents work varies from buildings, transpor-
Construction Managers individual decisions into com- tation to power construction. Approximately 45% of
bined (aggregated) preference. Aggregation involves the respondents have work in projects valued at 75
combining the fuzzy sets to form a single collective million US dollars.
preference fuzzy set, such as, if k is the number of
construction managers (CMt where t ¼ 1,2 … k,), who
Risk and delay assessment
are responsible for assessing m risks (Ri, i ¼ 1 … ., m),
with corresponding n risk factors
(Fi,j¼ 1,2 … n) . The Risk and delay factors are ranked based on relative
aggregated fuzzy preferences (F ij) of each risk factor importance index method, and the ranking is
INTERNATIONAL JOURNAL OF CONSTRUCTION MANAGEMENT 5
Figure 4. (a) Value of projects respondents have carried out. (b) Construction sector of respondents.
presented in Table 2. RII greater than 0.80 is consid- F7-Ineffective project planning and scheduling
ered as most important factors governing the schedule (RII-0.886) – Effectiveness of project planning team
for a project (Chan and Kumaraswamy 1997). Most will decide the schedule success in any project. Proper
critical factors are briefly discussed below based on coordination with all teams will ensure ease progress
the understanding of factors. Average values of factors of the project.
are taken for assessment of relative importance index F32 – Low efficiency of equipment and less prod-
of each category as shown in Figure 5. uctivity (RII-0.880) – Construction equipment hired
F48-Unrealistic cycle time taken for some tasks from subcontractors should be of required efficiency
in schedule during bidding time (RII-0.915) – Cycle during operations. Inefficient or unavailability of
time considered in bidding play a key role in resource equipment can halt or delay the progress of
planning and allocation for projects. Changes in the construction.
actual planned cycle lead to a shortage of resources F9 – Lack of talented people for handling jobs at
(i.e. workforce, equipment, etc.). For bid submission a site (RII-0.878) – For successful execution and
purpose, tight schedule with assumed cycle time is completion of the project. Skilled personnel will pro-
sometimes unrealistic in some cases. This has been mote the quick execution of the project while doing
noted by some other authors as well (Gładysz et al. an effective job.
2015; Roy et al. 2015; Jayasudha and Vidivelli 2016). F26 – Poor procurement system (RII-0.875) –
F34 – Inadequate experienced labour (RII-0.907) – Effective procurement system should be available for
Labour availability is the major problem faced by a project to become successful in practice.
many projects. In addition, some construction proj- F39-Change in construction methodology at a
ects require advanced skilled personnel which is most later stage (RII-0.874) – deviation from planned exe-
time unavailable or expensive to get. This has resulted cution techniques during the course of a project will
in schedule delay and low productivity. lead to a schedule delay. This schedule delay is usually
F20 – Lack of design engineers experience (RII- as a result of non-availability of materials or equip-
0.894) – Design engineers recruited in consultant or ment required for the new technique.
contractor’s office should have required skills to carry F36 – Low productivity of labour (RII-0.867) –
out the job in a timely manner. This would ensure Poor estimation of the capability of the workers and
timely processing of design submissions which would equipment can lead to low productivity. Therefore,
ensure that projects can be started on the proper prediction of the possible productive output
planned dates. must be made to avoid any schedule delays.
F10 – Poor relationship and ego between teams F49 Past projects failure history and lessons not
play a critical role in the delay of activities (RII- taken into consideration during tender scheduling
0.891) – This factor is associated with the interper- (RII-0.862) – Construction stakeholders are meant to
sonal relationship between different stakeholders in a learn from past mistakes done in previous projects.
construction project. An outstanding relationship However, this is always ignored and current projects
between the stakeholders would ensure that objective are also exposed to the same type of mistakes exposed
of the projects are well understood and would prevent to earlier. It is essential to take note of this past fail-
any possible delay. ures and mistakes as early as when the tendering is
INTERNATIONAL JOURNAL OF CONSTRUCTION MANAGEMENT 7
done, this would prevent any possible delay during F47-Tendering team less experience on similar
the course of execution of the project. projects of tight schedule (RII-0.853) – Contractors
F13 Poor communication and coordination tendering team engineers who are involved in the bid-
between owner and consultant (RII-0.856) – ding of projects should have suitable experience on
Communication gap between project stakeholders is tight schedule projects. That experience brings visual-
one of the key factors identified, and this is a com- ization of problems expected in the execution stage.
mon problem faced in many projects. This factor F4 Delay in approving GA alignment/architec-
indicates poor communication skills of Contractor tural layout (RII-0.851) – General arrangement lay-
between client and consultant. If client inputs are not out for any project should be approved by the client
properly conveyed to a consultant there will be mis- in time, if any delay in approval of GA or
understanding and problems created in work progress Architectural layout initially by the client will have
at the site. implication in schedule progress.
8
F11 1
F12 4
F13
F14 2
F15 3
F16 15
F17 2
F18 12
F19 4
F20 3
F21 16
F22 10
F23 8
F24 3
F25 10
F26
F27
F28 4
F29 5
F30 2
F31 8
F32 1
F33 2
F34 2
F35 1
INTERNATIONAL JOURNAL OF CONSTRUCTION MANAGEMENT 9
This stage of the study identified 35 risk factors or idle time in a project which will save time
from past studies as shown in Table 4 and Figure 6, and cost.
and based on fuzzy approach risk factors were ranked. Non-availability of resources (F3) – Due to
Top 10 critical risk factors identified are briefly resource non-availability in project site work got suf-
discussed below based on factors understanding. fered in many locations, equipment will be available
Figure 7 shows the risk percentage of different fac- whereas skilled labour for operating the same will be
tor categories. a shortage. Some projects labour and equipment will
Inadequate schedule (F1) – First and most critical be there but cement or sand availability in the market
risk identified is the inadequate schedule which was a will be demand. Labour, material, and equipment all
long-term problem in any construction projects faced are interrelated all resources should be available at the
by most of the contractors and the same is reflected required time in the project to achieve the pro-
in feedback provided by construction managers. ject schedule.
Contractors ignoring safety under pressure (F32) – Subcontractor payments (F24) – Proper payment
This factor related to human life which is not compen- of subcontractor is directly linked with a supply of
sable as directly related to the life of an individual and labour, material and construction progress at the site.
safety of the employee. Due to concentration in meeting Sub-contractors can accept late payments to some
schedule requirements which may be already delayed, extent of his capability only.
team focus on safety aspects reduced. This factor was Loosing of talented staff at the crucial point of
indirectly governed by the schedule of the project. construction (F17) – Nowadays retaining a talented
Timely permission for execution of work (F4) – employee in the industry is critical requirements for
Third factor is permission required for carrying out any company. Employee satisfaction is a more
work. In some projects waiting time for permission to important factor to achieve the good results in proj-
take up the task also considered as one of the key risks. ects. This is one of hidden risk in construction. If tal-
If timely permissions not granted by a respective team ented staff who control projects for few years
like the design, planning, procurement etc. Each team suddenly left organization will have an impact on
might have different Justification for not giving permis- project delivery.
sion but the client may not agree on all reasons. So Bribery and corruption (F29) – Bribery plays a
there should be proper planning by all teams which will crucial role in government approval process for gov-
allow reasonable waiting time for clearance. ernment projects and bill clearance/approval by the
Inaccurate/Insufficient site investigation (F8) – government. Corruption meant here is dishonesty or
Site investigation is the first step in any construction fraud activities during the course of the project by
projects which will go in parallel along with design any member of the project team.
approval process. The construction industry is not Late modifications of design by the client (F7) –
like manufacturing industry where there is a chain of Due to changes by the client at later stage new design
activities one by one only possible. In construction approval process will be initiated and considerable
industry design consultant supposed to start the time will be consumed for rework, but resources
design with few data available or based on tender planned will be idle at the site. This is considered as
data which contractor will verify in execution stage one of the key risks in the construction industry.
during the course of work only. If consultant wait for
complete Site investigation approval will be delayed.
Conclusions
Very old and big companies also lose enough money
due to this risk factor. Poor judgment of soil data or This study focuses on the use of relative importance
just to save some money, investigations costs are cut index and fuzzy ranking to assess the schedule delay
down as against the minimum code requirements and risk in the Indian construction industry. Various
which in turn create dangerous effect over a period. delays and risks were identified, assessed, and priori-
Based on the quality of Geotech vendor results will be tized, which would serve as a guidebook for stake-
accurate or poor. Less accurate and fewer data consid- holders in the Indian construction industry.
ered for design and assumption will have worst effect Based on the risk prioritization, inadequate sched-
in some projects. ule was found to be the most critical risk, which con-
Poor decision-making during construction (F5) – stitutes a long-term problem in any construction
during construction, Site Managers should be well project. New risks were also identified in the tender-
equipped in decision-making skills so that no waiting ing stage. It was observed that delays and risks
INTERNATIONAL JOURNAL OF CONSTRUCTION MANAGEMENT 11
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Acknowledgments Choudhry RM, Aslam MA, Hinze JW. 2014. Cost and
schedule risk analysis of bridge construction in Pakistan:
The authors are very grateful to the many architects, quan-
establishing risk guidelines. J Constr Eng Manag.
tity surveyors, engineers, contractors, and officers of gov-
140(7):04014020.
ernment departments, for their helpful cooperation in
Dey P. 2012. Project risk management using multiple crite-
completing the questionnaire used in the survey. The
ria decision-making technique and decision tree analysis:
authors also wish to thank the anonymous reviewers for
a case study of Indian oil refinery. Prod Plan Control.
their thoughtful and valuable feedback that has improved
23(12):903–921.
this article.
Doloi H, Sawhney A, Iyer KC. 2012. Structural equation
model for investigating factors affecting delay in Indian
Disclosure statement construction projects. Constr Manag Econ. [Internet].
30(10):869–884. Available from: doi:10.1080/01446193.
No potential conflict of interest was reported by 2012.717705
the authors. El-Sayegh SM, Mansour MH. 2015. Risk assessment and
allocation in highway construction projects in the UAE. J
Manag Eng. 31(6):431–438.
ORCID Fang D, Fong P, Li M. 2004. Risk assessment model of ten-
dering for Chinese building projects. J Const Eng Manag.
P. O. Awoyera http://orcid.org/0000-0002-6212-5090
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