INF32

Vehicle Services

Please read before contacting pound below

Wheelclamping and
removing vehicles

Pound Contact Details

DN Number

5/19
Why your vehicle has been clamped
or removed
Every vehicle registered in the United Kingdom (UK)
must be taxed if used on a public road. If the vehicle is
kept off-road it must either be taxed or have a Statutory
Off Road Notification (SORN) in force. DVLA records
show this vehicle does not have tax or valid SORN.
What you should do if your vehicle has
been clamped or removed
You should contact the vehicle pound (contact details
page 1).
How you can pay
You can pay using most major credit or debit cards.
You also have an option for paying by cash or cheque
(at the vehicle pound).
How to claim a surety refund
If you pay a surety fee (deposit) as part of your release
payment, you may be able to claim a refund of this fee
if you purchase new vehicle tax within 15 days of the
vehicle’s release, including the day of release (day 1).
If you do not purchase vehicle tax and contact the
pound within 15 days you will lose the surety fee.

It is an offence to: How to get vehicle tax or make a SORN

• remove, interfere with the clamp, or damage the • Online: gov.uk/vehicle-tax or gov.uk/sorn
information card and notices left on the vehicle • At a Post Office® branch that deals with vehicle tax
• make a false declaration which would allow a person • On the telephone by calling 0300 123 4321.
to recover a vehicle
• make a false declaration to obtain a refund of the If you do not pay to have your vehicle released
surety payment or alter the vehicle release receipt. If the vehicle is currently clamped, it will be removed to
a vehicle pound. If not claimed it will be disposed of.
Paying the fees
Release fees The documents you need to release your
vehicle from the vehicle pound
If your vehicle has been wheel clamped or removed
(impounded) because it is non-compliant you will need • vehicle registration certificate (V5C)
to purchase vehicle tax and then make a payment of • proof of identity such as a photocard driving
the relevant release fees. These are outlined below. licence or passport
Release fees
• recent utility bill.
If you cannot produce a V5C you must provide
Release fee at roadside/offence
location or from the vehicle pound • Release: £100 documentation linking you to the vehicle, such as a
within 24hrs of enforcement action bill of sale, or an insurance or MOT certificate. If you
• Release: £200
don’t have the V5C or V5C/2 the pound will provide
Release fee when vehicle has been
impounded and more than 24hrs have • Storage: £21 per day or
you with an ‘Application for a registration certificate’
elapsed since Enforcement Action part day at the pound (V62). You must fill this in and pay the appropriate fee
Surety fee
(if applicable) by cheque or postal order. The vehicle
pound will send this application to DVLA.
Vehicle type Surety fee
Motorcycles, light passenger and light
£160
goods vehicles
Buses, recovery, haulage and goods
vehicles
£330 Buying a vehicle?
The tax is no longer transferable so you must tax it
Exceptional loads and heavy goods
£700 before you use it.
vehicles such as a large lorry or bus
www.gov.uk/vehicletaxrules
Please note: if you tax your vehicle after enforcement
action the release fees will still be applicable.
2 3
Will any further action be taken?
• You may be contacted by DVLA to claim any
unpaid back-tax on the vehicle from the date it
was last taxed. There may also be a fine imposed
of up to £1,000 or 5 times the annual cost of the
vehicle tax (whichever is more).
• If the vehicle is not covered by valid vehicle tax or
SORN after its release, it could be immobilised again
after 24 hours.
Please note: If you have changed your address,
you must update your vehicle registration
certificate (V5C) separately by post, send it to
DVLA Swansea SA99 1BA.
You cannot do this online. Failure to update
your V5C will result in your reminder and any tax
refunds being sent to your previous address.

Make sure you have vehicle tax.

No exceptions.
No excuses.
No escape.