Revision Chapter 1: The Strategic Role of Human Resource Management

1) Define HRM and list various HRM processes.

2) Describe, with examples, FIVE Personnel mistakes.

3) State FIVE line (department) managers HRM responsibilities.

4) Describe, with examples, THREE functions of HR manager.

5) Descibe SIX examples of HR job duties.

6) State FIVE proficiencies of HR manager.

7) State FIVE benefits of technological applications for HR.

8) Using examples, explain FIVE management processes.

Scenario

You are the new HR manager of Sunway College JB. The current HR practice is Sunway is
still offline. You wanted to suggest to the higher management to invest in using online
solutions. What are the FOUR advantages that you are going to propose? (10m)

Revision Chapter 2: Malaysian Labour Relations & Collective Bargaining

Refer to Class Activity 1 on ‘Employment Law’.

Revision Chapter 3: Job Analysis

1) Briefly explain the nature of job analysis. (10m)

2) Explain FOUR job analysis methods. (10m)

3) Explain FOUR methods to collect job analysis information. (10m)

4) Describe the job analysis process. (10m)

Scenario

You are the new HR manager of Google. Google provides you with all the detailed information
collected from their job analysis. Describe FOUR thing you can do with the information
provided by them and how Google can benefit from it. (10m)
Revision Chapter 4: Employee Testing

1) Briefly explain the importance of selecting the right employees. (10m)

2) Explain THREE basic types of test. (10m)

3) Explain various reasons of preemployment medical examination. (10m)

4) Explain FIVE advantages of using web-based testing . (10m)

Scenario

You are the HR manager of a manufacturing company. Discuss how you can forecast the
personnel needs using trend and ratio analysis. (10m)

Revision Chapter 5: Interviewing Candidates

1) Briefly explain the basic features of interviews (types & format). (10m)

2) Explain FIVE factors affecting interviews. (10m)

3) Explain FIVE criteria in conduction an effective interview. (10m)

Scenario

The management of JoJo Café has decided to hire a branch manager to handle a new branch in
Mount Austin. Joe who is the hiring manager is considering which interview formats he should
use in order to hire the correct person. Discuss if Joe should use a structured or unstructured
interview. (10m)