Job Description: Barista

If you are a person who enjoys working with the public,

providing an excellent level of customer service at all times,
then a Barista job may be the perfect fit for you.

What are the main duties of a Barista?

A Barista takes on a range of roles including:

● Preparing and serving hot and cold drinks such as

coffee, tea, artisan and speciality beverages.
● Cleaning and sanitizing work areas, utensils and
equipment
● Cleaning service and seating areas
● Describing menu items and suggesting products to
customers
● Servicing customers and taking orders
● Ordering, receiving and distributing stock supplies
● Receiving and processing customer payments

To land a job as ­a Barista you will need to show some previous experience in a retail or
hospitality role such as waiter/waitressing, front of house, coffee shop or café experience. A
good Barista should possess these skills:

● Great communication skills

● A happy, friendly personality
● Customer service skills and knowledge
● High level of attention-to-detail
● Good level of literacy and numeracy
● Enthusiasm to develop your skills and knowledge
● Adaptable to change and willing to embrace new ideas and processes
● Ability to work unsupervised and deliver quality work
 ● Positive and approachable manner
● Team player qualities

Finding the right balance between your work and your lifestyle is really important. With a
Barista job you will often find that your shifts include days and weekends and, on many
occasions. Shift working can work extremely well for those who have home and family
commitments providing a career that enables you to maintain a healthy work-life balance.

Throughout your career as a Barista you will gain a vast cross-section of transferable skills such
as communication, teamwork, organization, problem-solving, multitasking, reliability and
attention to detail that can be utilized in many roles and industries. You will also be encouraged
to learn to start-up your own business in the coffee industry. We are here to help you. We are here
to grow. We are coffee for education.

If you are enthusiastic about self-development and embrace opportunities to improve your skills
and knowledge whenever possible, you could build a long and rewarding career, not only as a
Barista but also in other roles in the catering and hospitality industry.

Last update: 25 February 2024