FT Storm Tms User Guidev2.02.0

FT STORM TM
FT STORM TMS User Guide
2.02.0
Dec 24, 2023
STORM Team
Feitian Technology Co., Ltd

www.ftsafe.com
目录
1 Introduction ......................................................................................................................................................3
2 Login .................................................................................................................................................................5
3 Dashboard ........................................................................................................................................................ 6
4 Partner Management ....................................................................................................................................... 7
4.1 Add new Partner ...............................................................................................................................................7
4.1.1 Add customer ................................................................................................................................................................... 9
5 Device Management .......................................................................................................................................12

5.1 Device ............................................................................................................................................................. 12
5.1.1 Add a device ................................................................................................................................................................... 12
5.1.2 App control ..................................................................................................................................................................... 17
5.1.3 Device batch operate ..................................................................................................................................................... 18
5.2 UI .....................................................................................................................................................................21
5.2.1 Wallpaper ....................................................................................................................................................................... 21
5.2.2 Boot picture ....................................................................................................................................................................22
5.2.3 Boot animation ...............................................................................................................................................................22
5.3 System params ................................................................................................................................................22
5.4 Transaction param .......................................................................................................................................... 23
5.4.1 Add transaction param version ...................................................................................................................................... 24
5.4.2 Edit transaction param version ...................................................................................................................................... 25
5.5 Terminal profiles .............................................................................................................................................26
5.6 Geo fencing .....................................................................................................................................................27
5.6.1 Create a new Geo-Fence ................................................................................................................................................ 27
5.7 Log capture ..................................................................................................................................................... 31
5.8 Manufacture ................................................................................................................................................... 31
5.9 Group .............................................................................................................................................................. 33
6 Firmware Management .................................................................................................................................. 35
7 App Management ...........................................................................................................................................37
7.1 Application ......................................................................................................................................................37
7.2 Application certificates ...................................................................................................................................39
8 Push Management ..........................................................................................................................................42
8.1 Push report ..................................................................................................................................................... 42
8.2 Push scheduler ............................................................................................................................................... 42
8.3 Message ..........................................................................................................................................................43
8.4 Advertisement ................................................................................................................................................ 45
8.5 File ...................................................................................................................................................................46
8.6 TLS certificate ................................................................................................................................................. 47
9 Key Management ............................................................................................................................................50
9.1 key capture ..................................................................................................................................................... 50
9.2 key capture report .......................................................................................................................................... 51
9.3 key injection ....................................................................................................................................................51
10 Settings .........................................................................................................................................................53
10.1 Notice mgmt .................................................................................................................................................53
11 User Management ........................................................................................................................................ 54
Copyright © Feitian Technology Co., Ltd 1

11.1 User ...............................................................................................................................................................54

11.1.1 Add user ....................................................................................................................................................................... 54
11.2 Roles permissions .........................................................................................................................................55
11.2.1 Add new Role ............................................................................................................................................................... 55
11.2.2 Edit role ........................................................................................................................................................................ 56
12 Audit & Report ..............................................................................................................................................58

12.1 Fixed report .................................................................................................................................................. 58
12.2 Dynamic report .............................................................................................................................................58
12.3 Audit logs ......................................................................................................................................................59
12.4 Tickets ........................................................................................................................................................... 60

1 Introduction
STORM short for “Smart Terminal Operations Remote Manager” is a cloud-based system that provides
real-time control and insights of each device, enabling operators to remotely manage their terminal's devices.
Here are some FAQ, STORM TMS can easily solve your problems and help you to manage your devices safely
and effectively.

The Feitian STORM TMS platform mainly includes ten functional modules: “Dashboard,Partner
management,Device management,Firmware management,App management,Push management,Key management,
Settings, User management and Audit & Report”. The platform adopts the currently popular adaptive and
configurable web structure, supporting various mainstream browsers such as Chrome, IE11+, Firefox.

2 Login
Enter the “Email/User name and Password” to log in to the platform. If you forget your login password, you
can click the “Forget Password” button to proceed.

3 Dashboard
After successfully login, users can view dashboard.
On the map, we can see devices status and geographic location. If devices’ icon in red, it means offline,not
connected to the device; if in green, means connected to the internet and here are some statistics to show how
many active/inactive devices, how many are under activation. and devices online/offline statistics.
Add more charts & graphs to show as below.

4 Partner Management
Classifying user’s company into different levels：Partner–Customer–Merchant–Store and illustrate all

devices under the particular level. Classify each account for each Partner, Partner has its own Customer and
Merchant, STORM is able to create all the different level account for Partners. A classification of the account can
only see its lower level account’s information, not include the same level.
4.1 Add new Partner


4.1.1 Add customer
4.1.1.1 Add new merchant



5 Device Management
5.1 Device
Device information summary (refer to Device Parameters compulsory confirmation for more information),
state synchronization control, Device Settings.
Here are a list of devices. The icon in red color means the device is offline as mentioned above; green means
online; whereas gray not activated.
5.1.1 Add a device
For public cloud only Feitian support team will help to add devices.
For public cloud only Feitian support team will help to add firmware.
When adding device, the following are needed, in which “SN and Model Version” are required fields.


When device not activated, user can not use STORM to manage devices, unless activate by turning on the
“Activate” button.
If the device is tampered, you can double-click the yellow area”0007”(for example) to detamper, which need
the Partner authorize and email verification to detamper.



As mentioned above, also can choose “Edit, Delete, Settings,Refresh Device,Remote Control,Timeline and
Disable Device”
5.1.2 App control
Select one device, click “Settings” button above. Then shows the “Device Settings”.

5.1.3 Device batch operate
To import a lot of devices for a particular partner, user can also set Partner/Customer/Merchant/Store,
Manufacture and group for these devices importing.
Manufacturer Import: To import multiple Manufacturers and its model, along with model version.
Partner Import: To import multiple Partner information.
Customer Import: To import multiple Customer information under specific Partner.



5.2 UI
5.2.1 Wallpaper
Add UI setting version

5.2.2 Boot picture
5.2.3 Boot animation
5.3 System params
Push key to terminal

5.4 Transaction param
To set or reset the transaction parameters of a device. For payment actions.

5.4.1 Add transaction param version
Ability to add or manage transaction versions

5.4.2 Edit transaction param version
We can wake up the application from this activity and give those parameters to this application

If uninstalled, the agent will check if installed and active, if not active,wake up the device before giving those
parameters.
5.5 Terminal profiles
Terminal Profile will be processed automatically while device connect to Internet after activation.

5.6 Geo fencing
Limit devices’ moving range in a planed area. User is able to set the action if out of the Fence.
5.6.1 Create a new Geo-Fence




5.7 Log capture
Capture the log information of device according to different log types”AP and SP”, then device sends back the
log file to STORM and STORM will show on the web side. Also, user is able to download the log file by .txt type.
5.8 Manufacture
Users are able to add manufacturer multilevel information,model version.etc. Meanwhile, user is able to read,
modify or delete model information depending on different user role permission.

Manufactures’ Model Version, management the manufacturer and multi-vendors’ (generally merchandise
store ) model version.

5.9 Group
Manage the lists of the devices inside the group. To separate devices into small groups, convenient for users
to do devices management. Now we can manipulate multiple devices from one group to another group;

Drag devices from available list to selected list to add into group as follows.

6 Firmware Management
For the Android system update or bug fix. When pushing a firmware to a device, it directly updates the
corresponding AP or SP.
Users can push firmware or update devices by click “push”button, and choose update strategy to determine
whether update now or in a scheduled period time.
Besides, can manage(add) firmware versions and choose which version to update.


7 App Management
7.1 Application
Applications can push the firmware to a group of device or one device.users can not directly see the changes,
app will be present on the screen.

Besides, users can also add push APP or update APP version by pushing patch file etc.

7.2 Application certificates
All the application should be signed by STORM so that can be installed to Feitian devices and used by users,
we need to guarantee the safety of the app devices are using;



8 Push Management
8.1 Push report
To show the status of each push event, success or failed.
8.2 Push scheduler
To make a plan for different actions with time sequence to grouped devices.

8.3 Message
STORM manager is able to create and push messages to device, so that device holders can receive emergency
messages from manager.


8.4 Advertisement
By using materials from file of the Partner, admin or manager can set advertisement for different Partners at
screensaver position.

8.5 File
File management: users are able to upload files,such as advertisement, and push to devices.

8.6 TLS certificate
Certification management



9 Key Management
9.1 key capture
Many payment applications need keys followed with cryptography. Catch the key according to different
Partners, and STORM will generate different types of key: TMK, ZMK and so on.
Input Key Value 1 + KCV1 and Check
1- if the Check is done Successfully proceed to input Key Value 2 + KCV 2
2- if it’s Failed you can’t proceed to the second Key Value + KCV
For Now, STORM supports MK/SK system at Batch Import, Due to HSM limit restriction, not support DUKPT
system(IPEK).

9.2 key capture report
9.3 key injection
To push the key that just caught from HSM into device for security purpose.


10 Settings
10.1 Notice mgmt

11 User Management
11.1 User
User list: Display all the account information that has been created, and can activate account, edit info and
refresh status.
11.1.1 Add user
Each account has its own role to identify the level of system authority, using the user's email as a unique
identifier. Able to set random password or initial password for users.Partner/Customer/Merchant are used to
identify different user levels.

11.2 Roles permissions
11.2.1 Add new Role
Role name should follow naming rules, please refer to STORM system account rating system.

9.2.1 Assign permission to role: Each module has “Read, Write, Delete,Push,Edit TID and Disable” authority
functions, the holder can assign authority to a role according to the role level. While ticked, is equal to the
corresponding read, write, delete authority given to this module.
11.2.2 Edit role
Roles permissions


12 Audit & Report
12.1 Fixed report
Report Management is going to generate different types of Report for users, including Excel and PDF format
according to different Modules.
12.2 Dynamic report

12.3 Audit logs
All logs here can be be exported to Json file.

12.4 Tickets
On device side, open SmartPay
STORM operator side:

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Dec 24, 2023

Feitian Technology Co., Ltd

5 Device Management .......................................................................................................................................12

Copyright © Feitian Technology Co., Ltd 1

11.1 User ...............................................................................................................................................................54

12 Audit & Report ..............................................................................................................................................58

Copyright © Feitian Technology Co., Ltd 2

Copyright © Feitian Technology Co., Ltd 3

Copyright © Feitian Technology Co., Ltd 4

Copyright © Feitian Technology Co., Ltd 5

After successfully login, users can view dashboard.

Add more charts & graphs to show as below.

Copyright © Feitian Technology Co., Ltd 6

Classifying user’s company into different levels：Partner–Customer–Merchant–Store and illustrate all

4.1 Add new Partner

Copyright © Feitian Technology Co., Ltd 7

Copyright © Feitian Technology Co., Ltd 8

4.1.1 Add customer

4.1.1.1 Add new merchant

Copyright © Feitian Technology Co., Ltd 9

Copyright © Feitian Technology Co., Ltd 10

Copyright © Feitian Technology Co., Ltd 11

5.1.1 Add a device

Copyright © Feitian Technology Co., Ltd 12

Copyright © Feitian Technology Co., Ltd 13

Copyright © Feitian Technology Co., Ltd 14

Copyright © Feitian Technology Co., Ltd 15

Copyright © Feitian Technology Co., Ltd 16

5.1.2 App control

Copyright © Feitian Technology Co., Ltd 17

5.1.3 Device batch operate

Partner Import: To import multiple Partner information.

Customer Import: To import multiple Customer information under specific Partner.

Copyright © Feitian Technology Co., Ltd 18

Copyright © Feitian Technology Co., Ltd 19

Copyright © Feitian Technology Co., Ltd 20

Add UI setting version

Copyright © Feitian Technology Co., Ltd 21

5.2.2 Boot picture

5.2.3 Boot animation

5.3 System params

Push key to terminal

Copyright © Feitian Technology Co., Ltd 22

5.4 Transaction param

To set or reset the transaction parameters of a device. For payment actions.

Copyright © Feitian Technology Co., Ltd 23

5.4.1 Add transaction param version

Ability to add or manage transaction versions

Copyright © Feitian Technology Co., Ltd 24

5.4.2 Edit transaction param version

Copyright © Feitian Technology Co., Ltd 25

5.5 Terminal profiles

Copyright © Feitian Technology Co., Ltd 26

5.6 Geo fencing

5.6.1 Create a new Geo-Fence

Copyright © Feitian Technology Co., Ltd 27

Copyright © Feitian Technology Co., Ltd 28

Copyright © Feitian Technology Co., Ltd 29

Copyright © Feitian Technology Co., Ltd 30

5.7 Log capture

Copyright © Feitian Technology Co., Ltd 31