Professional Documents
Culture Documents
Understanding Empathy: Empathy is the ability to understand and share the feelings of others. It
goes beyond sympathy, which involves feeling compassion for someone else's suffering, to truly
stepping into another person's shoes and experiencing their emotions as if they were our own.
Empathy requires openness, curiosity, and a willingness to listen deeply to others' experiences.
Practical Strategies for Cultivating Empathy: Cultivating empathy requires intentional effort and
practice. One practical strategy is active listening, where we focus our attention fully on the
speaker, without interrupting or passing judgment. Empathetic listening involves not only
hearing the words spoken but also tuning into the speaker's emotions and underlying needs.