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Establishing a portfolio of Strategic business units: Once business mission is defined, the strategist then
needs to identify various businesses the firm must compete in. Each such independent business working
under the corporate umbrella is known as Strategic Business Unit (SBU). For example: ITC is a prominent
tobacco giant which has the following business units:
Group of hotels
Agro
Info-tech
ITC greeting
Mathbox manufacturing
Each of these businesses have their own set of objectives and hence have their own strategy to succeed
in their respective strategic markets. Any SBU has under mentioned three basic characteristics:
Each SBU has its own management structure for taking care of strategic planning and financial
performance
BCG’s matrix, commonly known as growth-share matrix is a portfolio analysis tool that involves a
corporate’s different SBUs are represented in the form of a matrix as per the market growth (on y axis)
and their relative market share (on x axis) of each SBU against its largest competitors.
a) Stars are those businesses which are characterized by high growth rate of the market they are
performing in and high relative market share.
Strategy to be followed: Build: Overlook short-term earnings for long term gains and invest for the
future.
b) Question marks are those businesses which are operating in high growth markets but have low
relative market share.
Strategy to be followed: Build or Divest: question marks can be future stars. Question marks with
higher potential must be build. If in spite of repeated attempts to revamp, question marks don’t
perform, it might become a dog and hence must be divested.
c) Cash cows are those mature businesses that are operating in markets with slow growth but have
high relative market share.
Strategy to be followed: Milk the cow to gain maximum out of a mature business and invest a
little back for the business might meet a decline after maturity.
d) Dogs are those businesses that are working in a very low growth markets and have the least
relative market share
Strategy to be followed: Divest: Get rid of such businesses and dives4t them.
The horizontal axis of the BCG Matrix represents the amount of market share
of a product and its strength in the particular market. By using relative market
share, it helps measure a company’s competitiveness.
The vertical axis of the BCG Matrix represents the growth rate of a product
and its potential to grow in a particular market.
1. Question marks: Products with high market growth but a low market
share.
2. Stars: Products with high market growth and a high market share.
3. Dogs: Products with low market growth and a low market share.
4. Cash cows: Products with low market growth but a high market share.
The assumption in the matrix is that an increase in relative market share will
result in increased cash flow. A firm benefits from utilizing economies of
scale and gains a cost advantage relative to competitors. The market growth
rate varies from industry to industry but usually shows a cut-off point of 10% –
growth rates higher than 10% are considered high, while growth rates lower
than 10% are considered low.
In the best-case scenario, a firm would ideally want to turn question marks
into stars (as indicated by A). If question marks do not succeed in becoming a
market leader, they end up becoming dogs when market growth declines.
Products in the dogs quadrant are in a market that is growing slowly and
where the product(s) have a low market share. Products in the dogs quadrant
are typically able to sustain themselves and provide cash flows, but the
products will never reach the stars quadrant. Firms typically phase out
products in the dogs quadrant (as indicated by B) unless the products are
complementary to existing products or are used for a competitive purpose.
Products in the star quadrant are in a market that is growing quickly and one
where the product(s) have a high market share. Products in the stars quadrant
are market-leading products and require significant investment to retain their
market position, boost growth, and maintain a competitive advantage.
Stars consume a significant amount of cash but also generate large cash flows.
As the market matures and the products remain successful, stars will migrate
to become cash cows. Stars are a company’s prized possession and are top-of-
mind in a firm’s product portfolio.
The BCG Matrix: Cash Cows
Products in the cash cows quadrant are in a market that is growing slowly and
where the product(s) have a high market share. Products in the cash cows
quadrant are thought of as products that are leaders in the marketplace. The
products already have a significant amount of investments in them and do not
require significant further investments to maintain their position.
Cash flows generated by cash cows are high and are generally used to finance
stars and question marks. Products in the cash cows quadrant are “milked”
and firms invest as little cash as possible while reaping the profits generated
from the products.
The BCG Matrix, also known as the Boston Consulting Group Matrix, is a strategic tool used to
analyze the position of a company’s business units or products in the market. It categorizes the
business units into four quadrants: STARS, QUESTION MARKS, CASH COWS, and DOGS, based on
their relative market share and market growth.
By using the BCG Matrix, we can gain insights into which business units are performing well and
have the potential for future growth, and which ones may require further investment or
divestment.
The BCG matrix considers two variables i.e. relative market share and
market growth rate. It also considers two assumptions. First assumption
is that an increase in relative market share of a company will result in an
increase in the generation of its cash. The second assumption is that a
growing market requires substantial investment to increase capacity
which results in the consumption of its cash. These assumptions imply
that just high market growth or high market share does not give an
overall picture of a business unit.
Stars are those businesses or products that have high market shares and high
market growth. As they have a high market growth, they need heavy
investment as well. Eventually, their growth will slow down and they may turn
into cash cows. For example, many would argue that iPhone is a start product
for Apple.
Cash Cows
Cash cows are those products that have a low market growth; however, they
have high a market share. These are mature and successful businesses which
require a limited amount of investment. For example, many would argue that
iPod is a cash cow for Apple as the product has a high market share and
certainly, a low market growth.
Question marks
Question marks are also called problem children. These are the businesses or
products which have a low market share but a high market growth. For
example, many would argue that Apple TV is a question mark as it makes a bit
of money; however, it has a high growth potential.
Dogs
Dogs are those businesses or products which have a low market share and a
low market growth. Apple Pippin was launched in Japan in 1995 and in the
USA in 1996. However, the product flopped extremely miserably. Apple Pippin
is an example of dogs.
DEVELOPING GROWTH STRATEGIES
Each box of the Matrix corresponds to a specific growth strategy. They are:
Consider a consumer packaged goods business that sells into grocery chains.
Management may seek greater penetration by amending pricing for a large
chain in order to secure incremental shelf space not just for packaged food
products but also for several lines of its pet food products, too.
Market Development
A market development strategy is the next least risky because it does not
require significant investment in R&D or product development. Rather, it
allows a management team to leverage existing products and take them to a
different market. Approaches include:
Product Development
A business that firmly has the ears of a particular market or target audience
may look to expand its share of wallet from that customer base. Think of it as
a play on brand loyalty, which may be achieved in a variety of ways, including:
An example might be a beauty brand that produces and sells hair care
products that are popular among women aged 28-35. In an effort to capitalize
on the brand’s popularity and loyalty with this demographic, they invest
heavily in the production of a new line of hair care products, hoping that the
existing target market will adopt it.
Diversification
2. Unrelated Diversification – Where it’s unlikely that any real synergies will
be realized between the existing business and the new product/market.
This is all about selling more of your current product or service to a different or
expanded group of people. In other words, you will focus on finding new market
segments to sell your product to.
These new customer segments will have the same needs as your existing customers,
but perhaps aren't aware that your product could help them.
Some examples of market development strategies that would fit into this part of the
matrix would be:
Coconut Water had been on sale in health stores for decades. More recently, several
large manufacturers decided to change how they marketed the product.
They enlisted sports stars and celebrities, positioning Coconut Water as the healthy
alternative to sports drinks such as Gatorade. A year later, Coconut Water had snagged
nearly 6% of the global juice market.
Market penetration strategy is focused on selling your current product to the same
people but in larger quantities.
Here are some possible examples of how you can approach it:
You may be more aggressive with your marketing but in the same customer segment
You may also offer incentives for people to buy more of your product in exchange for a
discount
Change pricing strategy: Lower or increase the price of your product
Identify a business partnership that can help you grow your market share
Have you ever wondered how and why Coca-Cola is associated with Christmas? The
answer is that they decided to implement an aggressive strategy of market penetration.
They invested heavily in marketing to create a positive association between the two.
The target of the marketing effort was existing customers who already loved Coke, and
already loved Christmas.
By linking the two, Coca-Cola created a 13% revenue increase linked directly to
Christmas sales.
3. Product Development Strategy
This strategy is all about developing new products and selling them to your existing
customer base. For example, makers of sports shoes have aggressively developed
products such as sports clothing to sell to the same group of people who were originally
just buying shoes.
McDonald's seems to have done a pretty good job of weathering the changes in
consumer taste over the years. They've done this by supplementing their mainstream
fast-food products with new additions.
The strategy was to appease customers who've grown tired of high-fat junk food (but
love the convenience/low cost that McDonald's offers). A great example is the McSalad,
a completely different product from burgers and fries.
4. Diversification Strategy
Diversification is the riskiest of all 4 growth strategies. This quadrant involves selling
new products to new markets.
The risk lies in your lack of familiarity with either the product or the market. In spite of
this, diversifying can often result in substantial gains.
Related diversification: It happens when the company moves into a new market that
has similarities with the company’s existing market.
Unrelated diversification: It happens when the company moves into a new market that
has little to no similarities with the company’s existing market.
Long ago, Apple was a brand that only appealed to serious graphic designers and a
certain type of tech geek. Then came the iPod (and eventually the iPhone).
These products were actually very different from anything that had come before (from
Apple or anyone else). They were designed from day 1 to appeal to a totally different
customer base than had previously been buying Apple products.
As both products share similar manufacturing processes, Apple could share resources
across both product groups.
This is probably the single best-executed example of a new product + new customer the
world has seen.
BCG, also known as a product portfolio matrix, helps business prioritize their resource
allocation based on two dimensions: market growth and relative market share. BCG
Matrix focuses on the product, while Ansoff Matrix also takes into account the market.
Both have their own pros and cons, but used together can provide great support in the
strategic planning process.
Products:
Which products do you currently offer, and which new products would you like to
offer in the future?
The market:
Which markets do you currently serve, and which markets would you like to serve in
the future?
MARKET PENETRATION
MARKET DEVELOPMENT
PRODUCT DEVELOPMENT
DIVERSIFICATION
O HORIZONTAL DIVERSIFICATION
O VERTICAL DIVERSIFICATION
O CONCENTRIC DIVERSIFICATION
Concentric diversification involves the development of a new line of products
or services with technical and/or commercial similarities to an existing range
of products. This type of diversification is often used by small producers of
consumer goods, e.g. a bakery starts producing pastries or dough products.
O CONGLOMERATE DIVERSIFICATION
CONCLUSION
Based on the strategies used and its ambitions, a company can choose one of these four
strategies. This choice especially depends on the approach of a company's product/market
and the latter's taste for risk.