Patient Rights and Responsibilities

Right to benefit from services

Every individual who applies to health institutions has the right to benefit from diagnostic,
treatment, and rehabilitation facilities at the highest level. Patient has the right to choose his
doctor, choose the health institution or change it at any stage of the treatment.

A patient may request that his or her procedures continue in another organization while he or
she is undergoing diagnosis or treatment at a center that our organization or organization has
an agreement with.
Right to Information and Consent
Through our initiatives and patients themselves or their legal representatives or the potential
risk of each initiative proposed medical benefits, the alternatives of the initiatives proposed
treatment is being done and will move on to include the result of the process are entitled to a
method and full information about their health can understand that language.

Apart from medical and legal obligations, our patients have the right to decide on the
treatment to be applied after being informed about the risk of serious side effects related to
their disease, the risk of death, problems related to recovery, the chance of success, etc. If our
patient uses this right, he is considered to have given his consent to the procedures to be
performed.

Our patients have the right to receive information about the correct assessment and treatment
of pain.

Our patients and their families have the right to receive information on how to choose to
donate organs and other tissues.

Being informed about how our patients can participate in clinical trials and experiments
conducted at the hospital, and how our patients who have agreed to participate will also be
protected

they and their families have the right to receive information about it.

Our patients can review and receive a copy of the medical records containing information
about their health status directly or through their proxy or legal representative. These records
can be viewed only by those who are directly related to the treatment of the patient. In
accordance with the provisions of the relevant legislation and the nature of the disease, the
patient may request that he or her family or relatives not be informed about his or her health
status, except as required by the measures to be taken by the competent authorities.
The Right to Recognize, Select and Change Personnel
Our patients have the right to know, choose and change the identities, duties and titles of the
physicians, nurses and other medical personnel responsible for their treatment.
When the rights to select personnel, change the physician and request a consultation are
exercised, the difference in wages determined by the legislation is covered by the patient
exercising these rights.
The Right to Choose and Change the Board
Our patients have the right to choose and change the medical institution and organization,
provided that the procedures and conditions provided for by the legislation of the course are
complied with.

The patient may change the medical institution provided that it complies with the referral
system established by the legislation. However, it is essential that the patient is informed by
his physician about whether changing the institution will cause life-threatening and whether
his illness will worsen, and that it is not medically objectionable to change the health
institution in terms of life-threatening. Except in emergency cases, those who are affiliated
with any social security organization and do not comply with the referral chain provided for
by the legislation will cover the Dec difference themselves.
The Right to Refuse and Stop Treatment
The patient has the right to refuse or request to stop the treatment that is planned or being
applied to him, except in cases that are mandatory by law and the responsibility for the
negative consequences that may arise belongs to the patient.

A written document stating that the possible consequences that will occur if the patient
refuses treatment are explained by his doctor and understood. If the patient refuses the
treatment with a certificate, he will be dismissed from our institution. A patient who has
previously refused treatment has the right to receive the necessary medical care and treatment
if he applies again.
Right to Privacy
Our patients have the right to receive services in an environment suitable for privacy during
the entire treatment process.

The health status, medical condition and all personal information of all individuals admitted
to our hospital are protected in such a way that they remain confidential even after their death.
Such patient information may be disclosed with the express permission of the patient or at the
express request of the court.
The Right to Be Respected
The patient has the right to be examined, diagnosed and treated in a respectful, kind,
compassionate and friendly environment by protecting his individual reputation at all times
and under all circumstances.
The Right to Request a Consultation (Second Opinion)
Our patients have the right to call a consultant physician about their diagnosis and treatment.

The attending physician recommends his treatment, but the patient’s first physician approves
the procedure.
The Right to Fulfill Religious Obligations
Our patients have the right to freely perform their religious duties without regard to religious
differences and as long as they do not interfere with treatment. To the extent possible, the
patient has the right to bring a clergyman to Jul and pray according to the patient’s religious
needs, at the patient’s own request or for the patient in a state of agony, the patient’s legally
authorized representative.
The Right to Security
Everyone has the right to expect and want to be safe in a medical institution.

The necessary measures are taken by our hospital to protect and ensure the safety of the lives
and property of patients, visitors and relatives such as a companion.

Paid October, our patients have the right to request additional protection, provided that they
pay the cost, except for the security provided by our hospital, if necessary.

Appropriate protection measures have been taken in our hospital for children, disabled people
and the elderly (alone, in need of care, unaccompanied).
The Right to have Chaperones and Visitors
Our patients have the right to receive visitors and have a companion in accordance with the
procedures and principles established by our hospital.
The Right to Submit Complaints / Opinions and Suggestions
The patient has the right to be informed about the outcome by initiating, reviewing and
concluding the complaint mechanism, taking into account his complaints.

According to the law No. 6023, our patients have the right to report their complaints about
patient rights primarily to the Patient Rights Unit, administrative authority or the Ethics
Committee of our hospital related to the issue, provided that the right to apply to the relevant
professional organizations and courts is reserved.

The patient has the right to apply to the highest administrative supervisor of the place where
the medical institution is located, if there is no solution by the relevant administrative
authorities or the ethics committees, or if he does not accept the solution in relation to his
complaint. The patient also has the right to apply to the judiciary for his legal rights.
Health Organization Rules and Practices
Our patients have the right to learn about the hospital rules and practices that will be applied
to them. The patient has the right to request correction of data on the disease and treatment
process that do not correspond to the original in the medical records.
Examination and Treatment Costs
Our patients have the right to find out the cost of treatment services before treatment, and then
request and receive a clear and detailed invoice of the costs they pay in exchange for the
service they receive.

Patient Responsibilities
Export Information
Physicians and nurses in charge of providing medical services to the patient complaints
available to him, previous diseases, and these diseases are not admitted admitted to the
hospital during treatment, medications, and must provide complete and accurate information
about health.

The patient should inform the attending physician about the unexpected changes that have
occurred in his condition during and after treatment.
Following The Recommendations
Our patient is also obliged to comply with the treatment plan recommended by the physician
responsible for his treatment and accept the fulfillment of the care plan of the relevant medical
personnel in accordance with the instructions of the physician.
Refusal of Planned Treatment
Our patient is responsible for the consequences of refusing the treatment planned by his
doctor.
Examination and Treatment Expenses
The patient should inform the medical institution at the application stage how and from which
institution or organization the medical expenses will be covered. He is obliged to pay the
amount that he must pay for the applications made for the reason of treatment within the
period determined by the institution.

Treatment expenses, state, state economic enterprises, banks, health insurance, Social Security
and pension fund by third parties, such as private and corporate is met and paid the fees to be
incurred, stating that it would be deserved sleep, indicating the class and the person’s relevant
institutions are connected to the health institutions should provide written or apartments or by
referral.

In cases that require urgent intervention and treatment, the patient or his legally authorized
representative must bring the letter that he will receive from the patient’s institution later.

Those who have the right to free treatment should confirm these rights with documents.
Health Organization Rules and Practices
Our patients are responsible for complying with the rules and practices of our healthcare
organization.
Showing Respect
Our patients are responsible for acting in accordance with the precautions and rules that the
hospital will take in case of uncomfortable situations such as noise, visitors, smoke that
endanger patients and their relatives who are in the health facility.
Infection Control
The patient and our relatives are responsible for being sensitive about all the measures
recommended to them to prevent the spread of infectious diseases.
Pay Responsibility
Our patients are responsible for paying the examination and treatment costs. Patients and
relatives who intentionally damage equipment and consumables have a responsibility to pay
for it.
Patient Visitor
It is the responsibility of our patients to accept as few visitors as possible at the same time, not
to bring food and drinks, not to use items belonging to other patients, and to comply with
hospital visiting hours. Due to the clinical condition of our patients, when it is necessary to
apply a visit ban, it should be followed, not insisted on a visit. Visits to some special
treatment areas, such as Intensive Care units