CP40 Controller

INSTALLATION MANUAL

October 2015
Table of Contents
Introduction .............................................................................................................................. 5

Specifications........................................................................................................................... 6

CP40 Controller Layout ........................................................................................................... 8

Important Installation Notes .................................................................................................... 9

New Panel Installation Instructions .......................................................................................10

 Power up the Panel .......................................................................................................10
 Set the Panel Address ...................................................................................................10
 Clear the Panel Memory ................................................................................................11

Onboard LEDs .........................................................................................................................12

 Communication LEDs ....................................................................................................12
 Firmware Status LEDs...................................................................................................12
 Reader Status LEDs ......................................................................................................12
 Options DIP Switch (S2) ................................................................................................13
 Baud Rate DIP Switch (S3) ...........................................................................................14
 Reader Type DIP Switch (S5)........................................................................................14

Communications Wiring .........................................................................................................15

 Using a CLAUSB (RS-485)............................................................................................15
 Using a CANLAN (RS-485) ...........................................................................................16
 Using AIR-485 (RS-485) ................................................................................................17

Lock Output Relay Wiring ......................................................................................................19

 Electric Strikes up to 250MA (Internal Power Supply) ....................................................20
 Electric Strikes > 250MA (External Power Supply) ........................................................20
 12 VDC Magnetic Locks UP TO 250MA (Internal Power Supply) ..................................21
 12 VDC Magnetic Locks > 250Ma (External Power Supply) ..........................................22
AC Magnetic Locks (External Power Supply) ........................................................................23
 Door Contacts ...............................................................................................................24
 Exit Buttons ...................................................................................................................24

Tamper/Forced, Door-Held-Open and Alarm-Shunt Outputs ...............................................25

 Tamper/Forced Entry Output (Shared outputs) ..............................................................25
 Door Held Open Output .................................................................................................26
 Alarm Shunt Output .......................................................................................................26
 Input Point Wiring (supervised) ......................................................................................28

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  Input Point Wiring (nonsupervised) ................................................................................29
 Output Point Wiring .......................................................................................................29

Fire Release and Fire Reset Inputs ........................................................................................30

 Fire Alarm Release Input ...............................................................................................30
 Fire Alarm Reset Input ...................................................................................................30

Communication Fail Output ...................................................................................................31

SIOPT-16 Input/Output Board ................................................................................................32

 Layout ...........................................................................................................................32
 Installing the SIOPT-16 Input/Output Board ...................................................................33
 Input and Output Point Wiring ........................................................................................34
 SIOPT-16 Board Fire-Alarm Release ............................................................................35
 Elevator ControL Using the SIOPT-16 Input/Output Board ............................................36

Elevator Interface Board .........................................................................................................37

Troubleshooting......................................................................................................................39
 Communication Problems..............................................................................................39
 Reader Problems ..........................................................................................................40
 Input/Output Board Problems ........................................................................................41
 Other Problems .............................................................................................................41

Appendix I ...............................................................................................................................42
 RS-422 CLAUSB Wiring ................................................................................................42
 Magstripe Reader Connection .......................................................................................43

 Copyright 2008 - 2015 Cansec Systems Ltd.

All rights reserved.

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 Introduction
Maestro's CP40 control panel is the ultimate in reliable, cost-effective, and
comprehensive access management for up to 65,000 users. Each CP40
supports two readers, including the CanProx One Proximity Reader as well
as many other popular readers. CP40 control panels support either industry-
standard 26-bit Wiegand or Cansec's proprietary 37-bit Wiegand. Each board
supports two on-board inputs (supervised or nonsupervised), and two on-
board outputs.

For projects that require additional supervised point monitoring capacity, the
optional SIOPT-16 module can be added onto the CP40 at anytime to
provide 16 points, which can be individually configured as supervised inputs
or as outputs for facility monitoring and elevator control.

Key Features

 Supports 65,000 users

 Supports 2 readers
 Supports 26-bit or 37-bit Wiegand
 Two onboard inputs and outputs
 Up to 16 optional inputs and outputs
 Supplies 12VDC power to DC Locks
250mA or less
 Provides onboard relays
for external lock power control

NOTE: Tech Support will only be provided where product installation guidelines
have been followed.

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Specifications
Power Requirements
 CP40 Controller: ............................................ 16 VAC, 40 VA, 60 Hz
.............................................................. or a 12 VDC/2A power supply

Current Draw
 CP40
no readers/electric strikes .............................................................580 mA
with SIOPT-16 board or elevator interface board ............................900 mA

 Locking Devices (electric strikes)/per 1 lock ................... 250-300 maA

Temperature Range
 Operating .......................................................................... 0˚C to 70˚C
 Storage ........................................................................... - 40˚C to 70˚C

Relative Humidity
 Operating .......................................................................... 20% to 80%

Fuses
 Main AC ........................................................................................... 3 A
 Locks ................................................................................................ 1 A
 Readers ......................................................................................... 0.75 A
 Aux. 5 Volt ..................................................................................... 0.5 A
 Battery .............................................................................................. 3 A

Output Relays
 Lock (2 per panel) ............................................... SPDT 8 A @ 30 VDC
 Communication Fail .......................................... SPDT 2 A @ 30 VDC
 Alarm Shunt ....................................................... SPDT 2 A @ 30 VDC
 Door Held Open ................................................ SPDT 2 A @ 30 VDC
 Forced Entry (2 each per panel) ........................ SPDT 2 A @ 30 VDC
 I/O Board (outputs) ........................................... SPDT 2 A @ 30 VDC

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Inputs

 Door Contact (2 per panel) ............... requires normally closed contact

 Exit Button (2 per panel)………………..requires normally open contact

...............................................................................................................

Communications and Reader Cable

 RS-485 Cable ...................... 22 AWG, stranded/shielded, twisted pair

............................................................609 m [2000 ft] max total length
................................................................... Belden 88761 or equivalent

NOTE: Up to 16 controllers may be connected on an RS-485 bus.

 Wiegand Readers .................... 6 conductor (twisted pair not required)

.......................................................................... 22 AWG, overall shield
..................................................................... 152 m [500 ft] max. length
NOTE: consult reader specifications as 12-gauge wire may be required
for power.

Dimensions & Weight

 CP40 Enclosure: .................... [33.3 cm (w) x 49.2 cm (h) x 9.2 cm (d)]

.................................................. [13 1/8”(w) x 19 3/8”(h) x 3 5/8”(d)]

 Weight .......................................................................... 8.4 kg [18.5 lbs]

IMPORTANT: In some jurisdictions, the use of a UL approved power

supply and connection to the fire alarm system for emergency release may
be required. Installers should contact the local authority having
jurisdiction to verify the specific requirements. Also, a building permit
may be required in some jurisdictions for the installation of magnetic
locks.

*Specifications subject to change without notice.

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CP40 Controller Layout

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Important Installation Notes
1. Any changes made to the settings (addressing, dip switches, etc.)
will take place only after the panel is RESET or power off and on.

2. Each controller must have a unique address.

3. Before connecting ANY wires (readers, communication, locks)

the lithium battery has to be Enabled and the panel has to be cleared.
See instructions below.

CA-PS123A Specifications Notice:

 When using a pluggable 16 VAC standard 40 VA transformer:

Maximum Continuous Current (no battery attached): 2 amps for 12 VDC on
the Output.

Maximum Continuous Current (battery attached): 1.5 amps for 12 VDC on

the Output (battery will be charging when needed).

 Using a wire in 16 VAC standard 75 VA transformer:

Maximum Continuous Current (no battery attached): 2.5 amps for 12 VDC
on the Output.

Maximum Continuous Current (battery attached): 2.0 amps for 12 VDC on

the Output (battery will be charging when needed).

 Surge currents need to be taken into account. High current devices like
electric strikes and magnetic locks have surge currents which are usually
double the running current.
 The CA-PS123A’s DC output is fused at 2.5 amps.
 An electrician is not required for installation of this supply.

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New Panel Installation Instructions
POWER UP THE PANEL

OR

AC Input DC Input
16 V. Max 13.8 V. Max
NOTE: If battery is attached to on board charger (battery wires), the 16V
AC input will charge it, the 13.8V DC will not.

SET THE PANEL ADDRESS

Set the panel address by rotating the address
dial clockwise to the desired address from 1 to 16.
(A=10, B=11, C=12, D=13, E=14, F=15, 0=16)
Controller
Address = 1

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CLEAR THE PANEL MEMORY
1. On the Options DIP Switch (S2),
push switch 5 to the right (ON)
2. Press and Release the Reset button
3. Wait 15 seconds until LED 3 starts flashing quickly DIP Switch 5
4. Push switch 5 back to the left (OFF)
5. Press and release the Reset button
6. Panel is now cleared to virgin state and
ready for operation
Reset Button

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Onboard LEDs
CP40 panels are equipped with a number of LEDs that indicate various
processes.

COMMUNICATION LEDS
These bi-colored LEDS will flash between RED and GREEN when
communications are active with the host PC.
RED indicates that the panel is receiving.
GREEN indicates the panel is transmitting.

LED 2 (CH2)
This is the main Maestro software communication indicator. LED2 indicates
communications on Channel 2 which is used on all configurations including
RS-485. (Except the configurations listed below)

LED 1 (CH1)
LED 1 indicates communications on Channel
1. This port is only used for
 Daisy-chain communications
 Elevator interface boards
 Cansec AKP-series keypads

FIRMWARE STATUS LEDS

LED 3 flashes every second to indicate proper operation
of the CP40 board.

READER STATUS LEDS

LED 8 and LED 18 indicate reader status. Normally,
both LEDs are solid RED. When a credential is
presented to the reader, the LED flashes GREEN
LED 8 LED 18 once to indicate that the credential has been read.
Reader A Reader B

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Onboard DIP Switches
There are 3 on-board DIP Switch sets:
1. Options (S2)
2. Baud Rate (S3)
3. Reader Type (S5)

DIP Switch Position (Panel is oriented with AC/DC connectors at the bottom)
 ON – right side
 OFF – left side

OPTIONS DIP SWITCH (S2)

The Options DIP Switch (S2) is used to set a proper CP40
configuration.

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BAUD RATE DIP SWITCH (S3)
The Baud Rate DIP switch (S3) is used to set communication baud
rate. NOTE: Default is 9600 baud. Do not change this default rate.

READER TYPE DIP SWITCH (S5)

The Reader Type DIP Switch (S5) is used to specify the reader
type(s), exit button use, and the Wiegand data format.

* See Appendix for Magstripe Reader Jumper settings diagram.

NOTE: If switch #2 or #5 is off (exit button disabled) then there is no forced

entry alarm for that door/reader.

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Communications Wiring
USING A CLAUSB (RS-485)
Read the CLAUSB Installation Manual for instructions on how to install the
CLAUSB software drivers.

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USING A CANLAN (RS-485)
Read the CanLan Installation Manual for instructions on how to configure the
CanLan software.

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USING AIR-485 (RS-485)
Read the Air-485 Installation Manual for instructions on how to configure
the Air-485

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Wiegand-Compatible Reader Wiring
Wiring applies to all Wiegand-compatible readers with a standard 26-bit or
Cansec 37-bit format. Jumper settings for reader power are set to +12V by
default (JP24 for reader port A, and JP53 for reader port B).

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Lock Output Relay Wiring

The lock output provides either:

 Dry contact relay output (EXT jumper)
 or 12 VDC @ 250-300 mA maximum to the locking device for each
reader (INT jumper)
Note: Use jumpers INT/EXT as shown in the next diagrams.

On board relays can supply 12VDC to compatible electric strikes or

maglocks, or can be configured as dry contacts to be used to control external
power supply.

See the following figures for configuration and wiring of:

 Electric Strikes (internal DC power supply)
 Electric Strikes (external DC power supply)
 Magnetic Locks (internal DC power supply)
 Magnetic Locks (external DC power supply)
 Magnetic Locks (external AC power supply)

NOTE: Lock output relays are rated at 8 A, 30 VDC.

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ELECTRIC STRIKES UP TO 250MA (INTERNAL POWER SUPPLY)

ELECTRIC STRIKES > 250MA (EXTERNAL POWER SUPPLY)

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12 VDC MAGNETIC LOCKS UP TO 250MA (INTERNAL POWER SUPPLY)
DC power, normally closed, fail secure.

IMPORTANT: In some jurisdictions, the use of a UL approved power

supply and connection to the fire alarm system for emergency release may
be required. Installers should contact the local authority having
jurisdiction to verify the specific requirements. Also, a building permit
may be required in some jurisdictions for the installation of magnetic
locks.

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 12 VDC MAGNETIC LOCKS > 250MA (EXTERNAL POWER SUPPLY)
DC power, normally closed, fail secure.

* NOTE: A diode can cause slow release of the Maglock. It is better to use a MOV
device. Some Maglocks have build-in MOV devices, so no diode is required, check
with Maglock supplier.

IMPORTANT: In some jurisdictions, the use of a UL approved power

supply and connection to the fire alarm system for emergency release may
be required. Installers should contact the local authority having
jurisdiction to verify the specific requirements. Also, a building permit
may be required in some jurisdictions for the installation of magnetic
locks.

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AC MAGNETIC LOCKS (EXTERNAL POWER SUPPLY)
Normally closed, fail secure.

NOTE: Avoid connecting high voltage to CP40 panels. Use the following
diagram to isolate panels from high AC through an external relay. Make sure
that external relay will draw no more than 250 mA maximum.

IMPORTANT: In some jurisdictions, the use of a UL approved power

supply and connection to the fire alarm system for emergency release may
be required. Installers should contact the local authority having
jurisdiction to verify the specific requirements. Also, a building permit
may be required in some jurisdictions for the installation of magnetic
locks.

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Exit Button and Door Contact Wiring
DOOR CONTACTS
To monitor forced-entry or door-held-open
alarm conditions, connect normally closed
door contacts to the door contact inputs.

Door contact inputs must be enabled via the following jumpers:

JP 23 JP 52
Reader Port A Reader Port B
To enable door contact set a jumper to the right side of the board (right
two pins)

EXIT BUTTONS
Connect a normally open momentary switch to each exit button input.
Exit buttons must be enabled through the Reader Type DIP Switch (S5) by
turning ON switch 2 (Reader A) and switch 5 (Reader B).

NOTE: Both door contact and exit button inputs have voltage present on
the circuits. Only connect dry contact devices to these inputs. If the switch #2
or #5 is disabled then there is no forced entry alarm monitoring at the panel.

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Tamper/Forced, Door-Held-Open and Alarm-
Shunt Outputs

Each reader port on the CP40 is equipped with three relay outputs for:
 Forced Entry
 Door Held Open
 Alarm Shunt

Each relay provides a dry contact, rated for 2 A @ 30 VDC maximum.

LEDs located near each relay indicate the on/off state of those outputs.

TAMPER/FORCED ENTRY OUTPUT (SHARED OUTPUTS)

Forced Entry
If the door is forced open (door contact open) without either a valid access-
granted or exit-button event, a forced-entry alarm occurs and this output will
be activated. A message will be transmitted to host PC if the panel is online.

NOTE: If the switch #2 or #5 (at S5 dip switch block) is disabled then there
is no forced entry alarm monitoring at the panel for particular reader/door.

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Reader Tamper
A reader tamper alarm can be created if PIN 1 (D0 Wiegand) and PIN 8
(Ground) at reader ports are shorted on the board. To monitor a reader
tamper, connect normally open switch at the back of the reader which can
short out those pins, so if someone pulls the reader from the wall, the switch
will close and activate this output.

Cabinet Tamper
Panel-tamper output can also be activated if there is a cabinet-
tamper alarm input present. To enable cabinet tamper move JP7 to
the enabled position (bottom 2 pins). If Cabinet tamper is used,
both tampers on Reader “A” and Reader “B” will go on in case of
alarm. Maestro software will report Panel Tamper.

DOOR HELD OPEN OUTPUT

If a cardholder is granted access by either a card or an exit button usage and
the door is held open longer than the permitted door-held-open time
programmed from the host PC, the door-held-open alarm occurs (reader
beeps to notify users, first is a pre alert beep, followed by a solid beep) then
this output will be activated. The message is also transmitted to the host PC
if the panel is online.

ALARM SHUNT OUTPUT

This output will be activated when a user is granted access by using a card or
exit button. It can be used to bypass external alarm points.

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Onboard Input/Output Points

The CP40 board is equipped with:

 2 onboard supervised inputs
 2 onboard output control signals which can be used with external relays

These onboard inputs and outputs can be used if an SIOPT-16 input/output

board is not installed. These points will be mapped as points 1 through 4 in
the Maestro software.

NOTE: in the Maestro software you must configure points 1 and 2 as inputs,
and points 3 and 4 as outputs. Failure to do so will result in undesired
operation.

For I/O wiring, see pages 25 and 26.

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INPUT POINT WIRING (SUPERVISED)

For input point supervision, a Cansec end-of-line resistor (CA-EOLRES)

must be used:

CA-EOLRES
End-of-Line Resistor

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INPUT POINT WIRING (NONSUPERVISED)

If supervision is not required and Cansec end-of-line resistors will not be

used, you must disable supervision at the Options DIP Switch (S2) by setting
switch 2 to ON as shown below.

OUTPUT POINT WIRING

NOTES:

- Relay coil must not exceed

100mA

- Diode should be installed at

the relay

- Output signal is an “open

collector” type thus a 5V
relay can be used

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Fire Release and Fire Reset Inputs

Fire Release Fire Reset

FIRE ALARM RELEASE INPUT

This input can be used to drop the power to the locks in the event of a fire.
The internal 12 VDC supply will be cut from both locks and readers.

To enable the fire-alarm release input:

1. Connect a normally closed dry contact output from a fire alarm panel
to Fire Release connector
2. Move JP62 to the bottom 2 pins – enabled position

NOTE: By default JP62 is sitting at the top 2 pins – disabled position.

FIRE ALARM RESET INPUT

This input is used to restore power to the locks and the readers following a
fire alarm. A momentary closure must be applied to restore power.

To enable fire-alarm reset:

1. Connect a normally closed dry contact output from a fire-alarm
reset switch to Fire Reset connector
2. Move JP63 to the bottom 2 pins - enabled position

NOTE: By default JP63 is sitting at the top 2 pins – disabled position.

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Communication Fail Output
Communication fail output is a dry contact relay which will activate when
communications to the CP40 panel is lost. The main function of this output
is to provide a means of local annunciation.

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SIOPT-16 Input/Output Board
The inputs and outputs on the SIOPT-16 input/output board can be
individually configured via jumpers as either supervised inputs or dry contact
relay outputs. Supervised inputs require Cansec end-of-line resistors (CA-
EOLRES) installed at the normally closed contacts.

LAYOUT

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 INSTALLING THE SIOPT-16 INPUT/OUTPUT BOARD
1. Remove the SIOPT-16 input/output board from the anti-static bag. With the
power to the CP40 disconnected, connect the SIOPT-16 input/output board
ribbon cable and power cable.

2. Snap the supplied plastic stand-offs into the mounting holes on the CP40.
Then align the mounting holes on the SIOPT-16 input/output board and
push down to snap the board into place.

3. Enable the SIOPT-16 input/output board by moving switch 1 on the CP40's

Option Dip Switch (S2) to the ON position as shown in the picture below:

NOTE: For the changes to take effect, the CP40 panel must be reset by either
pressing the reset button or by powering up the unit.

4. Optional: If switch 2 on the CP40's Option DIP Switch (S2) is in the ON

position (pushed to the right), end-of-the-line resistors are not required for
point supervision and input points will not be supervised.

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INPUT AND OUTPUT POINT WIRING
Each point on the SIOPT-16 input/output board can be individually
configured via jumpers to be:
 an input point
 a normally open output point
 a normally closed output point

All supervised input points must use Cansec end-of-line resistors (CA-
EOLRES). If supervision is not required, it must be disabled by moving
switch 2 on the CP40's Options DIP Switch (S2) to the ON position.

In the diagram above, point 1 is configured as an input and points 2-3

are configured as outputs.

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SIOPT-16 BOARD FIRE-ALARM RELEASE
Fire release is used to drop power to the locks and readers in the event of a
fire. Fire release can be controlled through either:
 the CP40 fire release input
 the SIOPT-16 input/output board

To Enable the I/O Fire Alarm Release circuit from CP40

1. Make sure jumper JP56 is in the OFF position.

2. Make sure to short I/O Fire Alarm Release input at SIOPT board (JP5).

3. Use CP40 Fire Alarm Release inputs.

To Enable the I/O Fire Alarm Release circuit separately from CP40
1. Make sure jumper JP56 is in the ON position.

2. Connect wires from N/C fire alarm output (at the fire panel) to the fire
release input on the SIOPT input/output board (JP5).

NOTE: When the fire release input on the SIOPT-16 input/output board is
open (no wire present to short out connector) at JP5, all relays are in the fail-
safe position (OFF). This equals the condition “power off” at CP40. If JP5 is
shorted all relays are powered “ON” as the default state.

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ELEVATOR CONTROL USING THE SIOPT-16 INPUT/OUTPUT BOARD
NOTE: For elevator control of up to 16 floors, the SIOPT-16 input/output
board must be installed on top of the CP40 control panel. Special CP40
firmware required for this configuration.

To enable elevator control:

1. Connect the communication ribbon cable to the CP40

2. Connect the power cable to the CP40

3. Move switch 1 on the Options DIP Switch (S2) to the ON position

4. Press and release the CP40 reset button

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Elevator Interface Board
NOTE: An elevator interface board is required for elevator control of more
than 16 floors.

Elevator control is available for 16, 32, 48, and 64 floor configurations. One
elevator interface board is required for each elevator cab with one reader port
available for use inside the elevator. Dry contacts are provided from the
elevator interface board to interface with the elevator manufacturer's system.
It is suggested that the elevator company supplies a relay interface for the
floor control. Our interface PCB would control the “relay coils” of the
elevator company’s relay PCB.
Note#1: Place diodes at the elevator interface PCB coils.
Note#2: The CP40 requires special firmware for the above configuration.

The second reader port “B” on the CP40 may only be used as a “lobby call-
down reader”. When used by a cardholder with time and access to at least
one floor, this will activate reader “B” lock output. The lock output can then
be used to initiate a call-down to the elevator manufacturer’s system.

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Programming and transaction are not available for reader “B” on an elevator
configuration.

NOTE: The elevator interface board requires special firmware, depending on

floor configurations (16, 32, 48, and 64).

The elevator control system consists of an elevator interface board and

SIOPT-16 input/output boards.

Common setups include: (see previous image)

Floors SIOPT-16 boards
up to 16 1
up to 32 2
up to 48 3
up to 64 4

The elevator interface board is connected to the CP40 through the RS-422
(4-wire) communications port.

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Troubleshooting
COMMUNICATION PROBLEMS
Symptoms: No communication to any panels
1. Under View >Communications, check the communications statistics in
the Maestro software. Check that the POLLS count is incrementing for
each panel programmed. If the panel is not being polled, you must
program the panel into the system. (Note: only on direct COM port
communication)
2. Under Edit >System >Communications, check that the COM port being
used on the PC is assigned to the trunk in the Maestro software. When
you change or assign a COM port, you need to restart the Maestro
Software. Check other applications, since COM port might be occupied.
3. Under Commands >Communications, perform a Restore
Communications command from the Maestro software. A system
initialization message should be received from each panel.
4. If you still unable to restore communications, check the wiring from the
CLAUSB or CanLan to the first panel. Make sure that jumpers and DIP
switches on the CLAUSB are set up properly. Double-check the CanLan
setup through CanLan configuration software to make sure proper
operation mode is selected and IP setup is correct. CanLan “Poll” count
requires firmware version 7 for CanLan advanced diagnostics software.
5. Check the panel addresses. If two panels have the same address, conflicts
will occur and cause communication problems.
Symptoms: No communication to some panels
1. Double-check the RS-485 wiring and jumper settings on the panels.
2. Make sure that each panel has a unique address.
3. Make sure that the panel was programmed properly in the Maestro.
4. Double-check the power input at those panels.
5. If all attempts to restore communication fail, please contact Cansec
Technical Support.

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READER PROBLEMS
Symptoms: Does not read cards, no audible beep, no LED
1. Make sure that credentials are compatible with the reader. (e.g. HID
reader+HID card).
2. Measure the voltage input at the reader. Make sure the polarity is correct.
If voltage is not present, check the fuses on the CP40 (near reader ports).
3. If the voltage is correct, check the wiring and check that the switches on
the Reader Type DIP Switch (S5) have been correctly set for Wiegand
input or Magstripe (depending on the type of readers used).
4. If the above steps are correct, connect the reader on a short cable at the
CP40. If the reader works properly, then there could be a problem with
the cable.

Symptoms: Reader is in Tamper Alarm

1. If both readers show tamper, most likely the cabinet tamper input is open.
2. If one reader is in tamper, then check the wiring to make sure the D0 wire
is not grounded at GND on the board.

Symptoms: Reader Transmits Illegal System Code Message

1. Ensure that your credentials have correct system code (first five numbers
on the card). Make sure this number is the same as your Maestro software
(Go to Help, then About Maestro, click on Details)
2. Check the D0 and D1 wires, to make sure they are not reversed.
3. Check pins 3 and 6 on the Reader Type DIP Switch (S5) to make sure
you have Forward option selected. EXCEPTION: HID insert readers.
4. Make sure that the panel memory was cleared and panel fully downloaded
(see the New Installation Instruction section).
5. If the problem is intermittent, make sure that the shield of the reader is
connected to pin 8 of the reader port. Also ensure that the data lines (D0
and D1) are not twisted in twisted pair.

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Installation Manual October 2015 • Rev. 2.7
INPUT/OUTPUT BOARD PROBLEMS
Symptoms: Input/outputs not responding
1. Check that the CP40 has a SIOPT-16 board defined in the Maestro
software. Go to Edit >Panel Definitions and then select the appropriate
panel and click Edit. An SIOPT-16 board has to be selected on the right
side of the screen.
2. Make sure that the switch 1 on the Options DIP Switch (S2) is set to ON
to enable an SIOPT-16 board. Remember to reset the CP40 panel after
making changes to the Options DIP Switch (S2).
3. Make sure that all points on the SIOPT-16 board is set (see Jumper Settings
section) the same way as in the Maestro software, for instance an input
point on the SIOPT-16 board has to be set as an input in the software.
4. If point has a trouble status, make sure the resistor is properly installed at
the point. If the resistor was not used, disable supervision with switch 2 on
the Options DIP Switch (S2).

OTHER PROBLEMS
Symptoms: System is not reporting door contact opening
1. Check the door contact jumpers to make sure they are enabled.

Symptoms: Exit button doesn’t work

2. Check the switches on the Reader Type DIP Switch (S5) to make sure exit
buttons are enabled.

Symptoms: Intermittent lock-ups

3. Make sure that 1N400x series diodes are installed on all DC locking
devices (strikes).
4. Check the power requirements of all devices being powered from the
panel; some devices might be overloading the supply.

CP40 Page 41 of 43
Installation Manual October 2015 • Rev. 2.7
Appendix I
RS-422 CLAUSB WIRING
Read the CLAUSB Installation Manual for instructions on how to install the
CLAUSB software drivers.

CP40 Page 42 of 43
Installation Manual October 2015 • Rev. 2.7
 MAGSTRIPE READER CONNECTION
To attach a RM500 Magnetic Stripe Reader on Reader A of the CP40:

 Place DIP 1 of Dip switch S5 to the ON position (right)

 Move micro-shunt jumper on JP35 and JP36 to the 2-3 position (down)

To attach a RM500 Magnetic Stripe Reader on Reader B of the CP40:

 Place DIP 4 of Dip switch S5 to the ON position (right)

 Move micro-shunt jumper on JP50 and JP51 to the 2-3 position (down)

Press and release the RESET button on the CP40 to accept the changes.

Jumper settings to enable

Magstripe Reader on Reader A

Place DIP 1 ON (right) to enable

Magstripe Reader on Reader A

Place DIP 4 ON (right) to enable

Magstripe Reader on Reader B

Jumper settings to enable

Magstripe Reader on Reader B

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Installation Manual October 2015 • Rev. 2.7