WELCOME

T O S U N WAY
 CONTENTS
WHAT’S NEXT
2 Welcome Message
3 What’s Next After Enrolment
4 Getting Around Sunway Campus

AFTER ENROLMENT
5 Fee Payment & Policy
6 Essential Apps
7 Student Services

LET’S GET STARTED!

Ensure you have received your offer

Welcome
letter with your 8-digit student ID
number at the top right corner

PREPARE FOR YOUR ORIENTATION

Visit the orientation link below according to

REMINDERS
the programme you are joining. Here you will find Before/during your
information about: orientation week
• Orientation schedule
Congratulations on being accepted as a (Made available 2 weeks before commencement SUBMISSION OF PENDING DOCUMENTS
of programme) If you have yet to submit your pending documents, please submit
student in Sunway! We are glad to be a • Student account activation it to the Registry Office (South East building, Level 1), or email to
part of this exciting journey in your life. (Can only be activated 7 DAYS before your orientation) srga-op@sunway.edu.my.
If you need any assistance with activating your account,
contact IT Helpdesk: PAYMENT OF FEES
Whether you are entering Sunway for the - Email: helpdesk@sunway.edu.my The first semester fees will need to be paid before/during
- Call: 03-2022 5898 orientation week. Fees Payment Channels available at page 5.
very first time or continuing your studies • Important contacts
here, we want to help and support you • Campus life & student services CONFIRMATION OF RESIDENCE
APPLICATION (if applicable)
throughout your time with us. Sunway College students You should receive email from the Residence Management Team

Yee Huey Mei

• Pre-University programmes
• Sunway Diploma Studies
• Professional Accounting programmes
• Victoria University
https://college.sunway.edu.my/orientation
HEAD OF ADMISSIONS Sunway University students
Sunway College & Sunway University
• Sunway University degrees
• School of Arts (SOA) and School of Hospitality
& Service Management (SHSM) diplomas
• American Degree Transfer Program (ADTP)
https://university.sunway.edu.my/orientation
on the room type offered and the outstanding payment amount
to be made before you check-in. For more enquiries, contact:
• Email: enquiry_residence@sunway.edu.my
• WhatsApp: 019-3867863
DOWNLOAD SUNWAY PALS APP
Collect points when you make tuition fee payment. More info at page 6.
SCHOLARSHIP APPLICATION FORM
DEADLINE TO SUBMIT: 2 weeks after commencement of
programme or 2 weeks after the release of actual results
HOW TO SUBMIT: Apply online at
https://sunway.edu.my/scholarship-app/
SIBLING & PARENT ALUMNI
DISCOUNT FORM
DEADLINE: 1 week after commencement of programme
HOW TO SUBMIT: Email to admissions@sunway.edu.my

Sunway University orientation COLLECTION OF STUDENT ID CARD

app on Power Apps Collect from your respective school administration office
during orientation week.
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 FEES PAYMENT & POLICY FEES & DEPOSITS POLICY

SUNWAY 1.0 FEES

1.1 Enrolment Fee
before the commencement of the semester.

CAMPUS &
Each successful applicant is required to pay a
1. ONLINE PAYMENT non-refundable enrolment fee as determined by
the College / University from time to time, before
Go to https://epayment.sunway.edu.my
the commencement date of the programme of
2.5 WITHDRAWAL FROM PROGRAMME OF STUDY
2.5.1 Any withdrawal by a student from a
programme of study must be made officially to the
Registry by using the prescribed form.

GETTING
studies in order to guarantee him/her a place in
the College/University. The enrolment fee will
2. OVER THE COUNTER be waived for all students enrolling in further
Located at Financial Services Department, studies within a year of completion of the previous
programme.
Sunway College, North Building, Level 1
2.5.2 The student must surrender his / her
Student Card, library books and any property
belonging to the College/University. The student is
responsible for the replacement cost of any College
/ University property lost or damaged by him/her.

AROUND
1.2 Tuition Fees
• Cash / Credit Card / Debit Card Tuition fees as determined by the College /
• Cheque – Payable to “Sunway Education Group Sdn Bhd” University from time to time shall be payable
before the commencement of the semester.
The Management reserves the right to exclude
CHEQUE DEPOSIT BOX a student from attending classes and using
2.5.3 A fine will be imposed if the Student
Card is not returned for cancellation.
2.5.4 All outstanding fees or official charges
must be settled in full before the application for
withdrawal can be approved.

BUS SERVICES Located at Financial Services Department, campus facilities until the fees due are paid up. 2.6 REFUND OF TUITION FEES
Any assessment or examination result(s), and 2.6.1 A student who withdraws from a
Sunway College, North Building, Level 1 programme of study is eligible for a refund of
academic transcripts shall be withheld if payment
• Cheque: Payable to “Sunway Education Group Sdn Bhd” remains outstanding, and students concerned will tuition fees paid for the term or semester as
Please write on reverse side of the cheque: not be able to enroll in subsequent semester or to follows:
BUS RAPID TRANSIT
(BRT) CONNECTION CANOPY WALK 1 Student Name in Full 2 Programme 3 Student NRIC No.
4 Contact Number. 5 Sunway Pals Card No.
graduate. Tuition fees are not refundable, except
as provided in Rule 2.6. Tuition fees are also not
transferable, except as provided in Rule 2.7. DATE OF WITHDRAWAL AMOUNT
The BRT Sunway Line is The canopy walk links 1.3 General Fees By the 5th working day
connected to KTM and Sunway University to all the The general fee as determined by the College/ after the commencement 75%
3. ONLINE BANKING University from time to time is payable before the
LRT lines. The BRT station surrounding amenities: commencement of every semester.
of semester
nearest to campus is the 1.4 Other Fees
SunU-Monash station. • SUNWAY PYRAMID Student may be required to pay additional fees as 6th through the 8th
• BUS RAPID TRANSIT (BRT) STATIONS Login > Bill Payment > Education determined by the College / University. working day after the 50%
1.5 Study Loans commencement of semester
• SUNWAY GEO AVENUE Select Payee name: Sunway Education Group Sdn Bhd
For further information on how to get to our campus, A student who has applied for a study loan from
• SUNWAY iLABS a bank or the government (e.g. PTPTN / EPF
visit https://myrapid.com.my/bus-train/rapid-kl/ 2.6.2 A student who withdraws from a
• SUNWAY MEDICAL CENTRE withdrawal) must pay all outstanding fees before programme of study beyond the eighth working
the commencement of the intake. The College / day after the commencement of the semester shall
• SUNWAY HOUSE WATERFRONT RESIDENCE Login > Bill Payment > Education University will reimburse upon receiving the funds.
FREE SHUTTLE BUS Select Payee name: Sunway Education Group Sdn Bhd
not be eligible for any refund.
• SunU RESIDENCE (SUR) The College / University can only assist in the 2.6.3 Refund of Excess Payment
WITHIN SUNWAY CITY application for study loans and is not responsible
• SUNWAY LAGOON for securing the loans.
Excess payment are only refundable upon
The free shuttle bus runs every submission of Student Request Form or
25 minutes (subject to traffic Students can use the 4. ATM / CASH DEPOSIT MACHINE / CHEQUE 1.6 Dropping of Subject(s) Completion/Withdrawal Form (Programme) for
conditions) within Bandar sheltered canopy walk safely, DEPOSIT MACHINE / INTERBANK GIRO The timeline for dropping subject(s) varies from refund of excess payment.
programme to programme. Please refer to your 2.6.4 Forfeiture of Excess Payment
Sunway, operating between enjoying greater accessibility Payee name : Sunway Education Group Sdn Bhd respective School / Department / Centre. Requests An application for refund of excess payment must
for refunds/transfer of dropped subject fees after be submitted within 12 months of completion of the
0700 and 2130 hours daily. to the whole Sunway Bank name : Maybank this period will not be allowed. programme. Failure to submit such an application
Get the Sunway Shuttle Bus township and beyond. Account no. : 012 316 401 449 1.7 Excess Payment will result in the excess payment being forfeited.
Tracker app on App Store Excess payment are payment received in excess of
& Google Play. any outstanding payable amount as determined by 2.7 TRANSFER AND DEFERMENT
5. JOMPAY WITH YOUR the institution from time to time. 2.7.1 Notwithstanding rule 2.5, a student who
withdraws from a programme of study and
CURRENT, SAVINGS, OR 2.0 DEPOSITS subsequently enrolls into another programme
CREDIT CARD ACCOUNT 2.1 Deposit in the College / University within 12 months
A refundable deposit as determined by the College shall be eligible to have his/her enrolment fee

PARKING OPTIONS * Payment for:

SEASON PARKING
AT SUNWAY PYRAMID
RM60 per month
(excluding weekends and public holidays)
HOW TO APPLY?
1 Prepare these information/documents
to create your account
i.) Student ID number
ii.) Course Name
iii.) Scanned copy of Student ID card
2 Create your Sunway Parking account
https://seasonpass.sunwayparking.com/dashboard
*Prices stated are subject to change
4 5
Programme Accommodation
/ University from time to time shall be paid upon
registration.
2.2 Refund of Deposits
waived.
2.7.2 A student who transfers programme
between institutions / campuses / premises will
Biller code: 2220 Biller code: 3228 Deposits are only refundable upon submission of be required to pay the tuition fees, general fees
Ref-1: Student ID no. Ref-1: Student ID no. the Completion / Withdrawal Form (Programme) and other fees that have been set out in the
SUNWAY UNIVERSITY for refund of deposits. Deposits are refundable Fee Structure of the ‘transfer in’ programme /
BASEMENT PARKING Ref-2: Sunway Pals no. Ref-2: Student NRIC no. less any deduction for loss/damage of College/ institution/campus/premises.
University property.
First 2 hours : RM2.00 2.7.3 Tuition fees transferred from one
2.3 Forfeiture of Deposits programme to another are not refundable and
Subsequent hour : RM1.00
IMPORTANT NOTES: For Payment Channels 3, 4, and 5, An application for refund must be submitted within may be transferred only once. No tuition fee is
Maximum charge per entry : RM5.00 12 months of the completion of the programme. transferable after the second week of the semester
remember to inform our Financial Services Department with the following Failure to submit such an application will result in with exception to rule 2.7.3.
details: 1 Student Name in full 2 Programme 3 Student NRIC No. the deposits being forfeited. 2.7.4 Deferment: Students who wish to defer
4 Contact Number 5 Sunway Pals Card No. their studies due to National Service, financial
BRT COMPLEX Sunway Pals points will be awarded on payment for tuition fees only.
2.4 ENROLMENT STATUS AND PAYMENT OF FEES complication, medical or other reasons must
2.4.1 Enrolment Status
(PARK & RIDE) Points will not be awarded once payment has been processed and official A student is considered an enrolled student of the
obtain approval from an approved personnel at
the respective Faculty/Centre/Department. If an
Opposite Monash University receipt issued, hence, it is important to inform our Financial Services College / University upon payment of enrolment fee. application for deferment is received and approved
First 3 hours : RM3.00 Department during payment. Termination of enrolment process will be activated before the semester commences, the student will
Subsequent hour : RM1.00 if relevant fees for the semester are not paid and not be required to pay any fees for the semester. If
(Please refer to page 6 for more information regarding Sunway Pals) student did not report for classes by the second a student applies for deferment after the semester
Maximum charge per entry : RM7.00 week of the semester. starts, tuition fees to be transferred to the next
A copy of payment transaction receipts/slip semester will be on prorated basis.
2.4.2 Payment of Second or Subsequent
You may inform our Financial Services Department over the Finance Semester Fees 2.7.5 Deferment can be granted up to a maximum
Counter (Monday to Friday, 8.30am to 5.30pm) or email to All tuition fees and other applicable fees due for of 1 academic year only, after which student is
finance@sunway.edu.my. An e-Receipt will be sent to student’s iMail the second or subsequent semesters must be paid required to withdraw from the programme.
after the payment has been processed.
 ESSENTIAL APPS GENERAL
SERVICES
WHAT IS SUNWAY PALS?
A loyalty programme that rewards you with points
& other special privileges on all your spending, from
our participating merchants and selected Sunway
businesses.

HOW TO S I G N UP?

STUDENT
Visit https://go.sunwaypals.com.my/ ON-CAMPUS ATM
to be a Sunway Pals member today! MACHINES - MAYBANK, CIMB
LOCATIONS:
• Ground Floor, South Building, Sunway College
WHERE CAN I US E S UN WAY PALS?
Look out for the signs indicating our participating
merchants to enjoy the privileges and points. SERVICES • Ground Floor, Sunway University

SU NWAY PALS M E M BE RS H I P BE N E F I TS :
SUNWAY EDUCATION GROUP
Sunway Pals Point – Earn 1 point for every RM10
payment made for tuition fees
10% loyalty bursary on tuition fee
(applicable only to Sunway progression students)
• Sunway International School to Sunway Pre-U
• Sunway Pre-U to Sunway’s diplomas or Sunway
University’s degree programmes (Shall not be
used in conjunction with scholarships)
• Sunway’s diploma to Sunway University’s degree
programmes
• Kindly present your Sunway Pals app/card
upon admission into your programme at
Admissions Office or email your card
number with your name & IC to
admissions@sunway.edu.my before
the intake dates to enjoy the bursary.
SUNWAY MYCAMPUS MOBILE APP
The official pocket guide to the Sunway Campus in Bandar Sunway
Sunway Pals Point Redemption
• 100 points = RM1
• Redemption value : minimum RM100 on tuition
fee (10,000 points) per redemption.
POINTS CONVERT TO PARKING CREDIT
• Pals Points parking conversion must be in the
denomination of 1,000 Pals Points while maintaining a
minimum balance of 1,000 Pals Points in the account.
• Visit the SUNWAY PALS Membership Counter to
convert your points.
Get direct access to points, rebates, discounts, exclusive
events and much more from over 7 participating Sunway
industries.
For more details, visit
https://sunwaypals.com.my/benefit_categories
DOWNLOAD
ADMISSIONS OFFICE
TEL: 03-7491 8622 ext 3090, 3085
EMAIL: info@sunway.edu.my
LOCATION: Ground Floor, South Building
SERVICES: Local Students Enrolment, Sibling
Discount, Progression advisory.
REGISTRY OFFICE
EMAIL: • srga-op@sunway.edu.my
• financialaid-gclu@sunway.edu.my
(for PTPTN loan matters)
LOCATION: 1st Floor, South Building
SERVICES: Submission of pending documents,
Student Record (update of students’/ Parents’
record, Change/Transfer programme),
Examination, PTPTN Loan
FINANCE OFFICE
EMAIL: finance@sunway.edu.my
LOCATION: 1st Floor, North Building
SERVICES: Payment of Fees*
*Please refer to Page 5 for fees payment channel
and policy
INTERNATIONAL OFFICE
UNIVERSITY PLACEMENT
EMAIL: placement@sunway.edu.my
LOCATION: Ground Floor, North Building
SERVICES: Overseas University Advisory
and Placement
INFORMATION
TECHNOLOGY SERVICES
EMAIL: helpdesk@sunway.edu.my
TEL: 03-2022 5898
LOCATION: IT Learning Labs, Level 1, South Building
SERVICES: WiFi services / iZone / iMail / e-Learn
Password, S-Print, iLab (Virtual Lab).
SURAU
LOCATIONS:
• 3rd Floor, South Building, Sunway College
STUDENT LIFE • 1st Floor, North Building, Sunway College
EMAIL: studentsupport@sunway.edu.my • Mezzanine Floor, West Wing, Sunway University
LOCATION: Ground Floor, North Building
SERVICES: Scholarships, Cultural Exchange CAMPUS BOOKSTORE
Programme, Clubs & Societies, Sports & LOCATION: Ground Floor, North Building, Sunway College
Recreation, Sunway Originals, Counselling & CONTACT: 03-7491 0234 / ibssunway@gmail.com
Wellness, Career Services, Campus Facilities
(Locker, sports venue booking) CAMPUS PHOTO STUDIO
LOCATION: Ground Floor, North Building, Sunway College
SUNWAY ORIGINALS
LOCATION: Ground Floor, North Building, Sunway College
PROGRAMME OFFICE
TEL: 03-7491 8622
LOCATION: Respective programme offices
SERVICES: Subject Registration, Collection of
Student ID (if you have not collected during SUNGYM
Orientation), Add/Drop subject, EPF letter (for LOCATION: Sun-U Residence
Diploma & Degree programmes), Verification CONTACT: 03-5612 7070
of students’ status (for transportation card
application) ON-CAMPUS DINING
OPTIONS
RESIDENCE MANAGEMENT LOCATIONS:
OFFICE • Cafeteria - Ground Floor, North Building,
TEL: 03-7652 5500 Sunway College
WHATSAPP: 019-386 7863 • Madeleine Café - LG Floor, North Building,
EMAIL: enquiry_residence@sunway.edu.my Sunway College
LOCATIONS: Sunway House Waterfront Residence, • Boulevard - LG Floor, North Building, Sunway
Sun-U Residence, Sun-U Apartment College
SERVICES: To provide a safe, convenient and • Fresco - Ground Floor, Sunway University
comfortable residence for students within walking • Athanor - Level 6, Sunway University
distance to the campus. • Starbucks - Mezzanine Floor, East Building,
Sunway University

6 7
 SunwayUniversity
SunwayCollegeKL

sunwayuniversity
sunwaycollegekl

@SunwayU
@SunwayC

SUNWAY UNIVERSITY DU025(B)

No. 5, Jalan Universiti, Bandar Sunway,
47500 Selangor Darul Ehsan, Malaysia
Tel: +6 (03) 7491 8622
Email: info@sunway.edu.my
https://university.sunway.edu.my/

All information is correct at the time of printing (March 2022)