This Performance Appraisal is designed to ensure that all individuals working at Auspicious

Green Foods OPC (Get Greens) are contributing to the overall success of the organization and
also consistently showing expected work skills, personalities and behaviors according to the
company’s labor code and required work standards. This is also to ensure that all individuals
are rated fairly without any bias according to the company’s required standards of work and
behavior and to give them an opportunity to also express themselves in order to ensure their
success within the organization.

Individual Performance Appraisal

Employee Details:

• Name:
• Position: Coffee Barista
• Date of Appraisal:

Performance Evaluation:

• Quality of Work:
• 4: Consistently delivers exceptional quality beverages with precise execution and
attention to detail.
• 3: Demonstrates high-quality beverage preparation skills, meeting standards
consistently.
• 2: Generally produces good-quality beverages, with occasional lapses in
consistency or presentation.
• 1: Inconsistent in beverage quality, requiring improvement in taste, presentation,
or adherence to recipes.
• Customer Service:
• 4: Provides outstanding customer service, consistently exceeding expectations
and delighting guests.
• 3: Offers excellent customer service, with a friendly demeanor and attentive
approach to guest needs.
• 2: Provides satisfactory customer service, but may occasionally miss
opportunities to engage or upsell.
• 1: Needs improvement in customer service skills, with occasional lapses in
friendliness or responsiveness.
• Ef ciency and Time Management:
• 4: Exceptionally ef cient, managing time effectively during peak periods without
compromising quality.
• 3: Demonstrates good time management skills, maintaining a steady ow of
orders during busy periods.
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 • 2: Generally manages time well, but may occasionally struggle to keep up with
demand during peak hours.
• 1: Needs improvement in time management, with frequent delays or bottlenecks
in order preparation.
• Team Collaboration:
• 4: Collaborates effectively with team members, fostering a positive work
environment and contributing to team success.
• 3: Works well with colleagues, communicating effectively and supporting team
goals and objectives.
• 2: Generally cooperative but may occasionally struggle to work effectively with
certain team members.
• 1: Needs improvement in teamwork skills, with occasional con icts or friction with
colleagues.
• Cash Handling and POS Operation:
• 4: Demonstrates excellent accuracy and pro ciency in handling cash
transactions, reconciling register totals accurately.
• 3: Handles cash transactions accurately and ef ciently, with occasional minor
discrepancies.
• 2: Generally handles cash transactions accurately but may occasionally make
errors in counting or providing change.
• 1: Needs improvement in cash handling skills, with frequent errors or
discrepancies in register totals.
• Product Knowledge:
• 4: Possesses extensive product knowledge, including coffee varieties, avor
pro les, and menu offerings.
• 3: Demonstrates good product knowledge, providing accurate information to
customers about coffee selections and menu items.
• 2: Has basic product knowledge but may need additional training or
reinforcement to provide detailed information to customers.
• 1: Lacks suf cient product knowledge, resulting in dif culty answering customer
inquiries or making recommendations.
• Coffee Beans Calibration:
• 4: Performs precise calibration of coffee beans grinder to ensure consistent avor
and quality in espresso extraction.
• 3: Demonstrates basic understanding of coffee beans calibration but may need
re nement in adjusting grind settings for optimal extraction.
• 2: Requires additional training and practice in coffee beans calibration techniques
to achieve consistent results in espresso extraction.
• 1: Needs signi cant improvement in coffee beans calibration skills, resulting in
inconsistent avor and quality in espresso.
• Latte Art:
• 4: Executes intricate and visually appealing latte art designs with precision and
creativity.
• 3: Capable of producing basic latte art designs but may need improvement in
consistency and technique.
• 2: Demonstrates limited pro ciency in latte art, requiring further practice and
re nement in pouring techniques.
• 1: Needs signi cant improvement in latte art skills, with dif culty achieving
recognizable designs or patterns.
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Evaluation of Company Values:

• Integrity:
• 4: Consistently demonstrates honesty, transparency, and ethical behavior in all
interactions and transactions.
• 3: Upholds principles of integrity and honesty but may occasionally encounter
challenges in maintaining consistency.
• 2: Generally adheres to ethical standards but may require reminders or
reinforcement in certain situations.
• 1: Needs improvement in demonstrating integrity, with occasional lapses in
ethical behavior or decision-making.
• Passion for Results:
• 4: Displays a strong drive for achieving goals and delivering exceptional results,
consistently exceeding performance expectations.
• 3: Demonstrates commitment to achieving results but may require additional
motivation or focus to consistently meet targets.
• 2: Generally works towards achieving goals but may lack the initiative or
determination to pursue excellence consistently.
• 1: Needs improvement in demonstrating passion for results, with limited
motivation or commitment to achieving performance objectives.
• Teamwork:
• 4: Collaborates effectively with colleagues, contributing to a positive team
environment and demonstrating respect and support for others.
• 3: Works well within the team, actively participating in group activities and
projects, but may occasionally encounter challenges in certain team dynamics.
• 2: Generally cooperative but may struggle to adapt to different team dynamics or
communicate effectively with certain colleagues.
• 1: Needs improvement in teamwork skills, with dif culty in collaborating with
others or resolving con icts within the team.
• Leadership:
• 4: Demonstrates strong leadership qualities, inspiring and motivating others to
achieve common goals and fostering a culture of growth and development.
• 3: Exhibits leadership potential, actively contributing ideas and taking initiative in
driving projects forward, but may require further development in certain
leadership competencies.
• 2: Shows potential for leadership but may need guidance or mentorship in
effectively leading teams or initiatives.
• 1: Needs improvement in leadership skills, with limited ability to in uence or
inspire others towards shared objectives.
• Accountability:
• 4: Takes ownership of tasks and responsibilities, consistently delivering on
commitments and holding oneself and others accountable for results.
• 3: Demonstrates a sense of responsibility and accountability for assigned tasks
but may occasionally require reminders or follow-up to ensure completion.
• 2: Generally ful lls assigned responsibilities but may occasionally shift blame or
fail to take ownership of mistakes or challenges.
• 1: Needs improvement in accountability, with frequent instances of avoiding
responsibility or failing to meet commitments.
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Areas for Development:

• Speed of Service:
• Opportunity to improve speed of service during peak hours without compromising
quality.
• Continued focus on re ning techniques and minimizing preparation time for
complex orders.
• Upselling and Product Knowledge:
• Further development of product knowledge to enhance upselling opportunities
and provide additional value to customers.
• Training on promoting seasonal specials and suggestive selling techniques.
• Cash Handling and POS Operation:
• Continued training and practice in accurate cash handling techniques to minimize
errors and discrepancies.
• Review of cash handling procedures and reinforcement of compliance with
company policies.
• Training on POS system operation and navigation to ensure pro ciency in
processing transactions ef ciently.
• Coffee Beans Calibration:
• Additional training and practice sessions on coffee beans calibration techniques
to ensure consistent avor and quality in espresso extraction.
• Guidance on adjusting grind settings based on factors such as bean type, roast
level, and environmental conditions.
• Latte Art:
• Dedicated practice sessions and workshops focused on improving latte art skills,
including pouring techniques and milk texturing.
• Feedback and guidance from experienced baristas to enhance pro ciency in
creating intricate latte art designs.

Overall Performance Summary by Immediate Supervisor/Manager:

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