Incident Report - <2024/01/26> <12:46AM> <Fired:Sev1

Azure Monitor Alert epamtest App Gateway - Healthy

backend missing on epamtest-app-gateway
( microsoft.network/applicationgateways ) at 1/26/2024
6:23:20 AM>
Summary
Healthy backend missing on epamtest-app-gateway
This incident was tracked at Azure DevOps:

https://dev.azure.com/Worlds-Edge/WELink/_workitems/edit/43348

Value Context
Severity 1 Lack of healthy backend on epamtest-app-gateway
Duration 33

Impact
No impact during the alert time in the system.
Root causes

Unhealthy backends

Trigger
Resolution
Alert got self-resolved in 33 minutes

Detection
Alert notification was received. NOC proceeded to review the status of Application Gateway.

Response
Timeline

Local (PT) UTC Event

25 Jan 2024 19 DEC 2023 Azure alert fired email received
10:24 PM 06:24 AM
25 Jan 2024 26 Jan 2024 Azure alert resolved email received
10:57 PM 06:57 AM
25 Jan 2024 26 Jan 2024 https://dev.azure.com/Worlds-Edge/WELink/_workitems/edit/43348
10:35 PM 06:35 AM
26 Jan 2024 26 Jan 2024 Ticket comment added with evidence, following App Gateway -
1:22 AM 09:22 AM Unhealthy Backend | Alert Diagno
26 Jan 2024 26 Jan 2023 Ticket closed.
1:25 AM 09:25 AM

What went well

Runbook was executed successfully. System was not affected.

What went wrong

N/A
Where we got lucky
Alert got auto-resolved in 33 minutes.

Action items
N/A