Professional Documents
Culture Documents
Semester 2
Total 15 0 5 50
Course No. Course Name L T P C
Semester 3
DE1 & 2
(Any Two)
MSD501 Entrepreneurship and New Ventures 3 0 0 9
MSD502 Strategic Management 3 0 0 9
MSD503 Sales and Distribution Management 3 0 0 9
MSD504 Managerial Ethics, Values and CSR 3 0 0 9
MSD505 Materials Management 3 0 0 9
MSD532 Computational Finance 3 0 0 9
SE 1 & 2
(Any Two)
MSD506 Investment Analysis and Portfolio Management 3 0 0 9
MSD507 Management of Banks and Financial Institutions 3 0 0 9
MSD508 Advertising and Promotion Management 3 0 0 9
MSD509 Digital Marketing 3 0 0 9
MSD510 Personnel Management and Industrial Relations 3 0 0 9
MSD511 Human Resources Development 3 0 0 9
MSD512 Service Operations Management 3 0 0 9
MSD513 Productivity Management 3 0 0 9
MSD533 Marketing Research 3 0 0 9
Course Objective
The course aims to equip students with basic principles and practices of Management Theory and
prepare them for Managerial positions in organizations where they may work. The purpose of this
course is to provide conceptual clarity and practical finesse so that they deftly handle managerial
challenges that keep on arising in the business world.
Learning Outcomes
• The students after completing this course will be able to understand the requirements of the
corporate world and able to address the demands that arise in the fast changing scenario.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Practice of Management: Definition and • The students will understand the
1 concepts, Complexities of the Business 6 nature, concept, significance and
Environment and the Manager practice of Management
The Evolution of Management Thought • The students will be able to
and Indian Ethos in Management, Recent understand how Management has
advances in Management Practice, Recent emerged as a separate discipline
2 6
Contributors to Management Thought over the years and also the Indian
ethos vis-a-vis Management
practice.
Task & Responsibilities of a Professional The students will get a grasp of what
3 Manager, Basic elements of Management 6 managers need to do
Function, Management Styles
Manager as a change agent, Managerial The students will understand the
Decision Making, Cases basic Managerial role in steering
4 6
their organizations in a fast
changing milieu.
Business Organizations as a creation of This will help the students to realize
Society, Corporate Social Responsibility, the social responsibility of business
5 Sustainable Business Practices. 5
and its role as a corporate citizen.
Values and Ethics for Managers, The The purpose of this unit is to make
Morality Quotient, Ethical Dilemma in the students to realize that the critical
6 Managerial Practices, Corporate 5 role values and ethics play in a
Governance, Cases studies manager's job.
Organizational Theory: Definition, This will help the students to
Dimensions of Organizational Structure, appreciate the organizational
7 Types, Determinants, Organizational 5 hardware and its role in
Design management.
Text Books:
1. Management by Koontz and O’Donnell 10th Edition, Tata McGraw-Hill,
2. Management by Stephen P. Robbins and Mary Coulter 11th Edition, Pearson Education.
Reference Books:
1. Management by James A. F. Stoner, Daniel R. Gilbert, R. Edward Freeman,6th Edition,
Pearson
In addition students would be advised to read selected articles and cases from HBR and other
leading journals and Newspaper articles from time to time.
Business Research Methods (MSC502) Modular
Course Course
Name of Course L T P Credit
Type Code
Modular MSC502 Business Research Methods 3 0 0 4.5
Course Objective
In this course, one will be introduced to the foundations of research methodology from business perspective.
Develop thorough understanding about sampling design, data collection, research design, and research process. This
will also give you insights on how to implement the project starting from identifying the research problem to solve
business issues.
Learning Outcomes
• To understand the concept of Management Research
• To develop understanding about sampling, data collection, analysis and reporting.
• To develop the skill in selecting a research problem, selecting an appropriate research design, and implementing
a research project.
Text Books:
1. Business Research Methods (12e Edition), Cooper, D.R., Schindler, P.S., and Sharma, J.K. (2019), Mc Graw Hill
Education (India), Pvt. Ltd, Chennai.
2. Marketing Research: An applied orientation (7th Edition), Malhotra and Dash, (2015), Pearson Pub.
Reference Books:
1. Bajpai, N (2017): Business Research Methods, Pearson India Education Services Pvt. Ltd, Noida
2. Krishnaswamy, K. N., Sivakumar, A. I., and Mathirajan, M., (2019): Management Research Methodology: Integration
of Principles, Methods and Techniques, Pearson India Education Services Pvt. Ltd, Noida
Business Statistics (Modular)
Course Type Course Code Name of Course L T P Credit
Core MSC 503 Business Statistics (M) 3 0 0 4.5
Course Objective
This course is expected to provide the student with the fundamentals of statistics that are related to the management
and provide a basis for later topics that utilize these statistical concepts.
Learning Outcomes
To understand the basic concepts of statistical methods and their application to a business or an industrial
engineering problem. Moreover, students are supposed to learn some application software like MS Excel,
SYSTAT, SPSS for data analysis.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
1 Introduction: 2 Understand the summarization
The meaning and scope of statistics, some uses of statistical of data using graphical
methods, statistical data Presentation of statistical data: tables, techniques
graphs and charts.
2 Summarization of statistical data: 3 Understand the concept
Frequency distribution of observations, measures of central characterization of a data set
tendency, dispersion, skewness and kurtosis of distributions. using empirical distribution
3 Probability Distributions: 3 Understand the concept of
Concepts, random variables; Probability Distributions: theoretical probability
Binomial, Poisson, Normal distribution distributions
4 Statistical Estimation: 3 To get familiar with statistical
Sampling distributions; Estimation: Point and Interval estimation
Estimates of mean and proportion.
5 Hypothesis Testing: 4 Understand the concept of
Testing hypotheses of mean and proportion: one/two-sample hypothesis and the methods to
tests ; chi-square test; Analysis of variance (ANOVA) test it.
6 Simple Linear Regression: 4 To get familiar with studying
Simple regression and correlation: Making inferences about relationship between two
population parameters variables.
TOTAL 19
Text Books:
1. Statistics for Management, 7th edition, Levin & Rubin, Pearson Education Publication.
Reference Books:
1. Applied Statistics and Probability for Engineers, 6th edition, D. C. Montgomery and G. C. Runger, John
Wiley & Sons.
Financial Accounting and Reporting (Modular)
Course
Course Code Name of Course L T P Credit
Type
DC MSC 504 Financial Accounting and Reporting (M) 3 0 0 4.5
Course Objective
The objective of the course is to enable students to understand the financial reporting system in a corporate framework.
The students will identify the usefulness of financial information for decision making and equipped with tools to
analyze the various financial statements required to measure the performance of companies.
Learning Outcomes
Upon successful completion of this course, students will:
• Develop basic understanding of the financial reporting practices in corporate sector.
• Understand the basic concept of preparing various financial statements and tools and techniques for analyzing
such statements.
• Conceptualize the process of financial decision-making using the financial statements.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Introduction to accounting, Accounting equation, Understanding of conceptual
Preparation of various financial statements viz. Income framework of accounting and basics
1 4
Statement, Statement of Changes in Equity, Balance sheet, of various financial statements.
and Cash Flow Statement.
Accounting Cycle, Journal, Ledger, Trial Balance, Final Understanding the steps to prepare
2 Accounts 6 various accrual based financial
statements as per user requirement.
Accounting for Inventories, Receivables, Fixed Assets, Conceptualizing adjustments for
3 Depreciation, Liabilities, and Shareholder Equity 4 these items in various financial
reports.
Statement of Cash Flows: Preparation and analysis of Understanding CFS as mandated by
4 3
different components AS-3.
Analysis of Financial Statements, Comparative Analysis and interpretation of
5 Statements, Common Size Statements, Ratio Analysis, Du- 4 statements for financial decision-
Pont Analysis making.
Text Books:
Financial Accounting –by Godwin/Alderman/Sanyal, Cengage Learning
Financial Accounting – A managerial Perspective by R. Naryanswamy, PHI
Reference Book:
Accounting Text & Cases by Anthony, Hawkins & Merchant, TMH
Case Studies - to be provided by the Instructor
Cost and Management Accounting (Modular)
Course Course
Name of Course L T P Credit
Type Code
DC MSC 505 Cost and Management Accounting (M) 3 0 0 4.5
Course Objective
1. The objective is to enable the students to understand the usefulness of information provided by cost accounting
system to the management, which is helpful for cost control and cost reduction through functions of planning, decision
making and control.
Learning Outcomes
Upon successful completion of this course, students will:
• Understand the requirement of Cost and Management Accounting in business decision making.
• Develop the ability in cost tracing and analyzing various cost structures.
• Understand the process of implementing an appropriate control system in a corporate structure.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Introduction to Cost and Management Accounting, Cost Understanding the utilities of cost
Concepts, classification of cost, preparation of Statement accounting, cost classification,
1 4
of cost, Job Costing - system basic job costing for preparation of Statement of cost for a
Manufacturing Companies specific job
Absorption Costing vs Marginal Costing Systems; Cost- Understanding various costing
2 Volume Profit analysis 7 systems & the managerial
implications of marginal costing
Activity Based Costing (ABC) - Concept, System & Conceptualizing ABC system,
Limitations understanding cost allocation process
3 3
& its advantage over traditional
costing system.
Preparation of Budget and Budgetary control System Understanding the process for
preparing different types of budgets
4 4
including the master budget for an
organization.
Text Books:
Cost Accounting – A managerial Perspective by Horngren, Datar & Foster, Pearson
Management Accounting - Text, Problems & Cases by Khan & Jain, TMH
References:
Handbook of ICAI
Managerial Accounting by Ray Garrison , Eric Noreen & Peter Brewer
Managerial Economics
Course
Type Course Code Name of Course L T P Credit
CORE MSC506 Managerial Economics 3 0 0 9
Course Objectives
This course deals with the application of microeconomics to the practical problems of businesses/firms in order
to facilitate rational managerial decisions and possible solutions of managerial problems.
Learning Outcomes
Understand the fundamentals of economics.
Understand the demand and supply and measure its responsiveness to various factors.
Differentiate between various costs of production.
Analyze the four basic market structure models and how price and quantity are determined in each model.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
1 Introduction to Economics- Scarcity and allocation 10 Understanding the basic
of resources, Distinction between Microeconomics concepts of managerial
and Macroeconomics, Firm- meaning and economics.
objectives; Marginal Analysis and Time Understanding the basic
Value of Money. concepts of the two main
branches of economics—
microeconomics and
macroeconomics.
TOTAL 40
Text Books:
1. Managerial Economics and Business Strategy, 8th Edition, Michael R Bay & Jeff Prince, McGraw Hill
Education (2017).
2. Microeconomics: Theory and Applications with Calculus., 6th Edition, Pearson Education.
Decision Modelling
Course Type Course Code Name of Course L T P Credit
Course Objective
This course shall expose the candidates to various quantitative models for decision making that aim at
finding optimum or close to optimum results. Major emphasis shall be on problem formulation and selection
of appropriate software packages for solution and interpretation of results.
Learning Outcomes
Upon successful completion of this course, students will:
• Understand how to formulate a mathematical model for a business or an industrial engineering
problem.
• Get familiar with the various types of Operations Research Tools and techniques and their solution
procedure.
• Get familiar with the some application software like MS Solver, for solving OR problems.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
1 Linear Programming: 8 Understand the
Linear programming – Examples from industrial cases, fundamental concept of
formulation & definitions. Graphical Method and Simplex decision problems,
Algorithm – slack, surplus & artificial variables, mathematical formulation
computational details, big-M method, identification and of a decision problem and
resolution of special cases through simplex iterations. its solution procedure
TOTAL 39
Text Books:
1. Operations Research: An Introduction- H.A. Taha, Macmillan, N.Y.
2. Principles of OR with Application to Managerial Decisions: H.M.Wagner, Prentice Hall.
Reference Books:
1. Introduction to Operations Research: F.S. Hiller and G.J. Lieberman, Addison Wesley.
2. Operations Research and Management Science, Hand Book: Edited By A. Ravi Ravindran, CRC Press,
Taylor & Francis Group.
Business Analytics Lab
Course Type Course Code Name of Course L T P Credit
Course Objective
Students will gain an understanding of how managers use business analytics to formulate and solve business
problems and to support managerial decision making.
Learning Outcomes
Students will gain hands-on experience of business analytics in the current business scenario
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Descriptive Analytics, Predictive Analytics, Students will learn the hands on experience on
Linguistics Analytics spread sheet and R studio using statistical test on
Descriptive Analytics: Spreadsheet various applications.
Modelling (Data Entry, Data Preparation,
12
solving business problems with excel and
Dashboard creation
Predictive Analytics: Factor Analysis, In this section, students will learn the live
Multiple linear Regression, Classification, application of predictive Modeling
2 Clustering
9
Text Books:
1.Fundamentals of Business Analytics by R N Prasad and Seema Acharya, Wiley, 2015. ISBN 978-81-265-3203-2
2. Wayne L Winston Microsoft Excel 2013 Data Analysis and business Modeling,
Reference Books:
Course Course
Name of Course L T P Credit
Type Code
DC MSC509 Business Communication Lab 0 0 3 3
Course Objective
Communication being the most important skills for managers, this course aims to enhance communication
ability of the participants through systemic grooming and training including imparting of theoretical
knowledge and practical proficiency. The emphasis will be more on a learner-centric paradigm, so that the
participants hone their skills by actions.
Learning Outcomes
After completing this course the students will be able to develop their interpersonal skills and learn
effective means of communicating.
Upon successful completion of this course, students will:
• Have an understanding about the Concept, Types, Process and Channels of effective Communication
• Have an understanding about several forms of Business communication and its significance in present
technology driven corporate scenario.
• Be able to formulate ways and means of making the business communication effective.
• Have an understanding about the Barriers to effective communication.
• Get insights about Cross cultural communications, Negotiation skills, Presentation Skills, Work-place
Etiquette & Mannerism.
Unit time to be
Topics to be Covered Learning Outcome
No. given in
hrs
Concept, Significance and Practice of • Explain the importance of
Business Communication communication.
1 6
• Business communication as a form of
problem solving.
Understanding work-place communication, • Different Forms of Communications at
Work place dynamics, Informal workplace.
2 6
communication, Organizational cases • Formal & Informal Communication.
Group Discussion, Personal Interview, Work- • Public Speaking and oral reporting.
place Etiquette & Mannerism, Assertiveness • Effective Teamwork for preparation
Skill, Issues in Communication, Non-verbal and presentation of Ideas.
5 communication, Skill building exercises, 9 • Selecting & organizing a subject for
Listening and conversational skills effective formal presentation.
• Techniques for conducting and
participating in GD&PI
Practice sessions which includes Case Studies, Videos and Exercises to be part of every unit
1. Chinese whispers
2. Role Plays
3. Mock Interviews
4. Extempore Speeches
5. Comprehension
6. Presentation skills video
7. Assertiveness Skills Video
8. Transactional Analysis Video
Scheduled teaching and learning will comprise a combination of Presentation, Role Plays, Mock Interviews, Extempore
Speeches, Comprehensions and Guest speaker sessions. The lectures are designed to provide the fundamental underpinnings
of the module while the presentations, role plays etc. provide an interactive environment for more practice. Guest speakers
from the Industry will provide opportunities for consideringthe implications of Business Communication for the industry.
The scheduled sessions will be supported by electronic resources in the form of support material for the core textbooks and
solutions to exercises. In addition, the students will be directed to relevant academic literature and they will be expected to
enhance their knowledge through reading papers located in academic journals.
ASSESSMENT STRATEGY
Three summative assessments will enable the module’s learning outcomes to be met:
Text Books:
Reference Books:
1. Effective Technical Communication by Rizvi, Tata McGraw Hill.
2. Communication Skills by Sanjay Kumar & Pushp Lata, Oxford University Press
Corporate Finance
Course Course
Type Code Name of L T P Credit
Course
DC MSC 510 Corporate Finance 3 0 0 9
Course Objective
This course will help students to understand the significance of financial management and the role of
finance manager in the organization. The students will be equipped with all tools and techniques for effective
financial management in the organization.
Learning Outcomes
Upon successful completion of this course, students will:
understand the concepts of financial management in decision making process.
understand the various tools and techniques used for efficient financial management.
understand the role of finance manager in the corporate sector.
Unit Topics to be Covered Lecture Learning Outcome
No. Hours
Introduction to Financial Understanding the meaning, scope, goals and
Management, objectives, Agency objectives of financial management; Concepts of
1 5
Problem; Concept of Time Value of risk & return and various significant aspects
Money, Risk & return. related to financial management.
Capital Markets, Sources of Capital & Identify the different long-term and short-term
Cost of Capital sources of finance understanding the basic aspects -
2 5
of the concept of cost of capital and their
computation
Principles of Capital budgeting: Understanding the meaning and process of
3 Principles and Techniques. 9 Capital budgeting , the decision making process
under capital rationing, risk & uncertainty
Leverage: Operating, Financial and Understanding the notion & computation of
Combined Leverage, Introduction to operating, financial and combined leverage &
4 8
Optimal Capital Structure, Designing their interpretation. Analyzing capital structure
capital structure. planning, Optimal capital structure
Management of Working Capital: Analyzing the significance and able to determine
Determinants, computation working capital requirements and
5 8
& understanding the different aspects of Financing
working capital financing (Managing working capital needs.
Inventory, Receivables & Cash).
Introduction to Dividend Decisions: Understanding the connotation of management
6 factors, Bonus Shares & Stock Splits 4 of profits, various aspects of dividend policy and
recognizing the corporate dividend behavior.
Text Books:
Financial Management (11th Edition)- By I.M.Pandey – Vikas Publishing
Financial Management – Texts, Problem & Cases (7th Edition) – By Khan & Jain – Tata McGraw Hill Financial
Management (9th Edition) – By Prasanna Chanadra – Tata McGraw Hill
Reference Book:
Principles of Corporate Finance (11th Edition) – by Brealey, Myers, Allen & Mohanty- MC Graw Hill Education
Operations Management
Course Objective
This course introduces the students with the theories and practices of operations management. The objective is to
understand the tools and techniques of operations management for enhancing the firm’s competitive advantages.
Learning Outcomes
At the end of the course the students will be able to: (a) Understand the roles/functions of operation management in the
context of business enterprise; (b) develop skills for solving operation management problems.
3 Unit III: Job Shop 10 After completing the section student should able to -
Scheduling and sequencing o Apply the assignment method for loading jobs
strategies, Johnson Rule and o Name and describe each of the priority sequencing
Extension of Johnson Rule. rules
Introduction to inventory o Use Johnson’s rule for scheduling the jobs
management. Basic inventory o Learn the extension of t he Johnson rule
models and problems. Case o Understand basic inventory management theories
studies. o Conduct an ABC analysis
o Explain and use the E OQ model for independent
inventory demand
o Compute a reorder point and safety stock
o Apply the production order quantity model
4 Unit IV: Facility Layout 8 After completing the section student should able to -
and various algorithms, o Identify and explain major factors that
Facility Location theories affect location decisions
and mathematical models o Apply various mathematical models to
(Fixed charged location solve facility location problems.
allocation problem, o The student can successfully develop the
capacitated problems). facility location models.
o Understand various issues in facility layout
o The student can apply various layout
algorithms to develop optimized layouts.
5 Unit V: Concept of 7 After completing the section student should able to -
Operations Strategy and ounderstand product life cycle and
related examples, product development
Product and Process system
Design, Concept of JIT. o understand how products and services are
Case studies defined
o understand the importance of operations
strategy for manufacturing and services
o distinguish between local and global
operations strategy
o Define just-in-time, TPS, and lean
operations
o Define the seven wastes and the 5 Ss
o Explain JIT partnerships
o Explain the principles of the Toyota
Production System
DC Organizational Behaviour 3 0 0 6
Course Objective
The course aims to provide the participants insights into Human Behavior in general and in the context of organization
in particular, so that they are able to develop an understanding of human nature and are able to get along with them
more effectively resulting in better managerial action. Some changes have been made keeping in view the advances in
human behavior and organizational dynamics.
Learning Outcomes
The students after completing this course will be able to understand the dynamics of human interactions in
organizational settings and develop sophistication to work with and through people.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
People as the competitive advantage - OB for 5 The student will get an introduction to the subject
1 understanding human behaviour. OB as a of Organizational behaviour
contrived discipline, An overview of OB
Personality and individual differences, role of 6 The student will know about various issues
2
nature and nurture in shaping personality related to Personality
Foundations of Individual Behavior - 8 The student will be able to know various concepts
Learning, Perception, Values, Attitudes, Job of individual behavior in work organizations
3 Satisfaction, Motivation: Contributions of
Maslow, Herzberg and Vroom; Stress and
behaviour,
Group Processes in Organizations, Group 6 The student will be able to know various concepts
4
dynamics of group behavior in work organizations
Leadership- theories, concept and practice; 6 The student will be able to know various issues
5 Emotional Intelligence and Managerial related to leadership behavior in work
Effectiveness organizations
Conflict and Negotiation, Culture, concept 8 The student will be able to know various issues
6 and meaning, Organizational culture, related to interpersonal dynamics in work
Behaviour modification at the work place organizations
Case Studies 8 The student will be provided with real life cases
7
of organizations
Text Books:
Course Objective
To provide basic inputs regarding the various topics in the area of Human Resource Management
Learning Outcomes
The student will be able to appreciate the various processes related to Human Resource Management at the
Workplace
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Definition and Concept; Challenges of HRM; 4 The student will get an introduction to the subject
1
HR as a factor of Competitive Advantage of Human Resource Management
Human Resource Planning; Job Analysis, Job 8 The student will know about Planning and
2
Description various issues related to it.
Recruiting Talent, Selecting Talent; 8 The student will be able to know how do
3 Appraising and Managing Performance: Organizations induct human resources
Process and Types
Compensation: Types & benefits; 10 The student will be able to know what do
4 Maintenance & Separation; Training & Organizations do to handle human resources
Development
Gender Issues at work place. Human 6 The student will be able to know how are Gender
5 Resource Information Systems (HRIS) issues handled in Organizations and about the use
of technology in in human resource management
Case Studies 4 The student will be provided with real life cases
6.
of organizations
Text Books:
Course Objective
To introduce basic concepts of marketing management as a basic management functions and marketing strategies with special
emphasis on changing nature of marketing in dynamic environment
Learning Outcomes
Upon successful completion of this course, students will be able:
• to understand the concept of various management functions
• to take the right decisions to formulate marketing strategy in the dynamic environment
• customizing the marketing strategy in the competitive market
Unit
No. Lecture
Topics to be Covered Learning Outcome
Hours
Marketing Concepts & Approaches Understand fundamental marketing concepts, theories and
Module to marketing, Marketing mix, principles in areas of marketing policies.
5
I Functions of Marketing
Marketing environment, Analysing To understand the interaction of marketing and environmental
Module needs & trends in macroenvironment forces through an understanding of marketing decisions and
& micro environment 5 practices with social, technological, economic, and political
II
forces.
Marketing Process, Market To understand how marketing strategies align with corporate
Module Segmentation, Market Targeting & strategies and explain the purpose of segmentation and targeting
III Positioning Strategies, B2B & B2C 6 in marketing
Marketing
Promotion Tools- sales promotion, To understand integrated marketing communication (IMC) and
Advertising, Personal selling, its connection to the organization’s marketing strategy, factors
Module Integrated marketing communication to consider when selecting marketing communication methods
Direct Marketing and Online 6 to execute the strategy, common methods of marketing
VI
Marketing communication, their advantages and disadvantages
References
1. Namakumari, Ramaswamy – Marketing Management
2. Meenakshi, Arun Kumar - Marketing Management
3. Cases and articles provided by instructor
Software Lab
Course Objective
The course aims to understand the steps of the modeling for management problems.
Learning Outcomes
1. The students can define business problems in logistics, supply chain management and finance with specific
objectives and constraints.
2. The students can analyze different optimizing problems by using excel spreadsheet.
3. The course will help to interpret the optimal solutions given by computer from the management perspective.
Experiments on Binary problems and Sensitivity Helps to understand the binary problems
3 analysis. Case
studies.
Course Course
Name of Course L T P Credit
Type Code
DE MSC519 Project Management 3 0 0 3
Course Objective
The uniqueness of each project needs an expertise to bring the most productive outcome for the organization and
society.
This course is framed to offer you a knowledge sharing through the application of tools, techniques and discussions
of case studies
Learning Outcomes
After attending this course, the students will be expected to get a developed understanding on:
• How to evaluate and select a project
• How to manage and control the stakeholders, cost, schedule and quality while managing all the project risks and
other threats.
• This course will bring the learnings on different qualitative skills and quantitative tools to understand and lead a
successful project.
Text Books:
3. Gary, C.F., Larson, E.W. and Desai, G.V., Project Management: The Managerial Process, Edition VI, McGraw
Hill Education (India) Private Limited, 2004.
4. Maley, Claude H. Project management concepts, methods, and techniques. Auerbach Publications, 2012.
Reference Books:
Course Objective
To learn the basic concepts of quality management, statistical quality control and six sigma and their
applications.
Learning Outcomes
Upon successful completion of this course, students will be able:
• To learn the basic concepts of quality and quality management from organizational point of view.
• To learn the concept of quality management from western and Japanese approach.
• To be aware of international/national Quality awards.
• To learn basic concepts of statistical quality control and six sigma methodology.
Unit
No. Approximate
Topics to be Covered Learning Outcome
Lecture
Hours
Evolution of Quality, Basic concepts of After completing this section student should
Quality, Role of Quality in an able understand the evolution and history of
I organization, Quality Characteristics and 3 Quality Management and also its
Quality Measures, Dimensions of importance in an industrial/organizational
Quality, Consequences of poor Quality setting.
Quality improvement process, Quality After completing the section student should
planning process, Quality control able to understand various costs related to
process, Cost of Quality, Trade-off 3 poor quality and basics of quality control
II
between Quality of Design and Control. and improvement process.
Quality management systems (ISO 9000 After completing the section student should
series), Environment management able to understand the various ISO systems
III system (ISO 14000 series), Quality used in organizations and also importance
2
assurance audits, Quality performance of quality audits.
assessment and reporting.
Continuous process improvement, Total After completing the section student should
Quality Management (TQM), able to understand concepts of Total Quality
Benchmarking, Quality function Management and its importance and also
IV 3
deployment, Taguchi Quality Loss about the application of Quality Function
function. Deployment.
Statistics as a basis for Quality Control, After completing the section student should
Statistical tools, Normal distribution, able to apply various statistical tools and
Binomial distribution, Poisson distribution for quality management in the
V 8
distribution, Sampling inspection, organization.
Acceptance sampling plans, Operating
characteristics curve.
Quality Control tools, Control charts for After completing this section student should
variables, Control charts for attributes, be able to apply various quality control
VI 7
Statistical process capability analysis. charts for monitoring and controlling
quality in the organization.
Six Sigma concepts, DMAIC After completing this section student should
methodology, Project selection for six be able to understand the need, importance
VII 8
sigma, Tools and techniques for six and application of six sigma methodology
sigma. in the organization.
Introduction to Experimental design for After completing this section student should
Quality management, Taguchi method, be able to understand the concept of design
VIII Reliability and failure analysis. 5 of experiments for quality management and
also techniques for measuring reliability of
the machines.
Text Books:
• Juran's Quality Planning and Analysis for Enterprise Quality by Frank Gryna, Richard Chua and Joseph Defeo, McGraw
Hill Education, 5th edition
• Fundamentals of Quality Control and Improvement by Amitava Mitra Wiley, 3rd edition
• Total Quality Management by Dale Besterfield, Pearson, 5th edition
Computational Finance
Course
Course Code Name of Course L T P Credit
Type
DE MSD532 Computational Finance 3 0 0 9
Course Objective
• The aim of this course is to give exposure to the basics of financial modeling and its
application to the financial markets.
Learning Outcomes
• To develop the basics understanding of tools and techniques for financial modeling and its
application to the financial markets.
• Able to apply Advanced Univariate and Multivariate Models for financial Modelling
• Able to understand, build and estimates the financial forecasting models.
• To develop an understanding of the concepts of modeling, measuring and managing
financial risk.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Introduction to Computational Finance and To develop the basic
Financial Modelling: Scope and Applications of understanding of univariate and
Computational Finance, Fundamental Theories in multivariate statistical techniques
Finance and Financial Modelling, Techniques to for financial data analysis
1 Prepare Financial Data for Modelling using 8
Statistical Software, Choice of Univariate and
Multivariate Statistical Techniques for Financial
Data Analysis using Statistical Software
Text Books:
1. Financial Risk Manager Handbook by Philippe Jorion, 6th Edition, John Wiley & Sons Inc.
(2003)
2. Forecasting Methods and Applications by Makridakis, S., Wheelwright, S. C., & Hyndman, R.
J., 3rd Edition, John Wiley & Sons Inc. (2008)
3. Analyzing Multivariate Data by Lattin, J. M., Carroll, J. D., & Green, P. E., 1st Edition, Cengage
Learning India. (2006).
Note: Case Studies and relevant research papers will be provided by the instructor
Service Operations Management
Text Books:
Service Management: Operations, Strategy, Information Technology by James A. Fitzsimmons and Mona J.
Fitzsimmons, 2005, McGraw Hill, 8th Edition
Successful Service Operations Management - by Metters, King-Metters, by Pullman & Walton, Cengage
Learning., 2nd Edition
Course Objective
This course is designed to provide a broad overview of the concept and evolution of Entrepreneurship management. It
focuses on different aspects of entrepreneurial activities line concept of creativity and innovation, strategies for startup
businesses, designing a business plan for starting a business, knowledge about entrepreneurial finance like venture
capital and angel investors and regulations in starting a business.
Learning Outcomes
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Text Books:
Reference Books:
Course
Name of Course L T P
Code
MSD502 Strategic Management 3 0 0
Course Objective
The main objective of the course is to expose students to various perspectives and concepts in the field of Strategic
Management. The course would enable the students to understand the why and how of strategy formulation,
implementation and control in organizations. This will help students develop skills for applying these concepts to the
solution of business problems
Learning Outcomes
Upon successful completion of this course, students will be able:
• to understand the concept of various strategic management functions
• to enable students to take the right decisions to formulate strategy in ever dynamic environment
• Formulating the competitive strategy in the competitive market
Un
it Approxim
Topics to be Covered Learning
N ateLecture
Outcome
o. Hours
Introduction to Corporate Understand the basic concepts and principles of
I Strategy, the strategic 7 strategic management, Learn to analyze the main
management process structural features of an industry and develop
strategies that position the firm most favorably in
relation to competition and influence industry
structure to enhance industry attractiveness.
Text Books:
Text Books:
• Security Analysis and Portfolio Management – Punithavathy Pandian, Vikas
• Security Analysis and Portfolio Management – Fischer, Jordan & Pradhan, Pearson
References:
• Investments: Analysis and Management – Charles P Jones, Wiley
• Financial Markets and Institutions – Saunders and Cornett , McGraw Hill
• Indian Financial System – H R Machiraju, Vikas Publishing
• Investment Analysis and Portfolio Management – P Chandra, McGraw Hill
• Case Studies and Reports in Financial Markets- to be provided by the instructor
Management of Banks and Financial Institutions
Course
Course Code Name of Course L T P Credit
Type
DE MSD507 Management of Banks and Financial 3 0 0 9
Institutions
Course Objective
This course is designed to familiarize students with operational aspects of Commercial Banking
and Financial Institutions. It focuses on operational efficiency, productivity, capital structure,
regulatory aspects and new international norms for banking operations and supervisions.
Learning Outcomes
1. To understand the history and evolution of banking sector and the various regulations governing
the sector.
2. To develop understanding about the functioning of the banking sector in India and various tools and
techniques used to manage the risk in the banking sector.
3. To understand the role of Financial Institutions in economic development of the country.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Introduction to Banking Sector, Evolution of To develop an understanding of
Banking Sector, Role of RBI in regulating Banking the broad concepts, evolution,
Sector, Cardinal Principles of Lending, Working framework and recent trends in
1 13 the banking sector.
Capital Assessment in Banks Electronic Banking,
Priority Sector Lending, Reverse Mortgage in
Banks
Introduction to financial Institutions in India, To develop an understanding of
Evolution of Provide students a conceptual major financial institutions such
framework to understand and analyze the risk as commercial banks, investment
2 management of banks such as interest rate risk, 8 banks, insurance company,
credit risk and operational risk. Developments in mutual funds etc., how they
Financial Institutions operate, who uses them and their
role in economies.
Recent Trends of NPA in India, Provisioning To analyze and comprehend the
Norms of NPA’s, Classification of Assets as NPA, current problem of NPA’s in the
Management of NPAs in Banks, Tools to manage banking sector and
3 10
NPA’s familiarizewill the tools
available to banks to manage
their NPA’s
Risk Management in Banks Provide students a conceptual
Credit Ratings Models in Banks framework to understand and
4 Recent Developments in Banking Sector 8 analyze the risk management of
Banking Products and Services banks such as interest rate risk,
Financial Inclusion credit risk and operational risk.
Text Books
1. Principles & Practices of Banking – Indian Institute of Banking & Finance, MacMillan
Publishing
2. Banking Theory & Practice – K C Shekhar and L Shekhar – Vikas Publishing
3. Fabozzi, F. J., Modigliani, F., & Ferri, M. G. (1994). Foundations of Financial Markets and
Institutions. Pearson Education India. (4 ed.)
References
1. Bank Management and Financial Services–Rose and Hudgins, McGraw Hill
2. Management of Banking and Financial Services- Suresh and Paul, Pearson
3. Indian Financial System – H R Machiraju, Vikas Publishing
4. Case Studies and Reports in Banking Sector- to be provided by the instructor
Financial Econometrics
Course Objective
Provide knowledge of modern econometric techniques commonly employed in the finance literature
Learning Outcomes
Understand the essential foundations of time series models.
Construct and evaluate forecast models using financial time-series. Explain and apply models of volatility using
financial time-series.
Understand and estimate the relationship between variables using financial time- series.
4 Panel data models-The fixed effects model, Time-fixed Understand, construct and estimate
effects model, The random effects model. Limited 10 panel data models. Understand and
dependent variable models- The linear probability model, estimate the limited dependent
The logit and probit models, Multinomial linear dependent variable models.
variables.
References:
1. Introductory Econometrics for Finance, 2nd Edition, Chris Brooks, Cambridge University Press (2014)
2. Introduction to Econometrics, 4th Edition, Christopher Dougherty, Oxford University Press (2011).
International Finance
Course
Course Code Name of Course L T P Credit
Type
DE MSD519 International Finance 3 0 0 9
Course Objective
This course is designed to familiarize students with different aspects of global financial management. It
focuses on foreign exchange markets, balance of payments, risks in foreign exchange markets, instruments
to hedge the risk and influence of macro-economic parameters in the functioning of the foreign exchange
market.
Learning Outcomes
1. To understand the functioning and regulations of foreign exchange market.
2. To develop understanding about the macro economic factors affecting foreign exchange market.
3. To understand the various risks and instruments to hedge the risk in foreign exchange market.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Introduction to Foreign Exchange Market, To develop an understanding of
Exchange Rate Determination- PPP, IRP & Fischer the broad concepts, evolution,
Effect, Balance of Payment, International framework and recent trends in
1 13
Monetary Systems, Case Study in Foreign the foreign exchange market.
Exchange Market
Text Books
1. International Financial Management –P G Apte, Tata Mc Graw Hill Education
2. International Financial Management- Alan C Shapiro and Peter Moles, Wiley Publisher
References
1. Multinational Business Finance – Eiteman, Stonehill, Moffett and Pandey, Pearson Education
2. International Finance – R Srivastava, Oxford Higher Education
3. Case Studies and Reports in International Finance - to be provided by the instructor
Marketing Research
Course Type Course Code Name of Course L T P Credit
Course Objective
To get basic insights of research principles, tools and its role in business.
2. Gain an operational knowledge of research and be able to apply them in the various stages of the marketing process.
3. To be able to integrate the concepts and techniques learned in the preparation and presentation of marketing research
papers.
Learning Outcomes
● This course will provide a comprehensive overview of the subject of marketing research, and discuss some key
concepts, process and techniques, and their applications.
● Students will gain an appreciation for some of the breadth and depth of this subject and its significance for a
business enterprise.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Marketing Research Process: Review This section deals with the detailed
business situation / define marketing Issue / understanding of marketing research process and
2 Review available research, Division of activities involved at each stage of marketing
Responsibility between Marketing and research process.
6
Marketing Research, Problem Identification /
definition
Research Design, Desk Research / Secondary The students will learn about the detailed
Data, Primary Research (Types of Research - procedure necessary for obtaining the
3 Consumer/Retail/Media), Research Proposal, 10 information needed to structure and / or solve
Qualitative Research: Focused Group marketing research problems.
Discussions, In-Depth Interviews, Projective
techniques, Observation
Quantitative Research, Methodology: This section deals with the hypothesis
Hypotheses development, Sampling, development and detailed activities undertaken to
4 Questionnaire design, Measurement Scaling, test the hypothesis.
Data Collection, Field Procedures
8
Data analysis: Types of data, Cross Learn important statistical methods to analyze the
tabulations, Descriptive statistics, Statistical data and develop reports.
5 analysis, Introduction to multivariate data 8
analysis Writing the Research Report/
Summary/Insights
Text Books:
1. Marketing Research: An applied orientation (7th Edition), Malhotra and Dash, (2015), Pearson Pub.
Sales and Distribution Management
Course Type Course Code Name of Course L T P Credit
Course Objective
The course attempts to expose students to the tools and strategies necessary for designing and motivating sales &
distribution management systems. It will sharpen decision-making skills of future sales and distribution managers.
Learning Outcomes
Students should be able to understand the diverse variables affecting the sales & distribution function for developing
sales and distribution framework.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Sales strategy; Managing sales information: 6 This section deals with the detailed
2 Forecasting and budgeting understanding of sales strategy and sales
forecasting techniques.
Management of sales territories and quotas, 6 The students will learn about the territories
3 use of IT for designing sales territories management and application of IT in managing
territories.
Sales Force Management: Training, 6 This section deals with the various methods for
4
Motivation, Compensation, Control managing sales force.
Channel Information System; Channel 10 This section deals with deep understanding of
6 Institutions; Market logistics and supply chain supply chain logistics and application of
management- IT enabled logistics function, technology to manage supply chain effectively.
technology in logistics
Managing Channel partners: Relationships, 4 The students will learn about various ways and
7
channel power and control, channel conflict means to manage channel partners.
Text Books:
Sales and Distribution Management, 2nd edition, T K Panda and S Sahadev, Oxford University Press
2. Sales and Distribution Management, 3rd edition, K K Havaldar and V M Cavale, McGraw Hill Education India
Marketing Analytics
Course Type Course Code Name of Course L T P Credit
Course Objective
This course intend to impart students how to build realistic and actionable models of marketing actions and customer
reactions by collecting, using different type of data and applying different quantitative and qualitative methods to
validate the marketing strategy designs and its implementation. This will be a hands-on course based on the different
software like, EXCEL, SPSS, SYSTAT, STATA etc., which will be applied by the students to study the actual business
situations.
Learning Outcomes
This course will strengthen and refine the analytical abilities of students by introducing various marketing analytics
tools for developing marketing insights in areas which include segmentation, targeting and positioning, satisfaction
management, customer lifetime analysis, customer choice, customer behavior and intention, and product and price
decisions etc.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Measuring customer attitudes and factor 4 This section deals with the application of factor
2
analysis analysis like, customer attitude measurement.
Regression analysis and relationship 4 The students will learn about the explanatory
3 estimation model and relationship estimation using multi
variate regression analysis.
Brand choice and logit models 4 The application of logistic regression to ascertain
4 the customers’ likelihood to behave in marketing
environment.
ROMI (Return on Marketing Investment), 6 The students will learn various designs of
5 experiments and ANOVA- promotional mix experiments to examine the causal relationship in
effectiveness marketing environment.
Segmentation and cluster analysis 4 This section deals with application of cluster
6 analysis for market segmentation and as a
classification tool.
New products and part worth estimation using 4 The students will learn to analyze the customers’
7
conjoint analysis preference using conjoint technique.
Drivers of customer satisfaction and path 4 This section deals with customer satisfaction
8
models analysis using structural equation modelling.
Brand positioning- Perceptual maps and 4 The students will learn about the brand image
9 multidimensional scaling analysis using multi-dimensional scaling
technique.
Text Books:
1. Multivariate Data Analysis (7th Edition), Hair and Anderson, Pearson Pub.
2. Marketing Research: An applied orientation (6th Edition), Malhotra and Dash, Pearson Pub.
References
1. Doing Statistical Mediation & Moderation, (13th Edition), Paul E. Jose, The Guilford Press, New York , London
2. Software: MS Excel, SPSS, SYSTAT, STATA.
Supply Chain Management
Course Type Course Code Name of Course L T P Credit
DE MSD 526 Supply Chain Management 3 0 0 9
Course Objective
A supply chain is comprised of all the parties involved in fulfilling a customer request. The integrated management of
this network is a critical determinant of success in today’s competitive environment. This objective of this course is to
provide students with a strong understanding of supply chain management concepts
Learning Outcomes
Learning the key concepts and techniques will allow students to analyse, manage and improve supply chain processes,
assess supply chain performance and make recommendations to increase supply chain competitiveness
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Introduction : Definition of supply chain, 6 1. What does supply chain
Emergence of SCM, Realization of SCM, management (SCM) mean?
Decision phases in supply chain 2. What are the possible opportunities
1
as well as the liabilities of channel
alliances?
Achieving strategic fit and scope : Supply chain 6 1. Which are the long-term/ strategic
2
performance, Supply chain drivers and obstacles decision?
Strategic decisions : Role of distribution in supply 6 2. How is SCM implemented at the
3 strategic level?
chain, Network design in a supply chain
Aggregate level decisions : Demand forecasting in 6 1. Which are the medium-
supply chain, Aggregate planning, and Managing term/aggregate level decisions?
4
predictable variability 2. How is SCM implemented at the
aggregate level?
Sourcing and Transportation decisions 6 1. How to integrate logistics decision
across the supply chain?
5
2. Which are the sourcing decisions and
how are they determined?
Supply chain coordination, Information 6 1. How are relationships managed
Technology in Supply chain with channel partners?
6
2. What is the role of Information
technology in reducing organization slack?
E-Business 3 How are the flow of material, funds, and
7 information managed for business
transaction over the internet?
TOTAL 39
Text Books:
1. Supply chain management: Strategy, planning, and operation, Chopra, S., &Meindl, P. (2016.)
Pearson Publication
References:
1. Fundamentals of supply chain management: twelve drivers of competitive advantage, Mentzer, J. T.
(2004), Sage.
2. Supply chain logistics management, Donald, J. B., Closs, D., & Cooper, M. B. (2002), The McGraw-
Hill Companies, Inc.
Productivity Management
Course Type Course Code Name of Course L T P Credit
DE MSC 519 Productivity Management 3 0 0 9
Course Objective
Productivity improvement in an enterprise is a function and a result of management efficiency, synonymous with good
management. It is a prime management objective and responsibility to increase productivity. The objectives of this course
is for students to acquire the fundamentals of productivity concepts, principles, tools, and techniques
Learning Outcomes
This course shall familiarize the student with various models of productivity indifferent situations. Students will be able
to: calculate the basic work content, analyze the existing methods of working and develop an improved method, and
calculate basic, allowed and standard time, of a specific job. The students will also be able to analyze and calculate the
level of risk in the job causing stress, fatigue and musculoskeletal disorders and design appropriate work systems.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Introduction to Productivity Management: 6 What is productivity?
Concept of Productivity- Partial and Total Productivity, Models What is its significance?
for Productivity measurement, Productivity management cycle, How to measure
1 Causes for poor productivity in Indian industry productivity?
What are the causes of
poor productivity?
Work Study and Method Study: Steps for conducting method 6 How do we select the
study, Charts and diagrams for conducting method study, work to be improved?
2 Principles of motion economy, Threbligs How do we determine the
standard method by which the
work is done?
Work Measurement Techniques: Time study, Work 6 How do we determine the time
3 Measurement, Analytical Estimation etc., and their application, required to do the work using
incentive plan the standard method?
Introduction to Ergonomics: Significance, Manual work 3 Why is it important to consider
4 design, MSD, CTD, RSI, Common Causes, Signs, Symptoms, humans capabilities and
Cost limitations in design of method?
Focus of Ergonomics: Administrative controls, Work practice 18 How to design work considering
5 controls, Design of workstations, Design of tools, Design of human factors?
Work environment, Design of Cognitive work
TOTAL 39
Text Books:
1. Productivity engineering and management: productivity measurement, evaluation, planning, and
improvement in manufacturing and service organizations, Sumanth, D. J. (1984). McGraw-Hill
College.
2. Niebel's methods, standards, and work design (Vol. 700), Freivalds, A. (2009). Boston, Mass.:
Mcgraw-Hill higher education.
References:
1. Motion and time study: design and measurement of work, Ralph, M. B. (1980), John Wiley & Sons
Materials Management
Course Objective
The objectives of this course are:
(a) to impart functional knowledge of Materials Management, Materials Procurement, Inventory Control as well as
Warehousing for both service as well as manufacturing sectors;
(b) to provide theoretical and practical exposure for application of such concepts
Learning Outcomes
The course helps to understand fundamentals of Materials Management.
At end of this course, students would be able to make decisions regarding practical aspects of Materials Management
like purchasing, inventory management and warehouse management.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Objectives, Functions, and need for integrated To understand the concept of materials
approach to Materials Management; Materials management and the importance of purchasing
Planning & Budgeting; Codification and 7 for efficient functioning of an organization.
1 Standardization of materials; Sourcing of
materials & purchasing; Procedures adopted
for purchasing; Supplier Rating; Price
forecasting
Inventory management & associated costs; To develop an insight into the inventory
EOQ models available for inventory management of an organization.
management; P-System, Q-System, and Two- 15
bin system of inventory management;
2 Probabilistic Inventory model; Classification
of inventory using various analyses, like
ABC, VED analysis, etc.
Importance of Stores management; Records To develop an insight into the stores management
3 maintained for Stores Management; Stores 5 of an organization.
accounting and control
Concept of Learning Curve and its To develop an understanding of the latest
application; Concept and application of MRP techniques of materials management.
-1;MRP-II and ERP its application 6
4
JIT System and its application in Material To understand the importance of lean materials
management; Lean Management; Circularity 6 management and JIT concepts in inventory
5
and sustainable stores management; Materials management
Accounting and Information Systems
Suggested Readings:
Textbooks:
1. Materials Management: An integrated Approach by P. Gopalakrishnan and M. Sundaresan.
2. Purchasing and Materials Management by P. Gopalkrishnan
Reference Books:
1. Materials Management: Text, Cases and Procedures by A.K.Dutta.
2. Operations Research by R Paneerselvam
3. Operations Research - A M Natarajan, P Balasubramani, and A Tamilarasi
Merchant Banking and Financial Services
Course
Course Code Name of Course L T P Credit
Type
DE MSD520 Merchant Banking and Financial 3 0 0 9
Services
Course Objective
This course is designed to provide a broad overview of the merchant banking functions and different
aspects of financial services globally and in India. It focuses on different aspects of financial services
like leasing, hire purchase, factoring, mutual funds, venture capital, consumer finance, insurance and
credit rating services along with merchant banking activities.
Learning Outcomes
1. To understand the basic evolution, functioning and regulations in Financial Services.
2. To develop thorough understanding about the various Financial Services operating in India.
3. To understand the concept, functioning and regulations in Merchant Banking sector in India
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Merchant Banking Activities To understand the concept and
1 Capital Issue Management: Pre and Post Issue 6 theoretical framework of
Management, Case Studies in Merchant Banking Merchant Banking Activities
Financial Services Industry in India-An To develop an insight into the
Overview, Role of SEBI and RBI in Financial regulations of Financial
2 6
Services Sector, Case Studies in regulations of Services in India.
Financial Services
Leasing: Lease Evaluation and Accounting To develop an understanding of
Hire Purchase and its Evaluation the concept, accounting norms
Factoring and Bill Discounting and innovations in different
Consumer Finance types of Financial Services.
3 Insurance 27
Mutual Funds
Venture Capital
Credit Rating
Case Studies in Financial Services
Text Books
Textbooks:
1. Management of Financial Services – C A Rama Gopal, Vikas Publishing
2. Financial Services – M Y Khan, Tata Mc Graw Hill Education
References:
1. Financial Services and Markets- P Pandian, Vikas Publishing
2. Indian Financial System – H R Machiraju, Vikas Publishing
3. Financial Services- The Institute of Chartered Financial Analysts of India
4. Case Studies and Reports in Merchant Banking- to be provided by the instructor
CONSUMER BEHAVIOUR
Course Course
Name of Course L T P Credit
Type Code
DE MSD521 CONSUMER BEHAVIOUR 3 0 0 9
Course Objective
Course Objectives: The course attempts to provide students with a usable, strategic
understanding of consumer behavior. The knowledge of the factors that influence consumer
behavior can, with practice, be used to develop sound marketing strategy.
Learning Outcomes
Learning Outcomes: The course should enable students to connect consumer behavior concepts
with the development of appropriate marketing strategies that are consumer based and create and
enhance customer value.
Unit Lecture
Topics to be Covered Learning outcome
No. Hours
Unit I: Importance of consumer
Introduction to Consumer Behavior: The behavior for a marketer and
1 importance of understanding consumer 6 the consumer himself
behavior
Unit IV: Decisions and their aftermath: Decisions and their aftermath:
Consumer Information Processing, New and Consumer Information
4 8
repeat buying behavior; Diffusion of Innovation Processing, New and repeat
buying behavior; Diffusion of
; High involvement purchase behavior; Post- Innovation ; High involvement
purchase behavior purchase behavior; Post-
purchase behavior
Unit V: Consumer behavior and the marketing Consumer behavior and the
mix; Current trends and developments in marketing mix; Current trends
5 consumer behavior, Organization Buying 4 and developments in consumer
Behavior behavior, Organization
Buying Behavior
Text Books:
1. Consumer Behaviour - L Schiffman, 11th edition, L Kanuk, and S R Kumar. Pearson
Education.
2. Consumer Behaviour: Insights from Indian Market, Ramanauj Majumdar, PHI Learning
Reference:
1. Consumer Behaviour, 10th edition, Blackwell, Miniard, Engel , India Edition, Cengage
Learning
2. Consumer Behaviour: Building Marketing Strategy, 12th edition, Hawkins, Motherbaugh,
Mookerjee , McGraw Hill Education
Services Marketing
Course Course
Name of Course L T P Credit
Type Code
DE MSD515 Services Marketing 3 0 0 9
Course Objective
Course Objectives: To provide an overview of marketing of services and focus on the key elements
(culture, communications, strategy, operations, people and technology) that marketers must integrate
to establish and sustain service excellence and provide customer value.
Learning Outcomes
Upon successful completion of this course, students will:
• demonstrate an understanding of services marketing;
• describe the effective marketing strategies needed to maximize productivity of
service providers
• understand the factors influencing the Growth of the Service sector at the
Global level
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Understanding service products, Difference between To understand the basics of
Products & services, Key service marketing and the role it
characteristics of services consumers and markets: plays in creating value of brand
1 8
Creating value in the service economy; in competitive environment. Also
understanding service consumers; positioning students will learn key characteristics
services in competitive markets of services
Services Marketing Mix decisions, SERVQUAL Be able to understand the services
model, Applying the 4Ps of marketing to services: marketing mix decisions
Developing service products and brands; distributing
2 10
services through physical and electronic channels;
service pricing and revenue management; service
marketing communication
Managing customer interface: Designing service Understand the importance of
processes; balancing demand and capacity; crafting customer interface, balancing
3 10
the service environment; managing people for demand and capacity and how to
service advantage craft the service environment
Developing customer relationship: Managing Understand importance of
relationship and building loyalty; complaint handling loyalty, customer relationship
4 8
and service recovery and complaints handling
mechanism
Striving for service excellence: Improving service Understand in-depth the
quality and productivity; building world class service ingredients of service excellence
5 4
organization and what goes to make a world
class service organization.
Text Books:
Services marketing: Govind Apte, oxford University Press
References:
Service marketing: texts and cases by Steve Baron and Kim Harris, Palgrave Mac Millan
Service marketing: Zeithaml, Bitner and Gremler, 4th edition, Tata McGraw-Hill Education
Advertising & Promotions Management
Course Course
Name of Course L T P Credit
Type Code
SE MSD508 Advertising & Promotions Management 3 0 0 9
Course Objective
Course Objectives: To provide an overview of Advertising and Promotions Management and focus on the
key aspects of advertising and promotion of products and its importance in today’s cut throat competitive
era.
Learning Outcomes
Upon successful completion of this course, students will:
• Understand, describe, explain and apply basic marketing & advertising concepts,
• Understand the process of performing research in advertising and integrated marketing communications
• Understand the various components of advertising within organizations for decision making,
• Analyze advertising problems and/or opportunities; advertising strategies and marketing mix in
advertising,
• Examine contemporary issues and technological initiatives in advertising and promotions and their
applications in business,
• Recognize the uses of marketing information & decision support systems as a strategic ingredient in
advertising world.
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Introduction to Advertising. Definition of To understand the basics of
Advertising. The place and role of Advertising in advertising and the role it plays
Integrated Marketing Communications and in marketing mix. Also students
1 positioning decisions 6 will learn place and role of
Advertising in Integrated
Marketing Communications and
positioning decisions
Classification And Types Of advertising, Models of Be able to understand the
2 advertising 10 advertising models and how they
are integrated
Setting Advertising Objectives, Advertising Understand the importance of
Budgets: Approaches, Media Planning, Copy placing the message in media.
3 Decisions, Copy Testing 10 Process of setting, objectives,
budgets, media planning, copy
testing and decisions.
Evaluating Advertising Campaigns, Advertising Be able to identify, analyze, and
4 Research Techniques, 6 understand the advertising
research techniques
Advertising Agencies, PR as an element of Understand the structure of the
Marketing Mix, Various PR tools, advertising industry. Understand
5 4
the importance of PR and how PR
is embedded in marketing mix.
The Social and Economic effects of Advertising, To understand the what effect
Ethical issues in advertising. advertising have on social fabric
6 4 of nations, the economic effects of
advertising and the ethical
perspective of advertising
Text Books:
1. Advertising Management, by Batra, Myers and David Aaker, Pearson Education; 5 edition
References
1. Advertising and Promotion: An Integrated Marketing Communications Perspective (SIE) Paperback by
Belch, McGraw Hill Education; Ninth edition
2. Advertising Management, Paperback by Jaishri Jethwaney and Shruti Jain, Oxford India Press, 2nd
Edition.
3. Advertising, Promotions and other aspects of IMC by Terence A Shimp, 7th Edition, Thomson
Southwestern Publishers
4. Advertising and Promotion: An IMC Perspective, Kruti Shah, Alan D'Souza, TMH Publications, First
Edition.
5. Advertising and promotion management Marketing Series McGraw-Hill series in Management by John
R. Rossiter
Personnel Management & Industrial Relations
Cou
Course Code Name of Course L T P Credit
rse Type
Course Objective
To provide basic inputs regarding the various topics and statutory laws in the area of Personnel Management and
Industrial Relations
Learning Outcomes
The student will be able to take better decisions in view of the various statutory provisions at work place and handling
various issues related to personnel
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Personnel Management: Nature & Evolution, 3 The student will get an introduction to the subject
1 Personnel as a Specialist Function, Qualities of Personnel Management
of a Personnel Manager, Personnel Policies,
Discipline & Grievance Procedure: The student will know about how to
Definition, Disciplinary Procedure Model organizations handle various issues related to
personnel
2 Termination of Employment: Retirement, 5
Resignation & Termination of Contract,
Layoff & Exit Interview, Dealing with Human
Aspects of Termination,
Industrial Relations: Definition, Approaches 3 The student will get an introduction to the subject
3
to IR, Parties to IR of Industrial Relations
Industrial Worker in India: Profile of Indian 2 The student will be able to know about the
4 Workers in India, Problems of Industrial various issues related to the Industrial worker
Worker
Industrial Dispute: Causes, Types, Settlement The student will be able to know about the
of Disputes various issues related to the Industrial disputes
Text Books:
Reference Books:
Course Objective
To provide basic inputs regarding the various processes and developments in the area of Human Resource Development
Learning Outcomes
The student will be able to appreciate the various processes related to Human Resource Development
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Definition & Background, HRD & Economic 2 The student will get an introduction to the subject
1
Development of Human Resource Development
Development of Individual through 6 The student will know about how to
Training:Training need analysis, Designing organizations approach the concept of human
2
Training Programs: On –the Job, Off-the Job resource development
Methods –
Oher methods of HRD: Suggestion schemes, 16 The student will be able to know about the
Counselling, career planning, talent various methods of human resource development
3 management, Competency Mapping,
Employee empowerment and engagement,
Organizational Socialization, Mentoring –
Strategic Interventions: HRD in Service and 6 The student will be able to know about the
4 Information Technology Sectors, HRD for various intereventions related to human resource
Women ; HRD for Workers development
HR Audit: Audit Methodology, HRD Audit 6 The student will be able to know about the
5
for Business Improvement, HRD in India various issues related to human resource audit
Cases in PSUs and Private Sector Enterprises 6 The student will be provided with real life cases
6 of organizations with respect to the concepts
dealt in the course
Text Books:
Reference Books:
Course Course
Name of Course L T P Credit
Type Code
DE MSD524 International Human Resource Management 3 0 0 9
Course Objective
To provide an overview of - International Human Resource Management and focus on the key rudiments of
culture, motivation, leadership, and communications that managers must integrate to establish and sustain
competition.
Learning Outcomes
Upon successful completion of this course, students will:
• Demonstrate an understanding of international human resource management;
• Understand, describe, explain and apply issues at cultural diversity at workplace
• Describe the dimensions of culture and its effect on human resource practices
• Describe motivation, leadership and communication across the boundaries
• Describe the intricacies of Recruiting and Selecting, development and retention of rightworkforce for an
MNE.
Reference books:
Course Objectives
The course will provide an overview of actors, outputs, models and theories involved in formation
and implementation of public policy. It will help students analyze role of public policy in any
sector or on an issue. Overarching focus of the course will be India, and theory will be linked to
actual policies through a critical analysis of complexity that accompanies politics in public policy
making in the country.
Learning Objectives
• Key theoretical concepts in public policy formulation and implementation
• Tools and perspectives to puzzle and understand public policy making in India
Textbooks:
1. Thomas Birkland (2020) An Introduction to the Policy Process: Theories, Concepts and Models
of Public Policy Making (Routledge: New York)
2. Kuldeep Mathur (2013) Public Policy and Politics in India: How Institutions Matter (Oxford
University Press: New Delhi)
3. IMD Little (2002) "Ethics, Economics, & Politics: Principles of Public Economics", Oxford
University Press
Course Type Course Code Name of the Course L T P Credit
Course Objectives
This course deals with theory and concepts of economic growth and development. It aims to equip
students with an understanding of intra-country and inter-country reasons for disparities in income levels
and standard of living, main theories of economic growth, domestic issues in development and
international issues in development.
Learning Objectives
Textbooks:
1. Michael P. Todaro and Stephen C. Smith (2014) Economic Development, Pearson Education
Limited
2. Debraj Ray (1998) Development Economics, Princeton University Press
Course Type Course Code Name of the Course L T P Credit
DE MSD537 HR Analytics 3 0 0 9
Course Objectives
The course will provide an overview of HR analytics from its emergence to its future scope. It will
help understand the critical stakeholders of HR analytics and the benefits of using analytics in HR.
Tools and techniques for using HR analytics would be discussed in details. Students will learn to
create dashboards and use data visualization tools like Tableau. Case studies will enrich the
understanding of the use of HR analytics for the various HR functions.
Learning Objectives
• Key theoretical concepts in HR analytics.
• Tools and techniques of HR data collecting, examining and analyzing.
• Application of HR analytics in business.
Textbooks:
Rama Shankar Yadav & Sunil Maheshwari (2021). HR Analytics: Connecting Data and Theory.
Wiley.
Shivinder Nijjer & Sahil Raj (2020). Predictive Analytics in Human Resource Management: A
Hands-on Approach. Taylor & Francis.
Course Format:
Course Type Course Code Name of Course L T P Credit
Course Objective
Course Objectives: To provide basic inputs regarding the various processes related to behaviour of the individual at
the work place
Learning Outcomes: The student will be able to appreciate the various individual and group processes related to
Human Resource which will equip them to take better decisions towards various processes of development of
human resources
Prerequisite: The student may have completed courses on Organizational Behaviour and Human Resource
Management
Learning Outcomes
The student will be able to appreciate the various basis of Individual Behaviour in order to excel in their professional
field
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
.Unit I - Individual and Interpersonal 4 The student will get an introduction to the the
1 Behavior-Developing Self Awareness – concept of Self
concepts
Unit II - Effective Problem Solving, 10 The student will know manage individual basis of
Managing Stress, Assertiveness, Trust behaviour
2 Building; Developing good work habits,
Developing self-confidence and becoming a
leader
Unit III- Organizational Success Through 10 The student will be able to appreciate various
Effective Team work, Getting along with aspects of group behaviour
3 People (co-workers, Boss), Managing
Emotions at the work place, Emotional
Intelligence
Unit IV - Self, Personality and Psychological 5 The student will be able to know about the
4 Assessment-Evolution, Theory and issues of various issues related to the evolution of
Psychological Assessment psychological testing
Unit V - Assessment Centre, developing 5 The student will be able to appreciate current
5 Personal Profile. Current developments in developments
industry –
Cases 6 The student will be able to know about the
6
application of the concepts
Course Objective
This course will provide students the opportunity to learn about the applications of various analytical
methods in Financial business problems. Students will also learn the foundations of FinTech and would
focus on how FinTech has impacted the traditional finance industry and hence the nature of financial
business problems
Learning Outcomes
• Students will be able to develop financial models by implementing analytical methods on various
financial business problems
• Students will be able to comprehend on the key concepts of FinTech and their impact on the future
of financial services industry. They will also be able to understand how these new developments
are going to impact the nature of financial business problems
Unit Lecture
Topics to be Covered Learning Outcome
No. Hours
Financial Risk analysis and Modeling: Students will learn and practice the business
Introduction to Financial Risk factors, applications of various analytical methods in
Sources of Risk, Types of Risk, Modeling modeling various types of risks and financial
2 Risk factors for various types of risk 11 forecasting
Financial Forecasting: Concept, Types,
ML Techniques for Forecasting and
Applications in Finance
Anomaly Detection: Introduction, Students will learn and practice application
Anomaly Detection Methods and their of fraud detection and anomaly detection
Applications in Finance methods. They will also learn when to use a
3
10 particular method
Fraud Analytics: Concept, Types of
Frauds, Fraud detection methods and their
applications in Finance
FinTech: Concept, Emergence and Students will get an overview of FinTech
Growth, Regulations, Impact on Banking followed by how FinTech has impacted the
Industry 6
payment industry. Students will do hands-on
4
learning using related case-studies
PayTech: Concept, Foundations of
Payment Methods, Current Global
Trends in Payment Technology, Future
of Payment Technologies and related
Regulations
CreditTech: Concept, Platform Lending 9 In this section, students will get hold on how
– Technology and business models, types FinTech has impacted credit, investment,
and risks; Smart Banking – FinTech and payment industries. They will also be
Banks, BaaS concept and equipped with the cryptocurrency
implementation; foundations. They will be able to visualize
5
the future of financial industry with hands-
InvestTech: Concept, Robo-Advising-
on experience gained from relevant case-
Concept and Functions;
studies
Cryptocurrency: Concept, Evolution and
Mechanism
Text Books:
Fintech: The Technology Driving Disruption in the Financial Services Industry by Parag Y.
Arjunwadkar, CRC Press, 2018 or latest
The Basics of Bitcoins and Blockchains: An Introduction to Cryptocurrencies and the Technology that
Powers Them by Antony Lewis, Mango Media, 2021
Financial Risk Manager Handbook by Phillippe Jorion GARP, Wiley, 5th Edition or latest
Anomaly Detection Principles and Algorithms by Kishan G Mehrotra, Chilukuri K Mohan and
HuaMing Huang, Springer, 2019 or latest
Fraud and Fraud Detection: A Data Analytics Approach by Sunder Gee, Wiley, 2015 or latest
Forecasting Methods and Applications by Spyros Makridakis, Steven C Wheelwright and Rob J
Hyndman, Wiley, 3rd Edition or latest
Reference Books:
Fintech Future: The Digital DNA of Finance by Sanjay Phadke, SAGE 2020 or latest
Banks and Fintech on Platform Economies: Contextual and Conscious Banking by Paolo Sironi, Wiley,
2021
Blockchain Bubble or Revolution: The Future of Bitcoin, Blockchains, and Cryptocurrencies by Neel
Mehta, Adi Agashe and Parth Detroja, Paravane Ventures, 2021
Operational Risk Modeling in Financial Services: The Exposure, Occurrence, Impact Method by Patrick
Naim and Laurent Condamin, Wiley, 2019 or latest
Fraud Data Analytics Methodology: The Fraud Scenario Approach to Uncovering Fraud in Core
Business Systems by Leonard W. Vona, Wiley, 2017 or latest