Professional Documents
Culture Documents
Lesson 1: The Role of Business in Social and Economic Development Intangible ( non-physical things, services) such as haircut, medical
consultation and legal advice , accounting work etc
Lesson Description- The Nature and Forms of Business Organizations and
the Purposes of establishing business enterprises Businessess need to earn profits in order to stay in the market.
1) Differentiate the forms of business organizations and give Forms of Business Organizations
examples of each
2) Show how these organizations contribute to socio-economic According to Ownership
development
1) Single Proprietorship -the business is owned and operated by one
individual. The owner has full authority on the business and owns all assets
Content and profits, but at the same time, is personally liable for all the
obligations and losses.
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2) Partnership – two or more persons bind themselves to contribute Advancing the Economy
money, property or industry to a common fund with the intention of
The 1987 Philippine Constitution recognizes entrepreneurship or
dividing the profits and sharing the liabilities among themselves.
putting up businesses as an engine of economic growth. Article
3) Corporations – an artificial being created by operation of the law; XII Section 1 highlights the role of private enterprises in
required to have 5 to 15 incorporators. - holds at least one share and are supporting equitable distribution of income and wealth, sustaining
bound by the article of incorporation with the SEC. production of goods and services and expanding productivity,
therefore raising the quality of
I. The Roles of Business Organization in the Society
when people have jobs or businesses, they have disposable income
The primary objective of business organizations is to develop,
that they use to purchase more goods and services.
produce and distribute goods and services to the market in order to
generate profits. the income that the businesses generate advances the national
economy.
But business organizations are not only meant to generate profits
for themselves. They perform important roles in the society, particularly Promoting Sustainability
in socioeconomic development.
Most CSR activities use sustainable development as a starting point for
Among these roles are : business organizations. This means that if a company takes raw materials
from the forest (e.g. timber), this will be replenished in the immediate
providing goods and services, creating employment opportunities
future through different means such as use of sustainable farming,
advancing the economy, promoting sustainability and investing in innovation
replanting, etc.
and excellence.
For most corporations, promoting sustainable development and
Providing Goods and Services
becoming environmentally sustainable make good business sense
Companies improve the health of the citizens through the products because of the following reasons;
that they develop, produce and distribute to the market.
Good Management Practice
this show the importance of the products made available by business -reducing wastes, using less toxic chemicals improving energy
institution for the people. efficiency and other measures to make company environmentally
friendly have been the goals of most companies.
Creating Employment Opportunities
Adherence to Government Policy
business organization, whether big or small, create employment -the government set laws, regulations and guidelines pertaining to
opportunities. sustainable practices for corporations to follow. The legal costs
when consumers patronize the product of businesses, these companies and dealing with penalties when going against these government-
commit to providing better goods and services in order for the mandated policies may cause the company losses or worse, may even
customers to continue buying their products. send the company to foreclosure
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Public Opinion 1) Explain the core principles of fairness, accountability and
transparency in its relation in the socioeconomic development of a
-a company that practice sustainable business methods maintains a country
good image in the eyes of the public.
2) Give examples of how fairness, accountability and transparency is
-it is important for the business organization to takes care of its
practiced in business and non-profit organizations
public image, as it equates to how credible the company is.
Course Objectives In the context of a business organization – fairness involves balancing the
interests involved in all decision-making including any decisions related to
At the end of the lesson, students is expected to:
hiring, firing (including the investigatory process) and the compensation
and rewards system.
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ACCOUNTABILITY ways. Practicing stewardship can help a business find sustainable
practices, improve its reputation among consumers and even save
To be accountable is to be liable to explain or justify one’s action money.
and decisions
Accountability is the process of explanation and justification
Accountability implies responsibility: it is reasonable only
to hold people to account for those things for which they Lesson 3: Common Practices in Business Organization
are responsible
Accountability - is the ability to account for your actions Course Objectives
and performance to your stakeholders.
At the end of the lesson, students are expected to:
•Accountability is also a management process that ensures employees 1) Shre observations on business policies and practice
answer to their superior for their actions and that supervisors behave 2) Distinguish between good policies/practices and morally
responsibly as well. unacceptable policies/practices
TRANSPARENCY Decorum
Is about information. An individual’s attitude and deportment exhibit just as must about
It is about the ability of the receiver to have full access to the his seriousness as his wardrobe does.
information he wants, not just the information the sender is willing Excessive use of slang, profanity, and other offensive language is
to provide. Transparency embodies honesty and open an immediate sign of unprofessionalism.
communication because to be transparent someone must be willing Additionally, the spreading of gossip and communication of private
to share information when it is uncomfortable to do so. or confidential information does not win him any points with
Transparency is an individual being honest with himself about the colleagues and customers (Henderson, 2016)
actions he is taking. Ex. Avoid nervous habit such as tapping a pen on a table, making audible
Transparency is also the organization being upfront and visible noises from your mouth, rustling papers, or tapping your feet on the floor.
about the actions it takes, and whether those actions are (Root lll, 2016)
consistent with its values.
On Being on Time (Punctuality)
STEWARDSHIP
An easiest way to exhibit professionalism is to consistently be
It refers to the responsibility that companies have to understand punctual.
and manage their impacts on the environment in any number of
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Perhaps the easiest way to exhibit professionalism is to
consistently be punctual. On daily basis one must arrive at office On Body Language
on time she must be ready to work. She must also be prompt when Filipinos have a fascinating nonverbal language, and much of it
meeting with others: supervisors and clients and prospective involving facial expressions. Lifting the eyebrows without smiling
employees. Excessive tardiness means that non-offending parties means no-but lifting the eyebrows while smiling is used to greet a
must wait, often at expense of their own promptness to their next friend.
appointment Pointing your finger is a definite no-no , and you should avoid "too-
A professional who is regularly late for appointments gives the direct“ eye contact.(Henderson,2016).
impression that she does not respect the value of other's people
time. On Formal and Informal Address
A) Compliance -based culture (traditional approach) and At the end of the lesson, students are expected to:
B) Value-based culture (integrity-based)
1. Share observations on business policies and practices and code of
Compliance-based culture - Focuses on following rules, laws, policies, conduct
and regulations as the primary responsibility of ethics. It empowers legal 2. Craft a simple code of ethics
counsel and auditing/accounting firms. 3. Differentiate code of ethics from code of conduct
4. Discuss and give examples of ethical issues
Example:
GHI bank in Muntinlupa City was cited by internal audit because it was not Content
able to follow the company’s policy of dual control, that is, there should BASIS OF CODE OF ETHICS CODE OF CONDUCT
always be two persons entering the vault. The CCTV footages showed that COMPARISON
there were two instances in May 2017 that the branch manager entered MEANING An aspirational A directional document
the vault alone. document, issued by containing specific
the board of directors practices and behavior,
Value-based culture - Reinforces a particular set of values rather than a
containing core ethical that are followed or
particular set of rules. It is presumed that a company with a
values, principles and restricted under the
values-based culture adopts its code of conduct with more regard for
ideals of the organization
ethical values. organization
Values-based culture also recognizes that despite the rules set NATURE General Specific
by the company code of conduct, there are situations where can be applied SCOPE Wide Narrow
so the organization will have to rely on the personal integrity of its GOVERNS Decision making Actions
workforce when decisions are to be made . LENGTH Short Comparatively longer
DISCLOSURE Publicly disclosed Employees only
Example:
FOCUSED ON Values or principles Compliance and rules
Tina Garcia, a known actress of ABGM network, always goes to her
teleserye tapings on time all the time. She got these values from the TV
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Is a list of guidelines and protocols based on the organization’s Customers-centered – We strive to provide the best service and products
value. to our customers.
It articulates how an employee should behave and imbibe the Safety – We assure that are products are safe from harmful chemicals.
values of the organizations at all times, and it also serves as a
Integrity – We practice integrity in all our actions, and we promise an
reference when decisions are to be made.
honest and fair service to all our employees, customers, and suppliers
CODE Of CONDUCT:
Guidelines in Developing a Code of Conduct for an Organization
Employee Decorun
1.Understand the mission and vision of the organization. This will set the
tone of required conduct and behavior that by heart. 1. Employees must always practice mutual respect to one other. The
company does not tolerate spreading of rumors and stories that may taint
2.Identify the values that the organization lives for.
the reputation of its employees.
3.Spell out of the different behaviors and values that an employee
2.Employees must practice professional tone in communicating with
maintain the ethical values of organizations.
colleagues, whether oral or written communication.
4.Ensure proper enforcement of the code of conduct in order to make
USE OFCOMPANY PROPERTY
within the organization.
1.Employees must only use company properties for official business
5.Outsiders, such as suppliers, distributors, subcontractors and customers
functions and not for personal gains.
must also understand the organization’s code of conduct in order to avoid
presenting the employees with actions that go against the code. 2.Company properties are the employees' resources. Everyone must
engage proper use, care, maintenance, and operation of these properties.
most important customers, the babies. requires a person to make an action or decision based on several options-
whether right or wrong, ethical or unethical.
COMPANY VALUES:
It usually concerns financial matters in a business setting.
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Examples of Common Ethical Issues in Business Organizations Content
Misrepresenting the overstating a product’s benefits in order to The unexamined life is not worth living- Socrates
benefits of a product make a sale is often committed by sales
Socrates (469-399 BCE) Is one of the few individuals whom one could
personnel or even marketing officers
say have shaped the cultural and intellectual development of the world
Misuse of company some employees may engage in activities that that, without him, history would be profoundly different.
time and resources are not related to the job.
Socrates through to the Entrepreneur
For example, an employee is browsing or posting
in social media during working hours. the Socratic method is the way of thinking that allows individuals to
Abusive behavior Harassing a colleague by using physical threats, define their own purpose of learning and exploring its purpose through
harassment, false accusations, profanity, yelling, open-minded questioning of what they hold to be true.
and unreasonableness may result in conflicts
within the department or organization. Does your organization encourage independent thinkers and people
Conflict of Interest It happens when an employee is presented with who follow their conscience?
a dilemma of whether to advance personal gain Does it allow people to give critical feedback to managers?
or interests or that of the company's. Does it create opportunities for good people to blow the whistle on
bad behavior?
Leaders and employees must know how to deal with ethical issues like Plato -
these. The code of conduct and the company culture must be strong
"Good people do not need laws to tell them act responsibly, while bad
enough for the leaders and employees to choose to do the right things.
people will find a way around the laws" -Plato
Plato (427-347 B.C.E) is one of the world’s best-known and most widely
Lesson 5: Foundations of the Principles of Business Ethics- The read and studied philosophers.
Classical Philosophies and the Implications on
Plato thinks that a child's education is the last thing that should be left to
Business Principles and Practices
chance or parental whim since the young mind is so easily molded.
Course Objectives Having been inspired by the field of mathematics. Plato held that moral
values are objective in the sense that they exist in a spirit--like realm
At the end of the lesson, students is expected to:
beyond subjective human conventions. He held that they are absolute, or
external, in that they never change, and also that they are universal
1.Compare and contrast classical philosophies in relation to the business
insofar as they apply to all rational creatures around the world and
setting
throughout time. When we look at numbers and mathematical relations,
2. Identify the classical philosophies and their implication for business such as 1+1=2, they seem to be timeless concepts that never change and
principles and practices apply everywhere in the universe. Humans do not invent numbers and
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humans cannot alter them. Plato explained the eternal character of Implication of Business
mathematics by stating that they are abstract entities that exist in a
Aristotle concludes that the role of the leader to create life.
spirit like realm. He noted that moral values are also absolute truths and
thus are also abstract, spirit-like entities. In this sense, for Plato, moral Aristotle Business Ethics Questions
values are spiritual objects. Plato largely shares the teaching of his
What form of social contract would allow all our members to develop their
master, Socrates, to make all virtue intellectual.
full potential in order that they may each make their greatest
Aristotle- contribution to the good of the whole?
"Happiness is the meaning and the purpose of life, the whole aim, and Am I behaving in a virtuous way?
end of human existence”
How would I want to be treated if I were a member of his organization?
Aristotle
Immanuel Kant
Aristotle was born in 384/3 BC at Stageira in Thrace, and was the son of
Nicomachus,a physician of the Macedonian king, Amyntas II. When he was Kant was born at Königsberg on April 22, 1724, and a son of a saddler.
about seventeen years old, Aristotle went to Athens for purposes of study Both as a child at home and at the Collegium Fridericianum, where he
and became a member of the Academy in368/7 BC, where for over twenty studied from 1732 until 1740, he was brought up in the spirit of the
years he was in constant dialogue with Plato until the latter's death in pietist movement. He continued to appreciate the good qualities of sincere
348/7 BC. He thus entered the Academy at the time when Plato's later pietists throughout his life, but it is evident that he reacted rather
dialectic was being developed and the religious tendency was gaining sharply against the religious observances to which he had to conform at
ground in the great philosopher's mind. the college. In March 1770, he was appointed "ordinary" professor of logic
and metaphysics at Konigsberg.
Aristotle argued that virtues are good habits that we acquire, which
regulate our emotions. For example, in response to a natural feeling of Kantian Ethics emphasizes a single principle of duty. Influenced by
fear, one should develop the virtue of courage, which allows a person to be Pufendorf, Kant agreed that we have moral duties to oneself and others,
firm when facing danger or fear. such as developing one's talents, and keeping our promises to others.
However, Kant argues that there is a more foundational principle of duty
Analyzing 11 specific virtues (namely: courage, temperance, liberality,
that encompasses our particular duties.
magnificence, honor, good temperfriendliness, truthfulness, wit,
friendship, and justice), Aristotle argued that most virtues fall at a mean Duty based ethics
between more extreme character traits. With courage, for example, if
The First Maxim -An action can only be considered ethically correct if it
one does not have enough courage, he/she will develop the disposition of
can be accepted or made into a universal law
cowardice, which is a vice. If one has too much courage, he/she will
develop the disposition of rashness, which is also a vice. According to The Second Maxim -A person should be treated as an end and not the
Aristotle, it is not an easy task to find the perfect mean between means to achieve an end
extremec haracter traits. In fact, everyone needs assistance from reason
to do this (Fieser, 2003).
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The Third Maxim -Everyone should, as a member of an ideal kingdom, were people regardless of their religious viewpoints. (Hartman, Desjardins,
he or os both the ruler and subject at the same time. MacDonald, 2014)
Jeremy Bentham 1. I will donate to Yolanda victims to help them rebuild their lives.
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Utilitarianism is also called "Consequentialist" approach to ethics and
social policy- that each one should act in ways that produce "Better
consequences" or "results", regardless of the means taken to reach those
results.
“Better consequences” are the result that promote human well being such
as:
Happiness
Dignity
Health
Integrity
Freedom
2. It is morally right if the net benefit over cost are greatest for all Utilitarianism answers the fundamental question ‘What should we do?’
people affected, compared with the net benefit over cost of all other which is applicable in business because of the many decisions that need to
possible choices. be done.
3. It is morally right if it's benefit are greatest for each individual Business organizations can use utilitarianism by identifying the different
and if these benefits out weight the cost and benefits of alternatives. stakeholders that will be affected by a decision, calculate the costs and
benefits for each group, and decide on a course of action that will
2 TYPES OF UTILITARIANISM
generate the greatest good for the greatest number.
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However, there are also challenges in using utilitarianism in making Aside from the law, there are also rules, duties and guidelines set by the
decisions. organizations and institutions which a member must follow.
There really is no exact definition of ‘good’ for all concerned, and there is 1. As a student, it is your duty to pass your subjects, and not cheat
no agreement on who decides, whose interests are prioritized in decisions, on the exams.
and for whose good it is that has to be considered.
2. As a daughter or son it your duty to follow the instructions of your
It will be hard to quantify the costs of nonmonetary stakes and long-term parents.
effects of an action.
3. As a friend, you are not to spread gossip about your friends.
While utilitarianism considers the collective interest, there are times
4. As a church member you follow the rules on dress code or proper
when individual interest may need to be prioritized.
conduct during a church service.
Paying a bribe to customs will promote greater good for the stakeholders,
Course Objectives
as follows:
1. The Company will be able to process the raw materials immediately At the end of the lesson, students are expected to:
so they can be turned into products.
1. Give examples of how belief systems affect business practices
2. The Consumers will not experience delay in enjoying the products. 2. Describe various belief systems and their similarities and
differences in relation to the business settings
3. The Customs Official will receive additional compensation that
3. Analyze simple business situations as they are affected by the
they can use to feed their families. Filipino value system and recommend ways of confronting ethical
However the Philippine Constitution Republic Act No.3019 or the Anti- challenges in the business setting
Graft and Corrupt Practices Act, prohibits public officials from receiving
any gift in exchange for a favor. Thus, paying a bribe is not ethical based Content
on ethics of principles and rights.
IMPACTS OF DIFFERENT BELIEF SYSTEMS ON BUSINESS ETHICS
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Human beings have different personalities, goals, values and thus have Islam favors trading or business but it has to obey rules be
different belief systems.. guided by honesty.
Companies with cultural diversity welcome people with different Cheating or deception is condemned.
backgrounds from different cultures. These different
backgrounds, especially religious orientations or belief systems, Possible gains from the trade or business shout not result in
and these have the impacts on business ethics. materialism
BUDDHISM
CHRISTIANITY
A religion that originated in India.
It is a flexible system of beliefs. Beliefs are all based on the Bible.
Centered the five precepts or training rules to help promote
peaceful coexistence and harmony in the society Christians who considered that God called them to a particular
occupation or were naturally concerned that their actions
involving their work or business must be conducted in an ethical
These are the minimum moral obligation of Buddhists which they fulfill by manner and for the good of community, by DePaul University.
refraining from:
Stewardship is another Christian concept where Christians see
1. Harming or taking lives of beings; themselves as stewards of resources or responsibilities,
2. Taking what is not given; stewardship to other people (leading them to the right path) or
using and caring for the environment
3. Engaging in sexual misconduct;
IMPACTS OF FILIPINO PRACTICES AND BELIEF SYSTEMS
4. Lying or spreading gossip; and
Filipinos have their own unique culture and practices.
5. Taking intoxicating substances such as alcohol or drugs.
These form part of our identity as a nation and our character as a
In this sense, business must be conducted in consideration of the five race.
precepts. For example, in conducting its business, an organization must
ensure that sustainable use of natural resources, so as to not to endanger With very rich cultural heritage, we enjoy a value system that is
lives and harm the environment. diverse and different but some of our practices may have an impact
on business organization.
ISLAM
FILIPINO TIME
Shariah, the Islamic religious law based on the Qur’an.
Have already coined the term “Filipino Time”, means to being late.
Shariah Law is the legal authority.
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Reflects unprofessionalism and lack of respect for other people’s For instance, a person may be forced to try smoking because his or
time. her barkada asked him or her to. In the business setting a person
may do a favor for another out of pakikisama.
Business productivity is lost when someone is late.
When you are trying to strike a deal with a company and you are
late in a meeting you may be seen as unprofessional and may BAHALA NA/MAÑANA HABIT
reflect to deliver goods or services on time
Bahala na is leaving everything to chance, while mañana (mamaya
na) habit is delaying to do things instead of doing things now.
FILIPINO HOSPITALITY
UTANG NA LOOB
Filipinos are known worldwide for their excellent hospitality,
Utang na loob or indebtedness in gratitude is the concept of
known as Filipino hospitality.
‘paying’ back a person in nonmonetary terms.
This trait works best in the hospitality and tourism industries
The good deed that has been received will be paid back with a
such as hotels, resorts, airlines, travel agencies and the like.
good deed as well.
Showing Filipino hospitality to foreign visitors make them enjoy
In a business setting it may cause ethical dilemmas such as giving
more their stay in tourist destinations.
a promotion.
PAKIKISAMA
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