NIT Graduate School Of Management

SUMMER INTERNSHIP PROJECT REPORT

ON

“STUDY ON GENERAL BANKING AND FINANCE AT BULDANA URBAN

CO. CREDIT SOC. LTD”
Submitted to
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
In partial fulfillment for the award of degree of
Master of Business Administration
with specialization in
‘FINANCE MANAGEMENT’
Under the guidance of:

Prof. Pallavi shekhar

Prepared by:

‘PRANALI S. DAKHOLE’

2022-24

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CERTIFICATE

This is to certify that this summer internship project report titled “GENERAL BANKING

AND FINANCE AT BULDANA URBAN CO. CREDIT SOC. LTD.” is a Bonafede work of

Miss. Pranali S. Dakhole, student of MBA (Second Year), N I T Graduate School of

Management (Academic Session: 2022-24). He/She has carried out the internship at

Buldana Urban Co. Op. Credit Sco. Ltd.( At savner branch). This report is being

submitted in partial fulfillment of requirement for the Post Graduate Degree of Masters

of Business Administration (MBA) of Rashtrasant Tukadoji Maharaj Nagpur University,

Nagpur.

Prof. Pallavi Shekhar Dr. Mukesh Patil

Academic Mentor Officiating Director

Place: Nagpur
Date:

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DECLARATION

I, Miss. Pranali S. Dakhole hereby declare that the summer internship

project report titled, “GENERAL BANKING AND FINANCE AT BULDANA URBAN
CO. OP. CREDIT SOC. LTD.” carried out at Savner Branch in Nagpur District is
being submitted by me in partial fulfillment of requirement for the Degree
of Master of Business Administration of Rashtrasant Tukadoji Maharaj
Nagpur University, is a Bonafede record of work exclusively carried out by
me. It is the result of my genuine efforts and the same has not been
previously submitted towards requirements of any course or examination of
this or any other university.

The sources of material and information used in this research study

has been duly acknowledged and certified. I hereby further confirm
that this project truly represents the Bonafede work undertaken by
me and is the outcome of thorough and systematic study.

Miss. Pranali S. Dakhole

Nagpur:
Date

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Table of Contents

Sr.No Contents Page No

1. Introduction 06-08

2. Company Profile 09-12

3. Objective of the Study 13-14

4. Research Methodology 15-17

5. Tasks and Assignments undertaken during SIP 18-21

6. Observation, Interpretation and Analysis of Work 22-28

Experience
7. Conclusion 29-30

8. Recommendations 31-32

Bibliography 33-34

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Executive Summary

WHAT IS BANKING?

Banking is the traditional sense is the business of accepting deposit of money for the
purpose of lending and investment. These deposit can have a distinct feature like being
withdrawn able by cheque. Which no other financial can offer. In addition, bank also
offers financial services . which include the issue of demand draft & traveler cheque .
credit card collection of cheque bill of exchange , safe deposit lockers custodian
services, investment and insurance services . the business of banking is highly regulated
since bank deal with money offered to them by public and ensuring the safety of this
public money is one of the prime responsibility of any bank that is why bank are
expected to be prudent in their leading and investment activities. Every bank has a
compliance department . which is responsibility ensure that all the services preferred by
the bank , and the processes followed are in compliance with the local regulations and
act govern the banking business are :-

Banking regulation Act,1949s

Foreign Exchange management Act,1999

Indian contract Act, Negotiable Instrument Act,1881

Bank lends money either for productive purpose to individual, firms corporate etc. for
buying house property . the depositors of banks are assured of safety of their money .by
deploying some percentage of depositsin statutory reserve like SLR&CLR.

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Chapter No. - 1
Introduction

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Introduction

Buldana Urban Cooperative Credit Society was formed on 15 August 1986. Chairman
(Mr.) Radheshyamji Chandak started it with capital of 210 USD and 72 members. In a
span of 27 years and mainly in last decade under managing director Dr Sukesh Zamwar,[2]
the Credit Society has grown to size of 1.1 billion dollar business with more than half a
million (700,000) membership. The area of operation is mainly in central and western
India in four states of India. Now the society has 333 branches and 5000 employee and
300 warehouses. Total built up area for Warehouse is 5,000,000 sq feet and capacity of
435,000 metric tons. It maintains a presence in most of the metro cities of India and also
in rural areas.

All members of the Board of Directors are always Striving for the moving the bank towards
bright future in cooperative banking sector . The board members are well qualified in
various professionals’ areas, possess special experience in cooperative sector and attached
to various social organizations.

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The co-operative society business activities mainly are in warehouse loan business, gold loan
business, industrial finance, infrastructure finance business, housing loan and vehicle loans,
individual loan business, and education loans. Lending is not to be the sole business of any credit
union; it must do something for members.

The Credit Society's principles or breakout innovations are:

1. Four Pillar System – all the money in the world goes to banks.
2. Social banking – people's money should be utilized for well-being of people.

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Chapter No. - 2

Company profile

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Company Profile

Name:- (Buldana Urban Cooperative Credit

Society) is one of the oldest and leading
cooperative bank in Vidarbha . with the
collective efforts by some of the devoted
members of cooperative movement, on the
ouspicious day of “Independent Day” in
the year 1986. Buldana Urban Cooperative
Credit Society first branch was started in
Buldana .

Type of Industry Credit union banking financial services

Key Person:- Sukesh Zamwar

(MD)
Establishment:- 15.8.1986 (M.S. Co. Act 1960)
RBI’s License No /Date:- Dt. 7 january 1988
most of the metro cities of India and also in
Work Place:- rural areas
Total Branches with:- 475 Branches in 4 states of India.
Number of employees:- 5000
Revenue :- ₹64,845,595,458
Net income :- ₹516,186,822 (US$6.5 million)

Head Office:- Buldana, Maharashtra

Loan Distribution:- 58535.05 With Lease1509.18 Without Lease
C.R.A.R.%:- 16.59%

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Board Of Directors

Sr.No Name Post

1. Shri. Radheshyam Devkishanji Chandak Chairman

Mrs. Komal Sukesh Zamwar President - Buldana

2.
Urban Charitable

Dr.Sukesh Brijmohanji
3. Zamwar Chief Managing Director

Mr.Kantilalji Mishrilalji Chhajed Vice Chairman

4.

Mr.Gopal Nathamal Chiraniya

5.
Director

Mr.Dinesh Ambalalji Gandhi Director

6.

Mr.Kishor Vishnuji Mahjan Director

7.

Director
8. Mr.Vinod Madanlalji Kediya

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Mr.Ajay Vijayji Sengar Director

11.

12. Dr.Mr.Kishor Kisanlalji Kela Director

Mr.Nandkishor Asaramji Baheti Director

13.

Mr.Nandkishor Shivdayalji Zamwar Director

14.

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Chapter No. - 3

Objective Of Study

Objective of the Study

To find out the services that the Buldana Urban Crdit Co. Soc. Ltd.

 Build the confidence of the customers and to follow up them, make

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sure that whether they are satisfied with the services.

 To make the customers aware about Services benefits.
 To suggest the area of improvement on the basis of study.
 To find out the problem faced by the customer in Bank.
 To enhance the level of customer satisfaction.
 To make report of daily Services.
 To measure the customer satisfaction level of existing users of
services and deposit schemes of the Buldana Urban Co. Credit
Soc. Ltd

 To find out the documents of K.Y.C. of customer should be

attached with forms.

 To record of daily Expenses of repairs and maintenance in

banking.

 Analysis of financial work.

 Tally of Balance sheet of assets and liability of bank

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Chapter No. - 4

Research Methodology

Research Methodology

Research is the application of scientific method to add the present pool of knowledge
financial research is a systematic design.

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Collection and analysis of data and finding relevance to specific financial aspect of the
bank . Data are facts., figure relevant material , for study & analysis.

Data is primary of two kinds:-

Primary Data:-

Data that is for the specific purpose at hand is called as Primary data.

Primary data collection methods can also be classified as:

I. Observation

II. Interviewing

III. Experimentation

IV. Simulation

V. Projective technique

Secondary Data :-

Any data that is available prior to the commencement of the research project is secondary
data and there for secondary data is also called as historical data. Secondary data collection
saves valuable time , efforts and money.

Source of Secondary Data :

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Sources of secondary data can be satisfied as….

1. Published
Source
2.Unpublished
Source

For any Project Financial Analysis, I used Secondary data of Buldana Urban Co. Credit Soc.
Ltd.

The data is collected through Financial statement like:

a) Annual Report

b) Balance sheet

c) Profit & Loss

Along with the above sources of the interaction with official of the bank like manager
of account section also receive some useful information and guidance required for project
report.

Financial analysis itself is technique to assess the financial sources of the bank Method
like Comparison ratio analysis, trend analysis , fund flow analysis also help to study the
financial analysis & interpretation of the bank.

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Chapter No. - 5

Tasks And Assignments Undertaken

During SIP

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Tasks and Assignments undertaken during SIP

1. Account Opening:-
Account opening is the initial step in the deposit collection. As mentioned
earlier, there are several types of accounts options that are provided by HBL. Customers
who want to open a new account are requested to fill up the form like account opening,
KYC forms and SMS banking, ATM card, mobile banking forms as per their requirements.
They are also asked to provide certain documents such as citizenship, utility bill etc.

2. Account Closing:-
As for closing the accounts, it is done as per the request of the customers.
For closing the account, customers are firstly given theform and as per the rule of the bank,
the customer is required to provide all the cards and cheques that have been issued in
his/her name. Only after this, a certain balance is deducted as closing charge and the
remaining amount is refunded to the customers.

3. Handle Grievances of Customers and fill forms:-

As an intern, I was asked to deal with customers and help them come up with the best
solution that can reduce or ultimately solve their problems. Problems related to captured
cards, incomplete documents, replacement of cards and lost cheques & cards were
handled. Likewise, helping customers with filling up the necessary forms were also one
of the key activities that I performed during my internship. Along with opening and
closing forms, I was also responsible to look after KYC update.

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4. Balance Statement:-
Another major responsibility is to provide customers with balance
statement and as per their request. The statement can be issued for both individuals and the
organization. Customers need to fill a form and write it down in a register after which the
statement and certificate are printed, signatures of authority are taken and the bank stamp is
stamped.

5. Cheque and ATM Issuance:-

In addition to providing statements and certificates, another important activity was to
issue cheques and ATMs as per the requirement of the customers. While for the cheques,
the customers had to provide the requisition slip, for ATMs the customers had to fill the
form and only after which their request would go in process

6. CKYC update:-
CKYC update was made mandatory by the central banks where the entire
customers of the bank were asked to fill and submit the forms along with documents like
utility bills, latest photographs and citizenship certificates. Therefore, I was responsible for
going through all the files of the customers and inform them about the documents that were
missing in their files.

i. Account opening document verifications

ii. Data collection

iii. Financial Analysis

iv. Data Modeling

v. Industry research

vi. Documentation

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vii. Solution development

viii. Financial evaluation

ix. Learn more about competitors

x. Keep an organized workspace

xi. Help on brain storming sessions

xii. Filing the information in documents of customers

xiii. Tally balance sheet

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Chapter No. - 6

Observation Interpretation And

Analysis Of Work Experience

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Observation, Interpretation and Analysis of Work Experience

 Financial Analysis

 Other Work Experience

Financial Analysis :-

The financial Statement is an organization collection data

according to logical and consistent according procedure . Its purpose is to convey an
understanding of some financial aspects of business firm, It may show position at moment
of time as in the case of an income statement.
Thus financial statement generally refers to two basic
statements Income statement and Balance statement of course a business may also prepare
Statement of retain earning and Statement of changes in financial positions addition to the
above statement.

Income Statement:- ( profit And Loss Account):-

The income statement considered to be the most useful of all financial statement. It explains
what was happened to business as a result pf operation between two balance sheet dates. For
this purpose it matches the revenues and shows the net profit earned or loss suffered during a
particularsperiod.

Balance sheet:-

It is statement of financial position of a business all specified moments of time. It represents all
assets owned by the business at a particular moments of time and claim of the owner and out
standers against those assets at the time it is the way snapshot of the financial condition of the
business at that time.

Share Capital:-

There has been an increase in the paid up share capital by Rs.43.7lac during the
financial year 2022-23.

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Reserve and Other Funds:-

There has been increase in the reserve and other funds by Rs.554.80 lac during the
financial year 2022-23

Deposits:-

There is an increase of Rs. 5311.14 lac (4.95%) in deposits ascompare to last year .

Advances :-

There is increase of Rs.8499.03 lac (16.49%) in advances as compared to the last year . The
bank is disbursed loan to the extent 49.03% of its total loans to priority sectors and 11.21% to
weaker section as on 31st march2023.
Statement of Retained Earnings:-

The retain earning means the accumulated excess of earning over losses
and dividends. The balance shown by income statement transferred the balance sheet
through this statement . after making necessary appropriations it is true connecting link
between balance sheet and income statement. It is fundamentally a display of thing that
have caused the beginning of the period retained earning balance to be changed in to the one
shown in the end of the period of balance sheet.

Statement of Changes in financial position :-

The balance sheet statement showed the financial condition of the business
at a particular moment of time while the income statement disclose the result in operation
of business over a period of time . this information is available in the statement of changes
in financial position of the business . The statement may emphasize any of the following
aspects relating to change in financial position of the business.
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1) Change in the firm`s capital

2) Changes in the firm`s cash position
3) Changes in the firm`s total financial position.

Nature of Financial Statements;-

According to the American Institute of certified public accountant.

Financial statement reflects a combination of records facts. According conventions and
personal judgment .

1)Record Facts:-

The term recorded fact means fact which have been recorded in the
accounting book which have not been are not recorded in the financial books are not
depicted in financial statement.

2) Accounting convention:-
Imply certain fundamental accounting principal which has been
satisfied by long usage . for example on account of the convention provision is made for
expected but expected profit are ignored this mean that the real financial position of the
business.

3)Personal Judgement:-
Personal Judgement has also an important bearing on the financial
statement of example; the choice of selecting method of depreciation lies on account
similarly the mode of amortization of fictitious assets also depends or the accounting.

4)Ignore Substance:-
Financial statement in India prepared and presented in the form of
prescribed by law . As a result Many substantial fact go unrecorded for examples the assets
taken by an organization on financial lease basis are not shown in the balance sheet through
they are not used for revenue generation.

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5)Over Generalization:-
Financial Statement presents data in a generalized and not as per the
requirement of specific users viz. share holder, employees, government potential investor ,
they can not meet the specific data requirement of the users . They are only general purpose
statement.

Financial position

Balance Sheet as on 31st March 2022:-

Balance As Balance As
ASSETS On31-03- On31-03-
2022 2021
SCHEDULE 10 – FIXED ASSETS
a) Building Property 3658,994,684.64 3186,264,009.64
b) Fixed Property 1360,512,452.00 1324,019,690.00
c) Vehicles Property 72,439,873.00 67,884,734.00
d) Furniture & Dead Stock 1076,261,447.24 1032,177,518.24
e) Temporary Dead Stock 63,338,552.18 60,081,455.42
f) Computer Property 419,478,183.53 400,130,292.53
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g) Lease Hold Property 130,496,769.00 130,496,769.00

TOTAL FIXED ASSETS 6781,521,961.59 6201,054,468.83

SCHEDULE 11 – OTHER ASSETS

1) Inter-Branch Adjustments(net) 0.00 0.00
2) Interest Accrued On Investment & Loans & 5798,147,433.42 5567,460,575.12
Advances
3) Investment In B.O.T. (Road) 763,555,137.45 787,549,109.95
4) Others
a) Building Construction 670,458,945.38 685,777,651.00
b) Advance Given 251,320,929.53 417,781,864.21
c) Keyman Insurance Investment 00.00 00.00
d) Employees P.F.& Other 2,916,417.00 2,110,674.00
e) Deposits 96,198,214.89 94,444,385.89
f) Advance Income Tax 619,770,285.33 385,233,979.04
g) Chemist Soci. Profit & Loss A/c 0.00 2,551,583.31
h) Jabreshwar Soci. Profit & Loss A/c 0.00 10,437.84
i) Other 854,050,316.59 480,912,850.84
TOTAL OTHER ASSETS 9056,417,679.79 8423,833,111.20

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Profit & Loss for the year 2021-22 :-

Year Year
INCOME Ended 31- Ended 31-
03-2022 03-2021
SCHEDULE 12 – INTEREST EARNED
a) Interest / discount on advances / bills 9506,788,342.35 7368,146,164.63
b) Income on investments 1167,201,994.56 1633,326,316.99
TOTAL INTEREST EARNED 10673,990,336.91 9001,472,481.62
SCHEDULE 13 – OTHER INCOME
a) Commission, exchange and brokerage 76,021,693.23 122,589,624.89
b) Ware House Receipt 119,074,471.67 176,079,692.62
c) Ware House Rent 17,730,917.42 19,269,540.85
d) Ware House Suger Bag Rent 7,000,000.00 0.00
e) Ware House Cotton Beals Rent 118,842,938.00 284,430,693.80
f) Locker Rent 26,122,348.67 24,995,105.33
g) Other Income 94,037,836.72 76,674,987.25
h) Panan Income 0.00 0.00
i) Pune Hostel Income 1,925,000.00 2,975,000.00
j) Tirupati Bhakta Niketan Income 16,887,891.00 6,352,707.00
k) Chhatra Niketan Income 296,750.00 82,220.00
l) Mahur Bhakta Niketan Income 872,150.00 382,050.00
m) Shirdi Bhakta Niketan Income 815,846.00 145,535.00
TOTAL OTHER INCOME 479,627,843.61 713,977,156.74

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Chapter No. - 7

Conclusion

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Conclusion

Training and a prestigious organization like Buldana Urban Co. Credit Soc. Ltd. was more

of knowledge based experience , Where I come to under Understand & Realize the working

under corporate and with team efforts.

I came to realize the application of my managerial studies and must go through for his clear
understanding of his of the topic he/she undertookin his Previous year of the managerial course.

The basic objective of my training was to analyze the procedure of sanctioning of services as

conducted Buldana Urban Co. Credit Soc. Ltd. by bank and its services with respect trading in

securities and and Dematerialization of account and what the customer of today perceive for

our services. What significant was the name of the Buldana Urban Co. Credit Soc. Ltd. upon

which people are now imposing their trust and confident and feeling secure in dealing with

Buldana Urban Co. Credit Soc. Ltd.

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Chapter No. - 8

Recommendation

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Recommendations

Followings can be given as suggestions for the upliftment of the companyfuture growth

and successive truck over other competitors:

 There should be a systematic way of documentation and dealing in the matter of

opening of saving and current account with customers.

 Buldana Urban Co. Credit Soc. Ltd should develop its staff to inculcate to

solve grievances of customers as clearly as possible and therefore emphasis

should be given to training and Induction of employees andindustrial trends.

 There should be proper handling of customer grievances as well as deposits

and withdrawals requests should be met as prompt desired .

A regular track on his performance in making payment of installations by the

customer as well as to facilitate in troubles due course of guidance and support so

that he may not feel isolated in grief.

A regular reminder must be send by the company to review his account

performance to him.

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Bibliography

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Bibliography

1. From book - N. Nagaratnam - Management of accounting

Financial management &
Holding Company Account

Erich A. Hettert -Techniques of Financial Analysis

C.R.Kothari - Research Methodology

V.K Bhalla - Financial Management

Rastogi - Financial Management

2. From Bank report - Annual report of Buldana Urban Crdit Co.

Soc. Ltd.

3. From Internet - www.buldanaurban.in

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