RANJINI S RAO Mobile No.

: +91- 9980761196

Experienced Business Analyst with over 4 years in requirements analysis, data-driven decision-making, and process optimization. Proven track
record in successful project delivery and effective communication between technical and non-technical teams.

PROFILE SUMMARY
CORE COMPETENCIES
 Competent professional with over 4 years of experience as a Business Analyst. Skilled in
requirements analysis, data-driven decision-making, and process optimization. Proven
ability to translate business needs into effective solutions and contribute to successful Requirements Analysis
project delivery. Strong communicator, fostering collaboration between technical and non- Data Analysis
technical teams.
 Requirements Gathering and Analysis: Elicit and document business requirements through Process Improvement
interviews, surveys, workshops, and studying existing documents and systems. System Analysis
Analyze and prioritize requirements to ensure alignment with business objectives.
 Data Analysis: Conduct data analysis to identify trends, patterns, and insights to support Documentation
informed decision-making. Problem Solving
Utilize tools such as SQL, Excel, and data visualization tools to present findings.
Communication Skills
 Process Improvement: Identify opportunities for process improvement and efficiency gains
within business operations. Testing Coordination
Develop and implement strategies to streamline workflows and enhance overall business Project Management
processes.
 System Integration: Collaborate with IT teams to ensure seamless integration of new systems Troubleshooting
and technologies. Market Research
Facilitate communication between business stakeholders and technical teams to bridge the gap
between requirements and implementation. Critical thinking
 Testing and Quality Assurance: Develop and execute test plans to validate that implemented Client Handling
solutions meet business requirements.
Collaborate with quality assurance teams to identify and resolve defects. SQL
 Project Management: Assist in project planning, monitoring, and reporting.
Track and communicate project progress, risks, and issues to relevant stakeholders.
Business Intelligence: Utilize business intelligence tools to generate reports and dashboards
for key performance indicators. Provide insights to support strategic decision-making. PERSONAL DETAILS
TECHNICAL SKILLS: Address: Bangalore, Karnataka

 Language: SQL. DOB : 12th June 1996

 Competent in MongoDB, REST API, POSTMAN, Zoho, and JIRA as a bug tracker. Languages Known: English, Hindi and
 File Formats: XML, JSON Kannada
 Database: MySQL
Email : ranjinisubbarao@gmail.com
 Analytical & Troubleshooting

ACADEMIC DETAILS

 (Bachelor of Engineering) in Computer Engineering

Visveswaraya Technological University, India
Sep 2014 - Jul 2018

CERTIFICATIONS & ACCOLADES

 Enrolled in a technical course on Core Java at J-SPIDERS from September

2018 to March 2019.
 Currently enrolled in a Data Science course on the Intellipat platform.
 WORK EXPERIENCE WORK EXPERIENCE

July ’2021- March ’2024- with Connect Global One Pvt Ltd, Bangalore – Specialized in Carrier integration as Business Analyst
Key Result Areas:

 Requirements Management: Effectively gather, document, and manage business requirements to align with project objectives.
 Data-driven Insights: Deliver actionable insights through thorough data analysis, contributing to informed decision-making.
 Process Optimization: Drive business efficiency by identifying and implementing process improvements.
 Stakeholder Engagement: Foster strong collaboration and communication with stakeholders to ensure project success.
 System Enhancement: Analyze existing systems, propose enhancements, and contribute to seamless system integration.
 Documented Solutions: Create comprehensive documentation including functional specifications, use cases, and project reports.
 Problem Resolution: Apply analytical skills to identify and solve complex business challenges.
 Effective Communication: Clearly articulate technical information to non-technical stakeholders, ensuring understanding.
 Quality Assurance: Coordinate with QA teams to ensure thorough testing and validation of proposed solutions.
 Project Delivery: Contribute to project management activities, ensuring timely and successful project completion.

Aug’19-July’21 with Kalya Technology innovation Pvt Ltd, Bangalore as Junior Software Engineer

Key Result Areas:

 Software Development: Demonstrated proficiency in coding, debugging, and testing software applications, ensuring high-quality code and
adherence to best practices.
 Problem Solving: Successfully identified and resolved software defects, improving overall system functionality and user experience.
 Collaboration: Effectively collaborated with cross-functional teams to gather requirements, design solutions, and implement features in
alignment with project goals.
 Code Reviews: Conducted and participated in code reviews, fostering a collaborative and constructive environment for continuous
improvement of code quality.
 Documentation: Maintained clear and concise documentation for code, processes, and procedures, aiding in knowledge transfer and future
development efforts.
 Agile Methodologies: Demonstrated experience working in Agile environments, contributing to sprint planning, daily stand-ups, and
iterative development cycles.
 Testing and Quality Assurance: Executed unit tests and contributed to the development of automated testing procedures, ensuring robust
and reliable software.
 Continuous Learning: Stayed updated on emerging technologies and industry trends, actively seeking opportunities for professional
development and growth.
 Customer Support: Provided technical support to end-users, addressing issues and enhancing customer satisfaction through effective
problem resolution.

PROJECTS UNDERTAKEN

Jan ’2020- June ’2020- Developed and implemented Electricity Bill (EB) Process software. Business Analyst

 Project Name: Developed and Implemented Electricity Bill (EB) Process Software.
 Client Name: Airtel Payment Bank Limited.
 Tools Used: SQL.
 The application offers comprehensive electricity bill processing and payment services tailored for telecom tower companies and service
providers."
 Successfully spearheaded the development and implementation of the Electricity Bill (EB) Process Software for Airtel Payment Bank
Limited. As the Business Analyst, I played a pivotal role in ensuring seamless integration, utilizing SQL tools, during the project's duration
from January 2020 to June 2020.

Feb ’2021- July ’2021- Developed and implemented Disciplinary Management software. Process software. Business Analyst

 Project Name: Developed and implemented Disciplinary Management Software.

 Client Name: BMTC (Bangalore Metropolitan Transport Corporation)
 Tools Used: SQL
 The application facilitates the registration of default cases, suspension, inquiry, appeal, court proceedings, disposal details, and other
relevant stages. It includes an advanced search feature for tracking cases and provides a comprehensive list of all employees with detailed
default case registration information and its associated stages."