Name Redacted

E-Mail Redacted

Senior Professional - Business Analysis, Project Delivery and Compliance

Industry Preference: IT / Health &Benefits

PROFILE SUMMARY

Over 5 years of rich, end-to-end Business Analysis experience in the IT and US Health and Benefits Domain; expertise
in full software life-cycle implementation, upgrades, production support, rollout & enhancement from business
analysis, testing, cut-over & migration, go-live assistance till post implementation support. Technical and business
knowledge of Compliance functions - Regulatory Compliance - Client Due Diligence and KYC. Made successful use of
the opportunity to become part of vendor management and negotiations. Successfully managed high-profile
regulatory and compliance projects globally.

Excellence in designing solutions for wide range of trading scenarios like Fair Pricing, Best Execution and Market
Abuse & Manipulation. Proficiency in working across multiple trading markets in US, UK and Europe Have a great
exposure of engaging with clients for understanding their Business requirements and communicating the same with
the technical team. Expert understanding of SDLC processes and Agile flavoured development methodologies
(Waterfall, Scrum, Agile Framework, Principles).

KEY SKILLS

IT Software Project Management Application Programming / Maintenance Business Analysis

System Design & Implementation Software Development Life Cycle Data Integration
Bug Fixing / Maintenance Customer Relationship Management Team Management

WORK EXPERIENCE

Since Nov’17 with Wipro Technologies, Gurgaon as Senior Batch Specialist/Business Analyst

Key Result Areas:

 Worked on gathering Business Reporting Requirements and prepared BRDs and Technical Design Documents for
Reporting needs.
 Facilitating requirement, root cause analysis and other requirements workshops.
 Conducting requirements training sessions and developing best practices for product delivery
 Partnering with Development Leads to identify opportunities for better collaboration and process improvements
 Implemented Best Practices for Dashboard Development using Tableau.
 Implemented Data Blending, groups, combine fields, calculated fields, and aggregated fields and spotlighting to
compare and analyze data in different perspectives.
 Analyzing existing customer satisfaction functionality requests for providing business-value based
recommendations to Product Owners
 Used advanced chart visualization in Tableau using the Show Me button. Acquainted with Donut chart, box plots,
tree maps, heat maps, dual axis, bullet graphs and assist business users in solving complex problems.
 Created different Analytic views in workbook to visually analyze data.

Accomplishments:
 Appreciation emails from the Group Project Manager and Senior Manager.
Nov’16 – Oct’17 with Conduent Pvt. Ltd., Gurgaon as Associate Business Analyst

Key Result Areas:

 Working directly with product owners and stakeholders to elicit their feedback on customer satisfaction items.
 Performed Unit, Integration, system and regression testing through various phases of STLC and SDLC.
 andle Post production change orders and deliver system with utmost quality. 

Nov’14 – Nov’16 with Mercer Consulting Pvt. Ltd., Gurgaon as Senior Implementation Analyst

Key Result Areas:

 Analyzed the requirements, performed impact analysis and generated system requirements documents
 Supervised quality and completeness of System Use Cases/ BRDs.
 Collaborated with the project team in solution development and implementation; presented the business
solution to the client.
 Created and reviewed functional test cases and audited the functionality on the quality of deliverables at
 intervals.
 Co-ordinated the preparation of reports , manuals and training materials
 Got a chance to lead a team of 2 Implementation Analyst ; promoting a strong culture of standard Business
Analysis processes as part of global standards

Accomplishments:
 Recognized by the Customer for timely delivery of the CRs.
 Team award for the Service Delivery.

Nov’13 – Nov’14 with Mercer Consulting Pvt. Ltd., Gurgaon as Implementation Analyst

Key Result Areas:

 Managed project activities such as Implementation, analysis and documentation.
 Prepared test plans for the testing team and performed user acceptance testing in the final project

Accomplishment:
 Appreciation email for the work done as a part of the team.
IT SKILL SET

Operating Systems: Windows, Mainframe and UNIX.

Technologies: SQL,PL/SQL, JCL and Base SAS , SAS Macros , SAS SQL
Database: Oracle 10g/11g, MS SQL Server 2005/2008, Sybase.
Tools: MS-Excel, MS Word, MS PowerPoint, KLSQL, SAS 9.1, SAS 9.4, Jira, Tableau.

EDUCATION

M.E. (Computer Science Engineering) from Punjabi University in 2012

PERSONAL DETAILS

Contact Address: Redacted